Ram 1500 Complaints

11,877 consumer complaints on file.

#11535586July 31, 2023
AIR BAGS
The contact owns a 2013 Ram 1500. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal sound. Additionally, the air bag warning light illuminated intermittently. The vehicle was taken to the dealer, who informed the contact that the seat needed to be removed to inspect the air bag sensor. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535587July 31, 2023
FUEL SYSTEM, DIESEL, ENGINE AND ENGINE COOLING
The contact owns a 2019 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535610July 31, 2023
ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL
The contact owns a 2014 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power, and the vehicle was coasted off the roadway. The vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who related the failure to NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling). The VIN was included; however, the part to do the recall repair was not yet available. The contact also received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure and confirmed that parts were not yet available. VIN tool confirms parts not available. The failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535468July 31, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ENGINE, SERVICE BRAKES
While driving at any rate of speed the brakes have suddenly just locked resulting in the inability to move. When it locks up it takes a harsh fast jerk on everyone in the vehicle. Not only does this put my entire family at risk of potentially getting hit by other vehicles that could possibly lead to a fatality. The brakes also lock up while backing up for no reason which again jerks everyone in the vehicle. The engine shuts off randomly while moving also while slowing down or coming to a stop which puts everyone at risk. The Manufactures have many defects that are highly detrimental to families, Ram needs to recall these trucks as its putting everyday life in danger. A truck can be replaced however a loved one you can't. I barley drive mine not only due to the safety risk and defects but also because I had many issues with the Dealership I purchased from, and I will not put myself or child back in such environment which results in having to find someone else that deals with Ram. I have made ongoing complaints regarding the issues including Battery was completely dead and I had to replace, the dashboard lights blink, message power steering unavailable, services shifters. I have made it very clear that I personally do not feel safe driving my family in this truck. Ram has done a poor job with getting the help owners need to stay safe. I never get a response from anyone when I report problems. So, I have a New Truck in my driveway, with financial obligations yet the New Vehicle is unreliable transportation, along with putting lives at risk. Ram needs to recall these trucks due to the ongoing defects and poor quality along with acknowledgement that the truck is not worth the price paid. I avoid going out because the truck is not a reliable vehicle for a family, it's only a risk taker and I'm not willing to risk my life or my families. This has caused ongoing hardship; I fear driving my own vehicle which has caused me to not go out in the community.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535325July 30, 2023
ENGINE, UNKNOWN OR OTHER
Multiple instances where vehicle shuts down, immediately stopping/slowing the vehicle. This has occurred while vehicle is in motion, also in stop and go traffic. Engine will shut off immediately and throw multiple check engine/system warnings, including "Service ABS, Service Stability/Traction Control, Service Airbags. Had service appointment with dealer, but was vehicle was released with dealer stating they could not reproduce instance. Within a week, the vehicle shut down in traffic and had to be towed back to the dealer. Pictures were taken of the dash code and provided to the dealer. After a second week, the dealer response was they could not duplicate the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535264July 29, 2023
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
This is the second attempt reporting this issue with this vehicle and I have not received any response. This vehicle has recalls and was sold with recalls, in which I find this highly irresponsible from all angles. You can see for yourself the safety risks, it is very clear it is a safety hazard issue. Yes, the vehicle has been looked at and we have the proper paperwork and also, yes, warning lights have come on and they were checked and dismissed as “normal.” It is not normal, nor is it safe, nor is this acceptable. Not a single person, manufacturer, even cares to fix this problem that did not occur on our behalf, it is due to horrible manufacturing. How these vehicles are allowed to be sold blows my mind.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534997July 28, 2023
STEERING, STEERING:RACK AND PINION
The contact owns a 2017 Ram 1500. The contact stated that on several occasions while driving at undisclosed speeds, the steering wheel became very difficult to maneuver. The service power steering warning light was illuminated. The contact stated that after turning off and restarting the vehicle, the steering wheel operated as designed; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed that the rack and pinion had failed and needed to be replaced. The vehicle was not repaired. An undisclosed dealer was notified of the failure and the contact was informed that the VIN was not under recall. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535133July 28, 2023
STEERING, ELECTRICAL SYSTEM, SUSPENSION
On 26 July 2023 I was driving on the feeder road on west 610 south in Houston Texas. While making a left turn onto MLK Blvd my power steering quit in the middle of the turn. The service power steering light illuminated and the steering was very difficult. I was able to manhandle it back to the house but upon arrival it was almost impossible to get the truck into the driveway due to the steering being so hard. After finally getting into the driveway I turned the truck off and then on again and the steering seemed normal. I haven’t driven the truck sense. My current mileage is 70368. Luckily I wasn’t on the freeway when this occurred as this was during rush hour traffic. It was already bad enough that the he issue occurred at a traffic light with a dual left turn into three lanes. This is a major safety issue that CDJR should issue a recall for. I have read that there are thousands of other similar complaints for the same issue and was told by the dealer that the parts are on back order. The issue with the steering commands an immediate safety bulletin and a recall as it puts not only the driver and passengers at risk of serious injury or death, it also places the risks on the general public.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535135July 28, 2023
POWER TRAIN
I have problems when my truck is shifting from park to reverse. There is a jerk that happens when I put the truck in reverse. Sometimes when I put the truck in reverse a prompt on the dash says the vehicle must be in park and the R on the 8 speed dial blinks. When I’m on flat pavement and I shift from P to R I feel no jerk. The truck shift perfectly when driving. I also noticed when the vehicle had been sitting for a while and when I go from P to D and start driving I get a hard jerk. I took it to the dealer they reset the Transmission and the problem still exist. I was told that I have to replace the transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534752July 27, 2023
STRUCTURE:INTERIOR PANELS:SUN VISOR
The contact owns a 2020 Ram 1500. The contact stated while driving 75 MPH, the front driver’s side sun visor detached from the vehicle. The contact took the vehicle to the local dealer, where it was diagnosed with needing the front driver’s side sun visor needed to be replaced. The vehicle was repaired however, in July 2023, the passenger’s side sun visor detached. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was 12,183.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534771July 27, 2023
ENGINE
There was a loud ticking noise coming from the engine. Upon taking it to a service center is was diagnosed that 2 bolts from the passenger side exhaust manifold were sheared off due to the heat wrapping of the manifold. This happened a year before on the driver side which had 2 bolts as well sheared off from heat warping on the manifold. This is a common issue with most rams and should be a recall for faulty heat treated manifolds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534793July 27, 2023
SUSPENSION, FUEL/PROPULSION SYSTEM
Air suspension system fails causing dangerous driving condition. This is an ongoing issue which began periodically when temperatures dropped below 32 degrees. Now it is occurring more frequently causing the vehicles steering and stability to be compromised. Fuel tank strap failed due to heavy rust causing one end of tank to drop and scrap on the road surface. Potential safety and fire hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534868July 27, 2023
STEERING
While driving the truck the power steering intermittently stops working. Sometimes by turning the truck off and back on it resets to start working again. When the power steering goes out it is nearly impossible to make a turn onto a road, etc. Turning a corner I nearly hit another vehicle head on when the power steering went out. Prior to failure there was no indication or notice it was going to stop working. Mechanic currently has the truck and just called to say it is a $3200 repair due to the module, pin, etc being bad. Parts are on back order, I’m assuming because it has been occurring with several of the RAM trucks. I reached out to the dealership and they informed me that there was currently no power steering recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534918July 27, 2023
ENGINE
Exhaust Manifolds have cracked twice on the right and once on the left side in the first 45K miles of the vehicles life. Both times replaced under warranty, there appears to be a design defect here that should be resolved. Leaking exhaust manifold in California will violate CARB emission standards.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534719July 27, 2023
VISIBILITY/WIPER
The plastic clip that holds the sun visor into the roof has broken after 32,000 miles of driving, when the plastic has failed he visor can fall out of position and into the field of view, the visor can no longer be stored in its correct position, it also needs to be held while driving so that it does not obstruct ones vision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534757July 27, 2023
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Accelerating from a stop, turning hard right, engine shut off without warning. Vehicle steering seemed unaffected, emergency brake engaged without warning, dash read “apply brake and push start button”- the standard start up message upon entering when parked and engine off. No other indicator lights. Vehicle restarted by applying break and pushing start button. Vehicle lurched mildly when starting engine. Happened approximately 1435, temp around 95 F, daily driver vehicle, driven that am without issue. The remainder of the 10 minute drive, the battery indicator light would come on with a chime. Indicator would remain on around 10-20 seconds and turn off. Battery warning light came off and on at least 8 times within 10 minutes. Vehicle ran without issue aside from battery warning light. Parked for 9 hours and drove home without incident or warning lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534733July 27, 2023
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2022 Ram 1500. The contact received notification of the NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair were not yet available. An undisclosed dealer was contacted and confirmed that the parts were not available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534672July 26, 2023
ENGINE
OBDII Codes P0300: multiple/random cylinder misfire detected P000A: A camshaft position slow response bank 1
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534681July 26, 2023
STEERING
While making a right turn from a stop, I lost all steering almost running into the car adjacent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534522July 26, 2023
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2022 Ram 1500. The contact stated that the vehicle hesitated upon depression of the accelerator pedal with the check engine warning light illuminated. The vehicle had been taken to the dealer on several occasions and the contact was informed that there was a misfire in cylinder #5. On another visit the contact was informed that there was a misfire in cylinder #6. The spark plugs and fuel injectors have been replaced; however, the failure persisted. The contact stated that there a burning electrical odor inside the vehicle. The manufacturer was notified of the failure and a case number was provided. The vehicle was not repaired. The failure mileage was approximately 20.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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