Ram 1500 Complaints

11,877 consumer complaints on file.

#11499747January 2, 2023
FUEL/PROPULSION SYSTEM
While under warranty brought my vehicle to the dealer because I could not pump gas. The pump would continue to click off while fueling. Dealer told me that it may be the gas station that I'm going to and that they could not replicate the problem. Fast forward 6 months, the vehicle is now out of warranty and the problem has continued to the point where I can't put any fuel in. Brought it to another dealer and they said I need a new fuel pump and a new fuel tank at at cost of $2500. This should have been covered under the warranty but the first dealer was less than honest. I'm sure they knew what the issue was since there are numerous complaints similar to mine on this site. NHTSA should investigate and/or open a recall because RAM won't. This fuel issue isn't just related to the 2019 1500 but other years as well. Consumers are paying for repairs that RAM should be covering through the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499823January 2, 2023
ELECTRICAL SYSTEM, STRUCTURE:BODY, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The truck has problems with electrical on and off. Today because driver assistance sensors did not work I got into a wreck.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11499827January 2, 2023
STEERING
My power steering is not functioning properly. I have to let my truck warm up for an extended amount of time otherwise it doesn't function. There is a malfunction indicator light that comes in and tells me the power steering needs serviced. Sometimes, even after 30 minutes of warming up, it still doesn't work. I have had it cut out and stop working while I'm driving and been forced to drive it without the power steering working. There is no indication when it will cut on or shut off. It has abruptly started working in the middle of driving and nearly caused me to be in several accidents and almost caused me to run off the road twice. This is a known issue by the manufacturer for the same year, make and model as mine, but for some reason I'm told my vehicle is not included in the recall. This is the only vehicle my family has at the moment and this is dangerous and scary. My vehicle should be included in the recall. I cannot afford this repair on my own right now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499673January 1, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
2019 Ram 1500 Limited with 48,000 miles the rear window started leaking badly. The rear seat back and hybrid battery pack get wet whenever it rains. On 12/23/2022 had truck inspected by Safe Lite glass shop in Wilmington NC. Confirmed the rear plastic window frame cracked causing the leak. Estimate to fix $1000.00 On 12/28.2022 went to Hendricks Ram in Wilmington NC to have truck inspected. Service advisor [XXX] confirmed the rear window plastic frame cracked and leaking. He advised the Ram refuses to pay for the design defect. Estimate $1035.00. See attached estimate. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499698January 1, 2023
UNKNOWN OR OTHER
The rear window frame has cracked with under 33,000 miles on the truck. The crack occurred prior to my purchase of the vehicle. The crack has allowed water to enter the rear of the vehicle and potentially damage/interfere with various electronic systems and cause odors/mold. This water intrusions has caused some of these vehicles to no longer operate. The vehicle is available for inspection. It has not been inspected by a dealership to my knowledge (recently purchased used). This issue has not activated any sort of warning lights and was discovered luckily by accident, so I have been able to take some action to attempt to mitigate this issue. These mitigation steps are in no way permanent solutions for this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499669January 1, 2023
UNKNOWN OR OTHER
Front piece of panoramic sunroof blew out. Going 70 mph on highway. No other vehicles near me. Temp was approx 62F out. Overcast. No overpasses. Blew out without warning and without previous issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499484December 30, 2022
POWER TRAIN
Traveling at hwy speeds the vehicle lurched as if the brakes were suddenly slammed on then removed. Speed was reduced to 60 mph, no sounds or vibrations noticed so began accelerating back to hwy speeds. RPM kept building but speed was not increasing as normal. Within a few seconds loud banging under the vehicle was heard and half the drive shaft came out the back flipping end over end down the hwy. The shaft struck the grill of a jeep following me but no damage was seen upon inspection. The truck came to a relatively calm stop on the side of the road. Both halves of the drive shaft were recovered, one from the middle of the road, the other about 20 yards into the ditch. Rear diff was spilling fluid. All casings and covers seemed to be intact. Towed to Dealer, inspected and they said best they figure is the axle seized up, destroyed the diff, and shaft. They do not believe the transmission or transfer case were affected but can't be sure until new rear assembly and shaft installed. No one was injured in this event, although if the speed and height of the axle shaft flipping end over end down the hwy into the jeep was different serious injury could have occurred. Additionally, if a component of the rear assembly came off the truck could have come to a violent stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499521December 30, 2022
FUEL SYSTEM, DIESEL
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499331December 29, 2022
ENGINE AND ENGINE COOLING, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
The contact owns a 2013 Ram 1500. The contact stated while driving 55-60 MPH, the defroster was engaged but failed to respond or perform as designed. The contact rolled down the windows due to the loss of visibility of the roadway. Additionally, the vehicle lost heating system functionality. There was no warning light illuminated. The contact was able to continue driving. The contact stated that he recalibrated the defroster actuator; however, the failure persisted, and the vehicle would only blow cold air. The contact related the failure to NHTSA Campaign Number: 13V177000 (Engine and Engine Cooling). The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 206,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499325December 29, 2022
ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
when coming to a stop engine stall and the emergency brake is automatically engaged. the battery light stay on after restarting the engine. almost got hit in the rear because of this. It been to the dealership three time. no code show up. 12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499113December 28, 2022
ENGINE, POWER TRAIN, STEERING
Driving 40 mph and suddenly motor died warnings for throttle and other flashing but coming around a curve was difficult to steer and stopped on curve and had to be pushed out of the way tried to start to no avail and had it towed to a local dealership where they determined it was a common problem with the tone wheel/ reluctor plate that apparently delaminates and loses part of a magnet on the outside which apparently they is a warranty expressly for this problem for 2014-2018 ram 1500 3.0 eco diesels which I’m being told by the dealership that chrysler says my vehicle is not covered ? Why I don’t understand.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499169December 28, 2022
SUSPENSION
My pickup rebel "leans". My driver side will be down 2 inches (entry mode) on the stops while my passenger side is in (area mode). It's really unsafe to drive. Has left me stranded a handful of times. Brought it into the mechanics with no prevail. Does it when it is below 32 degrees.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499204December 28, 2022
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
The contact owns a 2015 Ram 1500. The contact stated while driving 40 - 70 MPH, the tailgate failed to function as needed. No warning light was illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499224December 28, 2022
ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Three times while at a stop sign the emergency brake has been activated, the engine has shut off and the transmission has shifted to park. There were no vehicles in front or back of me and no vehicles at the side. One of those times it took several minutes to get the truck started and moving, the other two times it was fairly quick.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499102December 28, 2022
ELECTRICAL SYSTEM
While driving the vehicle at low speed two warning lights/messages appeared: “Service electronic stability control, and auto start/stop unavailable/service auto start/stop.” Auto start/stop no longer functions and neither does ESC, which is a safety hazard. Have appointment to have car serviced at dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498944December 27, 2022
STRUCTURE:BODY
My sunroof exploded and sprayed shards of glass all over the inside of of the truck and passengers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498966December 27, 2022
FUEL SYSTEM, DIESEL
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, the vehicle lost motive power and stalled. The vehicle restarted after several attempts with the check engine warning light illuminated. Additionally, the vehicle would run roughly for a while. The contact stated that the failure recurred intermittently. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure The approximate failure mileage was 110,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498973December 27, 2022
STEERING
When turning in either direction the steering wheel will get stiff. Due to the steering becoming extremely difficult, I had to have the vehicle towed as I could not control it and put my kids at risk. The truck is at the dealership getting checked out, The service advisor did see the issue when taking it for a test drive. There was no warning or indicator that there was an issue on the dashboard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498976December 27, 2022
POWER TRAIN
on two occasions the vehicle rolled away while in park and ignition off and on multiple occasions vehicle would not come out of park
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11498991December 27, 2022
STEERING
1 year only electric power steering rack. Its is starting to leak fluid. Failure is imminent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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