Ram 1500 Complaints

11,877 consumer complaints on file.

#11555204November 15, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2015 Ram 1500. The contact stated that the vehicle was taken to the dealer and repaired under NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling). The contact stated while driving at various speeds, the vehicle started losing motive power. The contact stated that the accelerator pedal was depressed, but the vehicle failed to respond. The check engine warning light was illuminated. The contact was able to pull to the side of the road. The contact was able to restart the vehicle and continue driving. The contact stated that the failure had been recurring while driving. The vehicle was taken back to the dealer, where it was diagnosed that the crank position sensor tone wheel needed to be replaced. The contact was provided a cost for the repair. The vehicle was not repaired. The contact stated that the previous recall repair failed to fix the vehicle. The contact related the failure to NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 79,333.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555222November 15, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555259November 15, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554979November 14, 2023
ELECTRICAL SYSTEM, STEERING
Electronic power steering very hard and stiff. Slowly getting worse. No accident reported but major safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555003November 14, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM
The Anti-Lock Brake System Control Module as well as the Hydraulic Control Unit associated with the ABS Control Module. The left front Caliper locked up while driving. My safety and the safety of the passengers in my vehicle were at risk, as well as the other vehicles nearby. The vehicle has been inspected and diagnosed by an independent service center, Aaron's Auto Repair and Tire, 2623 Knight Avenue Waycross, Ga, 912-387-0503. The part is showing as being on national back order, so it was unable to be fixed. This is the only vehicle I have available to commute to work. There were no warning lamps prior to the incident, however, the warming lamp came on almost simultaneously.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555005November 14, 2023
UNKNOWN OR OTHER
The bolts holding the muffler to the exhaust pipe sheered off. After speaking with multiple dealers it is a known problem using a smaller bolt in the new body model Ram 1500 DT. The smaller bolt can’t handle the heating/cooling and eventually snaps. But this generally occurs just outside of warranty time. With the undersized bolts used by the manufacturer this causes the exhaust pipe to hang freely and risks the potential to cause injury or death with parts falling. There are many cases like this at dealers across the country and more to come. This body model is just coming up on 3-4 years so more trucks are starting to come in with this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555042November 14, 2023
STEERING
The contact owns a 2019 Ram 1500. The contact stated that while driving 65–70 MPH, the steering wheel was tight while turning. Additionally, while driving, the power steering became inoperable. The contact stated that water was entering the steering column, which caused the steering to disengage. The contact stated that the service power steering light was illuminated. The local dealer was contacted, who informed the contact that there were no associated recalls. The vehicle was not diagnosed or repaired. The contact stated the failure was like NHTSA Campaign Number: 19V812000 (Steering). The manufacturer was not contacted. The approximate failure mileage was 167,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555044November 14, 2023
STEERING
The contact owns a 2019 Ram 1500. The contact stated that while the vehicle was parked, he attempted to turn the steering wheel; however, the steering wheel was locked. There was no warning light illuminated. The vehicle was towed to the residence. The dealer was notified of the failure and informed the contact that a fee would be charged for a diagnostic test and repair because the failure was not covered under warranty, and the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 19V812000 (Steering) however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 107,000. The contact stated that they that have no complaints and the defect is not on their vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555109November 14, 2023
STEERING
Electric power steering has failed on the vehicle. We are aware of a recall on trucks manufactured at the same time and wonder if our vehicle should be included in the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555133November 14, 2023
FUEL/PROPULSION SYSTEM
Safety Recall Z46 has not been resolved, for 18 months, due to "parts not available"! If it's truly a SAFETY issue, how can this not be addressed in a timely fashion?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555137November 14, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555155November 14, 2023
SERVICE BRAKES, VEHICLE SPEED CONTROL
Part# 68295368AC ABS control module failed about 3 months ago. Took to dealership to repair and they said no eta on when part will arrive and that there is a national shortage on the part and 100's of these are waiting to come in for repairs. Contact Dodge/Ram and basically told the same thing. Was told to just be careful and when part is available (no estimated ETA), they would let me know. This is same components being used in new vehicles currently being built but RAM is okay with "just being careful" on not having a government mandated safety feature since 2011. I offered to go and get the part on my own and no response to that option either. Ram knows this is a safety issue and is burying their head in the sand. My family safety and safety of others on the road is important to me. This lets just use them to build new vehicles and let's not worry about the safety of the public worries me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555163November 14, 2023
ENGINE, SERVICE BRAKES, POWER TRAIN
Driving on a busy highway, without any advance warning, all dash lights on screen turned on at once and truck completely shut down. We were unable to operate the truck or even put in neutral to move off the road. We had our children in the truck with us and it was a miracle we weren’t in an accident. We shut down the highway for hours waiting for a tow truck. We were charged $930 to tow to the nearest dealership.We paid out of pocket and have not been reimbursed. There have been multiple recalls on this vehicle. There are currently two open recalls one has been open since June 2022 with still no remedy available. I don’t feel safe driving my children in this vehicle. There needs to be a remedy soon before something happens. I don’t want to wait any longer given a close call we’ve already had with our children present.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554826November 13, 2023
STEERING
The contact owns a 2014 Ram 1500. The contact stated that while driving at an undisclosed speed, the power steering was inoperable. The power steering warning light was illuminated. The contact was able to drive the vehicle to the residence. The vehicle was taken an independent mechanic to be diagnosed. The vehicle was diagnosed with a failed power steering system. The contact was informed that the power steering system needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554887November 13, 2023
STRUCTURE, LATCHES/LOCKS/LINKAGES
The contact owns a 2016 Ram 1500. The contact stated that the dealer had previously performed the recall repair under NHTSA Campaign Number: 18V486000 (Structure, Latches/Locks/Linkages) on the vehicle. The contact stated while driving at an undisclosed speed and then arriving to the destination, the contact became aware that the tailgate had opened unexpectedly. The contact stated that the failure had been recurring while driving, which caused items in the trunk to fall out onto the road. The vehicle was taken back to the dealer to be diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V486000 (Structure, Latches/Locks/Linkages). The manufacturer was not notified of the failure. The failure mileage was approximately 35,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554940November 13, 2023
STEERING
I was driving down the highway at 65 when all of a sudden I lost my steering. No warning or anything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554947November 13, 2023
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while her boss was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle hesitated and failed to accelerate as intended. The vehicle was taken to two local dealers. The first dealer was unable to duplicate the failure. The second dealer informed the contact that the parts needed to complete the repair would not be available for a year and a half. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 14,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554949November 13, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554970November 13, 2023
ENGINE
The exhaust manifold bolts break from the exhaust manifold warping... i have repaired twice out of my own pocket ... i believe the mechanic said its because the exhaust manifold is made of cast iron and my block is aluminum
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554739November 12, 2023
ENGINE
When trying to enter an interstate going at a slower speed, the car jumped from drive to park. The vehicle could not be driven. I was able to pull over safely. If it had happened in traffic or at a higher speed, it could have been very dangerous. The engine issue light came on shortly later. The vehicle is at the dealer now. They haven’t been able to reproduce the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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