Ram 1500 Complaints

11,877 consumer complaints on file.

#11533706July 21, 2023
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, ENGINE
This whole vehicle has several recalls, looking at what the recalls stated, those are all safety issues that could occur at any moment. The engine has failed in said vehicle. The issues at hand have been confirmed by a registered mechanic. He was unable to locate any engine for this vehicle and it was taken to a dealership, in which they will not fix. Also, have been in touch with Stillantis, however, after giving them time to respond after the initial conversation, to find out they never took down our information. Another issue is they lied and said the dealership said it was fine. The problem is that was a definite lie. They did not know where or what dealership. This vehicle was made and sold to be reliable but, it is not. There are recalls and there have been class action lawsuits but, no one is willing to help with something that was not to be sold in the first place.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533534July 20, 2023
STEERING, ELECTRICAL SYSTEM
The electronic power steering suddenly stopped working while I was turning and I almost got in an accident, then the power steering suddenly came back again while I was turning and since it wasnt working I was having to use a lot of force to turn it so when it came back on the steering wheel turned very quickly and I ended up in the ditch. Luckily no one was hurt this could have been very bad. Yes it is available for inspection. The safety of a lot of people were at risk. This is a recall on other 2013-2015 Dodge Ram 1500's, ours however doesnt match the serial numbers of the recalled ones even though it is obviously affected by the same issue. The recall number is VB9/NHTSA 19E-077. The parts have been looked at by a mechanic and they are bad, and very expensive to replace. The electronic dash also stopped working before this so I dont know if there were any warning lights or anything before this happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533156July 19, 2023
SUSPENSION, STEERING, VEHICLE SPEED CONTROL
I was driving and slowing down to 45 mph going through Corrigan, TX on 59. The truck all the sudden accelerated pulling to the left, then all of a sudden slammed to the right and went over a curb. I had no steering control and my foot was all the way down on the brakes to try and stop. I'm lucky it didn't happen 20 min before when 75mph was speed limit. The a frame broke, Ball joints, broke rack and pinion, cracked the weld that holds the a frame to the truck, and I'm not sure what else is broken yet. My rim and tire both need to be replaced. The aluminum broke straight across. This should not have happened and could have gotten me and others killed. I am getting the truck taken to dodge to find out what all broke and how much it is going to cost. I should not have to pay for this. This should never happen and it put me and everyone around me in danger. I am still a nervous wreck from this.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11533169July 19, 2023
STEERING
Air suspension began to fail over and over while driving causing the vehicle to become unstable. First dealer says it’s a air compressor, then it’s the manifold that controls the air, then they aren’t sure why it kept happening ended up needing to replace the rear air bags because they kept failing. Major safety concern almost flew off the highway because of how quickly the air got dumped.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533172July 19, 2023
STEERING
While driving at low speeds the steering becomes difficult like the electric power steering is failing. It’s intermittent but is becoming more consistent. Feels like the power steering system is failing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533183July 19, 2023
STEERING
While moving across a parking lot to the back row, my truck suddenly and without warning sharply turned left. This sharp turned was not initiated by me. The turn resulted in a severe impact with a light pole concrete base, causing severe damage to the left front bumper and fender. Also caused damage to the interior steering column. Luckily no other person or vehicle was involved, and I was not injured in this event. The front wheels were lock in extreme left position. Due to the severe damage, my truck had to be towed. The tow truck driver stated that the steering was also locked. The truck has since been deemed irreparable by the insurance company. My son made me aware that there have been 59 similar issues reported with the steering of the 2017 Ram 1500.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11533236July 19, 2023
UNKNOWN OR OTHER
OEM UConnect 8.5" screen delamination resulting in constant screen flashing due to "ghost touches" causing distractions to driver. Issue causes the inability to turn screen off when flashing and changing screens on its own which can be hazardous any time, especially at night; when phone is connected to vehicle bluetooth system, the UConnect screen makes random calls which also distracts driver due to having to end a call on the actual phone, otherwise the person called at random is constantly put on hold and resumed to the point it is impossible to speak (hands-free laws in my city create the necessity to be able to speak via bluetooth) and, in the event an emergency call to 911 has to be made while driving, it does not appear the screen malfunction will allow it; climate randomly switches from heat to cool and continuously adjusts fan speed; equalizer on audio system controls itself and prevents driver from altering; radio station changes constantly and back and forth between AM and FM; inability to change clock if necessary; inability to change screen settings whatsoever. This vehicle may be inspected at any time. Dodge dealership maintenance confirmed it is a known issue and recommends the system be replaces (at my expense), even though this exact issue can be found in online forums, etc. dating back to 2017. There were no warnings, only what looked to be a crack in the screen which was later found to be an air bubble under the lamination that continues to spread. My vehicle is very rarely left parked while uncovered and has only been used per the owner's manual. This issue was also not disclosed when the vehicle was bought. My screen in particular did not start having issues until the end of 2022, at approx. 46,000 miles. The manufacturer's warranty has lapsed and an extended warranty was not purchased. However, had I known this could be an issue the manufacturer would not take responsibility for, I would have purchased an extended warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533302July 19, 2023
STEERING
The contact owns a 2019 Ram 1500. The contact stated while driving approximately 25-30 MPH and attempting to make a left turn, the power steering failure message illuminated. The vehicle became difficult to maneuver. While driving at slow speeds the steering wheel was slightly swaying from left to right. The failure occurs while idle as well. The vehicle had not been taken to the dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533314July 19, 2023
STEERING
When backing my 2017 Dodge Ram 1500 out of a stall, I suddenly lost power steering. As I tried to crank my wheels straight the issue became worse. The issue persisted until I reached a certain MPH and then returned to normal. The next day the issue was back from the moment I turned the truck on. I have researched extensively and have found recalls for this exact issue on all surrounding years of the 2017 Ram, but the dealership tells me my year is not included in this recall, which seems very odd to me. The recall listed on the website describes my issue exactly, so I am unsure why the recall wouldn't include the 2017 model. It seems that Dodge is opening themselves up to a major potential law suit. I fear that it will go out while driving at higher speeds and will cause control loss of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533349July 19, 2023
FUEL/PROPULSION SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
high pressure fuel system completely replaced after recall and it broke down again with same symptoms.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533094July 18, 2023
STRUCTURE:BODY
I am having issues with water coming in on the driver side. Every time it rains it drips right where my break pedal is and makes is really slippery and completely floods the floor where the driver seat is. This is a safety issue if I am trying to break and the break is so slippery because water is constantly on the break pedal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533095July 18, 2023
AIR BAGS
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 21V632000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533084July 18, 2023
ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Turning into parking lot vehicle shut down Engine stopped emergency brake came on 3rd time in 4 months 16000 miles on 2022 ram 1500 etorque
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532706July 17, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The contact stated while driving 45 MPH, the vehicle lost motive power. The contact was able to pull into his driveway. Several unknown warning lights were illuminated. The contact stated that the vehicle failed to start as needed. The local dealer was contacted and advised the contact that the vehicle was unsafe to drive. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 170,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532711July 17, 2023
STEERING
The contact owns a 2019 Ram 1500. The contact stated while driving approximately 70 MPH, the steering wheel became difficult to turn. The contact was able to pull off the roadway. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 100,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532798July 17, 2023
UNKNOWN OR OTHER
This is the 2nd Dodge pickup with an exhaust manifold defect. My 2004 Dodge Ram and now my 2015. This is a wide spread well known defect that should be corrected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532819July 17, 2023
AIR BAGS
The contact owns a 2018 Ram 1500. The contact stated while walking to the vehicle, the contact became aware that the rear passenger’s side air bags had deployed, causing damages to the roof of the vehicle and dented the frame of the rear passenger’s side door. The vehicle was not diagnosed. The dealer was contacted and stated that the vehicle needed to be diagnosed. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The contact was informed that the vehicle was not under recall. The failure mileage was 47,818.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532842July 17, 2023
STEERING
On two occasions the power steering stopped working and I had to physically control the truck and control the direction it was headed. The first time I was headed home and had to muscle the steering to get home. The second time as I was headed up the driveway to leave to go to the doctor's office the steering got hard to move so I parked the truck and took my other vehicle. When the power steering stops working a warning light displays on the control panel. I found on the internet that this issue is a known issue by the manufacture since at least 2021. It states that the EPS (electric power steering) module is at fault. I found out today that the module is located inside the rack and pinion. It is now July 17, 2023, and this problem caught me completely by surprise. I am currently trying to locate a rack and pinion for my vehicle with an estimated date of August 7, 2023 See below from vehiclehistory.com: What are some of the 2014 dodge Ram 1500 power steering problems? 5219 6 Top Answer Nick B. January 19, 2021 The 2014 Ram 1500 has electric power steering, so luckily You'll avoid all the issues with power steering fluid leaks, power steering pump failure, and air in the fluid. However, it comes with a whole host of new issues, which can manifest more suddenly and catastrophically (at speed). On the other hand, it seems as if these issues happen less commonly, so it's a fair trade off in the minds of many. Typically, if You're going to see a failure, it's going to be the EPS module. It's possible that You'll have intermittent power steering loss, but it commonly happens all at once -- which can really be quite dangerous if You're traveling at highway speeds. Some drivers report this failure at high mileage, but an unsettling number have reported it at 50,000 or fewer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532635July 17, 2023
ENGINE
Noticeable engine noise experienced with my Ram 1500 Eco diesel. My local dealer diagnosed the noise to be coming from the high pressure fuel pump that there is an open recall on for over a year. Dealer cannot make repairs without the parts available. Looks to be they are now. Recall this is referenced too: 22V-406
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532675July 17, 2023
AIR BAGS
The Airbags did not deploy in head on collision at a speed of over 30 mph. No warring lights were present at the time of the accident. The vehicle was totaled by the insurance adjuster and the police were on scene after the accident happened.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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