Ram 1500 Complaints

11,877 consumer complaints on file.

#11554487November 10, 2023
ENGINE
After only 64000 miles the 2018 Ram 1500 3.6L engine will need major repair with the cam shaft. With no longer a warranty I am stuck paying for the repair. I believe this is a common problem. I have religiously changed oil and kept mileage low.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554591November 10, 2023
UNKNOWN OR OTHER
I have replaced the heater control valve twice now and both times the seal leaks causing my transmission to over heat no heat and my engine to over heat. The first heater control valve lasted about 800 miles. The second one didn't even last a trip to work and I had to pull over
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554485November 10, 2023
ENGINE
This Ram 1500 is a known problem all over the internet for randomly stalling. This truck stall for no reason. This is a safety issue and RAM refuses to recall the vehicle or buy it back. You could be driving 20mph or 65 mph and it could stall. Then the car need to be stopped and put in park in order to restart it. I refuse to subject me or my family to this safety hazard driving on the road
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554310November 9, 2023
EXTERIOR LIGHTING:HEADLIGHTS:BULBS
The contact owns a 2015 Ram 1500. The contact stated that the driver's side and passenger’s side front headlight bulbs burned out. The vehicle was taken to an independent mechanic, where the bulbs were replaced, but the failure persisted. The mechanic informed the contact that the wiring harness and the socket had melted. The contact was referred to the dealer. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554321November 9, 2023
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2019 Ram 1500. The contact stated while making a turn, the vehicle accelerated very quickly after the brake pedal was released. Several warning lights were illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty accelerator pedal position sensor. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the parts for the repair was currently on back order. The failure mileage was approximately 45,144.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554451November 9, 2023
STRUCTURE:BODY
The truck had the tailgate recall complete and it keeps popping open on its own. It as damaged the rear tail gate. I had a new flat screen tv fall out also lost a car battery one time it popped open. Took it back to the dealer last week after call ram customer care. Was took that there is no problem with the latch and that it is lined up no fault found. Tonight on the way home when i pulled in to my house the tailgate was open again. No warning light come on when the tail gate pops open this needs to be fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554193November 8, 2023
ENGINE, FUEL SYSTEM, DIESEL
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, and the message motive power reduced was displayed. The contact stated that the accelerator pedal was depressed; however, the vehicle failed to accelerate as needed. The contact drove for twenty miles at a reduced speed to his destination. The vehicle was taken to the dealer and diagnosed with a failed exhaust filter. The contact was informed that the exhaust filter needed to be replaced. The vehicle was repaired. The contact was informed that the repair was completed; however, the recall repair was not completed. The dealer was made aware of the failure and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 106,000.VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554242November 8, 2023
ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
The contact owns a 2015 Ram 1500. The contact stated that while driving at 45 MPH, the vehicle jerked and then went into Limp Mode. The check engine warning light illuminated, and the Service Crankshaft Sensor message was displayed. The contact was able to drive to the residence; however, the vehicle failed to restart immediately. The vehicle was diagnosed by an independent mechanic at the residence, who retrieved the DTC Code: P0336 (Crankshaft Position Sensor) and determined that the crankshaft position sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the VIN was not included in NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling). The failure mileage was 121,747.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554263November 8, 2023
UNKNOWN OR OTHER
The led screen is delaminating. This has caused fantom touching. The truck will constantly start stop and change settings. This causes the GPS to go haywire, radio to change stations and volume, heating and cooling will go up and down, and it will initiate phone calls and emergency services. These are inconvenient when the truck is at rest, but I nearly got into a wreck due to the GPS screen zooming in and out while the truck called emergency services. This IS a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554126November 8, 2023
ENGINE, ELECTRICAL SYSTEM, SERVICE BRAKES
Vehicle shut down while driving slowly after a stop sign. Occurred on first trip of the morning, cooler weather, at a slow speed within neighborhood. After stopping at a stop sign, and pressing the gas pedal, the vehicle shut down. I had to steer it (power steering off at this point) to the right and barely was out of the intersection. It went into park, emergency brake engaged itself. It took several minutes to get the vehicle operational again after following the on-dash instructions to disengage the emergency brake and start the vehicle. It started after 1 failed start attempt. The 2nd attempt is what allowed me to get the vehicle operational again. Whole situation might had been around 2 minutes. 2022 RAM Limited e-torque, 22,596 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553940November 7, 2023
ENGINE
Vehicle has shut off three separate times while driving. Without any warning. First time I was making a left-hand turn when it shut off. Second time I was also turning when it shut off. Third time I was crossing over a train tracks making a left hand turn when it shut off right on the edge of the track. Each time I had to turn the switch to the off position and restart it the third time it took several times before it restarted. The third incident was November 6th.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553986November 7, 2023
STEERING
I went out and started my 2013 Ram 1500 on Monday morning, Nov 6 to take my son to school. While preparing to leave, I noticed that my steering wheel was extremely hard to turn (more difficult than a car with manual steering) and the "Service Power Steering" warning came on the dash. I am glad this failure did not occur the day before with my entire family in the truck driving a highway speeds. Steering when this failure occurs is so difficult, this situation could be deadly to someone on the road. The truck is currently at the dealer being looked at. There are many others with this issue yet there is no recall from Ram despite the severity of this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554014November 7, 2023
STEERING
Electronic Power Steering system unexpectedly failed on my 2013 Dodge Ram 1500 with 40k miles on it. Mechanic quoted cost to repair $3600.00. I have noticed several other owners to report thidls same problem yet no recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554034November 7, 2023
ELECTRICAL SYSTEM, STEERING
your letter says I can review my report but couldn't find it NHTSA JD#11531515 SO On JULY 7th I started up my truck put it in reverse and had no power steering shut it off and restart still the same could not turn the wheel. I checked the internet someone said check the 2 fuses by battery they were good. had towed on Monday 7-10-23 to Fayetteville dodge they checked it out said I needed a new elect. power rack. they ordered and it took 3 weeks at a total cost $5172.23 out of my pocket. I have pict. of old rack numbers P68230029AA TIC1713C5058 made in LUNGT AN TAIWAN 04301477146714 & 77053805480546 also all paper from dealer with numbers of new rack 68536637AB GEAR RACK and PINION THANK YOU FOR THE WORK YOU DO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553714November 6, 2023
ENGINE
The contact owns a 2015 Ram 1500. The contact stated while driving approximately 20 MPH and making a right turn, the vehicle jerked twice. There was white smoke coming from under the hood. The smoke was thick and obstructed the driver’s view before the vehicle stalled. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the rod bearing had become inoperable, and an engine replacement was needed. The vehicle was not repaired. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline, but no assistance was provided. The failure mileage was approximately 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553742November 6, 2023
STEERING
The contact owns a 2016 Ram 1500. The contact stated while making a turn from a complete stop, the vehicle lost power steering functionality. The contact pulled to the side of the road. The contact stated that he continued driving, and the vehicle regained power steering functionality while driving. There was no warning light illuminated. The contact stated that the failure had been recurring intermittently while driving. The contact related the failure to NHTSA Campaign Number: 16V167000 (Steering). The vehicle was taken to the dealer, who informed the contact that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 58,333.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553829November 6, 2023
ELECTRICAL SYSTEM
The Uconnect control panel randomly changes settings for the radio, climate, phone. rear view camera and other systems controlled by the Uconnect system. It even attempted to place an SOS call for emergency help. This causes a significant distraction for the driver and systems are randomly and continuously turned on, off and have settings changed. The cause of this malfunction is a delamination/failure of the touch screen controls. This is a defect well known to FCA on many RAM and Dodge vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553854November 6, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553868November 6, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2016 Ram 1500. The contact stated while accelerating from a complete stop, the vehicle failed to respond as needed. The contact stated that the vehicle then took off abruptly. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was contacted and charged a fee for diagnostic testing. The vehicle was not yet diagnosed or repaired. The contact stated that the failure recurred several times while driving, and the vehicle had become undrivable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a case was opened. The manufacturer referred the contact to the dealer for diagnostic testing. The failure mileage was approximately 100,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553565November 4, 2023
UNKNOWN OR OTHER
Unknown to me what the issue is but here is my best assessment of the incidents that have occurred. While driving today, the vehicle suddenly stopped accelerating as if I had suddenly put the truck into park, but I was still on drive. The vehicle screen indicated to me that I had to press the brakes and press the push start to start the vehicle again, but I never turned the vehicle off on my own in the first place. I was stopped in the middle of the lane and had to put my hazards on to try and figure out what was happening. I switched the gear into park and pressed my brakes to press the push start to start the truck back up again and everything was fine. There was another incident with this vehicle that happened probably close to a year ago where I was driving on the freeway and suddenly the vehicle would no longer accelerate and started to slowly decrease in speed and thankfully, I was able to move over 3 lanes and stop the vehicle on the shoulder. I turned off the engine and push started the car again and everything was fine. Both times, I could have easily been hit by another vehicle. There were no warnings beforehand when either of these incidents happened and the truck has never been inspected for these issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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