Ram 1500 Complaints

11,877 consumer complaints on file.

#11507602February 16, 2023
POWER TRAIN
The driver side exhaust manifold is leaking. I have had the passenger side replaced already. That issue occurred around 55,000 miles on my Ram. I am at 80,000 miles now with the driver's side having the same issue. I believe it is a bolt. I can smell exhaust and think this could cause a fire if not corrected. Along with the fire issue, I have noticed a decrease in gas mileage and believe to be experiencing lag or loss of power at times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507674February 16, 2023
UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM
THE RECALL HAS BEEN SINCE JUNE 2022(I THINK) MANUFACTURER RECALL#246, NHTSA RECALL#22V-406(HIGH PRESSURE FUELPUMP) IT WILLBE ALMOST A YEAR ? SINCE THE RECALL ALL THE DEALERS CAN OFFER OR TELL YOU IS NO PARTS AVAILABLE? WHAT IS THE USUAL TIME FRAME GIVEN THESE KNOWN DEFECTS TO BE FIXED? IS THIS A SAFETY ISSUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507698February 16, 2023
STRUCTURE:BODY, AIR BAGS, UNKNOWN OR OTHER
Back glass has crack in frame around sliding glass window. Water is leaking into the truck from crack and causing back seat, carpet, ceiling liner and airbags in the ceiling liner to get wet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507679February 16, 2023
VEHICLE SPEED CONTROL, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was turning right at a stop sign leaving my development and the truck shut off and applied the emergency brake. Thankfully it was at a stop sign in the residential area and not entering the main throughway. From reading online this is a known Ram issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507410February 15, 2023
STEERING
Drove 5 miles and made it to my home then lost steering ability. Screen on dash suddenly said “service power steering”. (Or something like that). I don’t have enough muscles to turn the steering wheel to the hard right to turn. Husband had to turn it up into my driveway. Looked online said check fuses. Just pulled then replaced same fuses then had steering again. Scared to drive truck again. Old power steering recall fixed. (…or says it was.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507433February 15, 2023
VISIBILITY/WIPER, ELECTRICAL SYSTEM, STRUCTURE:BODY
Rear window and 3rd brake light leaking multiple times. Rear window replaced multiple times. rear window leaked this time causing an electrical short draining my battery and cause certain electronic parts of the truck not to work properly. Cracks it rear window are extremely prevalent on this vehicle and it is a known issue yet there hasn't been permanent adequate fix by the manufacturer and isn't covered once warranty runs out. the problem is a composite frame to the window that is going to crack no matter what due to temperature changes and flex in the body of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507231February 14, 2023
VISIBILITY:WINDSHIELD
The contact owns a 2020 Ram 1500. The contact stated that upon entering the vehicle, he noticed that the interior of the vehicle was wet. The contact then stated that he noticed that the rear windshield was cracked, and water was leaking through the crack. The vehicle was taken to J Auto Ranch where it was diagnosed that the windshield plastic seal had cracked from the inside and the windshield needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were notified of the failure and the contact was informed that the VIN was not included in a recall. The contact was advised to call the NHTSA Hotline. The failure mileage was 63,619.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507331February 14, 2023
UNKNOWN OR OTHER
I purchased a 2021 Ram TRX in Nov of 2021. The tailgate had opened on its own several times over 9 months until Nov 2022. I complained to dealer during oil changes and they said it was my fault and blamed me for not shutting it hard enough or hitting release button in my pocket. I had 8 instances of the tailgate coming open. One I had my cargo load calm out onto highway. Two I had my golf clubs fall out onto highway. Three I had my tailgate hit my boat trailer jack. I went to an independent shop to determine if they could help some dealer never even recorded my complaints or requests. On inspection we found the strikers severely out of alignment and adjusted them to fix issue. We recorded videos and photos of the alignment prior to adjustment and after. In Dec 2022, Ram issued a recall for this exact issue. They then inspected my vehicle and noted the adjustments we made and the facts it was out of alignment prior. Marks could be easily seen where it was factory installed and where we adjusted to remediate. Stellantis and Ram are now denying all liability for my losses and damages prior to the recall since I repaired outside of Ram despite their refusal to repair after several losses incurred.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11507272February 14, 2023
POWER TRAIN
The truck stalled at a intersection and applied the emergency brake. This seems like a common problem with the torque engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507170February 14, 2023
SERVICE BRAKES
Incident occurred two times. Driving in normal conditions at 30mph or less. The vehicle disabled the gas pedal/power, engaged the emergency brake, and turned on the emergency lights. Car had to be turned off and restarted. Vehicle resumed normal operations after restarting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506903February 13, 2023
STEERING
My EPS is cutting out intermittently Driving some time power steering is there and some times not looked it up on line and other vehicle from same year and manufacturer have the same problem and they have been recalled but for some reason not others
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506926February 13, 2023
UNKNOWN OR OTHER
There frame around the rear sliding window is cracked in two places. Water appears to be getting into the vehicle through the cracks. I've brought this to the local dealer's attntion and they stated that even though it was a common issue, there is no recall yet for this. The headliner in the vehicle also shows water stains near the area where the cracks are.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506927February 13, 2023
ELECTRICAL SYSTEM
When I went to go home at the end of the day on Friday, 2/3 around 6 pm the car would not start. I had to call someone to come & give me a jump start. I drove by the auto repair shop in the way home to have them check the battery, they couldn't tell me what was wrong only that the battery was low. On the way home I was turning left when everything started blinking and warning lights came on then everything died completely in the middle of the intersection. No lights, no power to anything. I had to wait 2 hours sitting in the middle of the intersection on a very dark night and almost got hit multiple times. The mechanics at the dealership working on the weekend couldn't figure out what was wrong so I had to wait until Monday, had to pay for a rental for the weekend. On Monday the mechanic was able to find a bulletin for the battery/generator system about a software update that needed to be done. Apparently since there wasn't a recall or complaint about the issue, it was not sent out as a required maintenance issue. This is absolutely crazy to me because it could have been a lot worse if I had been in a different situation when it stopped working. I have filled a complaint with Ram hoping it will go out to other truck owners so they don't find themselves in the same situation. The truck worked fine for a couple of days but when I went to leave the house yesterday, 2/12, Sunday, it clicked but wouldn't turn over.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506981February 13, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2016 Ram 1500. The contact stated that while driving at various speeds, the vehicle was stalling and losing motive power with several unknown warning lights illuminated. The contact stated that after multiple attempts, the vehicle restarted; however, the failure persisted. The vehicle was taken to a local dealer, where the contact was made aware that the VIN was included in NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The vehicle remained at the dealer awaiting the part for the repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact sought legal advice and was advised to file a complaint with the NHTSA Hotline. The approximate failure mileage was 73,000. The VIN was unavailable. The consumer stated the dealer replaced the high pressure fuel pump with an aftermarket part and took the truck for a test drive and at highway speed the part failed and the engine shut down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506995February 13, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506996February 13, 2023
FUEL/PROPULSION SYSTEM
Looking to find out how long the manufacturer has to recall my vehicle? Trying to find out when parts will be available. Just to recall a vehicle does not get the known problem resolved. Do I just keep driving it in the hope nothing bad happens?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506999February 13, 2023
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
The contact owns a 2019 Ram 1500. The contact stated that the tailgate inadvertently opened without warning. The contact also stated that on a separate occasion, the tailgate failed to open as designed. The vehicle was taken to the dealer where it was diagnosed that the tailgate switch in the handle failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline for assistance. The failure mileage was approximately 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507017February 13, 2023
ENGINE, UNKNOWN OR OTHER
I was filling antifreeze up every couple days then about 2 weeks later I was driving it just shut down, now won't start brought it to a garage said the engine locked up I see there's a recall, but it says not on this one, and it won't start the truck only has 64,000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507098February 13, 2023
STEERING
I was driving on a busy congested road. I was traveling 55 mph. As I was driving, a warning light came on to service the power steering (this had not happened previously and I had no warning). I realized then that my steering wheel had seized and became immobile. Using tremendous force I was able to get the truck through traffic and to the side of the road. I was unable to control the truck normally. I had to navigate across two other lanes of traffic to get the truck to a safe position. It required a great deal of strength on the steering wheel to move the truck at all. Fortunately the road I was on was straight. If there had been any curve I would have definitely been in an accident and could have seriously injured myself or others. This car has been looked at by an independent mechanic and the problem verified. He has advised that there is no manufacturer part or aftermarket part available for this issue. Additionally the manufacturer has advised there is no fix. This car is currently not driveable and in my driveway available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506896February 13, 2023
ENGINE
Getting coolant/antifreeze smell coming from the engine compartment inside the truck. Happens when heater is turned on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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