Ram 1500 Complaints

11,877 consumer complaints on file.

#11498157December 19, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
On 12/16/21 with mileage at 10,380 my truck lost power and engine turned off as i was making a left turn at a speed of somewhere between 5-10 MPH. After a complete stop i was able to turn the truck back on and everything seemed normal. I did called FCA the following day and was told to have it checked at a dealership near me but Covid hit my family around that time so i didn’t take it in for service. on 2/27/22 with 14,800 miles the truck stalled again as i was making a left turn at a busy intersection. The truck stalled on me again for the 3rd time but i didn’t document date or mileage. Currently i have a little over 32,000 miles and truck has stalled 3 times and not once did i get a check engine light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498050December 19, 2022
FUEL/PROPULSION SYSTEM
I was at service station to get gas, and the nozzle clicks off no matter what speed I try, even though my tank shows being 1/2 full. Gas also runs out getting on my hand, the truck, and the ground. This is my first report of the problem, but it has occurred several times over the past two months. I had wondered if it could have been the nozzle malfunctioning, but I pulled up to the next pump and encountered the same issue. Had we been on a trip and unable to add fuel we could have been stranded. Had we been on an Interstate and got stuck in traffic for an extended time, we could suffer the consequence of running out of fuel. The result could be tragic had the overflowing gas found an ignition source. Finally, the presence and smell of gasoline on me and my clothing is irritating and disguising
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498033December 19, 2022
STRUCTURE:BODY
This multifunction (split tailgate) will not close properly. I must slam it shut multiple time before it will latch properly. The dealership has tried to fix it multiple times and has been unsuccessful in doing so. They tell me I have to live with it now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497931December 18, 2022
FUEL/PROPULSION SYSTEM
Fuel Level Sensor & Pump Fail
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497877December 17, 2022
SUSPENSION
Factory 4 corner air suspension empties and truck lowers when cold. The suspension will drop in cold temps while driving. This then cause a very hard drive that is hard to control especially in snow. Truck suspension was fixed 6 months ago to the best of the dealerships ability. The suspension has dropped 3 times this December during snow storms and almost caused me to ditch the truck and loose control. Dealership is giving me the run around. This is not an uncommon issue the the air suspension according to different dodge forums on the internet. Their is something wrong with entire air system including the electrical system that controls the suspension. So the system could be in normal range but it is actually lowered to the ground.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497898December 17, 2022
SUSPENSION
Observed several instances of the OEM air suspension system becoming disabled due to cold temperatures. Vehicle would fail to adjust ride height to normal, DIC woukd display message AIR SUSPENSION NOT AVAILABLE and would ride as if vehicle has no suspension. Any attempt to adjust would display message SELECTED REIGJT HEIGHT UNAVAILABLE. On ice packed roads and bridges, the pickup would tend to wander after going over the bumps and uneven icy areas, at one point this evening putting the pickup into a mild fish-tail. Contacted a personal friend that is a mechanic at local Ram dealer and was told this is a well known problem with the Ram 1500 air suspension and is not a recalled item. I believe that as suspension is a key component for vehicle safety and handling, the NHSTA ought to mandate FCA to correct the issue through a comprehensive recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497561December 15, 2022
FUEL/PROPULSION SYSTEM
Purchased a 2019 Ram 1500 used, with 43k miles earlier this year. Twice, the trucks computer, and fuel gage said I had more then a quarter tank let in fuel. Twice, I have run completely out of gas, stalling the truck, and left no way to accelerate. Almost causing an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497598December 15, 2022
ENGINE
The contact owns a 2020 Ram 1500. The contact stated while driving 55 MPH, the engine seized. The contact stated the message “Parking Brake not Engage” and the Push to Start warning light was illuminated. The contact was able to park on the side of the road and fully turn off the vehicle. The contact stated after waiting for a while, the vehicle was restarted but was unable to be turned off. The contact stated the vehicle continued to experience the vehicle. The vehicle was not drivable. The contact took the vehicle to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497603December 15, 2022
UNKNOWN OR OTHER
I have a 2019 Ram four-door with approx. 44k miles. I bought it brand new and have never been in an accident. I was coming to a stop light that turned green as I approached so I was slowing down, but when I accelerated, the truck dings at me, gives me the error code "Shift to P then Desired Gear" and shifts itself into neutral. I had to come to a stop, then put it back into Drive and continue driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497666December 15, 2022
UNKNOWN OR OTHER
- Driver side lock stays locked when unlocking the vehicle. Unable to enter and access the vehicle. It will also stay in the unlocked position when locking the vehicle. Vehicle is accessible to break-in. - The safety of passengers, such as my children, is at risk in the event I need to quickly access the inside of my vehicle's driver side if it's locked. For example, if my vehicle needs to be turned off in an emergency or the truck needs to be quickly driven or the gear be changed (say, if accidently not placed in park and the vehicle begins to move), etc. - Dealer has not confirmed issue. - Vehicle has not been inspected. - No prior warning messages or prior symptoms
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497636December 15, 2022
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
Sat. 7/16/22 ~ 3:05pm (7,427 mi) - While pulling out of my neighborhood onto the main road, the truck abruptly shut itself off, went into PARK & applied the e-Brake with my truck sticking into the roadway about a foot (& another vehicle behind me). Oncoming traffic in the lane was able to go around me still. Thankfully traffic was light and I wasn’t stuck further out in the road when it happened… or Mon-Fri when it’s busier. I noticed the “Battery” fault symbol on the dash but was able to restart the truck, release the e-brake, and get it in DRIVE again to get going again. During the rest of the 35 min drive to work, I had the digital gauges up on the radio and could see the battery voltage was at 11.9v - 12.0v for the entire drive to work. Sun. 7/17/22 ~ 12:15am to 12:45am - After sitting for 8hrs, I came out expecting to need a jumpstart to get home and found the truck started right up. I pulled up the digital gauges on the radio and the dash cluster and saw the battery voltage was at 13.9v -14.0v. That seemed weird, but perhaps the 48v Li eTorque Battery recharged the 12v system? During the 35min drive home from work, I noticed the battery voltage continued to drop to 13.3v, 13,2v, & 13.0v by the time I got home. Mon. 7/18/22 ~ 7:30am - Dropped the truck off to get it looked at/potential issue entered into the system. Dealer kept the truck for a few days, making several small trips with the truck and couldn't replicate the issue. Tue. 12/14/22 ~ 3:03 pm (15,222 miles) - while making a left turn from onto a side road the truck abruptly shut itself off, went into PARK & applied the e-Brake with my truck stuck in the oncoming Lane. Oncoming traffic luckily stopped for me to clear the road. Same scenario as before, with the “Battery” fault symbol on the dash but was able to start the truck, release the e-brake, and get it in DRIVE again to get going again. During the rest of the 30 min drive the digital gauges show the battery at 11.8v to 12.0v. 2hrs later fine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497375December 14, 2022
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
The contact owns a 2019 Ram 1500. The vehicle's tailgate failed to open and close correctly. The contact had taken the vehicle to the dealer who did not find the cause of the failure. The dealer advised that they close the tailgate more aggressively. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 37,255.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497385December 14, 2022
VEHICLE SPEED CONTROL:CRUISE CONTROL
Cruise control fails to engage/Disengage
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497412December 14, 2022
ENGINE
5.7 V8 right rear exhaust manifold leaks exhaust gases due to broken manifold bolts. Weight of the exhaust header appears to fracture the header bolts causing the leak. Seems to be a common issue for the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497455December 14, 2022
STEERING
Electronic Power Steering randomly goes in and out of power while in operation. A laughably minute amount of research revealed multiple others with identical issues with the same make/model vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497461December 14, 2022
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
The contact owns a 2019 Ram 1500. The contact stated that after the vehicle was started, all the windows were wet. The contact then stated that while attempting to turn on the defogger, there was a ticking sound. The contact stated that she noticed water was leaking on the inside of the rear window. As a result, the condensation caused the rear seats to remain wet. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline for assistance. The failure mileage was approximately 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497486December 14, 2022
VEHICLE SPEED CONTROL
When accelerating, gas pedal is sticking to the floor, and continues to accelerate on its own, at high rate of speed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497183December 13, 2022
ENGINE
I have a loud ticking noise doing startup which appears to be coming from the engine compartment. Upon further investigation, there are several owners that's having the same problem which they call the hemi tick. This should be investigated as a defect with the 5.7L engine and recalled. My vehicle was purchased new.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497243December 13, 2022
ELECTRICAL SYSTEM, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The radio/camera screen is delaminating causing a bubble on the top of the screen. The bubble is causing the touch screen to randomly activate to different systems without being touched. If the rear view camara is activated when backing up it turns off and on causing a dangerous situation. The screen also constantly switches to different systems while operating the vehicle causing a major distraction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497268December 13, 2022
ELECTRICAL SYSTEM
While I was driving my vehicle just completely shutdown. I lost power steering and had to pull over to the side of the road. I pressed the start button and nothing happened. I continued to try pressing it and it finally started back up, and I drove home. A couple days later I tried starting it and it wouldn't start. Finally it started and I drove it about 100 miles. I got in it the following day and it won't start again. I'm concerned that the vehicle could shutdown on me again while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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