Ram 1500 Complaints

11,877 consumer complaints on file.

#11520085May 2, 2023
ENGINE
The contact owns a 2013 Ram 1500. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled without warning. The contact was able to shift to park and restart the vehicle and the vehicle operated as needed. The vehicle was taken to the dealer however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer had not been made aware of the failure. The approximate failure mileage was 68,748. The contact stated that this failure has occurred several times but has only taken the vehicle to the dealership 5 times. No cause of the failure has been found due to the fact that the vehicle is not showing any codes. The manufacturer is requiring a second opinion from a different mechanic, but the contact has not received one yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520118May 2, 2023
ELECTRICAL SYSTEM, AIR BAGS, UNKNOWN OR OTHER
Dealer reporting leaking and water intrusion at rear window seal. Water intrusion causing significant water damage and mold. Water intrusion potentially disrupts vehicle BCM and other electrical components including airbag function, lighting controls, infotainment and navigation systems. Radio infotainment system has faulted, radio speakers crackling, guage clusters lights randomly illuminate. Mold significantly creating adverse health affect. Excessive moisture causing window fogging and visibility issues. Problem reproduced by Crown motors in Redding, CA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519778May 1, 2023
ENGINE
The contact owns a 2019 Ram 1500. The contact stated that upon starting the vehicle, an abnormal ticking sound was coming from the engine. The contact stated that over time, the ticking sound became louder, with the check engine warning light illuminated. The vehicle was taken to a dealer and the contact was informed that the cam shaft intake, the cylinder head, the valve cover gasket, and several other unknown parts inside the engine needed to be replaced. The manufacturer was notified of the failure and the contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519919May 1, 2023
ELECTRICAL SYSTEM, BACK OVER PREVENTION
The contact owns a 2018 Ram 1500. The contact stated while his vehicle was being jump started, several attempts were needed to start the vehicle. The contact stated that he noticed that the back-up camera, the radio, and cell phone connections were not functional. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519897May 1, 2023
AIR BAGS, UNKNOWN OR OTHER
I was sitting stoped in a parking lot and the vehicles etorque shut the engine off. When I took my foot off the brake the vehicle accelerated on its own and hit a light pole. Also airbags didn’t deploy. I was roughly 10 feet from the pole .
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11519669April 30, 2023
UNKNOWN OR OTHER
The 8inch screen is delaminating as a result the backup camera is not operating correctly. This is a safety issue. When the vehicle is turned on there are continuous phantom icons pressed. 911 has been called numerous times due to this problem. I do see this as being a widespread issue as the delaminating issue is common on 2018 models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519676April 30, 2023
UNKNOWN OR OTHER
Power steering cut in and out while driving and changing lanes making it difficult to steer. While attempting to force the wheel to steer properly, power steering re-engaged causing truck to jerk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519677April 30, 2023
ELECTRICAL SYSTEM
Parking sensors will activate at random times when nothing is around or in proximity.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519703April 30, 2023
ENGINE
Manifolds. This is an ongoing problem with ram owners. They blow at early mileage and progressively get worse until the fumes are in the cab. This can be extremely dangerous and could cause unconsciousness or even death if it’s bad enough. If someone where to become unconscious behind the wheel, it could put many people at danger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519695April 30, 2023
ELECTRICAL SYSTEM, STEERING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I had issues with the electrical systems on various occasions. There were times when the vehicle shut down in middle of driving while other times some functions such as keyless entry or auto braking didn't work. I took the vehicle to the dealership on 3 separate occasions and they said that they could not recreate the issues but rewired the system. I still had issues and was told that as long as the engine light is not blinking it is safe to drive. On 4/11/2023 while driving full speed on the highway, the electrical system stopped and i lost brakes and steering. This caused me to crash into the car in front of me. In addition, the auto braking did not engage and the airbags did not deploy
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11519401April 28, 2023
STRUCTURE:BODY
Back in December and January when the weather was below 30 degrees the rear doors would not open on my truck. By the time I got to the dealer the doors warmed up enought to allow them to open, well In March we had another cold snap and my daughters left rear door did not latch all the way and opened when driving about 20 miles per hour. I have the truck at the shop today and they say they cannot find anything wrong with the truck. This only happends when the weather is cold enought to hard freeze. I am not the only one, https://5thgenrams.com/community/threads/problem-with-rear-outside-door-handles.28572/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519470April 28, 2023
ENGINE, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
The contact owns a 2019 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and stalled. The check engine and voltage warning lights were illuminated. The vehicle was taken to an independent mechanic who informed him that the eTorque system was not charging the battery as designed. The vehicle was towed to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was informed that the vehicle was not covered under warranty. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519287April 27, 2023
AIR BAGS
I was hit on the drivers the pillar immediately hit my head shoulder arm and ribs hard and side curtain airbags never deployed and the other vehicle all theirs deployed
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11519288April 27, 2023
ENGINE
The contact owns a 2013 Ram 1500. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to the local dealer for an oil change and the mechanic was made aware of the failure. The contact stated that the vehicle was driven with the check engine warning light illuminated. The contact stated while driving 55 MPH, he began to hear an abnormal sound. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519017April 26, 2023
ENGINE
5.7L Engine failed due to lifter roller bearing disintegrating and filling the engine with debris. This seems to have been a known issue anf has been going on for a long time. This is a danger to passengers when engine fails. Also, cost me $8000 dollars to have a remanufactured engine installed. I don't know how manufactures can get away with this without any kind of compensation to the injured parties.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519062April 26, 2023
ENGINE, POWER TRAIN
Two engine/powertrain related issues: 1) Push START/STOP button does not function properly. The button must be pushed multiple times in order to turn the engine on or off. This is was reported to my local RAM dealership, however they were unable to resolve. 2) Engine shutoff on two (2) occasions while driving on-the-road. One of the incidents nearly caused a major accident, as the vehicle became stranded in the middle of a busy intersection. Driver display screen immediately displayed errors messages for power steering and trailer. This is was reported to my local RAM dealership, however they were unable to resolve.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518875April 25, 2023
ENGINE, FUEL/PROPULSION SYSTEM
2019 Ram Ecodiesel 3.0. I was Driving back to work on Easter Sunday 2023 after visiting family. It was a 5 hour trip, I was halfway through when the engine started making a loud banging sound. I pulled over & the engine died and would not turn over. I am sure the engine threw a rod, two other driver stopped & asked if everything was ok because they could hear the engine noise from their cars when it happened. There were no check engine lights or messages before or during the engine failing. I had to get a tow truck & tow it to the nearest dealer. It has been at the dealer for 2 weeks, they still have not diagnosed a problem but said if it is the engine it is on backorder & they don't know when it will be fixed & they refuse to give me a loaner. The truck is still under powertrain warranty. Where is my consumer protection? It is beyond frustrating to pay big money for something & not have what you paid for. I bought the truck for reliable transportation & Ram refuses to give me another vehicle. I am still having to pay insurance & car tag fees for my truck while I wait for an answer from the dealer, I have no idea if they will warranty it or when the truck will be repaired. On a separate note there is also an open fuel pump recall on my truck that is close to a year old with no ETA on a fix. I did not purchase a vehicle with plans to never have the recall fixed, I had one RAM dealer in Laurel, MS tell me it was an unrepairable recall & they were not even interested in purchasing my truck or a trade in due to the recall before my engine failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518944April 25, 2023
STRUCTURE:BODY, UNKNOWN OR OTHER
Inside the truck I have located a crack in the rear window. The crack is in both sides of the sliding rear window and now leaks. I’m sure overtime this can damage in the interior which may damage seats and or the body of the vehicle. My vehicle is out of warrants and apparently they won’t cover this. Major defect, websites easily accessible with the same issue I have encountered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518981April 25, 2023
FUEL/PROPULSION SYSTEM
The fuel tank strap bracket on the frame has rotted out. Tanks is now hanging only by one strap. Also front of tank is 3 to 4 inches lower.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518955April 25, 2023
POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2022 Ram 1500. The contact stated while driving approximately 5 MPH, the auto park features independently engaged. The contact stated that the feature would shift the vehicle to park (P), turn the vehicle off, and set the parking brake. The contact stated no warning light was illuminated. The contact stated that the vehicle could be restarted; however, the failure occurred at a traffic signal. The contact had taken the vehicle to a local dealer, where the failure could not be duplicated. The vehicle had not been repaired. The contact stated that the failure was intermittent, but it was a recurring failure. The manufacturer had been informed of the failure. The failure mileage was 12,525.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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