Ram 1500 Complaints

11,877 consumer complaints on file.

#11526113June 8, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526105June 8, 2023
STEERING
For past month have been getting "service power steering" mssg when starting truck with no power steering..turn truck off it resets and all is fine. Yesterday 6/7/23 started truck now light stays 9n and have had intermittent loss at times with power steering called dealer and have appointment Wednesday 6/14/23 for recall issue and this problem at Shivley Motors in chambersburg PA. Have been reading forum about this issue and will update upon diagnosis from dealer. My vehicle has the electronic steering assist so there is no pump or fluid that I am able to check it is all incased in a gear box and seems that 2013 thru 2019 had recall for this issue. I am concerned of my loss of steering driving to myself and passengers. Dealer did not seem concerned which concerns me this writing is document.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525990June 8, 2023
STRUCTURE:BODY
Tailgate latch failed causing tailgate to fall while driving. Tailgate fell onto trailer causing over $2500 in damages. Vehicle has less than 7k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525781June 7, 2023
FUEL/PROPULSION SYSTEM
Back March 2023 making a stop traffic the truck engine started stalling and lost power then suddenly accelerated. The same exact thing happens on 6/5/23. This vehicle has a recall for fuel starvation but nothing isn’t fixed - no remedy is offered- I don understand why a safety recall is issued my life is in danger along with any occupant passengers . If vehicle has a safety recall is for a reason enforce a remedy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525843June 7, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2022 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525647June 6, 2023
ENGINE
There is a design flaw with the block geometry, which leads to a condition where the rollers on the Lifters do not receive proper lubrication, eventually cease, and wear out the Cam. This happened to me on Sunday, June 4, 2023, while I was pulling out of a busy intersection, had a misfire, lost significant power, and slimly avoided a major car accident. The cost of the repair is still being evaluated; however, it will likely be measured in thousands. The safety issue is the real concern. RAM knows about this problem, continues to do nothing about it, and would not budge when I asked for assistance with this repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525651June 6, 2023
UNKNOWN OR OTHER, LANE DEPARTURE: ASSIST
Dear Sir or Madame, The purpose of the communication calls into question New Jersey Turnpike Authority, Interstate commerce, The Public Safety and US Constitutional Law. On 3/31/2023, [XXX](me) was traveling on New Jersey Turnpike. Tickets are issued at the entrance terminal (for CASH commerce) and drivers pay tollbooth attendants at exits by either CASH or EZ PASS (transponders). At Exit 2, on New Jersey Turnpike, a Tollbooth Attendant was absent, 3/31/2023 at 0434. The fee from the entrance terminal, on the New Jersey Turnpike, to exit 2, on the New Jersey Turnpike, is $2.05. I stopped and waited for tollbooth attendant at exit 2 on NJTP. I proceeded on route for my own safety and that of my own property, including a newly-purchased light utility vehicle registered in a different state other than NJ, assuming the obstruction was construction because safety cones diverted traffic in one of the 2 outgoing lanes (the EZ PASS lane, not the CASH lane). I received letter from New Jersey Turnpike Authority (NJTPA) headed FINAL NOTICE OF ENFORCEMENT ACTION on 5/25/2023 for $82.50. Parallel construction is a law enforcement process of building a parallel, or separate, evidentiary basis for a criminal investigation in order to conceal how an investigation actually began. In the US, a particular form is called evidence laundering, where one police officer (or NJTPA) obtains evidence via means that are in violation of the Fourth Amendment's protection against unreasonable searches and seizures, and then passes it on to another officer or agency, who builds on it and gets it accepted by other courts under good-faith exceptions as applied by the second officer, or agency in question. Exhausting evidence laundering gained momentum in the Supreme Court: 2009 ([XXX] v. United States). The Declaration of Independence and the Constitution of the United States NJTPA evidence consists of a motion detection picture which alerts NJTPA to EZ PASS commerce without EZ INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525524June 5, 2023
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Truck has had issues with cranking but not starting consistently since owning. I have had it towed to multiple dealers who say they can not duplicate the issue. I take it home, drive it for a day or two and then it will crank and not start. I have paid multiple diagnosis fees, I have taken video of the issue and the dealer says they can't go by video they have to duplicate it. I have been stranded multiple times and can't rely on the truck starting when I need to drive it. The fuel pump has had a recall for a year now and dealer says they don't have parts to fix it. I am at a loss, there have been no warning light consistently, sometimes the engine light comes on when this happens and sometimes it does not. Dealer can't fix the fuel pump issue and I can't drive the truck without fear of being stranded and towed to dealer for them to say the same thing every time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525364June 5, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2015 Ram 1500. The contact stated that after refueling, the fuel gauge displayed empty. The check engine warning light was illuminated. The contact's husband took the vehicle to Auto Zone, where the battery was replaced, and the technician determined that the fuel pump also needed to be replaced. The vehicle was then taken to an independent mechanic, who replaced the fuel pump and fuel sensor; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to take the vehicle to the dealer for a diagnostic test. The failure mileage was approximately 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525394June 5, 2023
FUEL/PROPULSION SYSTEM
In researching the vin for my vehicle, a 2009 Dodge Ram 1500, it shows there are no recalls on it but I've recently found that the front fuel tank bracket has rusted out of the frame of the vehicle I believe this VIN should fall under Safety Recall U04 / NHTSA 18V-160 Frame Bracket. This is the subject of that Safety recall which has impacted my vehicle: The front fuel tank strap on about 287,000 of the above vehicles may detach due to the frame bracket corroding. Detachment of the front fuel tank strap could potentially allow the front of the fuel tank to make contact with the ground, increasing the risk of a fuel leak. A fuel leak in the presence of an ignition source could result in a fire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525374June 5, 2023
ENGINE, SERVICE BRAKES
The engine has a mind of its own and decides not to do engine breaking even if the driver downshifts. I first noticed this at low mileage when slightly tapping on the breaks would sometimes cause engine breaking as long as I kept my foot off the accelerator. However if I down shifted for additional engine breaking on the same slope the engine would scream revving up to 6000 RPM without slowing the truck at all, NO ENGINE BREAKING! So last week this problem nearly cost my life. I was going down a mountain pass with my 4500 lb RV which is well within the advertised 7000 lb allowed towing capacity but if I let my foot off the gas, no breaking. This is normal and the driver just downshifts to introduce some breaking. So i down shifted from 5th and the engine responded with a self destructive scream reving up to 6000 RPM and yes NO ENGINE BREAKING. I did not think much of it after all I still have the breaks right? So feathered the breaks for about 10 minutes or so thinking nothing of it. Even tapping the break to tell the onboard computer I need engine breaking is not working even though it was working when minimal engine breaking was needed. Out of pure luck I decided to stop at a mountain spring to get some fresh spring water and that is when I notice wait a minute, this car is barely stopping!! I got out of the car just short of the end of the pullover spot and was greeted with the smell of burning break pads! THE FRONT BREAK PADS WERE SMOKING! What is sad is that the same RV on the same pass on my 20 year old 12 passenger van easily manages this when I down shift to second gear with some minor feathering of the breaks and never in 10 years had issue with the slightest heating of the break pads. BY DISABLING ENGINE BREAKING CHRYSLER HAS CREATED A SERIOUS INJURY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525280June 4, 2023
POWER TRAIN
After pulling out of a parking lot, I was accelerating, probably between 30-40mph, and the transmission suddenly slipped into neutral. I had just merged into traffic and because of this defect in the transmission, my truck was sharply slowing down with several other vehicles behind and beside me. Thankfully I drove a manual transmission for years so I knew what was happening. I physically turned the gear selector to neutral and right back to drive and I was able to regain control. However, in that time, my speed probably decreased about 10mph. Had I been on a highway or in front of an inattentive driver, a serious accident could have occurred. After doing some research, I see this has happened to several other people with the same vehicle. I will definitely be taking my truck in this week. It’s still under warranty with about 23k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525202June 3, 2023
SERVICE BRAKES, SUSPENSION, UNKNOWN OR OTHER
Repeated alert to service electronic braking system. Had code read it said right front wheel erratic response from wheel speed sensor. Had sensor changed no change to error code, now the traction control light and passenger seat airbag light has come on. This is a 2017 ram tradesmen with approximately 70k mileage
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525010June 2, 2023
STEERING
The contact owns a 2013 Ram 1500. The contact stated while driving 55 MPH and approaching an exit, the contact became aware that the steering had seized, and the vehicle became extremely difficult to control. The power steering fault warning light was illuminated. The contact was able to drive the vehicle to the dealer, who diagnosed a failure with the electronic steering module inside the steering gearbox. The vehicle unrepaired at the dealer. The manufacturer was not notified of the failure. The failure mileage was 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525065June 2, 2023
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA, EQUIPMENT:ELECTRICAL:INFOTAINMENT
The contact owns a 2018 Ram 1500. The contact stated that while reversing down the driveway, he noticed that the rearview camera image displayed was extremely blurry. The contact stated that the infotainment system was operating erratically by making SOS calls, changing settings, and displaying a rearview camera image while in the vehicle was in drive. There were no warning lights illuminated. The vehicle was taken to the dealer but was not diagnosed. The contact determined that the infotainment system head unit did not match what was listed in the vehicle as per the VIN search. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525103June 2, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2016 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle started to decelerate and lost motive power. The check engine warning light was illumined. The contact stated that upon research, he discovered that the VIN was included in NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the parts to do the recall repair were not yet available. The vehicle was towed to the dealer where it was diagnosed that the high-pressure fuel pump needed to be replaced. the vehicle had not yet been repaired and remained at the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was approximately 124,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525112June 2, 2023
FUEL/PROPULSION SYSTEM
Fuel tank malfunctions. It will not relieve pressure to fill up. Have to continually pump gas for a long time for it to fill the tank up. This has happened on multiple replacement tanks. Yes, it is available for inspection. My safety and others is put at risk because it allows gas to overflow while filling up with the automatic pump. Also due to having trouble putting fuel in it causing me to run out of fuel in the middle of traffic. This is the 3rd gas tank I've had on my dodge ram's that has had the same problem. This has happened on multiple Dodge Ram 1500's that I have owned. The component has only been inspected by the dealership when sent in for repair/replacement on each occasion. It has consistently shown to have this problem when the vehicle gets to about 40,000-70,000 miles on the vehicle. There are no warning signs or symptoms that show before it happens.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525115June 2, 2023
ENGINE
This is a known issue with the hemi motor. Dodge, still to this day, have not done a recall. My truck had 80,000 miles when the exhaust manifolds bolts were broken off due to warping. Dealership for whatever reason only replaced the gasket and the bolts but I have to go back again for the same exact reason. They will probably replace the manifolds this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525031June 2, 2023
ENGINE
The truck engine stop running as I was accelerating from a stop at an intersection. It auto-shifted to park and required me to restart the truck. Thankfully this was not a busy intersection or pulling out on a highway. This is the 2nd time it has happened in less than 30 days. In my opinion, this is a major safety hazard that needs more attention given by the manufacturer. Someone could be seriously injured if this happens in a busy intersection. There were no warnings or messages at the time of the failure. The next step is bringing it to the service center.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524783June 1, 2023
ELECTRICAL SYSTEM, POWER TRAIN
The contact owns a 2019 Ram 1500. The contact stated he was unable to start the vehicle. The contact stated that he was able to jumpstart the vehicle. The contact stated while depressing the accelerator pedal, the vehicle stalled. The vehicle was not drivable. The contact towed the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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