Ram 1500 Complaints

11,877 consumer complaints on file.

#11553387November 3, 2023
ELECTRICAL SYSTEM
In the Dashboard show the Check engine light, so when I check on computer show Code P1DF3, it kill my battery many times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553425November 3, 2023
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
While at a stop waiting to turn truck would not move. Saw a message on dashboard “ shift into park and select desired gear. This has happened more than once. Later that day I lost all power. Engine shutdown, no power steering or brakes. Message stated “ Place into park and restart engine “. Truck is hard to start.No accident either time. Dealer is an hour away. Afraid to drive it to have it checked. Ram blogs show I’m not the only one with this happening. Will someone get hurt? If I lived in a more populated area I would say yes. Someone will. A family with children would be hard to deal with.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553482November 3, 2023
ENGINE
The contact owns a 2016 Ram 1500. The contact stated while driving 25 MPH, the contact heard an abnormal sound coming from then vehicle and then smelled fumes coming from the vehicle. The check engine warning light and check fuel cap warning light were illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was 71,625.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553506November 3, 2023
UNKNOWN OR OTHER
I rear ended another car and my truck was totaled. The air bags never deployed and I’ve never had an air bag light come on showing there was an issue. The vehicle was safety checked from the dealer when I bought it but they told me to call Dodge (or whomever owns it). I called them and they said someone would call me in 4 days, well here it is on day 6 and no call.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11553155November 2, 2023
UNKNOWN OR OTHER
While idle at a stop light, the emergency brake warning is triggered and immediately after the truck turns off and the shifter locks while on drive. Another code pops up prompting to shift to park but the shifter is locked on drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553173November 2, 2023
FUEL SYSTEM, DIESEL, ENGINE AND ENGINE COOLING
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553189November 2, 2023
VISIBILITY/WIPER
The driver side sun visor hinge point is failing. Without warning either when I attempt to fold down the sun visor or sometimes just on it's own it has fallen down out of the roof from the hinge point on the left side that allows you to rotate it to the side window if necessary. If I didn't have my hand on it to immediately lift it back up and from blocking my vision of the road in front of me it could have caused a collision with another vehicle, pedestrian or other object. I can push it back up into the receiver hole in the roof but it remains loose with the potential to fall out again as it has on several occasions. It has not been inspected yet. There are no warning indicators for this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553204November 2, 2023
POWER TRAIN
Sometimes it shifts into neutral while vehicle is in operation, on its own. Sometimes when cold (not reached normal operating temperature, the transmission sticks in fourth gear while down shifting. I can feel and hear the downshift from 4th to first while I am decelerating. This causes the transmission to jump into neutral. The "DANGER" is when the transmission jumps into neutral while I am in the intersection or about to merge onto a busy roadway. I have to come to a complete stop (in an intersection or merge lane), shift the truck into park, then to drive. I have taken my truck to the dealer four times since 2019 regarding this matter. The dealer claims there are no codes, unable to recreate scenario, hence no repair made.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552957November 1, 2023
STEERING
Loss of power steering making it hard to steer at low speeds. Power steering on and off intermittently making steering to feel jerky.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552982November 1, 2023
SERVICE BRAKES
ABS control unit failed as diagnosed by an independent repair shop when the dealer was contacted for parts availability was told part would not be released until April 2024. Currently my vehicle has no ABS, traction control, Vehicle stability control etc..... After doing some online research I have found many, many people that have had this same concern for years now with this same part. How is this not a recall at this point seeing as how when this module fails it disables the majority of the safety features on the vehicle?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552992November 1, 2023
STEERING
Was backing up in reverse, steering wheel locked up and I cannot turn it at all. I was able to stop and saw the steering wheel notification light come on flashing with an exclamation. I was able to put in drive but still can't turn the steering wheel. Boniface Heirs Dodge was contacted, they advised they don't have any recalls on my truck, but they had some on other years, but it is the same issue. I have had several people look at it and they advised it is the electric power steering system. Also, I am unable to obtain a new one seeing the part is discounted or a nationwide shortage. Very disturbed about this. I could have been on the highway with my grandkids in my truck. Also, I see that I am not the only person wth a 2013 Dodge Ram 1500 4x4 who has the same problem!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553012November 1, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
Vehicle was brought in several times for loose headlights. Each time fastners were replaced. By dealership. Larry Miller boise, ID. Called ram cares they stated nothing was reported to them nor were there any recall. This is a major safety issue and on forums many people state they cannot pass state inspection because the headlights are falling out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553016November 1, 2023
ENGINE, POWER TRAIN
Engine started making a ticking sound approximately around Oct 15th 2023 Called ram cares because my 2008 chrysler aspen with 180k on the same 5.7 liter engine had the same sound and a private shop replaced. Lifters. Started escalation case number [XXX] on October 25th 2023. 2017 ram went to Larry Miller dealership, Boise, ID on Oct 30, 2023. Eric service manager says technician diagnosis was warped exhaust manifold and loose bolts. This is coming with the 5.7l hemi and they have replaced over 20 this year alone and with miles as low as 30,000 miles. These parts are defective and should be recalled before it starts a fire INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553058November 1, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553061November 1, 2023
STEERING
While driving at all speeds I lose my power steering. It appears it comes and goes while driving which is very dangerous. I did research and found that an open investigation is going on for 2015 Ram models that were built between January and September of 2015. Mine was built in June of 2015 but does not have an active recall. The cause of this is potentailly contaminated electric power steering unit circuit boards. I called Ram hot line and they said that my truck was not affected even though it falls within the date of mfg range and it is doing the exact same thing others described.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553089November 1, 2023
STEERING
While driving on a busy winding surface street, as I was accelerating from a stop at a traffic light, I received an audible notification chime, accompanied by a red power steering warning light, and a message in the message center to "Service Power Steering." My steering wheel immediately became exceptionally difficult/heavy to turn. I was able to overpower the resistance and maintain vehicle control, but needed to drive much slower than posted speed limits and the flow of traffic to maintain directional control. I was able to drive to a safe location and stop. This is the first instance of this occurring in my vehicle. After stopping, I was able to inspect all fuses and electrical connections and verified that they were all in working order. I am grateful that this occurred while I was driving, and not my wife or daughter, and that it did not occur at a high rate of speed. Otherwise, the situation could have turned disastrous. After one day of leaving the vehicle alone, I started it, and the steering worked normally. However, within a few moments, the same indications repeated, including the chime, warning lights, and high resistance to turning the wheel. I am taking the vehicle into a service center within days.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552809October 31, 2023
UNKNOWN OR OTHER
The rear window, window seal, or related components have failed and allow water to intrude into the cabin of my vehicle near the back. This water gets the headliner wet and drips down the interior of the rear window, down the rear of the passenger compartment. This water intrusion occurs with very, very light moisture on the vehicle, such as early mornings with morning dew, light rain, or watching the vehicle. The near-daily (due to dew) intrusion of water into the cabin of my vehicle raises safety concerns of mold & mildew in the passenger compartment. My rear window backlite frame is visibly cracked on the interior, matching the symptom pictured in TSB [XXX]. My vehicle has a manufacturer date within the dates noted in the TSB. My vehicle also includes a power sliding window as noted in the TSB. I've been to two dealerships and they both told me they see this problem in RAM trucks "all the time". Both dealers refused to perform a warranty repair under the extended warranty noted in the TSB (150,000 miles) because my VIN is not associated with the TSB in FCA's system even though my vehicle appears to be described as a vehicle affected. I've attached 2 photos to my report. One photo showing the crack as noted in TSB [XXX]. One photo showing the actual crack in my backlite frame. This appears to be a very prevalent issue with a lot of online discussion from many other affected RAM owners. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552814October 31, 2023
STEERING
Tried to leave and the service power steering light came on and there was no power steering. We shut the truck off and started it again and the light went off and we had power steering again. This has happened on and off a few times which is consistent with the recall we were informed of. We brought our truck to the local repair shop and they told us that there is a recall for this very issue (see attached copy from them). We then contacted the Dodge dealership we purchased the truck from and was told that this is VIN number specific and that our VIN number was not included in this recall, however the recall is occurring with vehicles made between 2013-2019 and ours is a 2017. We also contacted Chrysler who told us the same thing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552593October 30, 2023
FUEL/PROPULSION SYSTEM
There is an issue with putting gas into this truck. Seems there is a defect in the filler tube which Ram will not at this point recognize
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552601October 30, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Vehicle began experiencing electrical issues upon ABS/HCU unit failure. While initially intermittent, which allowed continued usage of the vehicle, additional components such as cruise control, trailer braking, etc., began to malfunction. Warning lights would toggle on and off, and truck began to have no-start problems with C0020 ABS codes and UO140 codes being thrown. Truck went to two Ram dealerships for inspection and neither could replicate any issues, but they were able to see the warning lights and code history. After being advised to first replace TIPM, battery, and starter, my truck has now completely died in my driveway. When I attempt to start, the check engine light comes on (in addition to ABS, trailer brake, traction control, etc.) and flashes between 3-10 times. I've now been told by dealer that the problem is actually in the ABS module and HCU, which due to the known issues with these parts may have caused damage to all of these other components, leading to the fault in the canbus system. This has been ongoing for nearly two years, which is ridiculous for the money spent on this vehicle. I've been advised by other Ram truck owners dealing with this type of situation to file a report in efforts to aid the ongoing investigation. Please feel free to contact me if I can be of any further help, or alternatively if there is a resolution to this matter. Thank you and kind regards.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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