Ram 1500 Complaints

11,877 consumer complaints on file.

#11544034September 12, 2023
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
The contact owns a 2013 Ram 1500. The contact stated while driving at approximately 4 MPH, the steering wheel locked with the traction control warning light illuminated. The vehicle was slowed down and restarted approximately four times, but the failure persisted. The vehicle was towed to an independent mechanic where it was diagnosed that the rack and pinion and EPS unit needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544072September 12, 2023
UNKNOWN OR OTHER
The rear window leaks from the top whenever it rains or I wash the truck. The excessive leaking is causing water stains on the seats and the headliner and may cause mold and mildew creating a health issue. The dealer told me this is out of warranty and wants me to pay $174 to diagnose it. RAM Customer Service was also unwilling to do anything to take care of the problem. I don't need to diagnose it, I already know it leaks. Furthermore, they already know because two service memos have been sent to the dealers back in 2021. There was also a class action lawsuit filed for the issue in 2022. The memos acknowledge that RAM is very well aware of the defect, but because they refuse to issue a recall they don't deem it bad enough to take care of it. They also want me to pay for the full repair, why would I pay for the full repair of a known defect, inside or outside of the warranty? Unfortunately, or maybe fortunately, I am going to have to switch my brand loyalty after buying 3 $60,000 Mopar Vehicles from the same dealership. Seems to me, just taking care of the problem would be well worth that kind of customer loyalty. We'll see what the dealership decides.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544110September 12, 2023
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at an undisclosed speed, the vehicle stalled and failed to restart. The vehicle was later towed to the local mechanic to be diagnosed. The contact was informed that the high-pressure fuel pump had failed and needed to be replaced. The failure mileage was 95,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544115September 12, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
Trucks guage cluster LCD display information center located behind the steering wheel, does not illuminate, and or work at all anymore. I cannot see warnings, issues with the truck, cautions, information, mileage, use the safety systems included with the truck, use automatic park assist, and know if the air bag system is functioning correctly. Anything that the screen is required for cannot be used, safety systems included. I cannot monitor vehicle temperatures, vehicle hours, or trip miles.. The analog guages work, but that is all. This is a huge safety issue and this should not be an issue. Current mileage is 57,589. The vehicle has been inspected by a certified ram dealer and they have told me I must replace the cluster since i am out of warrenty. The issue the ram dealer recognized as 'cluster internally failed' and must be completely replaced since the cluster is one unit, and the electronics are internal. There has been an individual recall issued for ONLY ONE 5th Generation 2019 Ram Limitied in regaurds to the cluster failure back in 2019. Ram cares says I am not covered. Why mine is not covered does not make sense to me. This is absolutely a safety concern, this is absolutely a danger not having access to any safety systems or information about the vehicle/truck, tire pressure, engine and trans temp, and everything mentioned above.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544118September 12, 2023
ENGINE
Had bot exhaust manifolds replaced with under 44k miles first manifold cracked under 20k miles. Ram will only honor these repairs until 60k 5 years. Everyone I know has had theirs crack this is obviously a design or casting problem . It will likely happen again . Why is this company not held to fix these issues under initial owner after the warranty. especially if it is a known issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544155September 12, 2023
ENGINE
Exhaust manifold bolts broken on both banks and warped manifolds because of inferior product, common on all 5.7 hemi, exhaust gases get in the cab of truck at times, Dodge is aware and elects to do nothing about it after getting my 70000 dollars, complete bullshit, look on any ram forum and you will see
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543985September 12, 2023
STEERING
Powerstering failed. I'm going around a corner and lost my powersterinf and almost went into uncommon traffic. Just a few days later my dad told me he hurd a raidio show talking about my exact problem. I called a dealer and they told me they have no recalls. Now I am hearing the adds on the radio about 2015 and 2016 dodge rams having a contaminated circuit board. There were no worning lights at first but now I have a check engine light on. I had a local macanic look at the truck and he told me that he believes it's the contaminated circuit board.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544001September 12, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2015 Ram 1500. The contact stated that while driving at 65 MPH, the vehicle lost motive power. The vehicle was not able to be restarted. The vehicle was towed to an independent mechanic where the high-pressure fuel pump needed to be replaced. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure but was unable to confirm when part would be available. The failure mileage was 163,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543984September 12, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, BACK OVER PREVENTION: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Using the self parking feature, the vehicle had controlled itself, with my intervention when prompted. It had backed up perpendicular into the parking space, miscalculated the parking job and smashed the side mirror into a nearby trucks mirror. It had then began to speed up to what felt like about 15 or 20 mph, with no time to react or brake, and smashed into the concrete pole behind us. The automatic braking failed to react, the vehicle failed to recognize the objects behind us, and miscalculated the parking distance from other vehicles. After the rear of the truck has been severely damaged, it did not throw any errors or codes. It simply acts as if nothing happened. It never prompted me to stop, or switch gears. It had sped up on its own to a dangerous speed. It had a mind of its own. Dangerous and unsafe.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11543765September 11, 2023
STEERING
Loss of power steering randomly while driving and very hard to turn vehicle. Very dangerous and risks safety of myself and others because steering wheel locks up and does not want to turn while driving. I don’t feel safe driving it like this. Local shop said it is the electric power steering issue. No warning lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543769September 11, 2023
STEERING
The contact owns a 2014 Ram 1500. The contact stated while driving approximately 25 MPH, the vehicle lost power steering functionality, requiring excessive force while maneuvering the vehicle. The contact stated that a red steering symbol with an exclamation point was displayed on the instrument cluster. The vehicle had now become inoperable. The contact had not taken the vehicle to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543798September 11, 2023
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
The contact owns a 2015 Ram 1500. The contact stated that the bolts located on the exhaust manifold persistently fractured. Due to the failure, there was an abnormally strong gasoline odor inside the cabin of the vehicle. The vehicle had been taken to a dealer and an independent mechanic for the bolts to be replaced; however, the cause of the failure was not yet determined. The manufacturer was notified of the failure. The vehicle was not yet repaired. The failure mileage was approximately 30,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543852September 11, 2023
ENGINE
problems with the heating coolant temperature regulation sometimes not heating at all or cooling too much. Check engine light came on and coded that toe coolant bypass valve was the issue. This has since been replaced 4 times over the last two years . The wiring was checked and working. The mechanic (not Dodge) stated that there was a software update needed that had to come from the manufacturer yet the Dodge dealer will not acknowledge this. Technical Service Bulletin [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543896September 11, 2023
FUEL/PROPULSION SYSTEM
COMPONENT: FRONT FUEL TANK STRAP FRAME "T-SLOT" BRACKET CORRODED TO THE POINT WHERE METAL WON'T HOLD THE LOAD OF THE FUEL TANK AND FRONT FUEL TANK STRAP IS DETACHED CAUSING THE FUEL TANK TO DROP. SAFETY CONCERNS: IF THE FUEL TANK WERE TO DROP AND CONTACT THE GROUND, THE FUEL TANK MAY DETACH FROM THE VEHICLE CAUSING ENGINE STALL, AND IN THE EVENT OF CRASH, THE FUEL TANK MAY NOT REMAIN SECURED TO THE VEHICLE, POSSIBLY CAUSING A FUEL LEAK, FUEL LEAK INCREASE THE RISK OF A FIRE. THIS PROBLEM WAS DOCUMENTET ON RECALL # 18V160000 AND MY VEHICLE HAS EXACT CONDITION (CORROSION CAUSES FUEL TANK STRAP FRAME BRACKET TO BREAK ALLOWING FUEL TANK TO DROP) BUT FOR SOME REASON MY VEHICLE IT IS NOT INCLUDED IN THIS RECALL. NO INSPECTION BY OFFICIAL AUTHORITIES WAS PERFORMED ON MY VEHICLE AS OF THIS TIME - AT THE SAM TIME I DON'T FEEL SAFE TO DRIE THIS VEHICLE IN THIS CONDITION. THIS OCCURED RECENTLY WITHOUT ANY WARNING SIGNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543914September 11, 2023
FUEL SYSTEM, DIESEL, ENGINE AND ENGINE COOLING
The contact owns a 2019 Ram 1500. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and a case was opened. The contact had not experienced a failure. VIN tool confirms parts not available. The contact stated on 1/15/24 the engine blew up (hole in engine) and axles broke while driving on the freeway. The vehicle was towed to the dealer to fix and they will not cover it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543936September 11, 2023
FUEL/PROPULSION SYSTEM
Front fuel tank T strap has become corroded and detached from bracket causing fuel tank to hang down low in front and shakes while driving. Recall #18v-160 pertains to this specific issue for people like myself who live in salt belt BUT it only includes ram 1500’s up to year 2012 however 2013-2014 rams have this same exact T strap as the one recalled. This is a huge safety issue as it could cause a fire. I should not have to pay for this repair when Chrysler knows it’s a faulty part. I don’t understand why that recall wouldn’t cover 2014 ram 1500’s when it’s exactly the same as the 2012 covered ram 1500’s.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543937September 11, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle failed to start. The vehicle was towed to an independent mechanic and diagnosed with fuel system failure. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 115,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543670September 10, 2023
ENGINE
Check engine light came on While driving up hill and shortly after I lost all throttle response and cruise control was disengaged. Vehicle started to slow and began to be sluggish. Still no throttle response. Pulled over. Put vehicle in park and then drive. Drove for next 2 hours with no issue. Checked with dealership and truck is throwing codes p066d and P0523. Truck has been fine so nice issue but still throwing those codes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543726September 10, 2023
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, SERVICE BRAKES
The ABS light, break light and traction. Control due to either a faulty abs modul or tip computer. Dealers unable to replace until MAY 2024. Concern is the abs breaking and traction control for safe driving. From what I have read this is a common problem that needs to been corrected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543552September 9, 2023
STEERING
Unable to steer truck. Power steering malfunction. Places driver and others on the road at risk. Unable to turn steering wheel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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