Ram 1500 Complaints

11,877 consumer complaints on file.

#11551399October 23, 2023
STEERING, ELECTRICAL SYSTEM
The contact owns a 2019 Ram 1500. The contact stated while driving 65 MPH, the steering wheel locked up. The instrument panel also turned off inadvertently. The vehicle became unresponsive, causing the contact to drive off road. The contact was able to get the vehicle started after removing and replacing. There was no warning light illuminated. The vehicle was taken to a dealer to be diagnosed; however, the mechanic was unable to determine the cause of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551425October 23, 2023
ENGINE
The contact owns a 2019 Ram 1500. The contact stated while driving approximately 65 MPH, the vehicle stalled. The contact stated that the check engine warning light was illuminated. The contact was able to restart the vehicle and drove to a dealer. The dealer diagnosed the vehicle and determined that the battery needed to be replaced. The vehicle had been repaired. The contact stated that she was not confident that the failure was related to the battery. The manufacturer had not been informed of the failure. The failure mileage was approximately 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551473October 23, 2023
VISIBILITY/WIPER
The drivers side sun visor can fall out of the mechanism that holds it to the interior of the roof without warning. This happened on my ex girlfriends 2019 ram 1500 and just happened to my 2020 ram 1500. The dealer repaired hers for free even though it was out of warranted because it was a “known issue” according to the service department. Today mine fell out, hitting me in the head as I was driving and temporarily obscured my view of the roadway. The same happened to my girlfriend. If this is a known issue why has there not been a recall notice on this? Could easily lead to accident with injury or fatality.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551495October 23, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
The component lights came on advising they cannot be used along with a check engine light. I took it to the dealership, which I have the Mopar lifetime warranty. They hooked it up to the computer and charged 800 dollars for a software update and said it is not covered under warranty unless its a safety issue. All of these systems are safety items installed in the vehicle which I rely upon. It is a safety issue when not in use because of a software update that one must pay for.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551352October 23, 2023
ENGINE
The contact owns a 2021 Ram 1500. The contact stated while driving 35 MPH, the contact stated that the vehicle lost motive power. The contact stated was able to restart the vehicle and drive to his destination. The contact stated that the failure had recurred four times within four months. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551230October 22, 2023
STEERING
While driving home from work one day last week (10/12/23) I unexpectedly heard a tone and the message “Check Power Steering System “ appeared on my dash along with a light that is a steering wheel and an exclamation mark. My steering was VERY stiff. So stiff that I almost couldn’t turn the wheel enough to pull over into a parking lot. I had absolutely no warning or previous problems with my steering before this. The steering is still this way and I am unable to drive the truck. This is very dangerous! If for some reason you had to turn the wheel suddenly you would not be able to. As I previously stated I could barely turn the wheel enough to get off the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551260October 22, 2023
SUSPENSION
Front suspension bracket where the crossmember is welded to the frame. The weld failed and separated from the frame. Possible metal fatigue. Vehicle was driving in a straight line at low speeds when it became wobbly and unstable driving. Pulled to the right hard and almost caused a wreck. Components separated causing brakes to stop working, damage to oil pan, inner & outer tie rod, spring, shock, bushings, tire, wheel, and body damage. Would have been detrimental and potentially fatal if this happened with speeds higher. Vehicle is not drivable and had to be towed by rollback. Emergency brakes had to be used in order to stop vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551270October 22, 2023
STEERING
Electronic steering locked up while driving. Now says to service steering and is un-driveable
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11551138October 21, 2023
SERVICE BRAKES, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
Service electronic braking system stop working. Light and message on dashboard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550944October 20, 2023
ELECTRICAL SYSTEM
I have had my issue for years. When ever I put the gear on Reverse, the image produced from the camera on the door liftgate latch tailgate handle on the screen flickers. So I don't get a solid feed at times. This caused me to back up into a poll in a parking lot. As a result, my rear bumper got a dent from the impact. Years earlier I had taken my truck over to the dodge service department at my local dealership where they did some type of reset to try to fix that issue but that did not fix it. I continued having that issue and to make things worse, it turns out that the service department has no record of my truck going in for that. I've fought over this with the service department but they don't want to take ownership of my problem. So now my rear bumper has a dent as a result from the flickering.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11551045October 20, 2023
UNKNOWN OR OTHER
This safety issue deals with the touch screen radio. The laminate or glue appears to have oozing on the inside of the touch screen. This oozing has caused the touchscreen to have a mind of its own and begin calling people, turning cameras on, adjust vehicle settings included in the uconnect package. The touchscreen cant be shut off and continues to make changes as your driving. Today the vehicle began calling telephone numbers and hanging up, switching between radio, backup camera, telephone etc etc etc. As i continually attempted to stop the chaos I nearly had a headon collision. This is a well known issue with this touch screen and Im shocked that nothing has been done to force a recall or correction from RAM. This has been an ongoing issue. It use to just change the channel on the radio. Now its turned into a more serious issue where someone can be killed. I would like to turn the unit off but it cant be shut down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551051October 20, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551065October 20, 2023
STEERING, ELECTRICAL SYSTEM
I purchased the truck used June 2023. Odometer currently 47,700 miles. The service power steering light flashes on the evic screen. The steering will be extremely difficult because it is electrical power steering. The problem started October 9th 2023 and has been intermittent. A mechanic did hook up the scan tool and there were no codes. So, it has gotten to where I will do 3 start cycles, idle foe a few minutes and after the 3rd cycle, no codes and the steering works as it should. Thankfully, it happens before I drive out onto the road. I will drive up and down my street before I venture out onto major highways and expressways. However, what's not to say it will have this issue while I'm driving, especially winter around the corner. I researched 2013 Ram 1500, and apparently other owners have had the same problem or worse. This is my daily driver and only vehicle I have. Quite frankly, I get scared driving my truck now. I stay in the lane closest to the shoulder just in case. Ram/Stellantis need to do a recall on these 2013 Ram 1500. I have owned early model rams and a 2016 challenger, not one problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550748October 19, 2023
STEERING
Power steering warning light came on on dash and the vehicle lost power steering. This happened while driving and nearly caused an accident. I can sometimes play with the keys and get it to function again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550765October 19, 2023
STEERING, POWER TRAIN
I was driving at 45mph, and the steering wheel locked completed it was extremely dangerous and I almost crash. I am wondering if there any recall. Pissed costumer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550776October 19, 2023
STEERING
mild crash! my Ram 1500 pickup trucks can lose power-steering with no warning. I could NOT turn!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11550782October 19, 2023
STEERING
Power steering wheel it not working extremely difficult to steer!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11550786October 19, 2023
POWER TRAIN:AXLE ASSEMBLY
The contact owns a 2013 Ram 1500. The contact stated that while driving 8 MPH and making a right turn, the contact heard a loud snapping sound coming from the passenger’s side of the vehicle. The contact steered the vehicle into a parking lot and became aware that the passenger’s side tire was flat. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550793October 19, 2023
ENGINE
The contact owns a 2017 Ram 1500. The contact stated that while driving approximately 25–30 MPH, the vehicle slowed down and stalled. The vehicle was restarted. The contact stated that several unknown warning lights were flickering. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine). The failure mileage was approximately 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550837October 19, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
Driving on highway at 70mph. Truck shut completely off and lost all power. Almost caused major accident which could’ve resulted in serious injury.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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