Ram 1500 Complaints

11,877 consumer complaints on file.

#11521695May 12, 2023
SUSPENSION
The lower torque Precision control arm. Driver's rear suspension is Worn out, able to move by hand side to side. Causing this truck to fish tail & wiggles on interstate / highway speeds during release of gas pedal. Tires are dry rot size 285 60 20 currently on during the test drive. Brake rear rotors been turned, specs for replacement in question as thin rotors. Brake fluid old for Brake service complete?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521731May 12, 2023
POWER TRAIN, ENGINE
My vehicle is a 2020 Ram/1500 BIG HORN/LONESTAR (with 5.7L HEMI - V8) My VIN is - [XXX] The Engine system failed/malfunctioned while driving on the highway. (It is currently available for inspection upon request.) I will however be taking the vehicle in for an engine rebuild and reinstall on or around May 30th, 2023. My safety and the safety of others was put great risk when my engine sputtered and vehicle rapidly slowed down on the freeway, during rush hour traffic; nearly causing rear end collision. Check Engine warning lamp came on and started flashing at the time of the failure, this was first time it happened. My vehicle was diagnosed from a mechanic/technician at Milosch's Palace Chrysler Dodge Jeep Ram in Lake Orion, Michigan. The technician said that the engine failed due to issue with Cylinder #7 and will need to be replaced - at a cost of nearly $11,000. I did find a licensed repair facility that will do a complete engine removal, overhaul and rebuild including a 24 Month Warranty. According to the gentleman at the repair facility, this is a common issue, and they are on working rotation, repairing 12-15 HEMI Engines at any time due to this common failure. 5.7L HEMI Valve Train issues have been documented over and over; this is a known issue for many years. There have been several cases where HEMI engine owners have filed lawsuits against automobile manufacturer, alleging defects or performance issues with their engines. In some cases, these lawsuits have been successful in securing damages for the owners. I could provide you with some general examples. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521759May 12, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521776May 12, 2023
SUSPENSION
The factory installed air suspension has failed more times than I can count. It’s has been going on for years mainly during the winter months, but so far this year with the warmer weather it still fails probably at least once or twice a week. This issue puts everyone in danger that is around these trucks while the are having these issues with the suspension air bags deflating when on public roadways. The truck is available for inspection anytime and I encourage you to follow up with any of these trucks with complaints that suffer the same issue because if you do maybe you will realize that we are not all just crazy. This is a serious issue that needs addressed by the manufacturer. The message of immediate air suspension service required shows on the dash, or air system cooling. The defect has been confirmed/observed/examined by multiple members of law enforcement because the truck is terrible to drive and bounces so bad as it drives straight down the road with minimal bumps. The report was mentioned to dealerships before but the act like they have never heard of this issue 🤷🏼‍♂️. I don’t know how that’s possible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521707May 12, 2023
ENGINE, ELECTRICAL SYSTEM
While driving down the road the battery falls rapidly from 14 to 11.8 or less causing the battery light and engine light to come on, and the unit to start losing power and die. The truck has been in the shop several times with still no repairs completed. They have given me back the unit telling me there’s nothing they can do and not sure what is causing it. The ecm data has pulled several codes, but yet the dealer still won’t repair based on those codes. I have been told sorry, there’s nothing further we can do. Mean while the truck continues to die while driving down the road which has put me and my family’s life in danger when the unit just rapidly dies and there’s no time to exit a freeway causing you to shut down the unit in the middle of the road. Hoping you can get it restarted and on your way before someone hit you. This vehicle is unsafe to drive, and has been an on going problem for 10 months now. It’s been in two separate shops and still no repairs and ram care has refused to send a tech out to assist. The unit was taken into the shop for a 3rd time with engine, battery light on while dying and I was told sorry, they don’t have time to look into it. Not it’s back in for the 4th time, and still no repairs have been made. I was told the codes that it’s pulling out the ECM data cost over $15,000 in repairs and they are not going to go that way unless they know exactly which part will fix it issue to take the truck back and they’re sorry. sorry it does not save me and my family‘s life when the unit dies in the middle of a road and someone slams into you on a freeway again. This is putting my families life at risk, which eventually will cause a fatality. Ram still has done nothing. No assistance. I am not out 80k for a unit that is not safe to drive and un tradable!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521498May 11, 2023
ENGINE, FUEL SYSTEM, GASOLINE
The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521505May 11, 2023
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The contact owns a 2015 Ram 1500. The contact stated when he started the vehicle a warning light flashed on the instrument panel, that within the next 120 miles the vehicle would be unable to be restarted and to take the vehicle to be serviced. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the catalytic converter needed to be replaced. The contact stated that the dealer stated that the manufacturer had sent a computer code for the catalytic converter (code P20EE). The vehicle was repaired; however, the failure reoccurred. When the contact returned to the dealer, he was informed that the code was incorrect. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521514May 11, 2023
STEERING, SUSPENSION
When turn I hear a rubbing grinding sound and the right front wheel shudders and vibrates when driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521581May 11, 2023
STEERING
The contact owns a 2016 Ram 1500. The contact stated while driving 30 MPH and making a right turn, the vehicle lost power steering functionality, causing the steering wheel to become firm. There was no warning light illuminated. The contact pulled over on the side of the road and had the vehicle towed to the dealer. The dealer diagnosed the vehicle and stated that the vehicle was experiencing the failure listed in NHTSA Campaign Number: 16V167000 (Steering) however, the VIN was not included. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not included in the recall and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521312May 10, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2014 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521329May 10, 2023
ENGINE, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:IDLE VALVE/ACTUATOR
The contact owns a 2014 Ram 1500. The contact stated while slowing down for a traffic signal or for traffic, the vehicle RPM’s fell to 564 RPM, and the vehicle started to stall. The contact stated that the target idle RPM should be set to approximately 900 RPM while idling. The contact stated that the failure was constant and had to have the vehicle towed several times due to not being able to restart the vehicle following a stall. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the RPM settings could not be changed. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521375May 10, 2023
ENGINE, SERVICE BRAKES
The contact owns a 2020 Ram 1500. The contact stated while driving approximately 65 MPH, the vehicle started to lose motive power. The contact stated that the "parking brake temporarily unavailable" and "ABS" warning light was illuminated. The vehicle regained motive power and the warning lights ceased; however, the failure recurred. The contact stated that the failure had occurred eight times in one day. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the mechanic was unable to duplicate the failure. The dealer was unable to retrieve a fault code. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521289May 10, 2023
VISIBILITY/WIPER
Wiper works intermittently, sometimes it functions, sometimes it doesn't turn off. This causes a dangerous condition in rain storms. After some research it appears to be a condition across the entire Ram platform and needs to be addressed because it is a serious safety issue. Wiper motor and switch have been replaced with new parts but the issue continues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521300May 10, 2023
POWER TRAIN
The contact owns a 2019 Ram 1500. The contact stated that while driving at slower speeds and attempting to accelerate, the transmission would erroneously shift to neutral with the message "Shift to park(P) and back to drive(D)" was displayed. After shifting to the park and back to the drive, the vehicle operated normally. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521441May 10, 2023
SERVICE BRAKES
This morning, I was slowing down, foot on the brake because traffic was stopped in front of me. When I got to about 4 mph the truck wouldn’t stop, it kept going, although my foot was on the brake. I was getting close to the car in front of me so I pushed harder on the brake. When I did this, the truck stopped but the wheels keep turning. So, now I’m stopped and tires are spinning as if I’m doing a burnout. I put the truck in neutral, then to park. I put back into drive and was able to drive to work. My safety and everyone else’s safety around me is in danger now because next time, will my truck stop? Will I run into the back of someone because my truck won’t stop? I have contacted the dealer (Walt Massey) but waiting on a call back to speak with someone about this issue. About 5 weeks ago, similar incident occurred. The following week, my truck wouldn’t start so had to have it towed to dealership. Told them about the first incident and that the truck would not start. Was told the radio frequency hub needed replacing. Waited 3 weeks for the part to come in, finally came in and was installed, I picked up truck from dealership Thursday, May 4. I assumed the issue was resolved, after paying $830 to the dealership. I have a 2 year old, $70,000 truck with 43,000 miles (just out of warranty) on it and I’m terrified to drive it. There have been no warning lamps or messages on the truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521130May 9, 2023
FUEL/PROPULSION SYSTEM, POWER TRAIN
VEHICLE EXPERIENCES FREQUENT AND INCREASING IN FRQUENCY, EXTRAORDINARY HESITATION FROM STANDSTILL TO POWER ON. APPARENT BEGINING WAS SUBSEQUENT TO RECALL V08, EMISSIONS, JAN 2020. NOW 'UNSAFE' TO NAVIGATE NORMAL TRAFFIC BECAUSE OF THE DELAY IN RESPONSE FROM INPUT (DEPRESS ACCELERATOR) TO RESPONSE (VEHICLE MOVING AT MINIMALLY ACCEPTABLE SPEED) CONFIRMED BY SERVICE MANAGER AT DEALER. NO OTHER INSPECTIONS.NO REMEDY OFFERED. NO INDICATORS (VISUALOR AUDIBLE) MILES NOW APPRIOX 51000, ALL SERVICE DONE BY DEALER. NO ACCIDENTS OR INJURIES TO REPORT. ISSUE SIGNIFICANT AND WORSENING TOPOINT AVOID USING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521138May 9, 2023
SEAT BELTS
Drivers side seat belt is fraying. starting too tare. I first noticed it 02/21/2023. It probably started before this but I didn't notice it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521180May 9, 2023
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. The consumer stated that the recall is associated with Ram's Ecodiesel engine not a gas engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521188May 9, 2023
VISIBILITY/WIPER
Trim cracks around rear window, allowing rain to come inside while driving, this creates a mist that is detrimental to driver safety. Water gets onto inside of windshield and in the drivers face. Needs to be addressed before someone gets blinded by the rain mist and unable to see safely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521239May 9, 2023
ENGINE, SERVICE BRAKES, STEERING
On 4/7/23 the vehicle was taken into the shop because it cutoff randomly. The dealership kept it 2 days and said they couldn’t replicate the issue. On 5/7/23 I was on my way home driving roughly 40-45 MPH. The vehicle shutoff causing my steering to not work and my brakes to not work. I hit a telephone pole head on splitting the telephone pole in half. I spent 16 hrs in the hospital and now have a long road of recovery ahead of me.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

← Back to Ram 1500