Ram 1500 Complaints

11,877 consumer complaints on file.

#11545712September 20, 2023
FUEL/PROPULSION SYSTEM
After I got the vehicle, during the first winter in January of 2021, I was filling up the vehicle at a gas station in Kansas. The fuel pump clicked off long before the tank was full and continued to click off every 3 seconds or so when attempting to continue. I stopped filling the tank at about half full after about 20 minutes in the freezing outside temperatures thinking it might have been something wrong with the pump. The gas gauge only read 1/2 full. I went to the next exit and tried again. Same situation. It took forever and finally after repeating this for about another 20 minutes, it finally did go to full but then leaked gasoline everywhere like it didn't stop because it was clogged or something. Seems to do it frequently when temps are below freezing. What ever repairs were supposedly made, did not work. I am very concerned this is a fire hazard potential if not corrected. I took it to the dealership where I purchased the vehicle and they claimed they replaced the fuel nozzle. But it continues to do this every time it gets below freezing. I am wondering if moisture / vapor is becoming frozen in the line, or that the fuel nozzle system is of poor design where the tank cannot keep up with the venting. Perhaps it was the manufacturer trying to comply with environmental regulations, but failed. In any case I worry about the fuel leaking out and catching on fire from driving or static. It is a serious problem!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545719September 20, 2023
ENGINE
The contact owns a 2013 Ram 1500. The contact stated while driving approximately 40 MPH and ascending a hill, the engine misfired with the check engine warning light illuminated. The contact stated that occasionally the front end of the vehicle was shaking and vibrating while the vehicle lost motive power. The contact arrived at his destination and used an ODB scanner to retrieve DTC codes: P0303 (Cylinder #3 misfire), P0300 (Random misfire), and P219A (Engine Unbalanced). The contact stated that the failure had become a recurring failure. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the cam shaft needed to be replaced on the right side of the engine. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545723September 20, 2023
STEERING
The power steering failed without warning while I was pulling into my driveway and I could no longer turn the steering wheel. I was completely surprised by this and ended up driving about 10 feet into my front yard grass before slamming on the brakes and coming to a stop. Kids often play in this area of my yard...this could have ended tragically. My vehicle was towed to a repair shop where it was confirmed that the power steering system failed and had to be replaced. Only the repair shop has inspected the faulty power steering system, but I did take pictures of it when I picked up the vehicle. There was no warning light prior to the failure but, Immediately afterwards, a light and message indicating "SERVICE POWER STEERING" came on in my in-dash display. I keep my vehicle well maintained and with only 90,000 miles, this failure was inexcusably premature.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545704September 20, 2023
POWER TRAIN, ENGINE
9/28/2023 - As I was slowing the vehicle down at a stop sign, the vehicle suddenly switched from drive to park, and the parking brake was activated. The motor stopped operating and the light indicating the engine was not operating was on. I was able to start the truck without further problem. The truck has a 5.7 e-torque. On 9/11/20213 the truck was left at Moss Brothers Dodge for diagnostic. The truck was there for 3 days. On 9/13/2023 I picked up the truck. The diagnostic evaluation was unable to retrieve codes errors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545546September 20, 2023
ELECTRICAL SYSTEM
The Auto Stop / Start system continues to malfunction. This occurs while the vehicle is in operation and is intermittent. The dealer serviced this issue a couple of times, and replaced the PCM but the issue continues to be intermittent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545317September 19, 2023
STEERING
The vehicle power steering stopped working without warning making the vehicle very difficult to steer if at all steerable. The power steering warning light on the dash came on at the same time the issue began. This made the vehicle very dangerous to drive. Luckily I was driving on a straight and not in the middle of a curve or it would have been difficult to stay in the lane I was in. I have tried to get a service advisor at the dealership close to my home and have left messages but have not been contacted nor do they return my calls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545349September 19, 2023
STEERING
Power steering went out while attempting to back up.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11545392September 19, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM
ABS brake Module was diagnosed by the dealership as having a short. I have random brake failure (no accidents to date), speedometer gauge does not work, odometer does not work, cruise control does not work, parking sensors do not work. Dealership told me that a replacement is not available until March of 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545398September 19, 2023
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
The contact owns a 2017 Ram 1500. The contact stated that while starting the vehicle, the vehicle made an abnormal sound. There was no warning light illuminated. The contact stated that the failure recurred when starting the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the head of the exhaust manifold bolt was fractured on both sides, causing hot fuel to leak onto the engine. The vehicle was repaired. The manufacturer was notified of the failure, and a case was filed. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545437September 19, 2023
STEERING
The contact owns a 2016 Ram 1500. The contact stated that while driving at slow speeds, the steering wheel became firm and difficult to maneuver. No warning lights was illuminated. The vehicle was not diagnosed or repaired. An undisclosed dealer was notified of the failure and an appointment was scheduled. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 16V167000 (Steering) however, the VIN was not included. The manufacture was not notified of the failure. The failure mileage was approximately 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545406September 19, 2023
FUEL/PROPULSION SYSTEM
The fuel system issue at RAM has been known for months and still there is no "fix". I have been trying to trade my vehicle since summer (2023) and I am completely stuck because of the issue. Dealers will not take it because they cannot resell it. The value it at auction price which has devalued my vehicle from the ~$81K sticker price to now they say I can buy a new vehicle (same) for ~$69k. They have literally stuck me in the corner without having remedy. Are they even working on it? The OEM's seemingly reluctance to act, in // with accelerating the devaluation of my vehicle, feels like a class action lawsuit waiting to happen. Can NHTSA apply some pressure here on behalf of consumers everywhere? Also sorry but the email links in your website do not work so this was the only way I could find to get a message through. So sorry and thanks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545328September 19, 2023
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 25 MPH, the vehicle stalled. The vehicle was towed to the local dealer. No further information was available. The failure mileage was 38,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545087September 18, 2023
FUEL/PROPULSION SYSTEM
TWO YEARS AGO MY FUEL LEVEL SENSOR WENT BAD AND STOPPED READING MY GAS LEVEL. I HAD TO ORDER A NEW SENSOR ,FROM THE DEALER. WHICH COMES WITH A FUEL PUMP AND HAVE MY GAS TANK DROPPED TO REPLACE. THE PART HAS A ONE YEAR WARRANTY AND THE TOTAL COST IS APPR $900 TO FIX. NOW SIX MONTHS OUT OF WARRANTY, THE SAME THING HAS HAPPENED. MY GAS GAUGE STOPPED WORKING AND ENGINE LIGHT WENT ON. A DIAGNOSTIC READER POINTS TO MY FUEL LEVEL SENSOR. I CHECKED YOUTUBE AND RAM FORUMS TO SEE THIS IS A COMMON PROBLEM THAT RAM REFUSES TO ADDRESS. CAN WE GET JUSTICE HERE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545108September 18, 2023
ENGINE
2014 Dodge RAM with the Hemi engine - noticing a ticking sound coming from the truck’s engine bay. Sound seems to lessen or stop after the engine has warmed up. This is from broken exhaust manifold bolts and a broken manifold. This is the third time this has happend with 150k miles. It creates dangerous exhaust leak in engine campartment!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545207September 18, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545242September 18, 2023
STEERING
Electronic power steering rack disabled while driving in parking lot which made it very difficult to steer into a safe area. Part has been replaced by qualified auto repair shop but was told that the current recall for this part, while being the same part, was not covered for year 2013 only 2015 and newer. There was a red steering wheel illuminated on the dash as soon as the power steering disabled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545280September 18, 2023
ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2015 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact stated that after several attempts, he was able to restart the vehicle. The check engine warning light and the throttle control warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed, and the contact was informed that the magnetic material attached to the tone wheel had delaminated and the engine lost the ability to synchronize the injector pulses and cam timing. The contact was informed that the powertrain control module (PCM) software needed to be updated. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling). The contact notified the dealer and was informed that the recall repair was previously completed on the vehicle and advised the contact to notify the manufacturer. The manufacturer was notified of the failure and the contact was informed that the recall was previously completed, and the contact was responsible for all future repairs. No further assistance was provided. The failure mileage was approximately 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545230September 18, 2023
POWER TRAIN
The contact's son owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V265000 (Power Train). The contact stated that on several occasions while driving at various speeds, the vehicle began to lose motive power. The vehicle was pulled over to the side of the road where the vehicle was unable to restart on several occasions. The vehicle was taken to a dealer where it was diagnosed that the powertrain control module calibration software needed to be updated. The vehicle was repaired, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545212September 18, 2023
ELECTRICAL SYSTEM
I am having issues with the Uconnnect radio screen freezing and a loud buzzing coming from the speakers for 10-15 seconds until the radio reboots itself. This issue has occurred on vehicle start, putting vehicle into drive/reverse and while driving down the road. If in reverse the backup camera will also freeze. Both the rear camera freezing and loud buzzing can cause driver distraction. While backing up having the camera freeze is a big safety issue as children could be right behind you outside of rear view mirror view and when the freeze of the camera happens while backing up could cause driver to hit person/objects. Vehicle goes to shop soon to be diagnosed. No error messages are displayed while or after the screen freezes/reboots. I have video of this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545180September 18, 2023
ENGINE, FUEL SYSTEM, GASOLINE
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted and stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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