Ram 1500 Complaints

11,877 consumer complaints on file.

#11536856August 7, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2015 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle violently jerked while accelerated. No warning lights was illuminated. The vehicle was taken to the dealer where it was diagnosed that the tone rings delaminated and failed and needed to be replaced. The vehicle was not repaired. The contact referenced the NHTSA Campaign Number 20V475000 (Engine and Engine Cooling). The manufacturer was notified of the failure, and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 152,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536870August 7, 2023
VEHICLE SPEED CONTROL
The contact owns a 2020 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle came to a complete stop at the traffic light; however, the contact stated that the vehicle then unintendedly accelerated and rear-ended the vehicle ahead. A Police report was filed. There was no injury sustained. The vehicle was not taken to be diagnosed or repaired by an independent mechanic or a dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11536921August 7, 2023
STEERING
The contact owns a 2014 Ram 1500. The contact stated while driving approximately 55 MPH and towing a light RV trailer, the power steering failed. The contact stated no warning light was illuminated. The contact pulled off the road and turned off and restarted the vehicle; however, the vehicle failed to regain steering functionality. The contact stated that the failure was intermittent. The contact had taken the vehicle to an independent mechanic who was unable to determine the cause of the failure. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536922August 7, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2014 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536948August 7, 2023
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2013 Ram 1500. The contact stated while driving 40-45 MPH, the traction control warning light and the brake warning light were illuminated. The contact stated that he continued driving until it was safe to pull over. The contact stated that he veered to the side of the road and read the Owner’s Manual. The contact then continued driving. The contact stated that the vehicle responded as needed upon depressing the brake pedal; however, he was concerned that the traction control failure could cause the vehicle to skid while slamming on the brake pedal. Additionally, the contact stated that the Adaptive Cruise Control mode was inoperable. The vehicle was taken to an independent mechanic, and then to the local dealer, where it was diagnosed that an unknown module needed to be replaced; however, the part was not available. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that parts were not available. The failure mileage was approximately 141,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536958August 7, 2023
FUEL SYSTEM, DIESEL, ENGINE AND ENGINE COOLING
The contact owns a 2014 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was contacted, and the contact was informed that the parts for the recall repairs were not yet available. No information on parts availability was provided. The contact stated that the manufacturer was made aware of the issue. The contact was informed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536972August 7, 2023
VISIBILITY/WIPER
The sun visor fails to stay secure and falls from its mounting post - obscuring vision. My driver side did this while under warranty, and was replaced. The passenger side is now falling. Online forums indicated it is a common problem others have as well. Other posts on such forums indicate that dealers know this is an issue and have replaced them out of warranty because of this. I called and reported this to the dealer that did the first repair (covered by warranty) and they said it is no longer covered. I have not had my vehicle inspected for the failure. There are no warning lights or sensors indicating the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536981August 7, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536991August 7, 2023
ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL, ENGINE
The contact owns a 2014 Ram1500. The contact received notification of NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) and 22V406000 (Fuel System, Diesel) however, the parts to do the recall repairs were not yet available. The contact stated that the check engine warning light was intermittently illuminated. The vehicle was not diagnosed or repaired. An undisclosed dealer was contacted and confirmed that parts were not yet available for the recall repairs. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The failure mileage approximately140,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537005August 7, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537016August 7, 2023
AIR BAGS
The contact owned a 2017 RAM 1500. The contact stated that while driving at 60 MPH, the vehicle suddenly fishtailed, causing the contact to briefly lose control. As a result, the vehicle collided head-on with a concrete barrier. No other vehicles were involved in the collision. No warning lights were illuminated. The air bags did not deploy. A police report was filed, and injuries were reported. The contact was transported to an area hospital and treated for various bruising and a concussion. The vehicle was towed to a tow yard and later deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was 102,192.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11537027August 7, 2023
FUEL SYSTEM, DIESEL, ENGINE AND ENGINE COOLING
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537039August 7, 2023
STEERING
The contact owns a 2016 Ram 1500. The contact stated while reversing, the steering wheel became firm with the "Steering Failure" message displayed. The vehicle was taken to an independent mechanic who informed the contact that the electric power steering module needed to be replaced. The dealer was contacted and stated that the vehicle was not included in NHTSA Campaign Number: 16V167000 (Steering). The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 100,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537041August 7, 2023
UNKNOWN OR OTHER
My uconnect infotainment unit is experiencing “ghost touching” . As I am driving at first the radio stations would change by themselves. They would go from xm to fm and etc. then my clock wouldn’t allow me to set the time. Now recently, as I’m driving, the unit is dialing numbers, reading text messages. It’s calling sos. The. My back up camera is on as I’m driving forward. Air conditioner going from high to low. I brought it into dodge and they told me it needs a new unit. I called ram and they said to bring it in to dodge and leave it there. They won’t let me. Ram told me to get a loaner but the dealership says they don’t have any. Ram also told me to get a rental but I don’t want to lay out $550-700 for a rental when I have no idea how long it will take for the part to come in. My truck is completely unable to be driven. I have had it parked with now car since August 1 when I came back from diagnostic . I am concerned that they will putting the same exact unit in there and it will happen again. I am clearly out of warranty. So as of right now I have no car, I have no idea when the part will be in and I do not the same exact unit put in the truck. It’s obviously a know issue but putting back the same unit is not going to fix the problem. They need to upgrade the entire unit like they put in the 2020s.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536773August 6, 2023
FUEL/PROPULSION SYSTEM
Fuel sensor failure, I can fill the tank and a sound will chime, then the Guage will show that the truck has no gas, this also turns off ECO mode, so now I'm burning thru more gas and not getting the fuel efficiency that I'm supposed to. If I don't track the mileage then I leave myself open to running out of fuel. Very dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536783August 6, 2023
ENGINE
On 07 May 2023, the engine temperature light came lite up on my 2014 Ram 1500 which has the Fiat Chrysler Pentastar 3.6L V6 engine. The engine had approximately 138,000 miles on it. The incident occurred while driving on a major interstate highway with three (3) other people in the vehicle. We were fortunate to have an exit close to where the incident occurred and we were able to get the truck off the highway. An independent service center was contacted and performed a diagnostic on the truck. They only code found at the time was for the engine temperature light. On 21 May 2023, the check engine light came on with no warning nor were there any previous or prior failures with the coolant system. A scan revealed a P0303 Cylinder 3 misfire was detected. On 25 May 2023, I replaced all six (6) spark plugs and coil packs. On 04 June 2023, the check engine light came on and a scan revealed a a P0303 Cylinder 3 misfire was detected. I made an appointment at Faulkner Ram Dodge dealership in Mechanicsburg, PA and was able to get the truck in until 07 July 2023. During the period 04 June 2023 through 06 July 2023, I did not drive the truck. On 07 July 2023, the dealership informed me the engine head gasket had blown, allowing coolant into cylinder 3 which was the cylinder that had shown up on the scan as the cylinder 3 misfire. The dealership indicated a new engine would be required to fix the problem. I ordered a rebuilt Fiat Chrysler Pentastar 3.6L V6 engine from Jasper Engines and it's currently being installed by one of their preferred engine installers. Upon doing research on the Fiat Chrysler Pentastar 3.6L V6 engine, the cylinder 3 misfire is a known issue and typically ends with a new engine being installed into the vehicle. There are no warnings or symptoms of the issue prior to failure. The dealership repair center indicates the issue was caused by a blown head gasket and a new engine is in order. This is exactly my same experience.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536801August 6, 2023
FUEL/PROPULSION SYSTEM
RE: FCA Recall #Z46; NHTSA #22V-406 Premature High Pressure Fuel Pump (HPFP) failure recall. It's been approximately 14 months since FCA issued its notice for a voluntary safety recall on inspection/replacement of the HPFP for my vehicle and no action has been taken by the manufacturer as of this date. The dealership still indicates that no repair parts are available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536631August 5, 2023
UNKNOWN OR OTHER
Dash will occasionally flash stop/start unavailable. Second incident yesterday happened while at a red light. Start/stop went unavailable and vehicle stalled and applied parking brake. Both incidents were while stop/start had been on and after releasing the brake. I see there is an open recall for this on the 2021 models. My vehicles build date is June 2020 seems and fall under the timeline for the 21 models but no recall for my vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536688August 5, 2023
UNKNOWN OR OTHER
I bought the truck December 2021 but my truck is 2022 ram 1500, couple month after bought it , when I'm drive the truck in the middle of intersection my truck turn off (stall ) next day i brought to dealer ship to inspect but they couldn't find anything wrong , and today Aug 5 2023 its happen again when I'm about to crossing the road the truck just stop (stall). And it's all recorded on my dash cam and I call the dealer and they said to bring my truck on Monday Aug 7 2023
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536525August 4, 2023
SERVICE BRAKES, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
ABS AND TRACTION CONTROL LIGHT COME ON FOR NO REASON. WITH MESSAGE OF SERVCICE ABS SYSTEM AND SERVICE TRAILER BRAKING SYSTEM. ALSO LIGHTNING BOLT LIGHT- (ETC CONTROL) COMES ON WONT LET YOUR TRUCK ACCELORATE OR SHIFT. YOU CAN UNPLUG THE PEDAL OVER NIGHT AND YOU WILL GET A DAY OR TWO BEFORE IT COMES BACK ON. I HAVE REPLACED THREE DIFFERENT $400.00 GAS PEDALS WITHIN TWO YEARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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