Ram 1500 Complaints

11,877 consumer complaints on file.

#11499011December 27, 2022
SUSPENSION
When the temperature dropped below -10F last Thursday, the front air suspension dropped to the bump stops and remained there until the temperature rose to above 32 degreesF. This made the truck unable to steer completely to the right or left, greatly lengthening the time and distance required to make a turn, lane change, etc. In effect, the vehicle is unsafe to drive under those conditions. No error code was generated during this length of time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499052December 27, 2022
FUEL/PROPULSION SYSTEM
While filling up with gas the gas pump will cut off after pumping a small amount. I reposition the pump into the neck of the gas tank and try to pump more gas. The same problem occurs. You can only pump 25 to 50 cents of gas at a time. I called the dealer today after researching on line to see if there was a recall. They told me to bring it in, they would get to it in a few weeks. I researched to find there is not a recall on my truck for this problem but other 1500. My truck is having the same issue. I will update this case once its diagnosed by the dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499078December 27, 2022
VISIBILITY/WIPER
2 Issues to go over: 1.) The rear defroster. My defroster has failed on me twice. First time I had it repaired, second time they were going to charge me the same amount for the same failure. I had it repaired by my local auto shop, So it has not been touched by a manufacturer technitian. No warning to it at all. I only noticed it once I had ice covering my rear window and could not defrost, elimitating any center rear view completetly. 2.) The Main issue is the side view mirrors. They are automatic mirrors with a button on the interior to open and close them. From what the Dealership has told me is they use plastic gears to control the mirror operation. And they tend to get stripped out, this happens so often that there is a 6 month backorder on these parts. The safety issue arrises when I am driving down the road at either highway speeds or if there are large wind gusts, my side view mirror will close on me, because those gears holding the mirror in place has stripped so it just closes due to wind pressure. I have to stop the car, get our and reposition the mirror or else I have no visibility from the side view mirror that closes. This is a massive safety risk as I am unable to see to the left OR right of me if my mirror collapses shut. And the fact that this happens to so many vehicle that I cant get the parts to fix it for at least six months in unnacceptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498913December 26, 2022
VISIBILITY/WIPER
I reported the defrost problem previously. Reference # 11498898. The front window on the sides would not clear the ice. I had been driving for 45 minutes. Not much air comes out of the dash on the sides. I have since downloaded a video of my window instead of just a picture.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498898December 26, 2022
VISIBILITY/WIPER
The front windshield would not defrost. I had viability only in the center. The two sides were iced up and would not clear. There is flow from the center section and little or no flow on the sides.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498655December 23, 2022
FUEL/PROPULSION SYSTEM, VISIBILITY/WIPER, VEHICLE SPEED CONTROL
Our defrost system on windshield is only working on one side. First things first, the Vin number and the picture listed does not match our vehicle so I will be calling the the safety line to get it fixed. When googling the Dodge recalls. It popped up as a recall but I guess it’s not on our vin number dodge yet? Then the truck automatically started smelling like antifreeze. When driving it sometimes loses power to the gas pedal and starts to slow down! The back windshield started leaking the same day as the defrost malfunction. There is no dash signal when there’s low air in tires….. And depending on speed of the dodge started making like dying whale moaning sounds. When turning the truck off, it stops for a minute, but then it starts again. This truck only has 50,000 miles on it and it should not be tearing up this quick as it is. When pushing the push start on and off, it always goes into a cc mode instead of turning off Last but not least the gas tank is malfunctioning when you put the gas pump into the tank I think the gas is leaking out and you have to constantly reset the gas pump handle. Also, the tailgate is getting stuck and you cannot open it. I’m afraid it’s going to come open when driving. Thank you for your time. Hope to speak with you soon. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498578December 22, 2022
FUEL/PROPULSION SYSTEM
When refueling, the fuel vapor recovery system causes the gas pump to shut off after only a couple seconds of pumping fuel. This happens continually while attempting to refuel. It takes 20-25 minutes to refill the tank. The dealership says they have to replace the whole fuel tank to fix this issue at a cost of over $1,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498604December 22, 2022
UNKNOWN OR OTHER
The plastic cover for the fuel line and power cables on the underbelly of the vehicle came loose and drags down the road, exposing the fuel lines in the power connections. The clips that hold the cover in place to prevent the lines from getting struck by road debris failed. Could cause failure to fuel system and other components.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498611December 22, 2022
STEERING
Intermittent power steering failure. So far i get a warning of failure on vehicle start up and its very obviously a problem as the steering wheel is extremely difficult to move. The trouble code is not one that is saved, so diagnostics are problematic. I myself have not had a failure on the road, but i know its happened. FCA is aware of this potentially very dangerous problem and issued a recall VB9 but excluded a great number of vehicles. I cannot trust this truck any longer and hope To get the recall expanded. It should not be difficult to imagine the potential for catastrophe here.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498529December 22, 2022
VISIBILITY:WINDSHIELD WIPER/WASHER
The contact owns a 2021 Ram 1500. The contact stated while attempting to use the windshield washer function, there was no washer fluid coming out as needed. The contact parked the vehicle in the garage and notice that due to 5-degree weather, the windshield washer fluid line had burst. The vehicle was not repaired. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was 40,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498339December 21, 2022
STRUCTURE:BODY
Tailgate sensor indicates that tailgate is open, when it is closed. This happens repeatedly, even after dealer repairs or adjustments. Bed-lighting remains on during this period.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498396December 21, 2022
STEERING
Experience: Ongoing issue and reproducible each time driving. Notice "stuck" feeling in steering at speeds over 45mph. "Stuck" feeling consistently reproduced while at highway speeds making left bend, left lane change, or slight left turn. Problem consistently occurs between 10 and 11 o'clock angle. Problem occurs occasionally with right bends, lane changes, and turns. Problem was experienced immediately at purchase of the vehicle (34K miles) but not fixed until 47k miles. Safety Concern: Problem occurs at high speeds and jerking the steering wheel to correct for the "stick" could lead to overcorrection or slippage, especially in poor weather conditions. Unsafe in dense traffic. Dealer: Dealer identified the issue with the rack and pinion. Dealer said "found rack to have internal fault replaced and set toe cn". Dealer mentioned there was an electrical short in the rack and pinion causing the "stick". Inspection: No inspection made by anyone other than the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498440December 21, 2022
UNKNOWN OR OTHER
Front Tank strap holder on frame failed. The front of the tank fell down and ripped the hoses and cracked fuel filter cover. The vehicle was running and spilled several gallons of fuel on the ground.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498444December 21, 2022
AIR BAGS, SUSPENSION
While driving on the highway my air suspension fails dropping my front end all the way to the frame stops causing speed wobble and an almost loss of control. After replacing a fuse dude to the compressor failing The very next day the right rear dropped while driving causing unsafe driving conditions. This is the third time in 6mo that this has happened with my truck. My truck is welcome to be inspected anytime. My safety, my kid’s safety, and other on the road are in danger if this happens and I lose control. There was no warning besides a service air suspension immediately notification on my dash as it was happening. There are thousands of reports of this being an issue in 2014-2019 ram trucks with air suspension. The dealer and manufacturer have been no help and I’ve been told by the dealer even after fixing it it will fail again in cold weather. This needs to be addressed NOW this is crazy this has not been corrected by Dodge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498184December 20, 2022
STEERING
Electric Power Steering (EPS) failure. If this had happened while driving there would have been no way to control truck. The dash read "Power Steering Unavailable Service Required". Dealer tested truck and said EPS unit would need replaced at a cost of $2,345 for just the part and would be at least 45 before they could get the part. This truck only has 55k miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498187December 20, 2022
UNKNOWN OR OTHER
1) Driver's side front door seal does not seal. This allows water to run down the door trim and into the dashboard. 2) Rear sliding window allows water to enter the cab. Sometimes this window sticks and will not open/close. I have reported these issues to my local dealer. They checked the issues, but deny the problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498287December 20, 2022
AIR BAGS
The contact owns a 2017 Ram 1500. The contact stated that while driving approximately 55 mph the vehicle T-Boned crashed into the passenger side of a school bus. During the crash the front end of the vehicle was severely damaged and the vehicle was destroyed but the air bags did not deploy. The driver sustained a concussion, bruised left side ribs and torso which required medical treatment. One passenger from the school bus was also injured and required medical treatment but no further information was available. The vehicle was towed away. A police report was taken at the scene. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the incident. The failure mileage was 100,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11498323December 20, 2022
POWER TRAIN
After driving in a few inches of wet snow for about 20 minutes enough snow built up around the transmission that when I went to shift it into park it failed to do so. The dash displayed that there was an error with the transmission and it was unable to determine what gear I was in. The truck was not able to fully turn off and was stuck in accessory mode as a result. After changing gears multiple times with no luck I was finally able to shift it to drive and get moving again. I then proceeded to get it scheduled by the local dealership in my area to see if they could figure out what the problem was. after inspecting it they informed me that there was snow buildup on my transmission that caused the park/neutral switch to get stuck/not work. They removed the snow and said that everything was operating normally, but informed me that it was a self-inflicted issue and not a fault of the design or manufacturer. The issue has been temporally resolved by removing the snow, but there seemed to be no permeant fix for the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498237December 20, 2022
ENGINE
Car has turned off on multiple occasions while driving and emergency brake engages. Very dangerous. Forums show this is a common issue but does not produce an error code. Something must be done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498021December 19, 2022
SEATS
The 8.4" UConnect Screen has a bubble along the whole top of the screen due to delamination. This causes the stations to randomly jump from station to station and if you make a phone call with the connected phone, after you hang up, it will start calling random people. You can disconnect the battery and leave it disconnected for a few minutes, but it starts back within a day. Upon Google search, there are multiple issues with this same problem with this screen along all lines of Dodge and Chrysler products.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ram 1500