Ram 1500 Complaints

11,877 consumer complaints on file.

#11524263May 29, 2023
STRUCTURE:BODY
There is some kinda leak or condensation problem inside the cab of the pick up. It causes mold and mildew on around the front passenger seat. I have respiratory problems and it is very difficult for me to breathe when the truck has been stationary for a few days or when I have all the windows rolled up. There are visible spots of mold or mildew on the passenger side carpet and on the back seat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524153May 27, 2023
STEERING
Power steering intermittently stops working when driving. Shut vehicle off and restart to get it working again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523985May 26, 2023
ENGINE
The contact owns a 2015 Ram 1500. The contact stated that while driving at approximately 75 MPH, he heard an abnormal sound under the hood of the vehicle before the vehicle started to hesitate. The contact stated that he was able to maneuver the vehicle off the roadway and the vehicle stalled. The contact was unable to restart the vehicle. No warning lights were illuminated. The vehicle was then towed to the dealer where it was diagnosed that the crank shaft and engine failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 175,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524042May 26, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524075May 26, 2023
ENGINE, ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
The contact owns a 2018 Ram 1500. The contact stated while driving 70 MPH, the vehicle lost motive power and stalled. The check engine warning light was illuminated. The vehicle was not able to restart, and the contact had the vehicle towed to the residence. The vehicle was later towed to an independent mechanic, who diagnosed the vehicle with a crank sensor failure. The contact related the failure to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling). The vehicle was repaired. The manufacturer was notified of the failure but offered no assistance since the VIN was not included in the recall. The failure mileage was 45,381. The contact stated Stellantis has changed its position on replacing the part in the original W58 recall, revised to reprogramming the PCM on the revised W58 and now 66A says there is no current solution. The contact wants to be reimbursed for repairs from the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523823May 25, 2023
SERVICE BRAKES
ABS,BRAKE AND ANTI SKID INDICATOR LIGHTS ON DASH. Took to brake shop and determined that the ABS module is defective and the system is not working properly they determined that it is a manufacture issue and take to dealer for replacement. Contacted dealer and was told that the issue is widespread and they can not even order replacement part until AUGUST 2023 it is MAY right now. Brake shop reports that the system is not working and cautioned driving until repaired and is a SAFETY CONCERN. Seems to be a problem throughout these years of RAM and feel the manufacture should be proactive in making their vehicle safe to drive. They need to expedite the parts and probably should shoulder some of the costs for knowingly ignoring this issue in their trucks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523864May 25, 2023
ENGINE, UNKNOWN OR OTHER
The contact's brother owned a 2020 Ram 1500 Rebel. The contact stated that the vehicle was previously driven parked and left unattended a few hours later, the vehicle spontaneously caught fire. The neighbors alerted the owner that the vehicle had caught fire. The fire department extinguished the fire and informed him the fire started in the engine compartment. A 2021 Mercedes Benz CLA 250 parked in front of the Ram caught fire as well. There were no reported injuries. A police report was filed. It was unknown if the air bags were deployed. The vehicle had burnt to the frame. The vehicle was still at the owner's residence. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who informed me an adjuster would evaluate the vehicle damage. The failure mileage was approximately 72,000
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11523914May 25, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Water leak intrusion from rear lights over back window causing electrical issue with back side windows working properly. The windows role down when raining. Water also runs inside the vehicle and collects under the rear seating causing dampness and a Mildew smell.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523778May 25, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, UNKNOWN OR OTHER, BACK OVER PREVENTION: WARNINGS
April 8th, 2022, we began having concerns with the safety of the vehicle when the vehicle would not turn off after pressing the off button. The speakers were intermittently working (specific zones not working and eventually all sound lost), no back up alert sounds when vehicle in reverse. After multiple attempts, the vehicle turned off. The next day we started the vehicle and it seemed as though everything had “reset” itself. On 4/13/23 the standing issues mentioned above continued to occur. We brought the vehicle back into Chrysler Dodge Jeep Ram of Brooksville. The Body Control Module was replaced at that time. We picked up the vehicle on 4/25/23. After leaving the dealership, approximately 3 miles down the road, the radio and speakers began to malfunction, and the back-up sensor was not alarming nor producing any sound. The dealership was immediately contacted, and we were told to bring the vehicle back to be serviced once business hours resumed (it was 5:30pm when we picked the vehicle up). Videos were taken to corroborate malfunctions and provided to dealership. 4/26/23 - While driving 45 mph. the emergency brake engaged, bringing the vehicle to a screeching halt. On 5/10/23, while driving at 55mph, the vehicle lost all power The sound system/speakers lost all functionality as well. Videos were taken to corroborate malfunctions and provided to dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523716May 24, 2023
BACK OVER PREVENTION
The contact owns a 2018 Ram 1500. The contact stated that on multiple occasions while shifted in reverse, the rearview camera displayed a blue or distorted screen. The contact stated that an un-named dealer was notified of the failure and informed the contact to not take the vehicle in to be diagnosed since the VIN was not included in a recall. The contact was advised to call the NHTSA Hotline. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523718May 24, 2023
STEERING
While driving at approximately 40mph, the power steering system failed without warning causing the vehicle to cross a double line into the oncoming lane. The vehicle was very difficult to steer. The message "Service Power Steering" appeared on the dashboard. The vehicle has not yet been independently inspected, but an online search revealed hundreds of similar cases of the electronic rack and pinion system failing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523400May 23, 2023
FUEL/PROPULSION SYSTEM
At 69,500 miles my fuel pump sensor failed, i have found hundred upon thousands of people complaining that their fuel pump sensor assembly in their 2013-present 5.7l HEMI Ram 1500 series model failing prematurely due to a design issue that is known by RAM for a long time and has never been addressed. i want to a file a formal complaint as this is beyond ridiculous, if this was a known issue why not address it to future owners. instead of installing a flaw design in newer models. it puts people at risk due to now displaying NO fuel levels in the cluster; this unit also potentially could or may control the amount of fuel delivered to the engine and i have seen or read where people got stranded. just do a quick search for ram fuel sensor issue and you will find A LOT i mean A LOT OF complaints. another issue is that my cluster now has my check engine light ON, Thus rendering any other future issue mute as i cannot tell if anything else failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523169May 22, 2023
FUEL/PROPULSION SYSTEM
Recall announced June 2022, manufacturer was so release fix first quarter 2023, my dealer checked today, no fix from Ram. The dealer has one used vehicle on their lot they can't sell because recall hasn't been done. What are my options?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523318May 22, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523354May 22, 2023
UNKNOWN OR OTHER
This issue has not occurred to me yet, but I have seen many instances in my research of the issue of where the issue has occurred. I believe it should be looked at seriously because of the risks. The rear back window has a defect that allows a crack in the plastic frame of the window to allow water in from the outside of the truck. The water intrusion itself is not a safety issue, but the damage it can cause to the RF Module system that is mounted behind the back seat of the vehicle is a safety issue. If the leak becomes severe enough it can cause the module to short out or completely go out. This module controls the keyless start system. If the system were to short out while driving it could result in the vehicle turning off and the driver losing control of the electrical systems in the vehicle. RAM will only cover the replacement of the window under warranty, but many owner's don't even know of the issue. I didn't until I noticed the water all over my seats. RAM also only replaces the window with an exact replacement that will allow for the issue to reoccur.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523362May 22, 2023
ELECTRICAL SYSTEM
Malfunctioning TIPM causing lights to flash, horn to blow, doors lock and unlock and windows roll down for no apparent reason. The last time the windows opened in a rain shower soaking inside and killing the battery.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523361May 22, 2023
FUEL/PROPULSION SYSTEM
On May 5, 2023 I was driving home when my new 2022 Ram 1500 ECODIESEL truck broke down. It has been at the dealership ever since then. The high pressure fuel pump went out. The dealership requested that I call Chrysler and request a buy back process because the pumps has a recall on it. So I called Chrysler and requested the buy back process and was informed by Chrysler today since they don’t have the parts they are going back with the same pump even though it has a recall on it putting my life and my family life in danger. Please help me! How is possible that they can go back with the same parts when it has a recall on those parts?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523102May 21, 2023
ENGINE
RAM ENGINE FAILURE May 7, 2023 SUBJECT: Engine failure RAM 2017 ECO Diesel TO: whom it may concern: Tuesday April 25, 2023 while driving to Riverside California with my wife, daughter and two grandchildren in my 2017 ECO diesel, it began to overheat leading to my engine oil pressure immediately dropping to zero. The loss in performance and lack of drivability forced me to hastily veer off highway 91, on to Adams Street/Auto Center Drive. I immediately pulled to the side of the road and shut off my truck’s engine. After the panic subsided I called Redlands Dodge Redland and was redirected to MOSS BROS. Riverside, California. The history regarding my purchase of RAM eco diesel: I’m a 100% disabled Vietnam Veteran who utilizes a service trained mobility dog. This was the primary reason for the purchase a RAM full size pickup truck that is licensed with military disability veteran plates and equipped with K-9 support equipment. See attached photos. I suffer from severe neural back injuries requiring both lower back and leg prosthesis. My service dog is the only way I’m able to be mobile and not bed ridden. My RAM truck is my chosen vehicle to allow me some resemblance of a normal life. At 73 year old, I depend on my RAM truck. Today I’m confronted with multiple recalls and premature engine failure on this truck which had been waiting for over a year to have corrections made to critical equipment defects which could result in fire, loss of vehicle control and possible vehicle crash endangering my life and the lives of my family. My RAM case number is GOOD-WILL # 86043416, The contact stated the first case appears to have gone unresolved and speaking with another specialist/mechanic from FCA would inspect my vehicle's engine and authorize it's repair/replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523115May 21, 2023
UNKNOWN OR OTHER
My RAM has a defect that allows water to enter the cabin, causing foul odors, mold or mildew, electrical system disruption, and rear cabin airbag contamination.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522998May 20, 2023
STEERING
Steering stiffens up and makes it hard to turn at lower speeds. There is a recall on rams from 2015-2019 for this exact problem that being a failure in the EPS system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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