Ram 1500 Complaints

11,877 consumer complaints on file.

#11501448January 12, 2023
FUEL/PROPULSION SYSTEM
Constant engine code for a very small evap leak. Vehicle was taken to C&C Automotive (4014 Washington Road, Augusta, Ga. 30907 || 762-685-5555) for a diagnostic. C&C Automotive advised that the leak was due to a faulty Fuel Control Valve, which appeared to be in a melted state. The vehicle has never been in a collision and has 11,000 miles. After some research it was found that there was a previous recall for the 2017 Ram 1500 for the same issue but I was told by Chrysler's Customer Service my Vin was not affected by the recall and I would have to pay for the replacement out of pocket. (Refer- NHTSA: 17V434/ Chrysler: T45)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501492January 12, 2023
FUEL/PROPULSION SYSTEM
Engine stopped running while driving on an active road due to fuel pump failures (only 26,000 miles). Truck will not start any longer and fuel pumps are on national back order.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501529January 12, 2023
ELECTRICAL SYSTEM, POWER TRAIN
My vehicle VIN [XXX] shown "no unprepared recalls". However I saw that there was a past recall for this vehicle. The recall dealt with the digital instrument cluster which gives data on engine management, safety features such as ABS systems, and other safety items. I do not believe my vehicle had ever been repaired. My digital instrument system flashes on and off and many times, as all day today, was completely inoperable. This has been occurring for approx one year and the dealer told me that this was normal, which it is absolutely not. The dealerships around here have a habit of falsely signing off on repairs and recalls especially if the vehicle hit their lot with a recall during a trade-in. The new buyer would have no idea of such recall. Please assist me in getting this unprepared recall repaired. I would also like to address the faulty 8 speed transmissions which shudder and shift unnecessarily. This could cause a sudden loss power on acceleration in heavy high speed traffic and merging onto an interstate. Please look into this. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501547January 12, 2023
STEERING, ELECTRICAL SYSTEM
Bought 2019 RAM used in March 2020, had 22,500 miles. One morning the radio display began flickering and jumping around to different screens or settings as if someone was controlling it or logged into the control unit. This happened a few times. I videoed some of this going on with my phone. Then called the dealer. They said they would need it to happen while at the shop to determine the problem. Of course it stopped before I made it to the dealer. Dealer looked into it but could not determine an issue or problem. However it appeared to be fixed after that visit. There have be occasions that I’ve had problems starting the truck. It’s almost as if the truck does not sync with key. After removing key, open and shut door or flipping key over, turn key it cranks. January 10, while at work, everything was working fine on truck that morning. After driving 2.5 hrs, I stopped and got out of truck for 5 minutes. Once back at truck, cranked it and began driving off the power steering failed to work. Popped the hood, examined to see if I could find problem but no luck. Carried truck to local mechanic Jan 11. They saw several codes but wasn’t sure of problem. So he cleared all codes and rechecked. Couldn’t find quick easy fix. Then I made appointment with dealer. Dealer said the steering rack and pinion needs replaced but there isn’t a recall on my truck. However I’m seeing a lot of articles about this same issue with 2019 RAM. Also have a co-worker with a RAM that experiences the same odd electrical issues on his RAM. Would like some help to connect the ongoing problems with RAM electrical problems and fix it for all RAM owners. Have videos of radio issues while it’s jumping around but I could not upload in section below. It only allows photos.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501491January 12, 2023
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501424January 12, 2023
SERVICE BRAKES, POWER TRAIN, SUSPENSION
I started my truck to go to work and 3 warning came on, the abs system, the traction control service, and 4x4 disengaged. This vehicle has 16,100 miles on it. I tried to drive it to the dealership for repair and the rear tires are locked up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501200January 11, 2023
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, POWER TRAIN
I've been trying for over three years to obtain a repair for severe lag in acceleration in my 2016 Dodge Ram Eco Diesel. It's a critical safety hazard. A recall was issued June 2022, but Dodge continues to say a remedy is not available. Dodge has known about this issue for several years, and still does not have a fix? As I said in my first complaint submitted Jan 2020 (11300317), how many lives will continue to be put at risk because of this issue? Please help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501212January 11, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501255January 11, 2023
FUEL SYSTEM, DIESEL, ENGINE
The contact owns a 2017 Ram 1500. The contact stated that there was an abnormal fuel odor detected through the vents. The check engine warning light was illuminated. The vehicle was taken to the local dealer and the contact was notified of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel). The vehicle was diagnosed, and the contact was informed that the fuel filter needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 110,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501303January 11, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2014 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501314January 11, 2023
UNKNOWN OR OTHER
Rear Window had cracked frame due to defect allowed water to enter vehicle during storms running down and blocking vision out back window vision. The water would freeze since defroster malfunctioned from water intrusion hampering visibility. Additionally, resulting water damage to interior and possibly electrical / airbags in ceiling next to frame exposed to water intrusion. Dealer indicated this is consistent problem with all Ram 2020 pickup trucks and older.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501378January 11, 2023
STEERING
While driving my power steering all of a sudden went out due to the electric power steering. I was lucky I didn’t have a load and I was traveling alone. Other people may not be as lucky as me. I don’t want anyone else to experience that
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500960January 10, 2023
AIR BAGS, UNKNOWN OR OTHER
The vehicle’s rear window started leaking with normal rain. Airbags are present in the area and are prone to getting get. This can be a hazard in case of an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501096January 10, 2023
STEERING
The power steering light came on, then the steering wheel began to move in a short abruption manner. Afterwards it was difficult to turn while driving and impossible while in park or at a stop. Vehicle was built in Oct 17, 2018 which there was a recall on other trucks but not this one. Once I went to the dealership and was informed that in fact it was not on the recall, I left. On the way home the steering wheel began the abrupt movement again while I was driving, I lost control of the vehicle for about 5-10 seconds swerving all over the road putting myself and everyone around me at risk. Once I gained full control it went back to normal, steering wheel had full range of motion with no needed of excessive force. “Lost Communication With Power Steering Control Module "A"-” was what was presented as the issue at the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501122January 10, 2023
STEERING
The E.P.S (electric power steering) failed and cause the steering wheel to lock. This caused a safety issue as I was unable to steer. The vehicle had to be towed, taken to a local repair shop where ALL the electric components were tested (Battery, computer and wires) This seems to be a problem with Ram trucks as a replacement part is unavailable anywhere and over $1500. There was no warning of a problem and suddenly it failed which made it impossible to steer and dangerous. This failed component put my life and my family's life in jeopardy
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501132January 10, 2023
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE
Vehicle powertrain, engine, and electrical systems, including brake, power steering, and dashboard systems completely shut down (were completely 'black'/off) on three separate occasions - two of which occurred while operating the vehicle. The first occurred while driving on a public/local road in early Dec 2022. Although all systems lost power and were unresponsive, I was able to coast the vehicle to the shoulder without impacting moving vehicles or fixed objects. The vehicle was towed to a Ram Service provider where the issue was investigated for approximately 10-days. The reason for mechanical failure could not be determined, however, they replaced the battery and key fob as precautionary measures - partially at my cost. The basic warrantee expired approximately 3,000 miles before servicing, however the powertrain warrantee is still valid. The second instance was today, 1/10/23, when I parked the car. The shutdown occurred while stationary and in 'park'. After leaving the vehicle for about 30 minutes, it started again without explanation. I reported the incident to the Ram Service provider and began to drive it to the service provider. Upon arrival, it was suggested that I return on Monday, January 23 for the issue to be investigated on the 24th. While driving to my home today, 1/10/23, the vehicle lost all power and was nearly completely unresponsive. I was operating the vehicle at speeds in excess of 65MPH on a 6-lane divided highway with minimal shoulder. Again, I was able to coast the vehicle to the narrow shoulder where it was eventually towed from and to the Ram Service provider where the issue remains under investigation. The photos, taken today, 1/10/23, show the location where I was able to park the vehicle from the highway and the narrowness of the shoulder, and the tachometer and speedometer which show the speedometer and tachometer 'frozen' and still displaying RPMs/speed from before the shutdown. Notice no warning lights appeared.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500859January 9, 2023
POWER TRAIN
The contact owns a 2019 Ram 1500. The contact stated while making a turn from a complete stop, he heard abnormal grinding sounds coming from the rear of the vehicle. The contact stated that the failure had been reoccurring while driving. The contact stated upon taking the vehicle to the local dealer for an oil change, the dealer informed the contact that the rear axle was leaking fluid. The vehicle was then taken to an independent mechanic where it was diagnosed that the rear driveshaft needed to be replaced. The contact related the failure to NHTSA Campaign Numbers: 18V556000 (Power train) and 19V324000 (Power Train); however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 75,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500880January 9, 2023
SUSPENSION, FUEL SYSTEM, GASOLINE
The contact owns a 2016 Ram 1500. The contact stated while driving 55 MPH, the vehicle was vibrating. There was an abnormal buzzing noise detected. There were no warning lights illuminated. The contact then received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 71,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500885January 9, 2023
STEERING, SUSPENSION
Electric assist steering failure, truck is getting hard to steer either direction. Air ride system is bouncing like having no suspension at all, went into dealer and they report that the compressor, control board and manifold all need to be replaced. Vehicle only has 68,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500919January 9, 2023
UNKNOWN OR OTHER
Rear back window leaking,causing water to fill floor boards with water.Noticed over time mold in areas of the truck. Cleaned, FCA said no recall for this problem. Many 2019-2020 trucks like mine. Have this issue Rear cabin brake light leaks,cabin vent leaks and rear back window leaks. Just passing this information on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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