Ram 1500 Complaints

11,877 consumer complaints on file.

#11505919February 6, 2023
ENGINE
Check engine light came on after replacing spark plugs and coil packs. Code reads cylinder 03 misfire. Engine has a ticking noise. Cam and lifters are what's causing the check engine light. If not replaced with the upgraded cam and lifters, engine will be no good. Would be very unsafe if my engine were to blow up while driving on the freeway or around town with my children. Dodge knows these cams and lifters are junk and should replace them with the upgraded ones
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505741February 6, 2023
SUSPENSION
Air suspension system failure, while driving at highway speeds the rear end of the truck dropped into entry and exit mode no warning light came on until I came to a full stop after hitting a bump in the road and getting knocked off the road, temperature outside was 13 degrees farenheight. The truck remained in a sagged position until the temperature rose above 35 degrees. Dealer states I need to replace the entire system because they cannot find a leak and there is no way to drain the system of any moisture
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505837February 6, 2023
STEERING, ENGINE
The contact owns a 2015 Ram 1500. The contact stated that once the vehicle was started and shifted into drive while making a left or right turn, the steering wheel became difficult to maneuver however while driving straight, the steering wheel returned to normal functionality. The contact also stated that the steering wheel was intermittently jerking. The dealer was notified of the failure and an appointment was scheduled. The vehicle was not diagnosed or repaired. The check engine warning light was illuminated. Additionally, the contact stated that previously, the check engine warning light was illuminated; however, the vehicle was taken to the dealer where the check engine warning light was reset however, and two days later, the check engine warning light illuminated again. The contact referenced NHTSA Campaign Number: 16V167000 (Steering). The manufacturer was not notified of the failure. The failure mileage was approximately 146,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505631February 5, 2023
FUEL/PROPULSION SYSTEM
While driving I heard a sound under the truck. When I pulled over I looked under the truck and noted that one of the straps that holds the gas tank up had come loose. Further inspection noted that the strap had not broken, the part where it connected to the frame had rusted out and let the strap loose. When I looked into it I found out there was a safety recall for the same issue in prior model years. I had this repaired at Waldorf Dodge and they did not cover it under the previous recall. Please look into whether there have been other reports of the same issue for later model years than the recall covers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505654February 5, 2023
UNKNOWN OR OTHER
I received a bubble in my Uconnect infotainment system. After researching this appears to be a major problem. I was advised by my service dealership, Lithia Ram in Santa Rosa, that the bubble will spread across the screen and eventually uncontrollably turn the radio up and down as well as the heater and A/C. This is completely unsafe as it will distract the driver constantly and make matters unsafe to drive. This appears to be a major flaw with these infotainment systems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505678February 5, 2023
SERVICE BRAKES
I have a failure of the ABS pump and eletrical actuator. I took it to my dealer for an estimate for repair. The dealer told me it was not on the recall list for repair. I was told they could not get a new replacement and want to replace the parts with used parts from the junk yard. I was told that the cost would be $950.00 including the scan but there is no guarantee. Why is this safety issue not covered by a recall? The blog pages for dodge ram are full of people complaining about the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505496February 4, 2023
FUEL/PROPULSION SYSTEM
I was made aware of this recall in October via mail, and since then have tried to make contact with the dealership. I purchased from Carmax and bought the MaxCare warranty, but seeing as this is a recall I took the vehicle to RAM after receiving the recall notice. I told them how this is a serious recall and the fact that there is no remedy was unsafe for me to continue driving. They assured me that RAM was working on it. They offered me the option of purchasing my truck for less than I owed on it and to roll over the remaining balance into a new loan. I declined. On February 3, 2023 I was driving and my vehicle jolted and shut off. Upon starting it up again my check engine light came on. I drove half a mile to a Big O Tires shop to run the code. On a Solis Ultra reader it ran 088 - High Pressure in Fuel Rail. So i took the vehicle straight to the RAM dealership where they offered me the same resolution as last time. I declined and went to Carmax and stated that I am paying for a vehicle that I now cannot drive due to safety and since I have MaxCare that I should be entitled to another vehicle of equitable value since there is currently no remedy. I was told to go back to RAM and talk to manufacturer. I spoke with RAM care and opened a claim and was advised that a remedy is expected in quarter 2 of 2023. After several calls to many different case managers, I was advised that I would have to get a rental out of my own pocket and would hopefully get reimbursed, and that I would have to wait after the weekend to hear anything else. The service rep told me that since there is no remedy currently, the best they can do is look at it and if there are no issues to put the fuel pump back in. This is an unsafe vehicle, and I refuse to continue paying for something that does not work due to the manufacturers fault, nor am I willing to rollover another vehicle loan payment since they are not open to equitable trades.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505330February 3, 2023
ELECTRICAL SYSTEM, STEERING, FUEL/PROPULSION SYSTEM
We bought this truck used around September of last year and it took a couple of months to start having issues. First, when we would turn the truck on and it would crank, we would hear an occasional knock in the rear end. Like something being reemed out. Recently, one two separate occasions, two separate days, we were going to town and all of a sudden the A/C stopped working and extremely hot air started blowing through the vents and we couldn't turn it off or anything. The knobs to turn off the AC didn't turn it off. The only solution was to pull over on the side of the road and kill the truck and then crank it again. I can only imagine if someone else has this truck and a baby or even elderly was sitting in the vehicle and it changed over like this, it would've suffocated them within minutes, the heat was hotter than heat on a vehicle ever thought about being. Also, our backup camera has had moisture in it after a rain and throws up green lines across the screen. It also has had electrical issues, the radio and whole display will sometimes cut off when the brake pedal is pressed. The radio sometimes cuts off on its own or won't turn off when the button is pushed and sometimes this causes distraction to the driver. There has been a rattle in the steering wheel since we have gotten it. Of course, we have taken it to the dealer from where we bought it because we paid for an extended warranty but they can never find an issue because it doesn't do it while in their presence, even though we have pictures of the malfunction. Also, recently we have noticed that the truck doesn't want to take the gas. It will click off the gas probably 3 or 4 times before we can get the truck filled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505359February 3, 2023
STEERING
My Steering went suddenly stiff making it extermely hard to turn, this resulted to my truck clipping/crashing into the front side of a parked commercial vehicle. My car rolled over and me and my passenger was injured. The truck was inspected and the technicians final conclusion was that the accident took place because the electronic power steering lost communication.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11505433February 3, 2023
ENGINE, POWER TRAIN
I have already had one mainfold bolt replaced by the dealer 8/6/21 before warranty expired and now I have another defective manifold bolt causing yet another exhaust leak. My vehicle has just over 72000 miles and this is a know issue with Ram and they need to take care of these issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505435February 3, 2023
AIR BAGS, ELECTRICAL SYSTEM
The airbag light turns on and beeps. The truck is available for inspection. A dealership told us it was the sensors that have gone bad. It is odd that all the sensors would go bad all at one time. Concern is if there is an accident, the air bags will not go off as intended. There is also concern that the airbags could go off while driving. Also it is beeping often while driving and it is distracting. There are no other issues. But we see that there has been recalls in the past over airbag systems on this truck. We are very concerned since the truck carries very precious cargo.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505364February 3, 2023
ENGINE
Vehicle stalled at low speed while in reverse and once the engine stopped running the emergency brake engaged.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505242February 2, 2023
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Vehicle lost power while driving and received an error message stating please shift truck into to Park to get to desired gear. Had to turn vehicle off while in traffic to get it moving again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505192February 2, 2023
ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
This is an update on my Ram, 114499224 case. Yesterday Feb 1, 2023 I drove about 6 miles from my house and as I turned left in a mall parking lot my truck engine shut of and when I touched the brake the transmission went abruptly into park and the emergency brake activated. I got the truck started and after a brief stop at the mall I drove back home, and only about a half mile from my home and as I was turning off a main road into my subdivision the truck shut off again and the emergency brake activated and the transmission went into park.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504890February 1, 2023
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
The contact owns a 2018 Ram 1500. The contact stated that the U-Connect Command Center, touchscreen navigation, and settings were inoperable. The contact stated that the stereo face plate was delaminated. The contact stated that the screen experienced random phantom touches. The stereo was randomly tuning up loudly and failed to turn off. The vehicle was undrivable. The driver had to restart the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer and diagnosed and determined that the screen needed to be replaced. The vehicle was not repaired but informed the contact about disconnecting a fuse. The manufacturer was contacted and provided the contact with a case number, but no additional assistance was provided. The approximate failure mileage was 56,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504951February 1, 2023
UNKNOWN OR OTHER
While driving down the interstate, the sunroof spontaneously shattered. I was not under a bridge or a tunnel so nothing fell onto the sunroof. It just shattered out of no where.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504991February 1, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The issue is that as a result of faulty factory installation of the rear window and the resulting issues it caused that were beyond my control, I had to pay $2000 that the manufacturer will not cover. The truck rear window was installed improperly causing a slight leak that was not detectable unless the rear seats were removed. At the same time the third brake light gasket was also leaking, and these leaks were not detectable by any normal means. The result of the leaks was that the RF unit that allows all of the key fobs and the main start button to function was damaged thus rendering the truck unusable. Manufacturing defects like this could have caused my truck to fail while driving it and could have been a huge safety issue. Luckily that did not happen to me. The manufacturer should be held accountable for these types of production failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504616January 31, 2023
FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
2018 DODGE RAM 1500. CONSUMER WRITES IN REGARD TO PARTS BEING UNAVAILABLE TO PERFORM SAFETY RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504797January 31, 2023
STEERING
Shortly after starting my 2016 Ram 1500 4x4 truck on January 27 2023 I was beginning to leaving my driveway and accelerate down the road when I noticed a check steering warning light displayed on my dash. Then I noticed my steering was quickly beginning to fail just a few meters from my driveway. I noticed I had very limited steering so I decided to return the vehicle back to my driveway. There was a high pitch winding and grinding sound every time I tried to correct the steering wheel to the left or right. I barely managed to return home into my driveway where I parked it for the tow truck. After doing some research I discovered there was a safety recall May 12, 2016 on the Electric Power Steering (EPS) unit. S19 / NHTSA 16V-167 Electric Power Steering which applies to certain 2015 and 2016 model year 1500 series RAM trucks. I have scheduled an appointment to tow my truck to Bayview Chrylser dealership in Sarnia Ontario to replace the Rack and Pinion / Electric Power Steering (EPS) unit . I feel this is an extremely serious safety concern on all 2015/2016 Trucks and these vehicles should be recalled to have this part inspected and replaced by Chrysler free of charge ASAP before lives are lost! I was on the highway the day before and I consider myself very lucky this incident didn't happen at that moment where I would have had no time to react on the faster moving highway. This loss of steering control could have easily resulted in a crash or a fatality. PLEASE address the steering fault before it's too late. I look forward to hearing from a representative from Chrysler to discuss a future recall on these affected trucks. A Very concerned Dodge Truck owner
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504795January 31, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
After reviewing all the correct settings to engage alert and braking on the Ram Limited the vehicle under no circumstances will provide an alert or engage braking. In 4 months and 4,000 miles of driving several errant drivers have come within a foot of the truck and several pedestrians have stepped in front of our path. It will not alert to any issues. I opened a case with Stelantis and they have the nerve to say you can call after a wreck and tell us later if it failed. They have no testing allowed and no software to calibrate. Many people on Ram forums even in my home town of San Diego are making this same claim. We have the feature on our older Mercedes and it works very nicely and is something we paid a great deal extra for. Stelantis is hiding behind a known issue and both dealers that have tried to diagnose it were told to send the truck home as is. This feature saves lives it's a priority feature. Just today after leaving the dealer 60 miles from our house a car changed 4 lanes in front and I had to slam on the brakes. No intervention from the truck happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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