Ram 1500 Complaints

11,877 consumer complaints on file.

#11547385September 29, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2018 Ram 1500. The contact stated while driving 45 MPH and approaching a traffic light, the vehicle started shuddering significantly and lost motive power. There was no warning light illuminated. The contact came to a complete stop at the traffic light and the vehicle failed to restart. The contact's brother assisted him in pushing the vehicle to a safe location, where the vehicle restarted temporarily. The contact stated that the failure recurred as he was driving to the residence. The vehicle was towed to a Nissan dealer; however, the dealer was unable to determine the cause of the failure. The vehicle was towed to a Chrysler dealer, where unknown parts were cleaned, and the vehicle became operable; however, the cause of the failure could not be determined. The contact stated that the failure recurred while driving on the highway. The contact stated that he was able to safely push the vehicle to the side of the road with the assistance of his co-worker. The vehicle was towed to a second Chrysler dealer, Stevens Creek Chrysler Jeep Dodge Ram (4100 Stevens Creek Blvd, San Jose, CA 95129) where it was diagnosed and determined that the fuel pump had failed and needed to be replaced. The contact related the failure to NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no assistance was provided. The vehicle was not repaired. The failure mileage was approximately 75,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547392September 29, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2014 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated while starting the vehicle, the engine revved loudly although the accelerator pedal was not depressed. The message "Service electronic throttle Control" was displayed. The contact stated that she depressed the accelerator pedal and drove the vehicle; however, the vehicle failed to exceed 50 MPH. The contact stated that the failure recurred while starting the vehicle, and she had stopped driving the vehicle. The dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 163,892. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547393September 29, 2023
STEERING
The power steering stops intermittently with no warning lights. It becomes very hard to steer while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547418September 29, 2023
STEERING
Approximately 6 months ago vehicle started to experience intermittent loss of power steering. Problem would come and go without warning, In the past 60 days problem is no longer intermittent and steering is difficult at all times while driving or parked. Problem seems consistent with that NHTSA Campaign ID Number 16V167000 / Manufactures campaign Number S19.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547420September 29, 2023
UNKNOWN OR OTHER, BACK OVER PREVENTION: WARNINGS, FORWARD COLLISION AVOIDANCE: WARNINGS
I HAVE A RECALL ON THIS VEHICLE OVER A YEAR AGO AND NO DEALER HAS THE PART. NOW MY PARKING SENSOR KEEPS COMING ON AND OFF. THIS NEEDS TO BE TAKEN CARE OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547029September 28, 2023
AIR BAGS, UNKNOWN OR OTHER
No
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547035September 28, 2023
EXTERIOR LIGHTING
The left turn signal does not turn off after the turn is completed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546749September 27, 2023
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
There have been several recalls on this vehicle. The day after purchase there was a class action settlement. I’m curious as to how the dealership was allowed to sell this vehicle knowing they had all the information in regards to the sell. The vehicle should have had a stop sell. Our family was at risk when the engine started to give out while on the road. The vehicle has been sitting at the shop for months with back and forth on an engine failure, etc. replacement. It’s all fine to purchase the vehicle, yet we are facing the consequences of the manufacturer/dealership negligence and left with no help and being dismissed due to claims of parts not available. We have a family of 6 and down to one vehicle but, not our part but, due to the fact we have one vehicle. I have sent an email 3 times due to this issue and no one bothers to touch base. The recalls had to have been known by the seller, yet did not disclose the potential risks. We went through major decisions to find a way to pay the vehicle off and I feel that because it is, they got their money and do not care. However, we do and it does not disregard the fact it was manufactured improperly and sold when it should not have been. Not only were other drivers at risk due to the faulty vehicle but, my family was.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546790September 27, 2023
ENGINE
As many have mentioned already. I have had to have the passenger side exhaust manifold bolts replaced along with manifold due to heat warpage. Now at 88k the ticking from exhaust leak has returned. The same bolts have broken and dealer is now telling me that I have to replace the head due to the bolt not being able to be extracted. I feel as if the customer shouldn't be responsible for this known issue after purchasing an 60K truck at the time in 2017. 2 issue all with less than 90K and truck is not abused.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546798September 27, 2023
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
The contact owns a 2016 Ram 1500. The contact stated that while driving at approximately 65 MPH, the ABS and traction control system (TCS) warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed that the ABS module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure and the contact was informed that parts were on back order. The failure mileage was 45,785.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546807September 27, 2023
FUEL SYSTEM, DIESEL, ENGINE AND ENGINE COOLING
The contact owns a 2015 Ram 1500. The contact stated while her husband was driving approximately 65 MPH, the vehicle lost motive power. There was no warning light illuminated. The contact's husband was able to veer to the side of the road. The vehicle was towed to the local dealer, where it was diagnosed and the failure was related to NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the dealer informed the contact that the vehicle could not be repaired under the recall because the vehicle was missing an EGR. The vehicle was towed to an independent mechanic, where the high-pressure fuel Pump (HPFP) was replaced; however, the failure persisted. The vehicle was towed to a second dealer, Capital Chrysler Dodge Jeep Ram of Indian Trail (5501 W Hwy 74, Monroe, NC 28110), who inspected the vehicle and informed the contact that the EGR system had been removed. The dealer contacted the manufacturer and later informed the contact the vehicle could not be repaired under NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel), 20V475000 (Engine and Engine Cooling) or 19V757000 (Engine and Engine Cooling) because the EGR system was missing. The vehicle was not repaired. The failure mileage was approximately 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546889September 27, 2023
FUEL SYSTEM, DIESEL, ENGINE AND ENGINE COOLING
The contact owns a 2014 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546936September 27, 2023
ENGINE
I purchased my truck used in November 2022. After I purchased the vehicle, about a day or two later my wife said she continues to heat a ticking sound coming from the engine bay area while idling. I started the vehicle up and heard the exact same sound. I subsequently took it to my mechanic for a diagnostic test and he said my truck and many many more come to him with the same problem and it is very common. The problem was defective exhaust manifold bolts that break off prematurely into the engine block leaving owners with a costly repair of $1200 or more depending on how many bolts are broken, if one side or both sides are damaged, and the difficulty of the repair. I had broken bolts on both sides of the engine. The manufacturer knew about this issue and failed to conduct a recall. My truck also failed the emissions test. Now Ram is preparing to discontinue the Hemi engine and replace it with the 6 cylinder Hurricane engines in future Ram light trucks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547010September 27, 2023
SUSPENSION
Air suspension fails while driving causing vehicle to sit on the bump stops. Vehicle become unresponsive and unsafe to drive. FCA knows about the air suspension pre-mature failure due to inferior components in the compressor and distribution block.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547012September 27, 2023
EXTERIOR LIGHTING
Left turn signal doesn’t cancel on its own. You signal left and you make a left turn and the signal is still blinking. This is a widespread issue according to other Ram 1500 owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546555September 26, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2014 Ram1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that the part was not yet available. The contact stated that on numerous occasions while driving approximately 65-70 MPH, the vehicle stalled. The contact was able to restart the vehicle; however, the failure recurred. The contact stated that while driving at approximately 65-70 MPH, the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed that the fuel pump and sending unit had failed and needed to be replaced. The vehicle was repaired; however, 2 months later, the failure recurred. No warning light was illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. Neither the dealer nor manufacturer was notified of the failure. The failure mileage was approximately 121,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546558September 26, 2023
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546586September 26, 2023
STEERING
The contact owns a 2019 Ram 1500. The contact stated that the power steering assist failed to operate while starting the vehicle. The "Power Steering Unavailable - Service Required" message was displayed on the instrument panel. The dealer and the manufacturer were notified of the failure but offered no assistance. Upon investigation, the contact discovered NHTSA Campaign Number: 19V812000 (Steering) which was linked to the failure. The vehicle was not repaired. The failure mileage was approximately 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546657September 26, 2023
STEERING
Power steering just stopped working
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546659September 26, 2023
STEERING
The contact owns a 2017 Ram 1500. The contact stated that while his wife was driving at an undisclosed speed, the vehicle intermittently experienced a loss of power steering assist. The check power steering message was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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