Ram 1500 Complaints

11,877 consumer complaints on file.

#11506858February 12, 2023
ELECTRICAL SYSTEM
Tipm causing horn to work not work goes off by itself. Locks don’t work windshield wipers stop working or don’t work at all. Airbags not working. Caused battery to overcharge and begin to smoke. Replaced battery
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506736February 11, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM
Rear window seal is leaking which cracked the window frame allowing water to enter behind rear seat leaking onto the wireless control Module making it in operable. The vehicle would not start. This will become a safety issue when driving down the highway/local areas and you loose the module it shuts down the car no power at all. Power steering goes down breaks become more difficult to push. Chrysler knows about the leak but will not do anything. The suggested repair is to replace the rear window at $1600.00 and the Wireless Control Module. My vehicle had 26k miles on it and warranty ran out. I do have an extended Warranty but because the rear window was leaking the wireless control Module is not covered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506543February 10, 2023
ELECTRICAL SYSTEM, POWER TRAIN
The vehicle lost power, and all of the service lights on the dashboard started lighting up, wipers turned on and off by themselves, headlights turned on and off. Most of the messages stated that service was required on AWD, shifter, parking assist, power steering, brakes...etc. The truck wasn't picking up speed and started shaking. At some point, I felt like the brakes were NOT responding. I was 2 minutes away from home, so I drove home and parked it. I found a few other 5th generation Ram owners online with the same issue. However, I just hit 40k miles on the car, and the basic warranty only covers until 30k miles. If this is a common problem, why isn't there a recall to fix the problem before someone crashes their truck, hurt themselves, or hurt someone else. This only adds to the water leaking from the back window problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506592February 10, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM
The car is not breaking or driving and dangerous at times. Was taken to deer and the abs computer module was the issue. It’s been 4 months every abs module they’ve gotten from the company is programmed wrong. I went through 3. No parts are available nationwide. Hundreds if not thousands of dodge ram truck owners have the same parts issue the abs module stops working and cannot find another. Dodge has done nothing to address the situation the dealers are being forced to go on eBay and junkyards to get these modules - if dodge knows the part is breaking down in 70-80% of its cars after only 30-120k in miles have been put in they should have a recall and capability to manufacture said part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506606February 10, 2023
STRUCTURE:BODY:TAILGATE, LATCHES/LOCKS/LINKAGES
The contact owns a 2016 Ram 1500. The contact stated that while driving at various speeds, the rear tailgate opened unintendedly. The failure also occurred while the vehicle was stationary. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The contact was informed that the VIN was not included in NHTSA Campaign Number: 19V347000 (Latches/Locks/Linkages). The failure mileage was 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506692February 10, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted but was unable to confirm when parts would become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506647February 10, 2023
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Once again for the about 100th time our 2021 Ram 1500 EcoDiesel cuts off and when I means cuts off everything is off. No warning of any sort. Was going about 50mph and just completely shutdown on 880 Southbound in SF Bay Area. Truck has 52k miles is maintained and no codes no nothing. I had my children in the vehicle at the time of incident. We slowly pulled the shoulder with the help of rig driver slowing down to make sure no one hit us. It’s ridiculous that the current recalls aren’t as important and hazardous as trucks shutting off yet here we are cause it’s never duplicated while at the dealer. Is the FCA going to wait till someone or folks lives are taken cause of this very HAZARDOUS/SAFETY ISSUE?!
Crash:
No
Fire:
No
Injuries:
4
Deaths:
0
#11506484February 9, 2023
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2021 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and the RPM failed to operate as needed. The contact related the failure to NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 47,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506153February 8, 2023
ELECTRICAL SYSTEM, VISIBILITY/WIPER
2020 RAM 1500 with etorque. Truck 12v battery goes dead every 2-3 days. This was caused by a leak in the rear window allowing water to gather behind the rear seat resulting multiple issues including loss of control of navigation system, heater and radio. Dealer states water caused electrical shorts in canbus resulting in multiple system failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506179February 8, 2023
LATCHES/LOCKS/LINKAGES
The contact owns a 2015 Ram 1500. The contact stated while driving 35 MPH, the trunk latch unlatched independently. The contact stated no warning light was illuminated. The contact parked at a nearby parking lot and closed the trunk door. The contact stated that she had experienced the failure twice. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506220February 8, 2023
ENGINE
Exhaust manifold bolts broken causing exhaust leak and engine tick.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506207February 8, 2023
FUEL/PROPULSION SYSTEM
My 2021 Ram 1500 eco diesel had roughly 20,500 miles on it. On January 17th I was driving in my neighborhood and the car completely stalled and all electrical systems shut down. I was able to drift to the side of the road, called roadside service and had it towed to the dealership. After inspecting the vehicle it was confirmed the problem stemmed from the unresolved recall issue. They repaired my vehicle at no cost but the recall parts are still not available and there is no timeline as to when they will be available. Therefore the parts they put back in my car can fail again. I received my vehicle back on January 25th. I feel this vehicle is completely unsafe. I expressed my concerns to Chrysler and they reviewed the situation for a possible buyback program but then denied it. After experiencing the complete shutdown of my vehicle and barely being able to get the vehicle to the side of a road in my neighborhood I cannot imagine if this happened while on a highway traveling at a higher speed with myself and my family in the vehicle. It scares me to think what could happen. When I expressed this concern at the dealership they understood but said "well it took 20,000 miles for it to happen so hopefully we get the recall taken care of before the next 20,000 miles". I thought that was a despicable response. Completely inconsiderate to my situation. I am scared to put my kids in our main family vehicle because of this. The recall was announced in October 2022 and as of now there is no timeline to when it will be fixed. I even told them if they did a buyback I would probably be perfectly happy with the same vehicle just with the engine that has not recall. They didn't budge. Please help!!! [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506181February 8, 2023
FUEL/PROPULSION SYSTEM
When filling the vehicle gas pours out of the fuel fill tube and onto the pavement. It is almost to the point where I am unable to fill the vehicle with fuel. In order to put gas in you have to basically goes as slow as possible taking up to 20 plus minutes to fill. Dangerous to have gas spilled on the gas station cement that could catch fire and cause explosions'. Dealership informed me of several complaints with this issue. The vehicle has not been inspected by anyone as this vehicle is now out of warranty by 8k miles and could cost up to $1200.00 to fix. There are no warning signals for this issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506094February 7, 2023
ELECTRICAL SYSTEM
The touchscreen for the UConnect and all on board systems (ac/heat, audio controls, back up camera, clock, phone and device interface, etc.) is delaminating. This began at about 53,000 miles and has worsened (currently at about 56,000) to the point that it creates phantom button pushes. This presents a safety hazard as it can change radio and volume settings, cause repetitive, unpredictable menus to populate(clock settings), make unintended phone calls, and change other settings that present a distraction to the driver. Once the problem begins, it cannot be stopped without powering the vehicle off and the monitor cannot be powered off as the phantom commands rewake the screen. This is a well known, well documented problem that is due to a design and manufacture defect that is expensive to replace. Please issue a recall!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506096February 7, 2023
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
The active grill shutters and related wiring components are defective. The check engine light came on around 52000 and issued a code for U11E9- “replace active grill shutter.” I replaced it with a brand new part and the CEL remains on. Further investigation into similar instances in online forums suggest problems with the design of the wiring harness and pigtail that connects to the PCM. Many other consumers have reported this problem and were unable to resolve using the associated code, requiring further, expensive electrical repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506111February 7, 2023
STEERING
The electric power steering racks on these trucks fail, and can cause an increased risk of losing control causing an accident. Mine is starting to fail, and Dodge is saying that they haven't issued a recall. I believe that they should.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506126February 7, 2023
AIR BAGS, STRUCTURE:BODY, ELECTRICAL SYSTEM
Ram 1500 interiors are damaged and destroyed when water intrudes into the cabs, a problem Fiat Chrysler allegedly knows about. The water leaks allegedly cause electronics to short-circuit which damages the rear airbags and propellant. And the water leaks cause mold and mildew which sickens occupants and makes the Ram 1500 trucks health hazards. In addition to the rear airbags, the Ram 1500 water leaks can allegedly cause problems with the "push-to-start ignition system, locks, windows, headlights, taillights, interior lights, windshield wipers, climate control, infotainment system and navigation, and back up camera." Ram 1500 drivers should allegedly expect failures of the headlights and tail lights, issues with starting the trucks, turn signal and brake light failures, faulty backup cameras and infotainment system problems. The Ram 1500 water leak lawsuit further claims drivers can lose the windshield wipers and the ability to lock or unlock the trucks. Fiat Chrysler has allegedly known about the Ram 1500 water leak problem since 2016 but actively concealed the alleged defects. TSBs - TSB S2023000024, TSB 23-016-21 titled, “Water Leaks At Sliding Backlite.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506128February 7, 2023
UNKNOWN OR OTHER
The Ram app does not delete your car if you sell it. Which allows the previous owner to control the car by the app even though they do not own it anymore. The functions they can controled are starting the car, unlocking/locking the car and track it’s location. The ability of this functionality could create dangerous situations. What if a previous owner mistakenly starts the new owners car and it is in a garage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505881February 6, 2023
UNKNOWN OR OTHER, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
RE: Colorado State Patrol Case #[XXX] Fremont County Case #[XXX] Agency ORI #[XXX] VIN #[XXX] NHTSA SAFETY RECALL #18V332000 (May 23, 2018) Also referred to as #U61 Dodge Ram Campaign #U53 (October 1, 2018) Dear NHTSA Officer: On June 12, 2021, at approximately 4PM, my sister [XXX]was KILLED while riding her motorcycle along with her pleasure motorcycle group. While preparing to make a legal left turn from CO State Highway 69 on to Route 1A (38.30908° N 105.62018° W) my sister [XXX] was struck from behind, by a 2016 Dodge Ram Truck traveling 61-64 MPH with activated Cruise Control. In Fremont County Court hearing Jan. 30, 2021, the driver [XXX] referred to the judge, that he was unable to deactivate his 2016 Dodge Ram 1500 cruise control, thereby causing the DEATH. In open court [XXX] referred to cruise control RECALL NHTSA Campaign #18V332000 and FAILED Dodge Ram Campaign #U53 that discounted proper repairs ORDERED in the original NHTSA SAFETY RECALL #18V332000. IT APPEARS, that the disregard for proper repairs to be carried out on the cruise control system amount to MURDER of my sister [XXX] at the hands of Chrysler, Ram Trucks, and FCA US LLC. INVESTIGATION NEEDS TO BE OPENED on HOW or WHY GEICO Insurance ([XXX]'s Auto Ins. policy #[XXX]) declared his 2016 Dodge Ram 1500 SLT Quad Cab 4X4 with approximately value of (at time of crash - June 12, 2021) $33,000, a total loss. THE EXACT DAY, a Saturday after the 4PM crash. Per Car Fax and notes from the court regarding release of the 2016 Dodge Ram 1500 Truck. The truck was CRUSHED - EXACTLY 6 months +1 day after the crash. IMPORTANT TO NOTE, that Both Trooper [XXX] (C.S.P. Investigator with 26 years of service) was FIRED for "DISHONESTY" and his supervisor was also fired likely for same cause. Likely due, or at least, in part to my opening CBI investigation into this matter. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#11505887February 6, 2023
ELECTRICAL SYSTEM
2018 Ram 1500 8.5 inch U-Connect center screen that shows the back-up camera video is delaminating. This causes the back-up camera to become non-functional when the delamination progresses to the point of rendering the screen unusable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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