Ram 1500 Complaints

11,877 consumer complaints on file.

#11546661September 26, 2023
STEERING
While driving in traffic and started to make a left turn, steering locked up and at same time warning message "service esc" illuminated. Steering became rock hard and gently touched another vehicle as I was attempting to forcefully steer this truck to side of road. Shut off engine, and restarted and problem went away. Attempted to drive last four miles to residence and again steering locked up(NO powersteering assist) Causing me to temporaily lose control. I contacted FCA who offered no financial assistance since vehicle is a one owner 2013. Not even goodwill. Further diagnosis determined electronic steering rack was at fault internally and would have to be replaced. Very scarce part, found one in florida @ $2200. Bought the rack and had a CJDR tech replace it, realign and reprogram. I noticed Ram had a similiar recall on later model Rams, but absolutely NO GOODWILL from Ram.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546678September 26, 2023
STEERING
Power steering failed while driving making steering very difficult. The safety of myself and my passenger were definitely put at risk as we were in the midst of a left 90 degree turn when the failure occurred. When failure occurred a warning light appeared on dash. Problem persisted after restarting vehicle. Incident just occurred today. In researching problem I saw where several hundred people had reported the same problem, so I thought I should report it. I will take it to the dealer for service and ask them to save any replaced parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546722September 26, 2023
STEERING
Power steering comes and goes with no rhyme or reason. You have to shut truck off and restart and hope it comes back on. Have looked at replacement parts but they are hard to come by and repair is expensive. Looking at the web it seems like there should be a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546644September 26, 2023
ENGINE
There is an exhaust leak out of both exhaust manifolds. The gasket material is disintegrating and you can smell the fumes in the cab.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546339September 25, 2023
STEERING
Our power steering comes and goes without warning. We did have zubek Tawas motors look at it , they say need to replace the steering assembly cost $2500, as the power steering pump is intragateed and not a solo unit, we researched and saw that we are not the only one having this problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546370September 25, 2023
ENGINE
My Ram Rebel 1500 is once again in the shop for repair of broken manifold bolts. They have had my vehicle for 4 days now on this repair and multiple days on the previous broken manifold bolt repair. This is a continual problem with Ram 1500’s. I asked if they could put a better bolt in and they said no because the warranty covers certain bolts. So, I said I can expect this to happen again and only hope it is still under warranty? And the answer was basically, yes. The first time the bolts broke the mileage was around 40,000 i believe. The second time it is 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546396September 25, 2023
STEERING
Steering intermittently stops working, especially when navigating turns. The steering gets stuck in the turned position. Definitely very dangerous. If I hadn't slammed on the brakes, I would have been in the woods. The power steering warning light came on, but went off when vehicle was restarted. Yet the problem persists.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546399September 25, 2023
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, POWER TRAIN
While driving on the highway between Nenana and Fairbanks, AK, on August 9, 2023, I attempted to pass a slow moving RV towing a trailer. While in the passing lane, I accelerated and my vehicle suddenly loss power. I was forced to swerve out of the passing lane to avoid a collision with with oncoming traffic and the vehicle being passed. After that event, the vehicle would not exceed 3000rpms or 35mph up hills. Immediately after the event, the service engine light came on and the dash showed engine error codes. I took the vehicle to the dealer (Gene's Chrysler in Fairbanks Alaska). After inspection, they indicate that the magnetic surface of the engine tone wheel was delaminating and this initiated the sensor to cause a "limp mode" (mode that limits vehicle's speed). After that event, the vehicle also had trouble starting as though it was not receiving sufficient fuel. The dealer indicated that my vehicle's vin was not covered under the recall even though the problem matched NHTSA campaign number: 23V411. Stellantis’ own number for this recall is 66A. This recall is an expansion of recall 20V475. I feel that my vehicle needs to be added to this recall. Without my vehicle covered under this recall, my family is incurring the costs of a rental car until the new part arrives. The vehicle was dropped off at the dealer on August 23. The part is delayed and expected on October 15 (nearly a two month wait because of a vehicle defect that effects safety). The dealer indicated my vehicle is unsafe to drive. Why isn't my vehicle part of this recall? It is clearly the exact problem identified in the recall notice.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546405September 25, 2023
AIR BAGS
Air Bag light on in vehicle Dealership recommended replacing airbag sensor and wiring cost $1400.00 Truck never involved in accident airbag never deployed truck has 61000 ? Why is stellantis not responsible for fixing issue It’s a SAFETY issue ! Are Airbags like tires need to replace after 61000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546436September 25, 2023
ENGINE
On April 5 2022 I took my 2013 dodge ram 1500 5.7 2wd truck to get repaired it cost me $5000 to fix the lifters, cam ,oil pump , rocker arms ,push rods hoses, manifold bolts too cause they were stuck this is at 154,000 mile and like 40,000 mile later 9/25/23 it gives me a code p1416 misfire cylinder 6 / come again. Now the cam could be damaged too just to get the truck opened up again is $2600 Mechanic says the lifter could be deactivated or worse could of been damaging the cam ??? Now what Can you guys help me please
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546460September 25, 2023
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
Fuel sensor failure causing check engine light to activate
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546469September 25, 2023
STEERING
Intermittent steering loss All steering components replaced by dealer 2 years ago due to intermittent steering loss and the replacement unit is also experiencing same issue, intermittent steering loss. No warning lights or messages on vehicle now or the 1st time
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546381September 25, 2023
ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
AFTER COMING TO A STOP, OR NEAR STOP, THEN TRYING TO GO AGAIN, VEHICLE HAS SHUT ITSELF OFF AND ENGAGED PARKING BRAKE 3 TIMES NOW IN LAST MONTH. YOU HAVE TO THEN PUT IN PARK DISENGAGE PARKING BRAKE RESTART AND HOPE YOU CAN GO, SOMETIMES TAKES 2 OR 3 TRIES. I SEE THIS COMPLAINT EVERYWHERE ON FORUMS. THIS IS GOING TO GET SOMEONE KILLED AS THEY TRY TO PULL OUT IN TRAFFIC! DEALERS SAY THEY CAN'T REPLICATE ISSUE, AND DO NOTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546219September 24, 2023
STEERING
Electronic Power Steering failure. Lost while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546228September 24, 2023
ENGINE
Water pump failure at 70,xxx miles, caused coolant to spray throughout the engine bay which will cause premature rusting and/failure of other components.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546244September 24, 2023
ELECTRICAL SYSTEM, ENGINE
Good morning, I am the proud owner of a 2019 Dodge Ram 1500 Hybrid, which is one of 4 I have owned over the majority of decade. While I obviously have put my trust in Ram for a really long time, that trust has been being betrayed since I have owned this one. In the last 6-months alone, my Ram has been down awaiting one spare part or another. Parts that Ram recognized as a problem shortly after the 2019 Hybrid 1500 was released and made several mid-model-year engineering changes, but never issued a recall, and because those replacement parts like the New Alternator Harness, are only just now being released with most having a 6-12 week lead time. The Alternator Harness being one of the parts that my Ram has been waiting on now for more than a month. That said, if that had of been the only problem, there’s a strong probability that I wouldn’t have mentioned it! With this being the 3rd time in 2023 and another on late 2022, and not having the new (used) Ram I just bought and pay $850 a month for (not including insurance), and it with it seeming to be more of a systemic issue, with literally thousands of people dealing with similar issues on their 2019 and it’s something that needs to be addressed, as even if it wasn’t thousands, but only hundreds, or even 1-person having these issues, if Ram saw these as significant enough issues, that they felt it necessary to re-engineer them, then Ram’s customers shouldn’t be stuck paying out their hard earned money, for vehicle that should have never been released with the original parts design. In the instance with my 2019 Ram, having it be out of commission for almost have 2023 is hard yo chew! Especially when it has less than 50,000-miles, with only roughly 10,000 coming since I bought it in October 2021. When you add the fact that Ram redesigned the number of parts they did, then never did a recall, but still force the Customers to pay for those parts! My Ram has been down for almost 6-months just this year
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546267September 24, 2023
AIR BAGS, FUEL/PROPULSION SYSTEM
Manufacturer failed to complete repair on recall for HPFP and airbag in a timely manner with no timeline or remedy available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546132September 23, 2023
UNKNOWN OR OTHER
The exhaust manifold bolts have broken allowing the exhaust to escape into the engine compartment which allows these fumes to be pulled into the fresh air inlet into the cab of the truck. it has been inspected by Cole Chrysler in Marshall Michigan. their reply was it is happening on many of their trucks and cars with the Hemi engine and the cost to repair it is $1200.00 and is not covered under any warranty or recall, and said it is not a safety issue. I have made calls to Chrysler and have had zero cooperation in trying to resolve this issue. I am [XXX] and never in all my years of owning cars have ever seen an exhaust manifold bolt break under normal driving conditions. These are breaking one by one, there are 8 broken bolts now, the truck is louder and more fumes are escaping now. this is dangerous to the health to anyone who is having the same issue and can't afford to throw away $1200 on $20 worth of bad bolts. Thank you for taking the time to read this and please help all of us who are having this issue INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546193September 23, 2023
STEERING
Every time I turn on my truck my steering wheel locks out for 15-20 minutes not allowing me to turn my tires. After waiting for the “service power steering” warning sign goes away it’ll then unlock allowing me to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546127September 23, 2023
POWER TRAIN, SERVICE BRAKES, SUSPENSION
Rpm goes up and down to 3 on 10-20 mph. back bed wiggles on 60mph lots of vibration going on! Brakes have some grinding sound.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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