Ram 1500 Complaints

11,877 consumer complaints on file.

#11545007September 17, 2023
STEERING
First intermittent, then full loss of power steering when driving. This is a common problem with 2013-2016 ram trucks and should be recalled for safety reasons
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545038September 17, 2023
FUEL/PROPULSION SYSTEM
While driving home from school with my wife and kids, my vehicle died in the highway at about 55 mph. I almost got rear ended by the vehicle behind me. I was lucky to roll it out to the side of the road without getting in a accident. Had the vehicle towed to a mechanic shop and was informed that the cp4 pump had failed and the whole fuel system was contaminated. I bough the truck 8 months ago, and still owe over 25 thousand dollars on it. This is my daily driver. I can’t afford paying for a broken vehicle. Had to borrow a car from family temporarily to use for everything. I don’t know where to get help with this case. Please help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544908September 16, 2023
FUEL/PROPULSION SYSTEM
Due to a known but unaddressed defect in the steep-angled fuel filler neck, it’s almost impossible to fill my tank with gas because the defect causes the gas pump to stop the flow of gasoline every few seconds. Also, the gas pump handle can sometimes become stuck while trying to refill the truck. This cause a very dangerous situation in trying to remove the stuck handle due to the possibility of creating a spark which could ignite the gasoline vapors from trying to forcefully dislodge the pump handle. The NHTSA, to my knowledge, has not requested the manufacturer to initiate a recall to replace the defective part. This problem has been widely discussed online in different forums. My truck has been at the dealership all week and the service department just called me saying I need to order a new fuel tank at the cost of $1925.00!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544678September 15, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The manufacturer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544730September 15, 2023
STEERING
Electronic Power Steering died. Could not turn steering wheel. I was just informed by repair shop that the steering control module and rack/pinion will have to be replaced at a cost of $3,600. No warning lights prior to the failure. Service center has ordered the parts and I am having them installed next week so I don't have a receipt for repairs yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544790September 15, 2023
STEERING
EPS Rack and pinion failure, While driving home my steering lost all power steering, luckily I was abilie to keep it on the road and slow down to pull off the road way if i were at highway speeds I don't believe i would have been able to keep from having an accident where i had to have it towed back to my house because it was undrivable and im glad my wife was not driving at the time because she would not have been abilie to safe it from have an accident. the truck is Available for inspection YES Mine and my Family safety was both put at risk do to almost have an accident running off the road The truck has not been inspected There where NO warning lights or other messages, the only appeared after the Near accident a small red steering wheel flash on the dash and a EPS Steering message in the display.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544814September 15, 2023
STEERING
Steering lamp turned on dash. NO power steering. Vehicle very hard to control. Problem comes and goes when vehicle turned on and off. Maybe it will work...maybe it wont. Has happened for 3 months now. EXTREMELY dangerous. Vehicle is not driveable with this issue. Cost to repair: $3000 estimate. Mfgr SHOULD be repsonsible! Danger to ALL vehicles on road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544816September 15, 2023
SEAT BELTS
Just a normal day, parked the truck in the garage and next morning noticed the Passenger side seat belt stopped working randomly and wouldn’t release. It looks like stuck like after how an accident would make it stuck. I see several recalls for 2019-2020 RAM 1500 pickups but all of them are for driver/left side seat belt. My truck seat belt that stopped working is right side/ passenger side.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544831September 15, 2023
FUEL SYSTEM, DIESEL, ENGINE AND ENGINE COOLING
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact stated while driving at approximately 15 MPH, the vehicle stalled. The contact stated that several unknown warning lights were illuminated. The contact had the vehicle towed to a local dealer who diagnosed and determined that the high-pressure fuel pump needed to be replaced. The failure mileage was approximately 89,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544848September 15, 2023
ELECTRICAL SYSTEM
4WD electrical issue. Ram knows it’s a computer issue, but bandaids it every time until it happens again. Basically, the internal computer thinks it can’t use 4WD and only lets you use 2WD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544462September 14, 2023
SERVICE BRAKES
Service Electronic Braking System warning on the EVIC comes on, no cruise control, not sure if anti-lock brakes will work properly and various other items won't work. Huge problem with 4th Generation RAM Owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544486September 14, 2023
STEERING
Gearshift Bracket Broken into two pieces. MOPAR Part number 5057506AD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544545September 14, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
No accident has happened but I have had the Anti-lock brake module go bad in my truck and it has disabled cruise control, anti-lock brakes and traction control. So basically just old fashion standard braking is all that is working. Took it to the dealership and they told me the part is on hold by Ram for review by their engineers. So I called Ram directly and they said it is under review but they could expedite the part for me. I see there is a law suit pending for the 2017-2018 Ram 2500 and 2017-2018 Ram 3500 but not any other years. After doing some further research online and using an ODB reader I see that this is actually a very common issue even with my year and model. Even at the dealership when I started to explain the issue, they stopped my and told me exactly what it was and that they have seen it many times. I believe because of the number of issues being registered online and in dealerships that this should be a safety recall, especially because we are talking about braking. I will attach photos.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544547September 14, 2023
FUEL SYSTEM, DIESEL, ENGINE AND ENGINE COOLING
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544616September 14, 2023
TIRES, TIRES:TREAD/BELT
275/60/R20 115T I noticed my vehicle was shaky or wobbly when I was driving it and I thought it was because my tires were under inflated or over inflated even though they were reading normal when I went to check the tire, I noticed the left half of the tire was larger than the other half of the tire all the way around
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544263September 13, 2023
STEERING
I was driving home from the grocery store my trucked started jerking to the right and I lost all power steering the safety light came on. I lost control of the truck pulling into driveway and took out my mailbox due to the power steering failure. This had not been a previous issue and it just occurred while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544309September 13, 2023
STEERING
While driving on the highway may power steering stopped working. I didnt know it stopped working until I started to steer to stay in the lane. This could have been a major problem if I needed to move suddenly and couldn't. I found on the electric power steering has been a problem in these. I had no warning, no alert, nothing. Just felt it and then noticed the warning light on the dash. I pulled over and took off the negative cable. This reset it and it continued to work for about 15 miles and it did it again. Now its like that all the time. I am starting to work the problem to figure out what is exactly wrong with it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544321September 13, 2023
SERVICE BRAKES
On Monday I was on my way to work when my ABS Light, Traction Control Light, and Parking Brake Light all came on at the same time and a message on the dash that said “Service ABS System”. I took my truck to the dealership on 12-Sep for them to look at it. The dealership advised my ABS Control Module failed and needs to be replaced but they cannot get one until April of 2024. When I asked about the safety of driving the vehicle, I was advised the vehicle can be driven but I need to be very cautious while driving because I have no anti-lock brakes until the part is replaced. I travel on the interstate daily for my kids school and to work for 45-60 minutes in each direction during rush hour traffic. Not having anti-lock brakes makes me concerned my safety, the safety of my kids, and the safety of anyone around me should I have to slam on brakes in an emergency.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544394September 13, 2023
ELECTRICAL SYSTEM
Electronics failed while driving at 70 mph all dashboard electronics failed and all warning lights lit up. Speedometer reading went to zero while driving. Brought to Acadiana Dodge Lafayette LA. They said they found a loose nut on starter and said battery was weak (false). Changed battery and charged $382.83 for services. Drove for about35 minutes and did it again. No change. Dodge needs to repair this. I have heard multiple complaints about this, so surprising no recall notice??? I have a video of dash while driving…
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544410September 13, 2023
ELECTRICAL SYSTEM
2018 Ram 8.4 Uconnect infotainment screen is delaminating. The system places calls and changes settings frequently and randomly with out warning. The changes are more than an annoyance and cause the driver to be distracted. the volume must be muted to stop from allowing the radio to turn up the volume and be even more distracting, but an audible beep can be heard with every change and its distraction cannot be ignored. The changes are very distracting and make it impossible to use hands free navigation. The system interrupts calls made using paired cell phone and Calls are ended irrelevant of nature. The system also places unrequested calls if the system is left on that particular screen. The Uconnect screen delaminating is very common and know issue. It was inspected by the dealership and they said the system must be replaced. what’s seem to have not been accepted is that it is a hazardous distraction and potentially stops the user from accessing help when needed until it can be replaced. Many drivers cannot park their car for days/weeks until the u it is replaced even if you ignore the $1200 proposed cost of replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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