Ram 1500 Complaints

11,877 consumer complaints on file.

#11510130March 4, 2023
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, ENGINE
We lease a 2021 Ram. For the past year our truck will randomly stall when making a turn and pushing the gas. It shuts off, puts the vehicle in park, and engages the emergency brake when pulling out into traffic. We have brought it in to the dealership we got it from, letting them know that this is a huge safety concern especially if pulling out into busy traffic which is something we have to do on a daily basis. They said since they cannot replicate the issue there is nothing to fix. Our truck continues to stall and we use it not only for transport of our family but for hauling horse trailers - making it even more dangerous. We need a resolution as this puts us at risk and is very stressful, changing how we drive because we are afraid to pull out in certain situations.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510086March 3, 2023
STEERING
I lost power steering while driving twice. Now, the power steering no longer works. When cranking the truck, you get service power steering message. Ram issued a recall for defective eps rack and pinion units. The serial number on my unit is TIC0583B5480, it is not one of the serial numbers included in the recall, but it has failed at 75,100 miles. I have not taken to the dealer because I am not going to pay them to tell me it's not in the recall and to tell me it has to be replaced at my expense.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509966March 3, 2023
STEERING
The power steering has suddenly started feeling very sluggish and harder to turn. Seems more apparent at slower speeds. I see it is electric power steering assist.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509791March 2, 2023
FUEL/PROPULSION SYSTEM
The last 3 times I tried to fill my fuel tank the fuel would trickle in to the tank and the pump would shut off. The last time when the tank was finally full, after 10 plus minutes of fueling, the pump did not shut off and gas splashed back at me. It is not the pump because the fill ups were at different gas stations. There has been a Service Tech Bulletin but when I contact RAM they gave me the impression that I would be responsible for the cost of the repairs. This problem is well documented online, numerous complaints, and I feel it is a tremendous safety issue. I have an open case with FCA and we will see how that goes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509854March 2, 2023
STEERING
The contact owns a 2015 Ram 1500. The contact stated while driving at an undisclosed speed and making a right turn, the vehicle lost power steering functionality. The dealer was contacted, and the dealer stated that the vehicle was not included in NHTSA Campaign Number: 16V167000 (Steering). The manufacturer was contacted, and the manufacturer also stated that the vehicle was not included in the recall. The failure mileage was 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509885March 2, 2023
SUSPENSION
The contact owns a 2020 Ram 1500. The contact stated that after parking the vehicle, the air ride suspension system malfunctioned, causing the frame of the vehicle to be lowered. The contact stated that the failure sometimes occurred on one suspension, and at other times on all the four suspensions. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. After retrieving the vehicle, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 300. The contact stated that they have taken their vehicle to the dealership several times in an attempt to get it repaired but with no luck. The issue seems to be weather related since the most failures were reported when it was cold out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509493February 28, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2016 Ram 1500. The contact stated while driving approximately 75 MPH, there was an unknown fluid leak coming from the engine compartment. No warning lights were illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the fuel lines needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 120,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509563February 28, 2023
ELECTRICAL SYSTEM, POWER TRAIN
While driving vehicle comes out of drive and into neutral. The driver has to stop and cycle transmission into park and then back into drive leaving the vehicle in the middle of an intersection with heavy traffic. No warnings or messages pre or post event. Dodge dealership has ran a scan and also drove to recreate and was unsuccessful. There is many people experiencing this issue. Just google it. THIS WILL EVENTUALLY KILL SOMEONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509581February 28, 2023
ENGINE
Exhaust manifold leak
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509611February 28, 2023
ENGINE
With 2280 miles on it driving down the highway gave me warning engine hot pulled over. The engine shredded every belt on the engine. It's a v6 etrorgue. RAM refuses to pay tow bill but yet no explanation of why it happened. Stranded me 90 miles from home. $700.00 tow bill unsafe truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509588February 28, 2023
ELECTRICAL SYSTEM, ENGINE, SERVICE BRAKES
I have had two incidents where shortly after a cold start while driving the vehicle it would turn off and and the emergency brake would apply. In both instances I was approximately a mile from where the vehicle was started. I had slowed to make a right turn, upon completion of the turn driving under 20 MPH the vehicle's engine would turn off, I was able to coast to a stop and then the vehicle's emergency brake would engage. When this happens the operator is forced to come to a complete stop, shift to park (in order to restart) and disengage the emergency brake. 2021 Ram 1500 Laramie eTorque 12K miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509272February 27, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2014 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509362February 27, 2023
STRUCTURE:BODY
Several times I came back to my truck and the locking tailgate was in the down position even though I had left it up and checked it. I was several miles back a dirt road on a secure base were nobody came near it. If this happens with a load or my trailer attached it could damage the gate or cause the load to fall out. I have inspected it but found no misalignment and this just started in 11-12/2022. The vehicle has only 15k miles on it and I’m the original owner. The truck is also a model with the Rambox sides so the tailgate is different to others. I heard that 2014 and up Rams had a recall and was wondering if the 13 should have been affected? Thanks,,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509152February 26, 2023
STRUCTURE:BODY, UNKNOWN OR OTHER
Bed separated due to improper weld. Caused gap large enough that a ratchet strap was able to pass through due to air flow and melted to hot exhausts located directly below.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508963February 24, 2023
STEERING
The contact owns a 2015 Ram 1500. The contact stated while attempting to make a sharp right turn; the vehicle lost motive power and stalled without warning. Due to the steering failure, the vehicle coasted across the intersection. Upon restarting the vehicle, the power steering assist failed to operate, requiring excessive force to steer the vehicle to the shoulder of the road. Upon investigation, the contact discovered NHTSA Campaign Number: 16V167000 (Steering) and 19E077000 (Steering) which he linked to the failure. The manufacturer was notified of the failure but was informed that the vehicle was not included in the recalls. The vehicle was driven to the dealer where the vehicle was diagnosed with a steering gear failure. The vehicle was not repaired and remained in the dealer possession. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508988February 24, 2023
ENGINE, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
The contact owns a 2020 Ram 1500. The contact stated that the vehicle was taken to be serviced by an independent mechanic, and the mechanic noticed an abnormal sound coming from the fuel injectors. Additionally, the contact stated that the vehicle was consuming an excessive amount of gasoline in a short period of time. The vehicle was not diagnosed nor repaired by the independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509005February 24, 2023
STEERING
Power steering went out at 70 mph, making it extremely dangerous to get the truck across 2 lanes of traffic , to the side of the road, dash said “service power steering “ when taken to dealer, no code showed up. My wife could have been severely injured or even died! This is the 3rd time it happened. How can I get it repaired, if they can’t figure out why it went out???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508913February 24, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508681February 23, 2023
UNKNOWN OR OTHER
My family has been exhibiting symptoms of asthma for several years. Recently, while cleaning out my truck I came across a massive mold growth under the backseat of my Ram 1500 which i believe has been the cause of these health issues all along. I've included multiple photos showing the extent of the growth. It appears that water has been running down the rear truck pillars and soaking the interior carpeting/fabric under/behind the rear seat. There are numerous well documented examples of water leak issues in Ram trucks equipped with a sunroof and third brake lights which I believe to be the cause of the mold resulting in my family's asthma related issues. I have previously taken my truck into the dealer for water leak concerns (I had noticed wetness on the front window pillars after a heavy rain). It was recommended at that time that I check/blow out the sunroof drains and not to park the truck on any incline (this is ridiculous). I blew air through the drains (they were perfectly clear with no blockage). I didn't notice further wetness on the front pillars so I didn't pursue the issue again until now. The nature of these water leaks makes them very difficult to detect and poses a serious health risk as the extensive mold growth would not normally be noticeable. Ram should be required to recall trucks with these issues to fix the leaks and provide adequate water management (e.g. properly designed drip tray with water drainage outside of the cabin) in case of future leaks to prevent this safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508755February 23, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle had experienced shuddering and hesitation while driving. The failure mileage was 65,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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