Ram 1500 Complaints

11,877 consumer complaints on file.

#11524797June 1, 2023
AIR BAGS
The contact owns a 2015 Ram 1500. The contact received notification of the NHTSA Campaign Number: 21V632000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact stated that a recall notice was received confirming that parts were available and to contact a local dealer however, the dealer informed the contact that the part was not yet available. The manufacturer was notified of the issue and confirmed that parts were unavailable. The contact had not experienced a failure. Parts distributions disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524799June 1, 2023
FUEL SYSTEM, DIESEL, ENGINE
The contact owns a 2015 Ram 1500. The contact stated that the check engine warning light was illuminated. Additionally, the contact was made aware of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) after speaking with the NHTSA Hotline. The dealer was contacted and confirmed that parts were not available for the recall repair and advised the contact to bring the vehicle in for service. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 92,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524802June 1, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2014 Ram 1500. The contact stated while driving 60 MPH, the vehicle stalled. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the crankshaft position sensor tone wheel to be replaced. The vehicle was not repaired due to parts not being available. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524825June 1, 2023
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
Display in my gauge cluster on my 2019 ram 1500 is intermittent going in and out and lately is completely blank. Without the display I can not use the gauges, see if my tires are low, see how close I am to thing both forward and reverse with the park sense, low fuel light, cannot see the cruise control basically if there's a problem I can't see it because the display does not work I also cannot see current miles on the vehicle without the display.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524838June 1, 2023
ELECTRICAL SYSTEM
Truck says service electric brake system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524958June 1, 2023
FUEL/PROPULSION SYSTEM
My fuel pump disintegrated and contaminated the fuel delivery system. The dealer has had my car and the parts to fix it sinve April 11th, 2023 but the manufacturer will not approve the fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524580May 31, 2023
STEERING
This is a second report to NHTSA for power steering issues. Three separate times, the power steering cut out between speeds of 30 - 45 MPH making it difficult to turn and change lanes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524598May 31, 2023
ENGINE
Exhaust Manifold bolt on passenger side broke leaking dangerous exhaust fumes. Took 2015 Ram to Dealership for repair and told they have had to replace several exhaust manifold bolts on 2015 Ram trucks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524641May 31, 2023
STEERING
The contact owns a 2016 Ram 1500. The contact stated while driving 65 MPH, the steering wheel started shaking abnormally. There was no warning light illuminated. The vehicle was taken to an independent mechanic and the vehicle was aligned; however, the failure persisted. The vehicle was taken to an independent mechanic and the upper control arms were replaced; however, the failure persisted. The contact stated that the tires were replaced but the failure reoccurred. The dealer was contacted and stated that the vehicle needed to be diagnosed. The manufacturer was not contacted. The failure mileage was 147,112.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524660May 31, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524710May 31, 2023
WHEELS, STEERING, POWER TRAIN
The vehicle has worn out mechanical components and shakes at highways speeds and the wheels bearing/balljoints are so bad the vehicle swerves all over the road and is nearly impossible to keep under control. I visited the dealer service center and asked for it to be repaired. They answered my call after a week and said they have found nothing severely wrong with the truck and it is ready to be picked up. This is a danger to all drivers on the road also to my girlfriend and I. This is unprofessional and criminal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524735May 31, 2023
FUEL/PROPULSION SYSTEM, ENGINE
Truck had check engine light and sever loss of power Intermittently. Brought to dealer to have it checked. Dealer said they cannot clear the code or fix the issue as the recall in effect does not have the parts out to fix. Recall z46 has been in effect since June of 22 and there is still no solution. I called manufacturer to ask about it and they all they said was quote "I'm sorry there's nothing we can do about it".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524422May 30, 2023
STRUCTURE:BODY
There is a problem with the way dodge/ram is doing recalls on the tailgate latches. They are only testing them out three times to see if they fail to attach. We have damage to the tailgate from a faulty latch and they said the latch passed the inspection and there is nothing wrong with it. Damage did occur while we was going down the road and the tailgate fell open but the striker is "fine" something happened!!! This is going to cause serious injuries and dodge/ram does not care. All they care about is the money not safety of the individuals. That check is useless as we all know sometimes things happen and it may no occur after the third but maybe the fourth or fifth. They will not even repair the damage the recall caused to my tailgate. But the tailgate is "fine"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524437May 30, 2023
STEERING
The contact owns a 2019 Ram 1500. The contact stated that on two separate occasions while driving at undisclosed speeds, the service power steering warning light illuminated. The vehicle was taken to the dealer however, the cause of the failure could not be determined. The contact stated that the service power steering warning light was illuminated. The contact stated that on another occasion while driving at an undisclosed speed, the steering wheel started to shake and abruptly jerked. As a result, the vehicle became uncontrollable. The contact was able to regain control of the vehicle. There were no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed that vehicle lost electrical grounding, causing the power steering assist to short circuit. The contact was informed that the rack and pinion and gear assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline, but no further assistance was provided. The failure mileage was approximately 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524451May 30, 2023
SEAT BELTS
The contact owns a 2016 Ram 1500. The contact stated while attempting to secure driver’s side seat belt, the belt was only partially inserted. The contact was unable to fasten the seat belt. The contact stated that the seat belt warning light remained illuminated. The contact had not taken the vehicle to a local dealer or an independent mechanic to be diagnosed or repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 20V580000 (Seat Belts). The failure mileage was approximately 133,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524469May 30, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524482May 30, 2023
FUEL/PROPULSION SYSTEM
I know this is the fuel pump. No prior indications or lights. Stopped on highway. Able to move over and restart vehicle when light came on and vehicle stalled. Did this twice while getting to house out of state. Paid for the repair $16K after I argued sit was part of the recall. I was told not my year. Picked up the truck and drove about 10 miles when it did the exact same thing. I was lucky and was able to pull into a parking lot. I have tried to argue that the original failure was the recall and questioned why a recall part was placed back into the vehicle. I am without a vehicle with no repair in sight. There are two dates 04/06/2023 and 05:12/2023
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524540May 30, 2023
ELECTRICAL SYSTEM
Electronic power steering. My steering will go out while driving and I have to pull over, turn the truck off and turn it back on. The power steering will stop working without any notice and has almost cause FATAL accidents if I were not able to recover in time. Last time I brought the truck in to get looked at i was told nothing was wrong drive safe.... which is impossible now cause my power steering randomly fails on this truck. There is no warning or anything that pops up until it is too late. This happens at any time between 0-85 MPH and if im in a turn or going straight.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524553May 30, 2023
ENGINE
Rapid loss of coolant over rear of engine and transmission bell housing. Danger of overheating and fire. The cause of the rapid coolant loss is a common well known problem - turbo coolant pipe! Of course the small tube requires cab off the repair - design flaw!! Additionally, being a known issues and the part that fails is rubber, FCA has not issued a recall or TSB for the replacement of the rubber part with a much more durable siliconized part. My rapid coolant loss occurred on a busy highway and the vehicle required towing - not safe!!!! BIG design flaw and safety issue!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524369May 30, 2023
FUEL/PROPULSION SYSTEM
I have noticed the slight loss of power for the recall that is listed. It has been almost a year now and still no answer. I have contacted my dealer and they say it will be atleast till the end of the year. I have had some very close call instances, fortunately I have had no accidents. I have had to replace 2 fuel pumps. I really do not want to replace another one, but it seems as though they last about 6 months. I feel it would be appropriate to speed this proccess up or if i could get a rental until this recall is fixed. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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