Ram 1500 Complaints

11,877 consumer complaints on file.

#11503343January 24, 2023
STEERING
The contact’s daughter owns a 2019 Ram 1500. The contact stated that on multiple occasions while his daughter was driving at various speeds, the steering wheel Intermittently failed after 30-40 seconds and became difficult to maneuver. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the low voltage battery needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was not re-repaired. The manufacturer was notified of the failure and the contact was awaiting a call back. The failure mileage was 19,318.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503433January 24, 2023
FUEL/PROPULSION SYSTEM, POWER TRAIN
The recall W58. The tone ring failed and my truck shut off on highway. Dealer said I have to pay for the repair. They state that they only do the software upgrade and no mechanical repairs. How is it possible that they won’t pay for a damage they know will happen? What is the purpose of a recall if it doesn’t fix the problem?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503512January 24, 2023
STEERING
January 22, 2023, When I cranked my 2013 Ram 1500 truck the Power Steering warning light came on and my steering wheel was locked. It would not turn left or right. I am so glad I was not on the road when this malfunction occurred. I checked all fuses associated with the power steering and all were good. After speaking with a mechanic the parts I need is not available until mid-February and cost expected above $2,000. This is not good. If the steering locked while I was driving no telling how many people could have been hurt or killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503517January 24, 2023
FUEL/PROPULSION SYSTEM
As my understanding is the the fuel pump compones are damaged. Vehicle does now run for too long it turns off. When I was driving it the vehicle turned off. I contacted my insurance to get it towed. It's been at the Dodge dealership since the day it cut off in the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503098January 23, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503108January 23, 2023
ENGINE
I have had to have the exhaust manifold replaced on both the driver side and passenger side of the dealer. From talking to the dealer this is a common occurrence from the factory where the manifold warps and cracks breaking bolts off in the block and causing exhaust leaks and noise. Both of these occured with less than 72000 miles on the truck and within a month of each other. The safety concern is the resulting exhaust leak that could occur in the cabin of the vehicle and could harm those inside.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503112January 23, 2023
SUSPENSION
The contact owns a 2014 Ram 1500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated and he heard an abnormal sound underneath the vehicle. The contact stated that the front axle fractured, and the front passenger’s side wheel detached. As a result of the failure, the vehicle started to slide. The contact engaged the parking brake to stop the vehicle. The vehicle was towed to the tow lot where it remained. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503200January 23, 2023
FUEL/PROPULSION SYSTEM
I had the AEM for mission controls performed. Since then, I have experienced a reduction of 5 miles per gallon in fuel efficiency. Additionally, and more importantly, there is a lag in acceleration from a stopped position that is a safety issue. This has caused a number of near accidents due the the lack of acceleration at a stop sign or intersection. I have contacted my RAM dealer on a number of occasions, but I am always informed that there is no repair issued for this by RAM. I was assured by RAM that the AEM would not cause a degradation of performance but it clearly has as there are thousands of other owners who have reported this as well. I have tried to get this resolved throught Chrysler cares, but they continue to tell me that what I am experiencing is not a result of the AEM. However, there are thousands of the same complaints online from other RAM 1500 owners. Please let advise me what recourse I may have or if your agency has addressed this issue previously as it is a severe safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503297January 23, 2023
STEERING
Since 9,000 my steering gets stuck my truck now has 60k miles and the steering feels loose and still gets stuck in certain conditions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503177January 23, 2023
ENGINE, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Sometimes when i go to come to a stop, my truck stalls, engages the parking brake and shift itself into park. this happens before the truck comes to a complete stop and has happened at least half a dozen times. The check engine light has stayed on after a re-start of the vehicle and when this happens the charging light comes on also. Safety was put at risk because this could very easily cause a collision at an intersection, thanfully it hasnt yet. The truck goes into the dealer on jan. 31st to look at the issue. No warning lamps or warnings are ever present prior to the system failure. The check engine light stayed on the last time this happened which was last night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503040January 22, 2023
ELECTRICAL SYSTEM
The wiring harness on the vehicle is fastened to the frame poorly. I had to reattach it with plastic wire/zip ties in 3 different locations. I brought the truck home from being serviced at a RAM dealership and it had a very strong smell of burning plastic when I brought it home. This was not the smell of residual oil but a very definite smell of burning plastic. I brought it to the a different RAM dealership the next day to have the oil change corrected in Buffalo, MN and they didn’t visually see anything from underneath the truck. Since this incident I noticed an oil leak on the front of the engine, another failed plastic wire tie in the engine bay and two others that look as if they will pull from their fastened location.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502994January 22, 2023
POWER TRAIN, VEHICLE SPEED CONTROL
Transmission jumped out of gear while on major higway. Vehicle is at the dealership. Three times the vehicle jumped out of gear while driving on a major highway, had to make my way to the shoulder of the road without causing an accident. Dealership has had the vehicle since Dec 12, 2022 No warning lights or messages. Issue accured between Nov 1, 2022 to Dec 12, 2022
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502900January 21, 2023
VISIBILITY/WIPER
The visor on the driver’s side has had a complete fail which causes the visor to fall down and block the driver’s vision. This is a significant safety hazard as it blocks the driver’s view and it takes two hands to push the visor back up so that it is not blocking the driver’s view. The same thing happened to the passenger side less than a year ago and the dealer had no problem replacing it. For some reason they won't honor fixing the driver side. Even though it is widely known that this is an issue with Ram trucks. The dealer has inspected the vehicle and determined the part is broken but extended warranty told the dealer that I needed to pay for it myself. I don't have an extra $300 to spend on a visor that was made inadequately in the first place. Internet reports suggests this is a widespread problem with the Dodge Ram. Having a malfunctioning component that causes the visor to block the driver’s view poses a significant risk that a driver could be in an accident because he or she cannot see the road ahead and cannot clear the field of view without taking both hands off the steering wheel. This is an ongoing risk for Dodge vehicles so long as Dodge does not produce adequate parts to repair the malfunctioning piece
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502786January 20, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2014 Ram 1500. The contact stated while reversing out a driveway, while accelerating the vehicle lost motive power with the check engine warning light illuminated. The contact turned off the vehicle and while restarting the vehicle, the vehicle was running rough. The vehicle was towed to the dealer, but the vehicle was not diagnosed. The vehicle was taken to an independent mechanic and was informed that the vehicle had experienced similar failure as NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling) and referred the contact to the manufacturer. The manufacturer was contacted and stated that the VIN was not included in NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling). The failure mileage was 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502789January 20, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502791January 20, 2023
ENGINE, ELECTRICAL SYSTEM
I was driving my car west on Sunnyside Ave just before Se 132nd ave at approximately 40 MPH. My truck then abruptly turned off and I lost all power. I coasted safely into the left turn lane and kept the brake on. The truck was completely unresponsive to restarting and there was no function of the start button. There was power in the battery but the engine and dash computer were non functioning. The truck needed to be towed to the dealership where it is located currently at Ron Tonkin Dodge/ram/keep service center at 16800 SE McLoughlin Blvd, Milwaukie, OR 97267. Currently no diagnosis as of 1136 on Friday January 20th.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502878January 20, 2023
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. The contact stated that they experienced a failure but was luckily travelling at a low speed in a residential area. There was metal found in the fuel filter and the entire fuel system needs to be replaced but the parts are not available. The contact has deemed the vehicle not usable and the manufacturer has been unable to help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502831January 20, 2023
ENGINE, ELECTRICAL SYSTEM
2021 Dodge Ram Hemi Etorque shuts down while driving. This has happened approximately a dozen times in the last year. On most occasions this has happened within the first 5 minutes of driving. On all but one occasion we were yielding and then pulling into an intersection and the truck shut off in the middle of the intersection. This caused vehicles that were driving at full speed to swerve from hitting us. The vehicle shut off, goes into park, and the emergency brake engages. A message appears on the dashboard indicating autopark engaged, In order to get moving again, we have to start the card, disengage the emergency brake, and put the car in drive. This is a DANGEROUS situation that will result in serious injury or worse. The very last incident the truck has been running a while. We stopped at a location and placed the truck in park. We never shut the motor off. A few minutes later, we put the car in drive and accelerated. Within the first 20 feet the vehicle shut off and came to a stop. Again, the vehicle automatically went into park and the E brake engaged.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502602January 19, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at various speeds, the vehicle lost motive power. The failure occurred while the vehicle was idling. The contact was able to restart the vehicle. The manufacturer was made aware of the failure. The approximate failure mileage was 150,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502618January 19, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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