Ram 1500 Complaints

11,877 consumer complaints on file.

#11552759October 30, 2023
STEERING
Power steering failed without warning which rendered the vehicle immobile.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552728October 30, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
In approximately August 2021 the vehicle stopped operating at highway speeds. When the vehicle stopped operating, it caused the auto parking brake to engage as well as the engine to shut down. All steering was lost and it caused my vehicle to skid off the side of the roadway. since then, numerous other electronic failures have happened in the car even after multiple attempts for warranty service to include additional engine failures luckily, at stoplights the vehicle is currently in the shop again for additional electrical problems related to the start stop button in the vehicle, it appears that ram does not take responsibility for the defect, and this should be investigated. If I would have been near any trees, pedestrians other vehicles or buildings, I would’ve surely run into them without any control whatsoever over my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552475October 29, 2023
POWER TRAIN
Transfer case has failed per dealer inspection and diagnostics. Several lights turned on. Burning smell in/outside of vehicle. Vehicle will jerk from time to time. Parts are apparently on back order for several weeks and I have been told the vehicle is drivable even though transfer case issues / failures can be a serious safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552498October 29, 2023
ELECTRICAL SYSTEM, ENGINE, STEERING
Electrical system failed. A new battery was installed 1 month ago and on 10/28/23, I went to start the truck and it hesitated but started up then I lost power and it would not start again. I had it jumped and the service auto start/stop light, check engine and battery light came on. I pulled out from work and the engine hesitated. After proceeding over an overpass, I went to make a left hand turn onto the highway and a message came up indicating the power steering system had failed, the emergency brake came on and I again experienced a loss of power. I was able to get it to the side of the road on the on ramp where it shut down completely and had to be towed. Due to the loss of power steering, I was almost hit by an oncoming vehicle headed in the opposite direction. The engine also hesitated after starting, the RPM's were spiking to 4K every few seconds and it was producing a clicking sound before my initial departure. The vehicle was towed to Moyer Ram in Lebanon, PA pending an evaluation. In the past, this vehicle was in the shop 4 times for almost getting me in an accident as the vehicle would lose speed and the RPM's would spike and slow the vehicle down to less than 30 miles per hour. This happened several times and despite a dispute pursuant to the lemon laws and multiple videos showing what was happening, they ruled against replacing the vehicle. At one point on a local interstate, while traveling over 65mph's, it was like it slipped into neutral, I lost speed rapidly and was almost rear ended by a tractor trailer. I still have that problem 1-2 times/month but they will do nothing about it and the mechanic couldn't replicate the problem while the dealer had it. Bottom line is I do not feel safe in this vehicle and it's an accident waiting to happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552485October 29, 2023
ENGINE, POWER TRAIN
At random times the truck when coming to a stop under 10 mph will stall and shut itself off and engage the emergency brake. It shifts itself into park and to start again you have to push on brake, release emergency brake, press ignition switch and put car back into drive. This happens sometimes multiple times a day or once every couple days, whenever it happens we nearly get rear ended because it stops the truck so suddenly. The truck also has engaged the emergency brake at 60 mph, jolted the vehicle and we had to coast to the side of the road. At this time it did not stop the truck instantly and thank God no one was right behind us. We have taken it in twice already to get it fixed and we were told they couldn’t replicate the problem along with they updated the computer so we wouldn’t have any further problems yet we still are. This truck is going to get either us hurt or someone else hurt and it’s the only vehicle we have to use! I’ve seen several other complaints online and whole heartedly believe this truck is a lemon with a big safety concern of creating an accident due to the sudden stall and shutdown of the truck at random times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552380October 28, 2023
STRUCTURE:BODY, UNKNOWN OR OTHER
While parking the tailgate opens, when I closed it and tried to open it the electronic tailgate handle would not unlock to open 10/25/2023. When parked overnight tailgate opens 10/25/2023. While driving on Interstate the tailgate opens and I almost caused an multiple car accident, I parked at idle closed tailgate tried to reopen and it would not unlock, I drove off and it dropped again 10/26/2023. At Chapman Chrysler Dodge Jeep 89014, I parked in the service drive informing the service advisor something is wrong with my tailgate, and it dropped in-front of the advisor, he closed it and tried to open it and it wouldn’t open, while he was making my appointment it dropped again 10/27/2023. I have contacted the FCA Recall Spoke to Delroy he said my vehicle wasn’t part of the recall, and with 23,534.5 miles it was out of base warranty, he said I have power train coverage, gave me a Case # [XXX] he told me to cancel my 7:00am appointment 10/28/2023 and wait for a correlating response so I didn’t have to pay. I explain to him my vehicle is doing exactly what the Recall has outlined. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552418October 28, 2023
STEERING
Electronic Power Steering failure, and has been confirmed by the dealer. It always fails during the first start up, but will SOMETIMES activate on 3 or more start ups. Dealer has noted the internal power steering fault during diagnostics.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552435October 28, 2023
FUEL/PROPULSION SYSTEM
The fuel tank's front support bracket completely rusted out. I was driving and started to hear a very loud grinding sound. The bracket gave way completely dropping the tank almost to the ground and pushing the fuel tank bracket into the drive shaft grinding into it. Luckily it didn't create a spark or wrap around the drive shaft. The fuel tank could've fallen down completely or a spark could've been created from the bracket and drive shaft hitting leading to a fire or worse. There are no other rust points like this on the truck. The brackets seem to be made from a thinner/weaker material which is prone to heavy rust. Vehicle has been in Kentucky most of its life and is only 6 years old. This issue could've led to me being seriously injured or killed. I am unaware if this problem has been reproduced but I am aware of a recall for the same issue on earlier model year trucks by RAM. The vehicle hasn't been inspected by anyone yet as it's the weekend but will be looked at at the start of the work week. There were no warning lights, symptoms or anything leading up to this failure. Everything was fine and then it just wasn't.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552237October 27, 2023
ENGINE
The contact owns a 2013 Ram 1500. The contact stated that while her husband was driving at an undisclosed speed, the engine misfired. The contact stated that her husband depressed the accelerator pedal, but the vehicle failed to accelerate. The contact stated that her husband was able to safely drive the vehicle to his destination. The vehicle was taken to an independent mechanic. The vehicle was diagnosed with a failed camshaft and misfire in cylinder #3. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 177,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552311October 27, 2023
SERVICE BRAKES
BRAKE LIGHT STAYS ON ALL THE TIME & ESC STAYS ON ALL THE TIME. ANTILOCK BRAKE LIGHT STAYS ON ALL THE TIME. TOOK IT TO JACK POWELL DODGE IN ESCONDIDO CA AND THEY SAID MODULE & MANIFOLD WAS BAD BUT THAT IN WAS UNDER ENGINEERING REVIEW & IS UNAVAILABLE NOW. THEY WILL CALL WHEN THEY CAN GET IT BUT IN THE MEAN TIME THE TRUCK IS GOOD TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552331October 27, 2023
STEERING
The contact owns a 2017 Ram 1500. The contact stated that while driving at an undisclosed speed, the steering wheel became stiff and difficult to maneuver. The power steering warning light illuminated. The vehicle was taken to AutoZone where a diagnostic test produced an unknown code. The contact stated that the 120 positive terminal fuse was replaced; however, the failure recurred. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 112,00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552152October 27, 2023
STEERING
My power steering failed Yes available for inspection Power steering would lock up driving down the road which put my life and everybody around me in danger. The warning light didn’t come on until steering completely failed
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11552286October 27, 2023
POWER TRAIN
Exhaust Concern. In July 2023, the left exhaust manifold cracked down whole manifold, mileage was 51,369. This was repaired under 60,000 miles Powertrain Warranty. In October 2023, the right exhaust manifold cracked down whole manifold and is scheduled for repair when parts arrive, mileage is 54,850. This will also be repaired under 60,000 miles Powertrain Warranty. There were no warnings, only that we were aware of the tapping sound from cold start on both sides of vehicle. After looking online, we realized that other Ram owners were reporting that this is a problem and believe this should be a recall with a permanent fix for the problem. With our warranty about to expire, we are concerned that the repairs are like a band-aid that if/when this happens again we will have to pay to have repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552209October 27, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2022 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551971October 26, 2023
STEERING
Power steering is failing. Only doing it intermittently as of now flashing red steering wheel appears for a minute when it first started and goes away and steering is restored took it to dealer and the parts seem to be not readily available and quoted me 3000+ dollars for parts And $1100 for labor and said the whole power steering rack has to be replaced. Could go out completely soon and dealer part not available or aftermarket
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552025October 26, 2023
STEERING
My 2015 ram steering locks up, can't turn the wheel, highly unsafe. There is a recall for 2015 Ram's that were manufactured from jan-sept. Mine was manufactured in June. A recall for the same issue I'm having, but for some reason my vin isn't attached to that recall. This is highly unsafe, it is clearly a manufacture defect. And rams helpline is completely unhelpful.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552041October 26, 2023
FUEL/PROPULSION SYSTEM
I was driving down a country road with my kids in the car and my vehicle started to stall and then the engine turned off while the vehicle was still moving. Lucky I was not driving on a busy road and was able to get it safely off the roadway onto a dirt shoulder. The lightening bolt symbol on my truck was on as it was stalling. I contacted the dealership and was told there are no fixes for the recalls on my vehicle. They also related there are no loaner vehicles to give me. I do not feel safe driving my truck until these issues are fixed. I refuse to put the safety of my kids and myself at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552043October 26, 2023
STEERING
The contact owns a 2013 Ram 1500. The contact stated while driving approximately 10 MPH and making a left turn, the steering suddenly became firm and would not turn as needed. The contact stated that he drove the vehicle to his destination and later drove the vehicle to a tire dealer. The contact stated no warning light was illuminated. The contact stated that he purchased four new tires and had the wheels aligned and the loss of power steering reoccurred. The contact stated that the failure had become constant and no longer drove the vehicle. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 16V167000 (Steering). The failure mileage was approximately 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552045October 26, 2023
POWER TRAIN
On the date of 10/24/2023 on my way home from work as I was exiting the freeway when I suddenly lost power steering thank god im only about 3 miles from home because it was extremely difficult to steer .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552096October 26, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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