Ram 1500 Complaints

11,877 consumer complaints on file.

#11523046May 20, 2023
ELECTRICAL SYSTEM
Problem began October 2022. Digital instrument cluster went completely out. My personal safety is a failure to obtain information that illuminates from this panel. I took the vehicle to the dealership I bought it from and they tried a software update and it failed. I was then told the cluster needs to be replaced. Trying to be consistent with my maintenance and not knowing the milage hinders the proper upkeep of my vehicle. My vehicle is available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522785May 19, 2023
ENGINE
Exhaust manifold is cracked, and broken exhaust bolts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522809May 19, 2023
FUEL/PROPULSION SYSTEM
The contact owns a 2015 Ram 1500. The contact stated that while driving up an incline at various speeds, the vehicle would jerk and hesitate as the shift to park(P) warning message appeared on the instrument panel. The contact also stated that the vehicle would stall upon the depression of the accelerator pedal. Over time, the failure worsened as the vehicle would fail to accelerate above 35 MPH. The contact received notification of NHTSA Campaign Number: 22V406000(Fuel System, Diesel) however, the part to do the recall repair was not yet available. Two dealers(Ourisman Chrysler Dodge Jeep Ram,12430 Auto Drive, Clarksville, MD 21029 and Antwerpen Chrysler Jeep Dodge Ram, 6440 Baltimore National Pike, Catonsville, MD 21228) were both contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 30,000. VIN tool confirms parts not yet available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522929May 19, 2023
UNKNOWN OR OTHER
Vehicle spontaneously starts when unoccupied as in garage and continues to run. If not found while running exhaust gasses will infiltrate attached house potentially causing death. The reason for vehicle starting is a defective car-fob that starts when bumped or dropped. Dealership says it cannot be repaired. This has happened several times. Problem checked by and discussed with dealer service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522612May 18, 2023
FUEL SYSTEM, GASOLINE:DELIVERY
The contact owns a 2017 Ram 1500. The contact stated that while attempting to refuel, the fuel nozzle would continuously shut off prematurely. The vehicle was taken to the local dealer who diagnosed that the fuel pump check valve had malfunctioned, and the fuel pump needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 55,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522693May 18, 2023
STRUCTURE:BODY
The contact owns a 2019 Ram 1500. The contact stated that the passenger side dashboard had started to delaminate; over time, the delamination began to spread to the driver side. The contact stated that a crack had formed over passenger side dashboard and expressed concern that the delamination may cause the air bags to not deploy in the event of a crash. The dealer noticed the failure on his last visit and an appointment was made to inspect the failure The manufacturer was notified of the failure and he was given a case number. The vehicle had yet to be repaired. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522726May 18, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2014 Ram 1500. The contact stated that while driving at an undisclosed speed, an undisclosed code and the electronic throttle control system warning light was illuminated. The vehicle was taken to the dealer where it was determined that the air filter needed to be replaced; however, the air filter did not need to be replaced. The contact was then informed of the NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was advised to take the vehicle to a different dealer and advised to continue to drive the vehicle; however, parts were still unavailable. The failure mileage was approximately 120,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522733May 18, 2023
ENGINE
There has been no incident yet. This recall (22V-406) has not been addressed in about a year. I feel that the manufacturer is not accepting their responsibility. I have been not using this vehicle very much because of the potential of this shutting down the engine unexpectedly. I'm certainly not pulling my boat to go fishing. If this catastrophic failure occurs a RAM mechanic told me that it would be a total engine rebuild at around $10,000.00. Can the manufacturer be reminded that this recall needs to be fixed ASAP?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522666May 18, 2023
EQUIPMENT, TRAILER HITCHES:FIFTH WHEEL ASSEMBLY
The contact owns a 2021 Ram 1500 equipped with a Hensley Pro Pride trailer hitch. The contact stated that while driving at an undisclosed speed and hauling a 40-ft RV, he made a right turn and the trailer hitch inadvertently detached and veered off to the left and the vehicle veered to the right. The contact stated that upon inspection, he noticed that the weld had failed and caused the detachment. The vehicle was not diagnosed or repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522399May 17, 2023
ENGINE, FUEL/PROPULSION SYSTEM
Recall on high pressure fuel pump is causing truck to keep struggling during driving , and sudden stop at street few times
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522449May 17, 2023
FUEL/PROPULSION SYSTEM
Received recall notice Z46/NHTSA 22V-406 July 2022. Had received no update as of May 1, 2023 and called local Ram Dealer (Turpin Motors Dubuque, Iowa). They indicated parts available & would order and call me for appointment. That was a month ago & still no recall appointment made.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522452May 17, 2023
POWER TRAIN
The truck intermittently comes out of gear when braking. A bell rings and a message is displayed on the dash instructing the driver to shift the truck into park and then select desired gear. The dealership cannot replicate the problem and has not been able to fix the problem. The truck has been in and out of the dealership for the past year and the problem still exists. I have an active lemon law claim with Ram. They denied the claim stating it is a warrantee matter, but they cannot fix it. I have a call into the Department of Consumer Affairs to initiate the arbitration process. My family and I are afraid to drive the truck due to the safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522343May 16, 2023
FUEL SYSTEM, DIESEL, ENGINE
The contact owns a 2017 Ram 1500. The contact received notification of the NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the parts to do the recall repair were not yet available. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The low oil and fuel pressure warning lights were illuminated. The contact stated that as a result of the failure, the vehicle swerved as the contact maneuvered the vehicle to safely avoid a crash. The vehicle was towed to the dealer where it was diagnosed that the engine had failed and needed to be replaced. The contact the stated that he requested that additional diagnostic tests be performed on the vehicle. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was 64,322. The contact stated that the manufacturer has yet to state whether or not if they will reimburse for the replacements. No repairs have been made.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522363May 16, 2023
STEERING
While driving power steering failure happens randomly at any speed or on turns. No indicator light shows on dashboard calling out an issue. I am concerned loss of power steering will cause an accident causing bodily harm or death.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522384May 16, 2023
FUEL/PROPULSION SYSTEM
I was driving on the highway and my vehicle lost power. I was able to make it home safely. I try to go around the block and as I was accelerating the truck keep loosing power. Finally at my house driving the truck was running and it just died. Since then I was unable to start it again. This happened June 2022, using a computer scanner I saw that it was a bad fuel pump. I called the dealership and they told me that my truck has a recall and that they are uneable to repair it and that I had to wait. I was then told to wait until January 2023 because that was the expected resolution time for the recall. So far it has been 11 months and my truck has not been repair. Back on January 2023 I opened a case with Ram and they told me to take the truck to the dealership. The dealership submitted an estimate repair cost to the recall department but they have not approved the money to make the repair. For the last 11 months I haven’t been able to use my truck.. mean while I keep paying my monthly payments and my insurance. That’s over $7000, plus having to get another car on the meantime until my truck gets repair. I feel I’m left out of options so I’m not sure what else to do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521984May 15, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The local dealer was contacted but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522003May 15, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522146May 15, 2023
STEERING
Electric Power Steering failure with no cause. Power steering failed while driving on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521933May 14, 2023
ENGINE
I bought this vehicle around 2 years ago from a local dealer. A week or so after purchase, I heard a small rattling sound at start up and a continuous ticking sound whle running. My sales rep said "that is normal, mine does it too and its nothing to worry about." 5 days ago, the sound at start was way louder than after purchase and lasted a bit longer. My extensive research, including talking to a Dodge service tech, it is broken bolts in the manifold due to excessive heat and warping of the manifold. Apparently this issue has been going on for years and has affected many Dodge/Ram owners. My vehicle is 3 months past its 5 year warranty and now I am left holding the bag to repair something that should be covered under a recall. This "ticking" and "rattling" sound is actually an exhaust leak and is potentially deathly dangerous to anyone occupying a vehicle (while its running) with this issue. Current possible cost for replacement of parts would be around $750 per side. Plus, with the install of all new parts, this even would occur again, at some point, resulting in getting it repaired again, and again, and again. I think, as do many others, that the Mopar company shouldbe liable for these repairs with a permanent fix so it doesnt continue happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521664May 12, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2014 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle hesitated to accelerate. The electronic throttle warning light was illuminated. The contact's son, an independent mechanic, diagnosed that the fuel pressure was low, and that the fuel injector was faulty. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 144,400. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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