Ram 1500 Complaints

11,877 consumer complaints on file.

#11500940January 9, 2023
AIR BAGS, STRUCTURE:BODY, SEATS
My 2020 Dodge Ram 1500 has water intrusion due to a manufacturer defect in the back window area. There are 2 cracks on either side of the window and and water pours in soaking the carpet and back seats. The water has also effected the back curtain airbags.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500955January 9, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
To whom it may concern, It is of extreme concern the interior moisture issue my vehicle is experiencing. My vehicle has been to Chrysler Dodge Jeep and RAM in Valencia, California twice, for inspections, for reoccurring moisture inside the vehicle. On two separate inspections, on two separate dates, the investigation revealed no moisture issues present. Unfortunately, this week after a moderate rain storm, I discovered that all the interior electronics were dead inside the vehicle, although the exterior power was working on the exterior. Additionally, I discovered several heavy moisture areas within the interior cabin, which was described to me by service personnel, as being common. Finally, I also discovered upon closing the left rear door that there was moderate water draining out of the door, and or possible frame of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500881January 9, 2023
POWER TRAIN
The contact owns a 2022 Ram 1500. The contact stated while driving at an undisclosed speed, the transmission shifted into the park(P) independently and the contact was unable to shift the gear selector afterward. The contact turned off and restarted the vehicle and was able to shift out of the park(P). No warning lights were illuminated. The contact stated that the failure recurred on various occasions. Additionally, after reversing and attempting to shift into drive(D), the transmission remained in the park(P). The vehicle was taken to a local dealer on five occasions; however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500680January 8, 2023
FUEL/PROPULSION SYSTEM
Front fuel tank strap mount rusted through allowing strap to pull out and front of fuel tank to drop down. This is the same problem that happened on the same model pickups in year model 2008 - 2012. In my research up to this current point the situation on my vehicle is the same problem on the previous year models. I will be reaching out to a Dodge dealer to see what can be done about issue. I feel that your department should be researching this issue further because upon reading some forums, that this issue does appear on even newer year models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500648January 8, 2023
ELECTRICAL SYSTEM
I was driving my new 2021 dodge ram 1500 classic and smoke started to come out from under the hood so I pulled over bc I thought it was overheating and then it caught on fire whilst I was still in it I immediately dialed 911 and by the time they arrived my whole truck was on fire from front to back the truck got totaled and I currently don’t know where it is this happened in September of 2022 and the dealership that sold me the truck are refusing to do anything as it was still under warranty.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11500639January 8, 2023
ENGINE
While driving down the road my vehicle randomly prompted me to engage the break, then shutdown and abruptly engaged the emergency brake. This could have easily been a life threatening situation for me and other nearby motorists. It is my understanding this is becoming a common occurrence and should be investigated immediately.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500587January 7, 2023
ELECTRICAL SYSTEM
FOUND THAT WHILE DRIVING THE INSTRUMENT CLUSTER WILL GO BLANK. ALL GUAGES DROP OUT. AS THIS HAPPENS THE WINDSHIELD WIPERS WILL RUN. SOMETIMES LAST ONLY A FEW SECONDS. OTHER TIMES I HAVE TO RESTART THE TRUCK TO GET THE CLUSTER BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500611January 7, 2023
AIR BAGS, SEAT BELTS
I ran off the road down an embankment causing a frontend collision, and the airbags did not go off. The passenger seatbelt did not restrain the front passenger causing injuries
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11500453January 6, 2023
VEHICLE SPEED CONTROL, ENGINE, ELECTRICAL SYSTEM
Driving vehicle at approximately 15 MPH when vehicle accelerated on its own and would not stop by depressing foot brake. Had to put vehicle into neutral and use emergency brake to stop. At the same time several dash warning lights illuminated. Such included but was not limited to, throttle control, trailer tow assist, check engine, brake assist control, etc. The vehicle was parked and unmoved until it was towed to dealership. Upon towing the check engine and throttle control lights remained illuminated. Per dealership, no light is illuminated and no issue with vehicle. Located a number of additional similar issues with Ram’s online with no recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500430January 6, 2023
VISIBILITY/WIPER
There seems to be a design flaw in the Rams defrost system. The front defrost vent only produces air in the middle 12" of the 30" vent. With reduced to zero air coming out the outter ends of the vent, the drviers vision becomes extremely impaired in freezing and inclement weather. With the defrost on high, it can not timely remove the frosting or fogging of the window. Due to this design flaw I was in a near miss incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500245January 5, 2023
EXTERIOR LIGHTING
I'm trying to have my daytime running lights enabled for my vehicle, which is a simple request that is done by sending a code to my vehicle. This is a safety feature that can be quickly enabled and I'm having trouble finding a dealership that will enable this, guarantee the work, and get me safely back on the road without charging me $500 for a few minutes of work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500288January 5, 2023
STEERING
The electric steering would intermittently fail while driving causing the steering to become very hard to control. It was a hazard at high speeds which could lead to a crash if not corrected. This same issue has been recalled on later year models of this truck, but the 2014 doesn't have a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500330January 5, 2023
FUEL SYSTEM, DIESEL, ENGINE AND ENGINE COOLING
The contact owns a 2014 Ram 1500. The contact stated while driving 50 MPH, the vehicle went into LIMP Mode and decelerated to 40 MPH. The contact was able to veer to the side of the road. The message “Service Electronic Throttle Body” was displayed. The contact continued to drive; however, the failure reoccurred several times while driving. The vehicle was taken to several independent mechanics who cleared the diagnostic codes; however, the failure persisted. The vehicle was taken to the local dealer where the diagnostic codes were cleared; however, the failure reoccurred while driving. The vehicle was taken to a second dealer Davis Chrysler Dodge Jeep Ram (464037 E State Rd 200, Yulee, FL 32097) where an unknown repair was completed; however, the failure persisted. The vehicle was taken to a third dealer Beck Chrysler Dodge Jeep RAM (256 Hwy 17 North, Palatka, FL 32177) where it was diagnosed that the failure was related to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling). Additionally, the contact related the failure to NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the parts to do the recall repair were not yet available. The contact stated that the vehicle was not drivable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500081January 4, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2014 Ram 1500. The contact received notification of the NHTSA Campaign Number: 22V406000 (Fuel System, Diesel). The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed and produced code: CEL-P206C however, the dealer confirmed that parts were not available for the recall repair. The vehicle was not repaired. The manufacturer was notified, and the contact was informed that parts were unavailable. The failure mileage was 105,121. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500102January 4, 2023
ELECTRICAL SYSTEM
My instrument cluster malfunctioned and has been repaired by an authorized Ram dealer. My safety was at risk because my cluster at times would not illuminate. The dealer confirmed the instrument cluster malfunctioned and the entire cluster was replaced. While driving, the instrument cluster would not fully illuminate or display warnings, and at times power steering temporarily unavailable. The instrument cluster drained my battery and caused permanent damage to it. The vehicle would not start on its own. The vehicle has only been inspected by the dealer, and Chrysler is in possession of the faulty instrument cluster. This issue is similar with other service bulletins related to Ram's poor quality control of their instrument clusters. No recall has been issued for my specific vehicle though it was clearly a manufacturer defect. It should be recalled and my repair cost refunded due to this being a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499921January 3, 2023
STEERING, ENGINE
The contact owns a 2019 Ram 1500. The contact stated that the vehicle intermittently failed to start. Additionally, the steering wheel made an abnormal sound while driving. The vehicle was towed to the dealer; however, the dealer was unable to duplicate the failure. The failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499998January 3, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2015 Ram 1500. The contact stated while driving approximately 35-45 MPH, the vehicle stalled. The throttle warning light illuminated after the vehicle was restarted. The vehicle was taken to the local dealer where it was diagnosed and determined that the failure was due to the fuel pump. The dealer informed the contact that the parts were not yet available. The vehicle was not repaired. The manufacturer was notified of the failure but provided no additional assistance. The contact stated the failure was related to NHTSA Campaign Number: 22V406000 (Fuel System, Diesel). The failure mileage was approximately 98,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500033January 3, 2023
STEERING
complete loss of power steering. Power steering unit still in vehicle and available for inspection upon request. currently looking for a replacement
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500046January 3, 2023
ENGINE
I was making a right turn after being stopped at a light and made it approximately 100 feet before the vehicle just shut off. I was able to steer to the side of the street, stop, and restart the vehicle. I didn’t hear or see anything abnormal but it all happened so far. The dealer is looking at it now (in the next 5-7 days). This is a real safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499961January 3, 2023
VISIBILITY
The contact owns a 2022 Ram 1500. The contact stated while driving 55 MPH, the front windshield became foggy. The contact stated that the defroster was not working properly. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that the VIN was not included in NHTSA Campaign Number: 21V871000 (Visibility). The failure mileage was 6,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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