Ram 1500 Complaints

11,877 consumer complaints on file.

#11521165May 9, 2023
FORWARD COLLISION AVOIDANCE
The contact owns a 2022 Ram 1500. The contact stated that while driving at 65 MPH, the Forward Collision Avoidance warning light illuminated. The contact pulled over and parked on the side of the roadway. The contact later restarted the vehicle, and the Forward Collision Avoidance warning light was no longer illuminated. The contact stated that while driving to his destination, the Forward Collision Avoidance feature failed to alert him of another vehicle in front. The brake pedal was depressed to stop the vehicle immediately. The vehicle was taken to the dealer and two other dealers, Whitten Brothers Chrysler Jeep Dodge Ram of Richmond (10701 Midlothian Turnpike, Richmond, VA 23235) and Farrish Chrysler Jeep Dodge Ram (9610 Fairfax Blvd, Fairfax, VA 22031); however, all three dealers were unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to take the vehicle to Farrish Chrysler Jeep Dodge Ram (9610 Fairfax Blvd, Fairfax, VA 22031) for a third diagnostic test. The failure mileage was approximately 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520916May 8, 2023
STEERING
The contact owns a 2019 Ram 1500. The contact stated that while driving at various speeds and turning, the vehicle lost power steering functionality. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The contact stated while driving out of the driveway and attempting to make a right turn, the vehicle lost power steering functionality, causing the contact to drive into a small ditch. There was no injury sustained. The contact stated that the failure reoccurred while attempting to make a left turn in a parking lot, nearly causing a crash. The contact used physical strength to steer the vehicle. The contact followed up with the manufacturer and was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520976May 8, 2023
ELECTRICAL SYSTEM
The top third of the U Connect 8.4 screen is delaminating causing distracting information to appear on screen. Keeps asking if I want to adjust the clock. Also makes random radio station changes and picks random GPS points while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521075May 8, 2023
SERVICE BRAKES
Vehicle has displayed error code C0020. Also dashboard display has showed Service Electrical Brake System and ABS failure. This has appeared since 2020. Parts to replacement the failed unit were not available till Jan. 2023. FCA has known of this issue has they released a Star Online Publication Case:#S2005000004, release date: 04/28/2020. This is issue that has been on going has online web forums, and individuals have express frustation with the manufacturer failing to acknowledge a safety problem. Have not had it service has the is around $1,000.00 and believe that FCA should address this has a safety issue and issue a vehicle recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521013May 8, 2023
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521004May 8, 2023
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was unable to confirm when the part would become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520906May 8, 2023
ENGINE
The truck died periodically before or after a stop in the middle of intersections or just driving along. It has been in for inspection multiple times and one recall on it for some processor. It died a week later. Went in for hybrid control processor update which did not correct the issue. Shop said they were unable to duplicate any abnormal condition, no stored or active codes or pending updates at this time. Don't know when this thing is going to get me hurt or worse. No warning lights or messages prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520859May 7, 2023
FUEL/PROPULSION SYSTEM
Fuel pump failure resulted in the loss of propulsion on the Highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520779May 6, 2023
ELECTRICAL SYSTEM
The infotainment system randomly starts changing stations rapidly. After resetting the system by disconnecting the battery, it now has the "would you like to change your clock settings" dialogue box pop up and no matter what you do, it pops right back up and you cannot control anything. I believe this is dangerous as it is distracting, and more importantly, there are many systems in this vehicle controlled by the touch screen. The HVAC control buttons are limited and when the touch screen is acting up, you only have limited choices which can be distracting in cool and damp weather when you need to keep you windows clear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520620May 5, 2023
UNKNOWN OR OTHER
Rear sliding glass window does not close using OPEN/CLOSE toggle switch (it will open but not close). Dodge technician that looked at it stated the the bottom seal of the rear window had come unglued and was not allowing the window to stay on it's track while closing. As a result, the entire rear glass window had to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520631May 5, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520702May 5, 2023
ENGINE
While driving and pulling a camper, the truck stalled and the park brake activated. The truck would not start again and was stuck in the left lane of a two-way lane road. Luckily no one was following close or they would have rear-ended the camper as no braking occurred- the truck just stalled. We were in an area (Douthat state park) with no cell signal and had to get out of the vehicle on the road to get help. There were no warning at all before the truck stalled. The truck had to be towed to a dealership. The feedback from the dealership is that they need to open up the engine to determine what happened but there is a 3-week wait so I don’t know what failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520434May 4, 2023
AIR BAGS
The contact owned a 2019 RAM 1500. The contact stated that while her son was driving at an undisclosed speed and due to an unknown cause, he caused the vehicle to swerve and then crash into a pole. No warning lights were illuminated. The air bags had failed to deploy, and the contact's son had not sustained injuries. A police report was filed. The vehicle was towed to a tow yard and deemed totaled. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11520475May 4, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2016 Ram 1500. The contact stated that while driving approximately 30-60 MPH, the vehicle stalled on several times. Additionally, the vehicle failed to restart. Upon stalling, the throttle sensor control message was displayed. The contact stated that whenever the fuel level was below half a tank, there was an abnormal humming sound heard. While shifting gear, there was an abnormal humming sound detected. The vehicle was taken to the local dealer where it was diagnosed that the fuel system needed to be replaced due to metal in the fuel system. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) after the failure. The failure mileage was approximately 110. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520497May 4, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System/Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520259May 3, 2023
POWER TRAIN
The contact owns a 2015 Ram 1500. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted into neutral(N). The transmission seized, and the contact had to disconnect the battery to correct the failure. The transmission, traction control, and several other unknown warning lights were illuminated. Additionally, the windshield wipers inadvertently activated while driving. The vehicle was towed to the dealer, where the wheel speed sensor and prong on the dashboard were replaced; however, the failure recurred. The vehicle was then towed to McLarty Daniel Chrysler Dodge Jeep RAM FIAT (3709 S Thompson St, Springdale, AR 72764), where the door module, ABS sensor, and clockspring were replaced; however, the failure recurred. The vehicle was not repaired and remained at McLarty Daniel Chrysler Dodge Jeep RAM FIAT. The manufacturer was made aware of the failure. The failure mileage was approximately 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520292May 3, 2023
UNKNOWN OR OTHER
Exhaust bolts failed on two separate occasions. I'm concerned that this will lead to an accident if parts of the exhaust system come apart and make contact with the road. The parts have been replaced (twice) and I've contacted the manufacturer who seems to have little concern at this time
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520176May 3, 2023
ENGINE
While driving at highway speeds. The throttle stopped responding. Had to pull off the side of the highway as the vehicle engine had shut down. Afterwards, no dash lights on in the instrument cluster and the key fob would not initiate any activity.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520028May 2, 2023
ENGINE
2020 RAM 1500 HEMI Broken manifold bolts had fixed with 34,000 miles now the truck has 40,000 and DO NOT BOTHER CALLING MOPAR. they can care less. said i needed to take to dealer and then call back to see what they can do so I asked the rep how many ram owners have yall helped when they took the truck into a dealer for diagnostic out of warranty? No response- shocker there. I stated that mopar knows about this ongoing issue for years and will not do anything about it . Only to be told that I have to take the truck to a dealer. Where they want to charge a fortune. Something needs to be done about this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520082May 2, 2023
STEERING
The contact owns a 2013 Ram 1500. The contact stated that while her husband was driving at approximately 30 MPH, the vehicle experienced a loss of power steering, which caused her husband to almost crash into another vehicle. The power steering warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the power steering rack assembly needed to be replaced; however, the part for the repair was on backorder. The vehicle was then taken to an independent mechanic, who also confirmed the previous mechanic's diagnosis and that the part for the repair was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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