Ram 1500 Complaints

11,877 consumer complaints on file.

#11546121September 22, 2023
STEERING
Power steering failure without warning when driving, steering wheel with exclamation illuminated on dash. Serious and dangerous situation that could have potentially resulted in an acccident or injury. Dodge Chrysler Fiat needs to issue recall immediately.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545968September 22, 2023
STEERING
Failure mode is currently unknown but electric steering failed when pulling vehicle out of the garage. Currently waiting on dealer to diagnose and repair issue but had this failure occured at highway speeds, this could have resulted in severe injury to the driver or other motorists.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545969September 22, 2023
STEERING
I was driving my vehicle when suddenly I lost all control of power steering. The light came on and thank goodness I made it home safely as this was quite dangerous. I am EXTREMELY upset and annoyed that this has happened. When I research online it shows that there was a recall for my model year but only ~400 affected trucks. I do not feel this is accurate as I have experienced the same exact thing. After taking it to a Ram Company they have informed me it is a power steering issue and it has now been there over a week with the part continuously being pushed back as it is on back order. If the part is on back order I assume there is an influx of people also having this issue. I now am without a vehicle for who knows now as it is not safe to drive with no power steering and illegal to do so in all 50 states. Please contact me with further questions. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545983September 22, 2023
ELECTRICAL SYSTEM
The instrument cluster will no longer light up allowing safety information to be seen. There was a recall (V83 or 19V556000) issued to a very small select number of vehicles. It appears that this is a known/common problem and the limited recall was issued intentionally to avoid fixing all affected vehicles. Information such as tire pressure, digital speedometer, CURRENT MILEAGE, and other important safety information is not visible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545996September 22, 2023
ENGINE
5.7L Hemi MDS lifter failure on a vehicle that has less than 96K miles. this is regarding the MDS system lifter and the cam shaft lobe slowly getting wore away until something fails. still available for inspection, i have not attempted to rebuild that cylinderhead bank yet. camshaft/lifter/valve failure at highway speeds could make the vehicle stall and potentially lose control if engine fully seizes or creates drag to the drive terrain. Dealership claims that the "tick" which is horrifically loud inside the passenger cabin on startup and less loud once the oil warms up. is "normal" for these trucks. I am planning on having a 3rd party mechanic give a second opinion before paying to have the engine rebuilt no warning lamps yet, I stopped using the vehicle after it was determined that the tick was indicative of engine failure on most Stellaris 5.7L hemis (challenger, ram 1500, etc.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546049September 22, 2023
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Truck will stall out pulling out in traffic with no signs of a problem. It happened to me today with my kid in the truck. This is unacceptable. This trucks are to expensive to have this. It also will surge and try to go without foot on gas. This is totally unsafe. Dodge needs to fix this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546053September 22, 2023
ELECTRICAL SYSTEM, POWER TRAIN
Issues with pcm, emc, tps. After 98,000 miles everything started not reading correct and giving false check engine light. I bought truck two years ago and it’s hard to believe dealership didn’t no. 2013 ram trucks need to be pulled off market. Nobody can tell you what’s wrong. The truck starts when it wants to. Hits the gas when it wants to. Them machines say no code no problem. If the code that originally popped up said computer not receiving info. Then of course you can’t read problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546077September 22, 2023
ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL
The contact owns a 2018 Ram 1500.The contact received notifications of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546078September 22, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling). The contact stated that prior to taking the vehicle to the dealer he used a code reader to diagnose the vehicle and retrieved DTC codes: P0299 and P2D2F. The vehicle was taken to the dealer where the EGR valve was replaced; however, after retrieving the vehicle, the contact drove for approximately one mile when the check engine warning light illuminated. The contact notified the dealer of the issue and was informed to bring the vehicle back. The contact stated that the vehicle was taken back to the dealer where it was diagnosed the mechanic retrieved DTC codes: P0299 and P2D2F. The vehicle was not repaired. The contact stated that the EGR was replaced however, the dealer failed to test for DTC codes: P0299 and P2D2F as per the recall. The vehicle was not repaired. The manufacture was notified of the failure and advised the contact to call the NHTSA Hotline. The failure mileage was approximately 115,116. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546087September 22, 2023
ENGINE
The exhaust manifold bolts broke on my truck. There was a recall for this, but my VIN wasn’t included. However it’s the same problem as the recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546040September 22, 2023
UNKNOWN OR OTHER
I purchased this vehicle on May 4, 2023. On 8/5/23, the vehicle did an over the air software upgrade to T25.48. After it did the upgrade a few of my safety features were erased/eliminated. The side cameras stop working. I brought the truck to Stewart Dodge Dealership in Colma Ca. on 8/7/23 so they can reflash the system. The mechanic said that my truck wouldn’t accept the reflash. It appears my system got corrupted from the software upgrade. After the reflash, my hands free text messages thru the radio stopped working. The mechanic told me that there is a TSB case # S238A000041 about a potential problem after doing this software upgrade. Since then, a Dodge Customer Service representative contacted me, Beth J. and told me that I have a Star case # now. My Star Case # is [XXXXXX] In my opinion, this software upgrade made my truck a safety hazard to me and the public. Stewart Dodge Dealership is saying I have to wait for any repairs since a software enhancement is expected in the 4th quarter 2023. They will not change the radio or throw parts at it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545824September 21, 2023
STEERING
Complete loss of power steering, service centers have stated the Electric Power Steering unit went bad, but there are currently no parts available for the repair with the exception of a rare after-market part that cost double the standard cost. trcu has been sitting for months waiting for parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545825September 21, 2023
AIR BAGS
My truck has had an open recall for some time. The dealership (Coon Rapids Chrylser, Coon Rapids, MN) is putting me and my 4 children at risk by not diligently repairing my vehicles and ordering parts properly. I had service appointment scheduled to correct the recall. They only let you schedule the appointment when they receive the parts in stock. They confirmed they had the parts and I was contacted to schedule the repair. When I showed up the day of service, they said they only had one of the parts to replace and had to order another part so I had to reschedule. I rescheduled two days later and I confirmed at that time they had the new parts in stock. My service appointment was again today and I called to confirm they have the parts. They stated that they do not have the parts and they are 10 days away and my appointment needs to be rescheduled again. They keep delaying for some reason and their delay continues to put me at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545845September 21, 2023
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The ABS and traction control lights come on and off intermittently. When on the cruise control also doesn't work. No traction control or Automatic braking control. Seems to be a common problem with RAM 4x4 trucks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545937September 21, 2023
SUSPENSION
1. Air Ride Suspension Compressor and Air Bags keep going out. Yes it is available to inspect. 2. As i was riding coming from 4 hrs away from my home rear air suspension bag went as I was on Interstate 75 at a speed of 63 miles an hr, rear started swaying. 3. Independent Repair Service 4. No 5. An Air Suspension Service light came on then went out only saw it once maybe 3 months prior to the air bags malfunctioned As I have been reading up on this, it is a Popular issue with Ram 1500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545797September 21, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2022 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545565September 20, 2023
SUSPENSION
While hard accelerating from a stop light and towing a moderately loaded trailer (~ 3,000 lbs), I felt the turbo engage and heard a loud bang and felt the rear end get wobbly. The truck pulled violently to the right and I instantly lost accelaration and heard something dragging on the concrete, I coasted into the left turn lane and got out to find my driveshaft had broke at the rear differential yoke and was resting on the ground, still attached to the transfer case. I hopped back in and put it in 4wd to power the front tires to limp to a safe location about 100 yards down the road. Upon closer inspection both upper control arm ends that attached to a frame via a bushing broke causing the differential to rotate to the point the rear u-joint yoke broke off the drive shaft. I called a dealer but the repair time was > 1month so I repaired it myself by replacing both control arms (with Moog aftermarket arms) and a new Mopar drive shaft. Upon closer inspection both control arm ends had poor weld quality (poor weld fusion) where the bushing loop attaches to the control arm shaft. They should not have failed given the normal driving and the low miles on the vehicle. This is definitely a manufacturers defect that could have caused a serious accident had the loss of control caused the vehicle to swerved into oncoming traffic. I still have the defective part if needed for closer inspection/testing. This incident was shared with FCA recalls but was not covered nor were they interested in the issue. I also have pictures on my phone that would upload properly but i could send in an email...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545655September 20, 2023
ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 22V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at various speeds, the vehicle suddenly decelerated, and failed to properly accelerate while depressing the accelerator pedal. The vehicle was not diagnosed or repaired. The failure mileage was 79,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545664September 20, 2023
SERVICE BRAKES
ABS and Traction warning lights come on when driving. ABS system no longer working. Problem was confirmed by independent service center as well as Ram dealership with DTCC2200-49 and U0415-00 error codes. Dealer asking $2697.80 to repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545707September 20, 2023
VISIBILITY/WIPER
About a year ago the passenger side visor fell from the arm side and was dangling in the window from the cords that operate the light. I almost ran into another vehicle when it happened. About 2 months ago, the driver side did the exact same thing as i was approaching a stoplight I could not see and almost hit the car in front of me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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