Ram 1500 Complaints

11,877 consumer complaints on file.

#11508562February 22, 2023
UNKNOWN OR OTHER
Deteriorating dash, bubbling and peeling apart. Manufacturing defect with adhesive materials not holding leather to surface.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508625February 22, 2023
STEERING
Electric power steering stopped working while parked at a stop light. No previous indication that it was going to go out. No dash indicators. Had to drive home with no power steering with my family in the vehicle. No accident caused. Took the vehicle to a dealer where they informed we needed a new pack and pinion. Ordered one through the dealership and waited 4 months for one before having to move out of state. Got to new state and contacted a dealer who also said they are still on back order and do not know when they will be available. This is a primary vehicle of ours and to not get be able to get ahold of a part because everyone else seems to be having the same problem is very frustrating and inconvenient and a cause of concern. We cannot drive our vehicle without it being unsafe. We have now been out of a vehicle for over a year. 10 months of that year, not being able to get ahold of a new part because they are out of stock. If the part isn’t even available for easy repair and people have to wait months in order to receive one because they are in such high demand, that’s a obvious fault of the manufacturer on the part and needs to be covered as a recall. I cannot sell my vehicle for a reasonable price because of the issue, I cannot trade in my vehicle for a reasonable price because of the issue and I cannot fix the issue because the part is not available. All at which is not my fault. Our vehicle had approximately 90k miles on it when it went out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508277February 21, 2023
STEERING
My power steering has become intermittent and sluggish then works great for some periods of time. I would like my vehicle added to the Safety Recall VB8 / NHTSA 19V-812 Electric Power Steering Gear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508303February 21, 2023
STEERING
The contact owns a 2017 Ram 1500. The contact stated while driving at an undisclosed speed and making a turn, the steering wheel became stiff. There was no warning light illuminated. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508383February 21, 2023
POWER TRAIN
I was at a stop sign and when I attempted to cross the intersection my truck started to go but seemed like it lost all power and a warning message popped up on the dash stating to "place truck in park than in gear" after that everything went back to normal, I also had the same thing happened in January. I brought my truck to the dealer and they found and installed a software update that was related to my concerns.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508402February 21, 2023
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
The contact owns a 2017 Ram 1500. The contact stated while driving approximately 10 MPH down the driveway, the tailgate door released independently, causing damage to the trailer that was being hauled. The contact stated that the door latch released independently several times while driving. There was no warning prior to the failure. The vehicle was taken to a dealer but was not diagnosed or repaired. The manufacturer was notified of the failure and notified the contact that the repair would be an out-of-pocket expense. The failure mileage was approximately 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508150February 20, 2023
STEERING
Electronic Power Steering has intermittent failures without warning while driving. The truck is unsafe to drive. An independent service center has confirm confirmed the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508186February 20, 2023
TIRES:BEAD
Tire size is 275/60R20 115T AT+. Regarding the set of tires purchased from Sam’s Club via Pirelli, all 4 tires are dry rotted along the bead of each individual tire. The tires do not maintain pressure and the pressure drops significantly lower than the recommended PSI regarding environmental changes and ambient temperature in different regions. The manufacturer workmanship of the tire causes deflation in the tires which leads to different tread wear on the tires. I’ve contacted the manufacturer regarding the issue and they have not provided guidance to the merchant as a vendor to replace tires at no cost to the consumer submitting this report. I’m reporting this issue because Pirelli is not upholding their warranty in it’s entirety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508040February 19, 2023
ENGINE, POWER TRAIN
This occurred twice under normal operating conditions. Started to proceed when light turned green RPMs went to 6000 and the gas pedal became mush no power, had to put truck back in neutral and then drive. That fixed the problem. This also occurred why driving on highway at 70MPH,applied gas and the RPMS went to 6000 pedal became mush basically lost power then put in neutral then drive again and the problem was fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508074February 19, 2023
STEERING, ENGINE, ELECTRICAL SYSTEM
On Jan 2nd 2023 I just left the grocery store with my youngest daughter and heading home. While on the freeway my 2019 Ram 1500 Laramie stopped accelerating even with my foot on the gas and my head lights shut off and dash lights were flickering and I lost complete power while making it to the next exit barely able to turn the wheel since no power steering was available and we made it about half way up the ramp and stalled completely. Yes I said up the off ramp and check the date it was SNOWING! WITH MY CHILD IN THE TRUCK. No power, no hazard lights NOTHING to keep us from getting hit. I was able to get it jumped went bought a AGM battery and by the time I drove back home which is about 2 miles the new BATTERY WAS DEAD. Bring it to the dealership after checking (voltages and that the battery can be and hold charge my OBD read only power drain with the battery and Engine dash lights illuminated. Can charge the battery and I would get about 45-60 min of driving because the battery wasn't being charged). I tell them it's the exact description of campaign (V87) 1. System unable to charge battery. 2. Losing power to everything. (Which could have killed us). 3. Only the battery and Engine lights are illuminated. This point to the MGU not working properly. However dealer ship told me it's not even close to that so I excuse them and asked them to repeat that and they said it was the 48v battery that went bad while quoting me $3,700.00 for the repair indicating it was out of warranty. With the age of these batteries die this soon on the E-torque systems that means EVERYONE WILL BE SPENDING AN AVERAGE OF $6,000-$9,000 EXTRA ON THE 48V BATTERY You need to do whats right and have this recalled immediately before someone has to die or worse a child dies.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508111February 19, 2023
ENGINE, SUSPENSION
2019 ram 1500 bighorn 5.7 slowed down truck started shaking really bad , throttle actuator mass airflow, stability control come on. Tried to start it quit and tried again engine started to turn over and stopped no lights nothing local shop said cylinder #8 gone engine locked needs engine 76,844 miles not under warranty had 2 other rams up to almost 150k no problems
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507981February 18, 2023
ELECTRICAL SYSTEM
The driver side window continues to not work properly in cold weather until it completely fell down into the door frame area. It was 7° outside when this finally happened. Driving with the window down at the drivers side is dangerous and can lead to us wrecking. And we have small children (a 1 year and 8 year old). Fortunately our children were not in the truck, but now the window will not work properly and we have to fear it will fall again while our children are in the truck. Our baby’s car seat is behind the driver seat and would definitely have freezing air blasting on her. We live in Wyoming with extreme winter weather. We should be able to feel safe while driving and be able to depend on our vehicle. I have read numerous reports about this same issue happening, but apparently Dodge/Ram has done nothing to help it’s customers with this factory default.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508010February 18, 2023
UNKNOWN OR OTHER
Less than 500 Miles engine code EOBD injection system failure. Engine stalled. 5149 miles EOBD injection system failure - Leaving stop sign, mid intersection, engine shut off truck stopped, parking brake applied automatically. Restarted, removed brake drove out of intersection. Malfunction light on dash. 5150 battery light intermittent with the above code on. 7538 miles slowed not completely stopped for stop sign. Engine stop /Start stopped. Hit gas no engine possible e-torque only, whine noise. Truck moved but slow. Let off gas,truck stopped rolling, it applied auto brake. Restarted. Long cranking then started. Moved off rail road tracks. Then had no charging. Battery light and just battery voltage. Got home shut off. Checked belts. Restarted ok charging. Note. When truck restarted from first issue I didn't cycle off. Just hit start. 10997 miles stalled at a stop. Set brake and park. Restarted without shutting off. Running without charging battery. Dealer unable to reproduce issue. Also says no codes show that caused issue. Truck currently at dealer. Dealer told to contact corporate. I opened case with them #[XXX]. Truck is in for the 3rd time without being resolved. No warning when this is going to happen. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507934February 18, 2023
ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
The truck’s push button start system was turned on to start the car, the keys were removed from inside the vehicle cabin but the truck was still able to be driven without the keys being inside. I started the truck to warm it up, then went inside my home, when I had to leave I changed my coat and forgot the truck keys in my other coat. I got in the truck and was able to drive as if I had the keys on me. When I reached my destination 5 miles away, I turned the truck engine off, and then realized I did not have the keys with me. The truck should NOT be able to be driven if the keys are not sensed inside the truck cabin. This is a safety risk, trucks can be stolen easily in this way.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507878February 17, 2023
UNKNOWN OR OTHER
I have a 2020 Ram Rebel. The back window has three leaks with the one in the center being the worst. It is ruining my back seat from the water coming in whenever it rains. It appears all three leaks are coming from the top of the window.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507890February 17, 2023
FUEL SYSTEM, DIESEL, ENGINE
The contact's husband owns a 2019 Ram 1500. The contact received notification of the NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that parts were not yet available. The manufacturer was not notified of the issue. The contact stated that the check engine warning light was illuminated. The failure mileage was unknown. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507797February 17, 2023
ELECTRICAL SYSTEM, STRUCTURE:BODY
After intense rainstorms, we tried to start our Ram 1500. All key fobs won’t work but there was battery life in all of them. We could not get into our truck or start it with the key fobs. Only way inside the truck was with the emergency physical key inside key fob, but then the truck alarm kept going off with no way to turn it off. Our safety was put at risk since we couldn’t operate our truck. After talking to service department through our dealership, they suggested towing the truck to them for diagnostic testing since we couldn’t even start or place car into neutral. After diagnostic testing, the dealership confirmed our RF module located behind the rear seats was damaged by water damage and showed water was still in the module. The dealership confirmed this was their 6th case like this. Problem is they suspect the rear glass leaks to cause damage to the RF module. However, the antenna and brake light could also be the water leak issue. The dealership will confirm where water is leaking from and attempt to fix. No warning lights or messages were displayed before this problem occurred
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507536February 16, 2023
STEERING
My power steering stopped working making the truck very difficult to steer. Luckily it happened upon cranking the engine after filling up at a gasoline station. There was no warning of any kind before the failure happened. Mileage on my 2013 Ram is 62,000 miles. If I would have been driving at a highway speed traveling into a curve it would have been very difficult to maintain control. My dealership has had my truck over 2 weeks waiting on a whole new power steering unit to come for them to install. No guarantee the part will be in by next week either. Cost will be approximately $2500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507554February 16, 2023
VISIBILITY/WIPER
Rear window has a defective frame that cracks. These cracks allow water into the cabin of the truck where electrical components are located.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507595February 16, 2023
STEERING
The contact owns a 2019 Ram 1500. The contact stated while driving 65 MPH, the steering wheel became difficult to turn. The contact stated that the power steering failure warning light was illuminated. The contact took the vehicle to the local dealer, but the mechanic was unable to duplicate the failure. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V812000 (Steering) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was 24,129.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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