Ram 1500 Complaints

11,877 consumer complaints on file.

#11532533July 16, 2023
UNKNOWN OR OTHER
The sun visor/shade attachment to the roof is broken on both passenger and driver side. This is a known issue, which when the sun visor is down to block the sun, the visor will become dislodged from the ceiling causing the visor to drop suddenly into your line driving vison. This issue has been reported to RAM and is on all RAM forums. The forums indicate that RAM fixed this issue in future models but has not addressed this issue with all vehicles. This is a significant safety issue that RAM has failed to address.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532588July 16, 2023
STEERING
I was driving 70mph on the freeway when my power steering stopped working. No warning lights came on. I slowed to 55 mph and it seemed to help. Steering is working currently but not sure for how long.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532417July 15, 2023
SERVICE BRAKES
2019 Ram 1500 Laramie. Currently 23,040 miles on odometer. Warning light comes on indicating failure of electronic braking control and trailer brake failure. This condition renders stability control, antilock braking, cruise control and trailer braking inoperative. Very dangerous situation when you lose your trailer brakes when towing. Dealer diagnosed as ABS module failed, part not available until approx. March 2024 (8 months). FCA part number 68295368AC. I consider vehicle unsafe to drive. This is a well known problem with no indication of desire by FCA to remedy issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532433July 15, 2023
STEERING
The power steering on my 2019 Ram 1500 stopped working while driving on Interstate Hwy 94 in Wisconsin in heavy holiday traffic on Friday, June 30, 2023. The steering wheel vibrated, I heard a warning sound, and a warning message came up that indicated the power steering needed servicing; there was immediate loss of the power steering; this all happened in 2-3 seconds. It was only because I was strong enough that I was able to exit the Interstate and return to my home about 90 miles away. Had my wife or another person with not as much strength been driving, they would not have been able to manage the situation. It is a definite safety issue.  The next time I entered the vehicle a day or two later to have it inspected, it was working again. But, again, on Saturday, July 8, 2023, the same issue occurred on Wisconsin State Hwy 29, after driving approximately 80 miles. My wife was with me this time so she witnessed the event. We pulled into a truck stop to eat. When we returned to the vehicle, it was working again. On Tuesday, July 11, 2023, we had the vehicle inspected by Chilson’s Corner Motors of Cadott, Wisconsin. They determined that the gear rack and pinion system needed to be replaced. The cost was estimated to be $2500. They indicated (and we verified) that the VIN# was not included in the 2019 Rams that were recalled for this issue. After checking other possibilities to correct the issue, we called Chilson’s to order the Gear rack and pinion for the vehicle. Interestingly enough, they did not know how long it would take to receive the part as there was a back order on these parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532509July 15, 2023
ENGINE, POWER TRAIN
The vehicle loss power why I was attempting to accelerate on the highway. I observed ticking noise from the engine that progressively got louder and began knocking noise that eventually caused the vehicle to under perform. I took vehicle to dealer and they informed me of a damaged lifter in cylinder #5 the damaged cylinder camshaft.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532210July 14, 2023
VISIBILITY/WIPER
The plastic stem that holds the driver side visor in place broke and the visor dropped obstructing driver visibility from the front windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532264July 14, 2023
STEERING
******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS REQUESTED BY THE CONSUMER THAT THEY WISH TO HAVE IT REMOVED SINCE IT IS A DUPLICATE OF 11532433*DJR ******* DELETE VOQ *******
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532320July 14, 2023
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2021 Ram 1500. The contact stated that while her husband was attempting to reverse into a parking space, the vehicle inadvertently lost motive power before stalling. After calling for Roadside Assistance, all attempts to jumpstart the vehicle failed. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the high-pressure fuel pump in relation to NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine). The VIN was included however, the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that parts were not yet available. A case was opened. VIN tool confirms parts not available. The failure mileage was 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532075July 13, 2023
ENGINE, VEHICLE SPEED CONTROL:THROTTLE
The contact owns a 2016 Ram 1500. The contact stated while driving 47 MPH, the brake pedal was depressed, and the vehicle independently accelerated. The contact stated that the vehicle failed to stop as needed. The contact stated that the “Service Electronic Throttle Immediately” message was displayed. The contact stated that she continued to depress the brake pedal until the vehicle stopped. The vehicle was then cautiously driven to the dealer to be diagnosed. The contact was informed that the throttle body was gunky and needed to be cleaned. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532184July 13, 2023
AIR BAGS
I was in a car accident and my airbags did not deploy. No warning lights on prior to the accident.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11531813July 12, 2023
FUEL/PROPULSION SYSTEM
When Filling the truck up with fuel, after 1-2 gallons the pump would shut off and I would have to repeat this process to fill up my 32-gallon tank. When I took it to the mechanic, it was found that the tank and filler neck was not properly preventing the pressure, causing the pump to think the tank was full and shut off. By the time we figured out the issue Stellantis had already developed an updated tank and filler neck and were putting it into their new trucks, but they never informed the public of the error nor issued any kind of recall to fix the existing issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531815July 12, 2023
STEERING
EPS (Power Steering Rack and Pinion) Driving on the interstate when my whole EPS (Power Steering System) failed at 75MPH. Never had had prior issues, No warning lights until after the system failed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531904July 12, 2023
ELECTRICAL SYSTEM
When driving, the vehicle jerked and stopped working, could not drive and would not respond. I had to coast to the curb as best as possible. Vehicle was towed to preferred independent service center. I had just gotten off the freeway and if this had happened about 2 minutes prior we could have been stopped completely on the freeway. Major safety risk to me and my family. The problem, recall 66A, is currently being repaired, and has been confirmed, by our independent service center. No warnings prior to failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531713July 11, 2023
ELECTRICAL SYSTEM
Digital dashboard went completely out. No warnings are illuminated no speedometer. Safety hazard
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531515July 11, 2023
STEERING:ELECTRIC POWER ASSIST SYSTEM
The contact owns a 2014 Ram 1500. The contact stated that while the vehicle was in reverse, the steering wheel became stiff, making it almost impossible to steer the vehicle. The power steering fault warning light was illuminated. The vehicle was towed to a dealer where it was diagnosed that the electric power steering unit needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 26,220.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531527July 11, 2023
FUEL SYSTEM, DIESEL, ENGINE AND ENGINE COOLING
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at approximately 72 MPH, the vehicle shut off without warning light. The forward momentum of the vehicle allowed the contact maneuver off the roadway and the vehicle came to a stop on the grassy shoulder. The contact could not restart the vehicle and had the vehicle towed to a certified mechanic who confirmed that the failure was related to the recalls. The vehicle was towed to the dealer but was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 172,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531572July 11, 2023
UNKNOWN OR OTHER
Rear backup camera works intermittently, can work or stop working at anytime. Difficult to hook up to a camper or back into a parking space, very dangerous when needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531389July 10, 2023
ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated while driving 64 MPH, the vehicle stalled inadvertently. An unknown warning light was illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart after several attempts and was towed to the dealer to be diagnosed. The vehicle was not repaired. Additionally, the contact became aware that the VIN was included in NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 107,777. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531418July 10, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2014 Ram 1500. The contact stated while driving at an undisclosed speed, the vehicle stalled. The vehicle was not able to be restarted. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the high-pressure fuel pump needed to be replaced. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 40,900. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531419July 10, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2014 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed and hauling a boat uphill, the vehicle lost motive power with the check engine warning light illuminated. Additionally, a fuel odor was detected while driving. The vehicle was taken to the dealer, where it was confirmed that parts were not yet available for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and two cases were opened. The failure mileage was approximately 115,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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