Ram 1500 Complaints

11,877 consumer complaints on file.

#11482745September 3, 2022
FUEL/PROPULSION SYSTEM, ENGINE
On 8/18/22, I pulled out from a stop sign and as I was moving over to my desired traffic lane, my vehicle shut down, we heard one ding from the dash board, no warnings appeared. I was on a major roadway (north decatur ave at the 215 North Beltway) and was fortunate to be able to move to the far righthand lane. Since there was a sidewalk I wasn't able to get my vehicle out of the roadway. I notified the State Police, activate emergency flashers and we exited vehicle because traffic was traveling through the area at a pretty good speed (45 mph zone). Notified Ram roadside and requested tow to dealership. Attempted several times to restart truck, the starter would only spin but would not fire (sounded like no fuel but I had 1/2 a tank). State Trooper pulled in behind us and activate emergency lights to protect us. Called Ram Service writer who said it sounded like High Pressure Fuel Pump failure. Truck eventually towed to Chapman Ram on Boulder Highway, Las Vegas NV. We were lucky to pull off to right lane, could have been an accident for sure. On 8/20/22, Ram Service Writer messaged me that it was the High Pressure Fuel Pump. On 8/29/22 Service Writer notified me the metal shavings were in the fuel lines and injectors so parts were on order. This failure sounds very similar to the HPFP recall that Ram issued for earlier rams. We were lucky to get out of traffic and were very fortunate the State Trooper was able to stay behind us until we were towed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482502September 1, 2022
FUEL/PROPULSION SYSTEM
I was driving my truck, on a highway, with 4 kids in it when I heard a horrible grinding noise. I stopped and looked under the truck and found that the fuel tank was hanging by 1 strap. I would imagine that if I drove further or hit a bump, the truck would've exploded. The bracket that holds the strap was completely rusted so the strap let go. I did some research online and found that this is a common problem with these trucks. How can there not be a recall??? Luckily I had some racket straps and I crawled under the truck, on the highway, jacked up the tank and strapped it in. I was horrified. I keep my truck in almost pristine condition and with my research, I found out that there were no drain holes installed on the strap mounts which would cause them to prematurely rust. This must be fixed immediately to prevent fatalities.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482355September 1, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, SERVICE BRAKES, ENGINE
Hello. I leased a 2022 Ram 1500 Big Horn V6 "ETorque" on Wednesday Aug. 24th from Planet Dodge in Doral Florida. On the second day (Friday the 26th) I noticed when reversing out of my driveway, the car automatically stalled and engaged the emergency brakes, on the screen it displayed "Auto Park Disabled," since I had just gotten the truck and not used to it's new features, I thought it was something I accidentally touched or pushed. I had to turn off the truck and restart it. Now on Wednesday August 31st, while getting to a stop light (speed around 15-20 mph) the car automatically stalled and engaged the emergency brakes again and the display read "Auto Park Disabled." Now I'm on a busy street, I had to turn off the truck and re-start it. I was very perplexed and alarmed at the same time because I was about to get on the expressway to head home. I instantly called my sales rep and told him the issues, he asked if the car displayed any codes. I told him no, just "Auto Park Disabled"... he said he's "never' heard of this problem before and if it were to happen again to bring it in, I didn't hesitate I made an appointment to have the truck seen ASAP. I drive my kids to and from school and to after school activities. I DO NOT FEEL SAFE in this vehicle. I've read on other online forums that this type of Ram Engine "Etorque" has been given many drivers problems, some have had their vehicles stall in the expressway. I find it disingenuous that Dodge/Ram has not taken care of this issue sooner or set out to recall these unsafe vehicles with the "Etorque" engine. My kids are not allowed to ride in my truck until this issue is fixed. If it persists...I will enforce my Lemon Law rights in the State of Florida to have the manufacturer take back the truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482242August 31, 2022
ENGINE, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, FUEL SYSTEM, DIESEL
The contact owns a 2015 Ram 1500. The contact stated that an emission recall repair was performed on the vehicle; however, the vehicle would stall or enter Limp Mode and failed to accelerate above 30 MPH. The service electronic throttle warning light and check engine warning light was illuminated. The diesel particulate filter was also illuminated. The vehicle was taken to two different dealers. The contact stated that the manifold gasket, fuel supply, and turbo water feed lines were replaced; however, the failure recurred. The contact stated that the local mechanic performed a force regeneration of the diesel particulate filter. The manufacturer was notified of the failure. The approximate failure mileage was 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482300August 31, 2022
STEERING:LINKAGES:DRAG:POWER ASSIST SYSTEM
Electronic power steering gear went out. Verified at Ram dealership. This did not happen while driving down the road thank God. In driveway so no injuries caused from incident. This over $3,000 Repair should be covered under recall VB9/ NHTSA 19E-077????? Have dealership invoice for paid in full proof.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482151August 31, 2022
SUSPENSION
I have a noise in the rear of vehicle when i hit a bump, I have a severe sway in the rear end towing anything. I have had m camper for over ten years, towed it with several vehicles. never have i had a sway towing m camper. with this truck I cant exceed 55mph or the camper is all over the road. the slightest wind will push the rear of truck so bad that it pushes me off the side or over the center line. it is very nerve racking and dangerous. i have an appointment at the dealer next week. but have read online where others are having the same problem and the dealer ships can't find anything wrong.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481938August 30, 2022
SUSPENSION
Air suspension failure .Dangerous to drive. should be a recall and replacement at RAM cost
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481770August 29, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, STEERING
2016 Ram 1500 4x4 5.7 Hemi....ABS, Traction Control, BRAKE lights are all on. Had the DTS codes scanned and told the ABS Module is Bad (Internal Failure) as well as the HCU unit. Happened with approx. 24,000 miles but out of 36 month warranty. Well documented issue with these vehicles yet FCA will not recall nor help with repair. To make matters worse, the ABS module (part #68295368AC) is not currently available at all and there is no ETA either. Says part is discontinued on many Mopar parts websites. I, like who knows how many hundreds of others, are driving around with no ABS, Traction Control and also cruise control is automatically disabled. Also, the other day my Speedometer stopped working and I also lost power steering. This is a MAJOR safety issue and should have at least been covered by the powertrain warranty so at least I would not be liable for the approx $1800+ repair cost. The fact that the ABS Module is not even available is very worrisome at the very least. I have no choice but to drive my truck in this manner hoping I don't get into an accident due to failing brakes!!! I hope someone in your agency takes the time to review and research this issue and make FCA/Chrysler liable for repair of this major safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481607August 28, 2022
SERVICE BRAKES
Brake clip failed. Clip to brake pad on driver side front came loose and caused the brake pad to slip and caliper drop down onto the top of the rotor. Upon braking NO PRESSURE was being applied to the side of the rotor. All the pressure was only on the TOP OF THE ROTOR. There was no wear or etching on the side of the rotor at all, however the top of the rotor had a great deal of pitted and gouged metal. This created a very dangerous situation!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481571August 27, 2022
FUEL/PROPULSION SYSTEM
Fuel pump leaking. Gasoline leaked in garage. I park in a garage and the smell of gasoline extremely strong. Water heater located in garage. Fuel pump replaced on 8/27/2022. No warning lamps or messages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481460August 26, 2022
AIR BAGS, SEAT BELTS
I was in a high speed rear end collision. We were at a red light and hit from behind approximately 45-50 mph . The air bags did not deploy and the drivers seat belt failed to latch . The passenger seat back latched
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11481160August 25, 2022
ENGINE
There is a known issue called the hemi tick that is the result of broken bolts on the exhaust manifold. https://www.vehiclehistory.com/articles/dodge-ram-1500-hemi-tick-recalls-worth-worrying This is a dangerous exhaust leaks that happens on almost every Ram and nothing has been recalled. To make a safe vehicle people are paying thousands to fix this and Dodge knows it is an issue! Exhaust fumes in the engine compartment flow in to the air intake and into the truck. This issue has been reproduced thousands of times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481212August 25, 2022
ELECTRICAL SYSTEM
The transmission goes into park on its own. I was at a stop light and it just went it to Park mode on it's own. Sometimes the radio and displays will shut off when I drive, then the truck dings, and then everything comes back on. It's like the thing is possessed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481277August 25, 2022
FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
CONSTITUENT WRITES IN REGARD TO FAULTY HIGH PRESSURE FUEL PUMP SAFETY RECALL ON THEIR 2015 RAM 1500. THE CONSUMER STATED THAT THE PARTS WERE UNAVAILABLE. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE CONSUMER STATED THANKS TO POOR/LACK OF CONCERN FOR THEIR SAFETY IS UNACCEPTABLE. HE TRADED THE TRUCK IN AT A SUBSTANTIAL LOSS OF MONEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481189August 25, 2022
STEERING
The contact owns a 2022 Ram 1500. The contact stated that while driving at 60 MPH, the "steering wheel failure" warning message appeared on the instrument panel as the steering wheel lock up. The contact used excessive force to steer the vehicle off the road to avoid an imminent collision. The contact had the vehicle towed to the dealer for a diagnostic. Prior the failure, the contact stated that while turning the steering wheel to the left, the steering wheel would remained stuck in the left position and would have to be manually adjusted. The vehicle was then taken to the dealer for repair; however, the steering failure worsened after the initial repair. The manufacturer was notified of the failure but had yet to receive any assistance. The vehicle had yet to be repaired. The failure mileage was approximately 8,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481136August 25, 2022
ENGINE, ELECTRICAL SYSTEM
While driving on the freeway the truck lost all engine power and power steering. I was traveling with the flow of traffic but had to quickly try and get my vehicle onto the shoulder and away from other vehicles still traveling at freeway speeds to attempt to restart the truck. This created a very unsafe situation due to not having any sort of power steering to assist in turning the vehicle off the road. I was able to shift the vehicle into neutral and coast to the shoulder in order to return the shifter to park and restart the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481019August 24, 2022
UNKNOWN OR OTHER
The hvac System behind dashboard stopped working and there is no air or heat it keeps making a loud clicking noise for about 1 minute and goes away and then 5 minutes later it does it again for another 5 minutes I took to a shop the said the hvac system behind the dash went out and you have to remove the whole dashboard and replace the whole hvac system to fix it I have no heat or a/c and I seen there are recalls concerning this matter
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481090August 24, 2022
POWER TRAIN
On 07-20-22 I was driving home from work in the evening around 5:45 pm, out of nothing, i noticed my temp gauge starting to rise. It rose up to alarm level (overheating). I slowed down and pulled over, and noticed the temp gauge starting to drop down to below overheating but still above normal. Note: I live 4.7 mile away from work and the highest speed limit on my way home is 55mph. I limped slowly with the truck while paying attention to the temp gauge until i pulled up in my drive way. When I opened the door of the truck, i was hit by a huge cloud of white smoke coming from underneath the truck. I shut off the truck and moved away quickly. I noticed a reddish fluid coming from underneath the truck. I could not tell what it was at the beginning but it was oily. Later on I realized it was transmission fluid mixed coolant. Note: transmission fluid is flammable. Due to distance of 4.7 miles distance to my house the truck (exhaust) had not warmed up enough to ignite the transmission fluid. It was later identified by Mike Shaw dealership in Greeley CO, that the heat exchanger (from the radiator) on the transmission body had failed and transmission fluid and coolant mixed rendering the whole transmission void. I was lucky i drive a short distance otherwise the truck would have caught on fire. The truck was towed from my drive to the dealership by my insurance. I am raising the concern because i saw a report by a 2019 Ram owner on your website who had the same experience and unlucky to him, his truck caught fire and burnt down. See January 5, 2022 report NHTSA NUMBER 114446344. I bought the truck brand new on January 1, 2019 in Greeley CO. I am the only owner and driven mostly home to work and occasional trip, very minimal towing averaging twice a year. My truck has little over 70k mile on it. Today, over a month after the incidence i am still waiting to receive the truck from FCA/Dealership back. I was promised to have it back over a week ago. And, cost is going up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480979August 24, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2016 Ram 1500. The contact stated that while the vehicle was parked, oil was leaking onto the ground. The vehicle was taken to the dealer where it was diagnosed with a cracked engine oil cooler housing. The dealer replaced the engine oil cooler housing. The manufacturer was not made aware of the failure. The failure mileage was approximately 154,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480893August 23, 2022
FUEL/PROPULSION SYSTEM
Rusted out area on chassis/bracket causing front fuel tank strap to detach and hang, no longer supporting fuel tank.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ram 1500