Ram 1500 Complaints

11,877 consumer complaints on file.

#11552124October 26, 2023
ENGINE
My 2021 Ram 1500 has an exhaust leak that has been leaking since June when I took it to the dealership, and they told me about the leak. They told me it would take 17 weeks before they could order my parts. Now my dealership has told me 6 to 8 months for parts. The exhaust is leaking into the vehicle and making my family and I sick and they tell me they can do nothing because there are so many truck with the same problem that they can't get parts. I hope you can help me with this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551743October 25, 2023
VISIBILITY/WIPER
The driver side sun visor failed at the attachment point, left side while driving at high speed on the local freeway, obstructing my view of the traffic ahead temporarily. There was no warning and the failure was completely unexpected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551771October 25, 2023
UNKNOWN OR OTHER
The auto park disabled will come on. Other lights will flash and eventually the truck powers off. It is going to cause someone to be killed. Other ram and jeep owners have experienced the same and dealers can't seem to figure out the problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551833October 25, 2023
FUEL/PROPULSION SYSTEM
recall with no parts available, have tried to schedule recall repair for the hpfp recal on this vehicle and im told there are no parts available for the repairs. now wanting to trade the vehicle because we have to have a dependable vehicle, and everyone is lowballing trade value because of the no repairable recall. i cant afford this loss so im stuck with something that might fail and cause a wreck at any given time .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551872October 25, 2023
UNKNOWN OR OTHER
Driving in normal conditions and front sunroof panel just exploded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551897October 25, 2023
ENGINE, VEHICLE SPEED CONTROL
My truck is experiencing the “hemi tick”. Upon research, this tick is a common defect in RAM trucks that was supposed to be fixed in later models. Not true. Not only do I need to pay thousands for replacing the manifold, it will be a problem again. The hot/cold engine melds the aluminum and steel, creating a warped or split manifold. To replace it is immense labor, hence costly fees, as the bolts are too small to adequately remove and snap. If drilling out, metal could get into other parts of the engine causing severe damage. I bought this used at $30,000 miles (approx). Per my mechanic, the manifold has already been altered once. They claim it’s a safety concern, which includes “loss of power … especially at highway speeds. This is in addition to the repair costa and loss of value. The earliest appointment is a month away. Yes, it could be inspected upon request. It has been inspected by Arbos and G&D auto repair. Both whom are unable to remove the bolts and referred me to a dealership. I have an appointment with Hights Chrysler in Madison, Maine on Nov. 30th. The quotes I have received range from $500 to $2,000. The ‘warning’ is the ticking sound during idle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551935October 25, 2023
SERVICE BRAKES
The antilock brake electronic control module failed resulting in loss of antilock brake system, traction control and cruise control. The loss of antilock brakes caused a near miss.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551850October 25, 2023
FUEL/PROPULSION SYSTEM
Both RAM and dealership, after multple attempts, continue to give the same excuse that they don't have parts available. I have asked for a forecast of when this will become available and they have indicated they cannot at this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551523October 24, 2023
STEERING
Power steering does not work . Red steering wheel symbol on dash board. scan for codes has code c212a-84 sytem voltage .Code c2217-00 Ekectric poer steering module internal shorted. Code 2128-00 ecu -reset recovery occured. There are no electric power steering rack and pinion unit available part # 68628858aa . I ordered the part from My local dealer network I am # 345 on order list of people waiting expected possible December / January 2024. The replacement part # fits Ram 1500 from 2013 thru 2023 no data for 2024 this is a very big problem I can not drive my truck safety with out power steering .The 2015 model year has a recall for the electric power steering unit this should be expanded . There Are to many parts on order for Ram truck no to know there are problems .THank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551526October 24, 2023
STEERING
Leaving for work this morning and the power steering went completely out. Was unable to steer without great effort. No warning lights or messages prior to failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551571October 24, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2015 RAM 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551596October 24, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551625October 24, 2023
SERVICE BRAKES, VEHICLE SPEED CONTROL
Same issue as NHTSA is investigating on RAM 2500 is occuring on RAM1500 frequently. ABS computer failure. Warning lights on for ABS, ESC and parking brake. My RAM dealer found defective ABS computer and told me its on back order. My issue popped up in August and apparantly back order is until at least/earliest March of 2024. This is based on multiple comments found on internet from others with same issue. If comments are true, backorder is not for procuring parts but for engineering to advise a solution. Clearly RAM is aware of the issue yet has not issued a recall or offered any solution. According to nhtsa own site there are multiple reports of this type failure on RAM 1500s. Also here is another link to a site where people list there complaints with many related to same symptoms: [XXX] While this has not caused an accident or issue, No one can answer how safe is it driving a vehicle with these lights on and confirmed computer issue -by dealer. Should everyone with this issue just not drive vehicle for months on end? Apparantly that is what RAM is hoping for or crossing fingers and hoping crashes/liabilities are minimal? Please step in and drive RAM to issue a recall and push them to expediate a fix. Thanks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551658October 24, 2023
ELECTRICAL SYSTEM
Dash instrument cluster digital screen malfunction. While driving the other day I noted a lag with the digital screen in the instrument cluster. Thought nothing of it at first attempted to see if fuse was bad or if it needed to be updated. Nothing was found. Today while on my drive into work I have noticed the screen is getting worse, lag is increasing and now the brightness of the screen is low. Attempted to adjust brightness with knob and nothing. I am afraid that if the digital screen the displays any warning lights, mileage, fuel level, and safety devices goes out. I will not be able to correct/remedy the problem. Which could result in a possible fire or crash due to a system failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551718October 24, 2023
ELECTRICAL SYSTEM, STEERING
Electric power steering service causing safety issues due to no power steering! Lost power steering on highway during rush hour and dealer won't cover it. Out of warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551727October 24, 2023
UNKNOWN OR OTHER
A known exhaust manifold problem has caused exhaust fumes to enter the cabin which cause headaches and could cause serious issues while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551575October 24, 2023
UNKNOWN OR OTHER, WHEELS, STEERING
While driving down a straight road going approximately 20 mph my truck pulled me hard to the left and I was unable to control it. The assembly for my front left wheel completely came apart, and my truck was stranded in the middle of the road, without me being able to move it forward or backwards. The dealer stated that the ball joints to the upper and lower control arms both popped out at the same time. The dealer stated that they were unsure why this happened, and that there was no damage or wear to the ball joints. Upon doing my own research, I was able to find an online thread with many other consumers who had the same exact problem as me. Many people stated that it is an issue with the stock upper and lower control arms, and that because of how the truck sits, it puts the ball joints at their limits Increasing the chances of them popping out. Now, my truck is sitting at the dealership with no estimated time of repair due to them being unable to get any parts. My fear is that my safety would have been impacted if this happened at a higher rate of speed on a busier road, such as a highway. There were no warnings or indications that anything was wrong with my truck, and it was driving completely normal up until the incident. I also fear of this happening again since they are replacing the damage parts with stock parts, as well as me being unsure, if this will happen to the other side of my vehicle as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551370October 23, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2019 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated while driving at slower speeds with a trailer attached to the vehicle, the vehicle shut off as several warning lights appeared on the instrument panel. Due to the failure, the vehicle was towed to the dealer where the contact was informed that the part for the high-pressure fuel pump was not available for another two months. Once the fuel pump was finally replaced, the dealer informed the contact that contamination was found in the fuel system which rendered the repair ineffective. The contact was given an estimate for the repair. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 50,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551383October 23, 2023
STEERING
Total power steering failure, no steering at all. Happened while turning into driveway without prior warning. Vehicle now un-operational. I have read this is a ongoing problem with these vehicle's and there is no recall as of now. Extremely dangerous as you loose all steering. Vehicle has less than 40,000 miles on it. Thankfully I was at a low speed and there was no damage involved, have not yet sent vehicle in for repair as it is a $3500 min. repair
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551385October 23, 2023
FUEL/PROPULSION SYSTEM, ENGINE
Manufacturer has failed to provide a remedy for the Z46 recall, the primary "intended" use of the vehicle is for towing, and as such I feel that the vehicle is unsafe for its "intended" use. I have contacted Mopar online, and I have contacted the dealership multiple times. With no resolution, or suggested remedy. I am simply left with a vehicle of questionable reliability which I feel is unreasonable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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