Ram 1500 Complaints

11,877 consumer complaints on file.

#11534301July 25, 2023
ENGINE
Both exhaust manifolds cracked creating an exhaust allowing exhaust gases/fumes into the vehicles cabin causing an obvious safety issue. No warnings lights of any sort, the components were inspected by the dealership and confirmed that they were cracked. This is a recurring problem as a quick search about ram exhaust manifolds will provide a never ending list of stories and the dealer themselves stated they are constantly replacing cracked exhaust manifolds everyday and the parts are hard to get due to the issue being so common.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534415July 25, 2023
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
Ram stated they fixed a previous 29 recall bcrm and pcm. Car will not turn off now bcrm failed 12 of 24 modules and engine won’t turn off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534443July 25, 2023
UNKNOWN OR OTHER
Right passenger visor fell off completely from the wire in the ceiling. Left driver side visor loose and is dangling from the wire from the ceiling. They are in place hooked on to the snap on part. Neither one can be used.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11534021July 24, 2023
ENGINE
Exhaust manifolds leaking at cylinder heads due to broken manifold bolts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534039July 24, 2023
POWER TRAIN
4 of the exhaust manifold bolts were broken, so exhaust manifold was leaking and making vehicle very loud. Both sides of engine had broken bolts. Safety of me and my passengers was not at risk, if you were to exclude our eardrums. I had an independant service center fix the issue. the failed component was not inspected by the manufacturer, police or insurance representatives. The shop that did the work inspected the failed components. The engine was making a loud ticking noise while running. Noise was emitting from both sides of the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534085July 24, 2023
FUEL SYSTEM, DIESEL, ENGINE AND ENGINE COOLING
The contact owns a 2014 Ram 1500. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle stalled. Additionally, the contact stated the vehicle failed to start. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 110,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534106July 24, 2023
STEERING
The contact owns a 2019 Ram 1500. The contact stated while driving 65 MPH around a corner, the steering wheel became firm without warning. The contact turned the steering wheel from side to side for the steering wheel to start operating normally. The vehicle was taken to the dealer and the contact was informed that no cause for the failure was found. The vehicle was not repaired and the failure reoccurred. The manufacturer was not contacted. The failure mileage was 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534111July 24, 2023
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
WHILE MOVING TO SOUTH CAROLINA i NOTICED THAT SOMETHING WAS HANGING, A WIRE OR SOME TYP IF LINE, AS I CRAWLED UNDER THE TRUCK, I FOUND THAT IT WAS THE FUEL TANK STRAP. THE STRAP HAD PULLED OUT FROM THE FRAME THAT WAS CORRODED. I HAVE ALWAYS WASHED THE UNDER CARRIAGE COMING FROM MASSACHUSSETTS AND THE ROAD SALT. AT THE PRESENT TIME I AM USING A TIE DOWN STRAP TO SECURE IN PLACE. SEARCHING THE INTERNET, I FOUND THAT THERE IS SOME TYPE OF RECALL BUT NEVER RECIEVED ANYTHING IN WRITTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534191July 24, 2023
ENGINE
Both exhaust manifolds cracked around 55k miles to include pins. Causes exhaust to leak into the cab.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534225July 24, 2023
FUEL/PROPULSION SYSTEM
High pressure fuel pump may fail prematurely. Recall dated June 9, 2022 and after more than a year there is still no remedy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534236July 24, 2023
SERVICE BRAKES
Brake pedal will randomly have NO resistance and no brake activation, a quick second stroke usually gives full normal brakes with no fade or problems. Occasionally second and third stroke may not have brakes, but eventually come firm. I believe it's a power assist issue, several posts online referr to same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534228July 24, 2023
ENGINE
Exhaust manifolds are both cracked and leaking exhaust. I have to keep my air on recirculating to keep exhaust fumes out of the cab.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533880July 23, 2023
ELECTRICAL SYSTEM
The Motor Generator Unit stopped charging the battery, which in turn made my battery die. This can be inspected. I was put at risk due to being broke down out of town on the side of a main street. The vehicle was inspected by a local mechanic shop as a Ram dealership was not within their city limits. They were the only ones to inspect it. Prior to the battery completely dying, my check engine light and low battery light came on within 10 seconds of each other. My battery died within 15 to 20 minutes of that happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533910July 23, 2023
ENGINE
The exhaust manifolds have cracked. This can lead to dangerous fumes getting into cab and extra pollutants to the atmosphere. It can also cause premature engine failure which could be deadly if it happens while driving. This is a known defect with this engine. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533844July 22, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Was changing drivers thought I had put the vehicle in park passenger got out I got out and the truck began to run backwards it knocked us both down and hit a telephone pole with the passenger side door passenger was able to run and catch vehicle in time before it ran backwards into traffic
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11533762July 22, 2023
SUSPENSION, WHEELS
Another issues with this truck and ram needs to do a recall! Besides shutting off now I have major suspension issues! I have gotten an alignment pretty much every other month. Been through three sets of tires due to this suspension issue. Truck is maintained and has always been to dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533567July 21, 2023
FUEL/PROPULSION SYSTEM
Hello, On March the 31st, 2023 my husband 2016 Dodge 1500 ECO Diesel Truck serial number 1C6RR7KM5GS326355 stopped working while on a fishing trip returning to Tucson, Arizona . The truck was towed to Globe , Arizona still at auto shop since March 31,2023 , he left it for them to fix thinking he would get his truck in about a week or so. Unfortunately, he was contacted by the dealer Horne Dodge Chrysler Jeep Nissan, Globe , Arizona and found out that it was a recall on a high pressure fuel pump , which to this date July 20.2023 they have not been able to repair. The dealer explained the part is not available and neither are any replacement parts to fix the vehicle fuel pump with an unknown date of service to get the truck back up an running. First of all you need to understand this was my transportation back and forth to work and I had no choice but to go out and purchase another vehicle which put be in a bind financially as I am making to truck payments. I have been a fan of diesel of dodge diesel trucks and found another dodge truck which was a 2023 RAM 1500 VIN 1C6SRFFM2PN550123 , at Bill Luke Dodge in Phoenix, AZ in mid- April as I needed a vehicle to transport to work and Horne Dodge had no resloution to get the current vehicle fixed. Then a few weeks after purchasing a 2023 Dodge I received a recall notice once again for my new truck I just bought. This is so upseting to me as now I am hoping this truck doesn't quit working on me as still have another truck sitting at the dealer to get repaired from the same recall. My request is resititution for all my payments from VIN# 1C6RR7KM5GS326355 made from March - current date this is resolved and or go ahead and buy the truck back at FMV,or what you would call a " buy back" then you can resale when you figure out and get it fixed. I have called numerous time and your recall customer service have provided me with nothing and gave me various numbers to keep calling. I was told to send in reciepts once resol
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533593July 21, 2023
FUEL/PROPULSION SYSTEM
Like to report due to lack of fix a recall as fuel starvation - which have a High pressure Fuel pump defective I ended paid the cost of Filter diesel plus other other damage parts. Now seems to be that I eat the cost of recall. Out the blue now the part is on order. I am very sure the High Pressure Fuel Pump is defectives has damage other components.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533664July 21, 2023
STEERING
Steering locked up and had to replace Steering Rack. Found out many models have had same issue with SAME PART. This should also have been part of any recall due to the nature and severity of this failure. Part was hard to find due to the nature of this issue and many have been replaced This issue could have caused a severe if not deadly accident if component would have failed while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533684July 21, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM
Dealer confirmed faulty ABS unit module part #68210719AB on my 2013 Ram 1500 Big Horn. No antilock brake capability, no trailer brakes, no traction control and 4 dashboard warning lights on. Dealer went to order parts in April and FCA says it's on engineering hold until march 2024 at the earliest. I told FCA Ram Customer Care on multiple occasions that the truck in not useable and is a safety hazard. I contacted FCA in June and they wouldn't give me a case number and basically said it is what it is. Dealer can't do anything and has tried everything to find the part. I saw there was a class action lawsuit filed and multiple complaints about this very same issue, most notably with 2017-18 Ram 1500's but mine is a 2013 with same issues and same part #. I can't be expected to not have a vehicle for 11 months at best. Ram Customer care has not been helpful at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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