Ram 1500 Complaints

11,877 consumer complaints on file.

#11556053November 20, 2023
STEERING
I was driving truck and was taking a right turn and the steering locked up and I almost smashed into car. I stopped truck and backed up and put onto drive and it took all my strength to turn the wheel to the right. Had truck towed and found out that the electronic steering went bad. This problem needs to be looked at because someone is going to get hurt or killed if the steering goes out at higher speeds
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556062November 20, 2023
STEERING
While driving during a cold spell. Power steering just went out while negotiating a curve. With the sudden loss of power steering vehicle was partially pulled from the roadway. After stopping and regrouping noticed there is red steering wheel warning light on the cluster. In warm weather there is no issue seems. Only happens in colder weather.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556080November 20, 2023
STEERING
The contact owns a 2015 Ram 1500. The contact stated while driving 35 MPH, the steering wheel became firm which made the vehicle difficult to operate. No warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the failure was due to the electric power steering assist being inoperable. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 179,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556113November 20, 2023
STEERING
The contact owns a 2016 Ram 1500. The contact stated that while driving at various speeds, the vehicle experienced a loss of power steering assist. The vehicle was taken to an independent mechanic; however, no error codes were retrieved. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Action Number: RQ23003 (Steering). The failure mileage was approximately 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556135November 20, 2023
FUEL/PROPULSION SYSTEM
On August 27, 2023, on my home my 2015 RAM 1500 Eco Diesel lost all power at 70 mph and the "Electronic Throttle Control" light came on. I was able to get my truck home in "limp mode" and had it towed to the dealership the next day (August 28, 2023). Two weeks later, the dealership called and said that my truck had "fuel contamination" because there were "shavings and rust" in my fuel filter housing and it would cost $21k to replace the entire fuel system. I asked for a more thorough diagnostic because there is the open recall (Z46) on the vehicle related to the high-pressure fuel pump that will leave debris in the system. They then claimed that a "Stalantis engineer" looked at it and put a restriction on the vehicle to not be covered under recall warranty due to "fuel contamination." I asked for a detailed diagnostic report which they could not provide. I then filed a claim through Stalantis and went through a 2-month process and 4 different case managers who ultimately claimed that they couldn't cover it because of the fuel contamination restriction. So, I then filed an insurance claim who did their own investigation, including collecting a fuel sample from the truck tank, investigating the last fuel station I used, and interviewing the dealership. They concluded that the issue was due to the recall (specifically, the fuel pump leaving debris in my fuel system) and was NOT external fuel contamination. They also claimed that the dealership would not provide a diagnostic report. Consequently, this could not be covered as an insurance claim and should be covered under vehicle warranty. All that said, I have no other option but to file this complaint as Stalantis has not been willing to even consider covering the vehicle despite the open recall, and an independent investigation. It is also my understanding that there is no approved fix for this recall, however I've been without a vehicle or a path forward for 3-months and feel Stalantis owes its customers a solution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556144November 20, 2023
UNKNOWN OR OTHER
Multiple lights going off all at once, including ABS, four-wheel-drive, towing, Lane assist, collision, etc. I have had this vehicle to the local dealer for this same complaint, and nothing was found, condition resolved itself. It has returned just a few months later. During this episode, the speedometer and tachometer do not work, nor do turn signals.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555934November 19, 2023
STEERING
Power steering becomes stiff intermittently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555758November 18, 2023
FUEL/PROPULSION SYSTEM
3.0L diesel engine may have been built with a high pressure fuel pump ("HPFP") that could fail prematurely. A HPFP failure may introduce internally failed component debris into the fuel system potentially causing fuel starvation. Engine loss power then when is fully operational and stop at sing then then engine stalls the next thing happens suddenly accelerated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555762November 18, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL
This is the 4th time it's happened and also the 2nd time iv almost been killed!! I have a 2014 ram 1500 which iv grown to love. Iv have alot of issues but never complained and just took care of ... yet the gauge cluster display decides to go into a party mode (strobing) and flickering or just flat out going black!!! I have bad eyes and twice now within 2 months driving at night iv gone off the road because of the flashing in my eyes! Iv found this is a common issue but the dealer told me I cannot get it fixed even though it's been recalled under other trucks! This has almost killed me! Please all I'm asking is to fix this for me... I love this truck but I'm terrified to drive it now with this issue let alone get rid of it and God for bid someone else has an accident . Please help a ram fan pile on the miles with a safe vehicle.. thank you for your time, im sorry for the long message but this is very serious and obviously a safety issue . Again, iv gone off the road and avoided a very serious incident that was caused by a faulty part. I completly understand parts going bad and having to replace them out of pocket. NOTHING SHOULD WORK FINE ONE MINUTE AND THEN ALL OF A SUDDEN START STROBBING IN ANYONES FACE . Thank you again
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11555766November 18, 2023
FUEL/PROPULSION SYSTEM
Auto engine accelerated while, pushing on break
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555569November 17, 2023
AIR BAGS
Was in a head on vehicle collision with another vehicle and none of my airbags deployed
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11555658November 17, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2016 Ram 1500. The contact stated while driving 50 MPH and towing a trailer, the contact heard a thud, after which the vehicle suddenly lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the crankshaft position sensor tone wheel. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling) but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555722November 17, 2023
POWER TRAIN
No wreck related. But my truck just stopped running. It could of been bad if I was on a highway. The truck will not start or run. Diagnostic says it's, crank shaft positioning sensor. There is a recall for this but it's vin specific and mine is not listed. This could be a very deadly issue. No warning lights at all the truck just stopped running.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555736November 17, 2023
FUEL/PROPULSION SYSTEM
I see there is a recall on some trucks of the same model for fuel tank strap. I looked at mine and notice one of the straps is broken. I can not find the recall for my truck but others have one.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555403November 16, 2023
STEERING
The contact owns a 2013 Ram 1500. The contact stated while driving approximately 65 MPH, the contact heard a chime and the “Steering Maintenance" warning light was illuminated. The contact continued driving and exited the highway and stopped at an auto parts store where the contact was advised that the power steering was electrically assisted and was referred to a dealer. The contact was able to drive the vehicle to a dealer who diagnosed the vehicle and determined that the power steering assist system needed to be replaced; however, the parts to repair the vehicle were on a national backorder. The vehicle was not repaired. The loss of power steering functionality was constant, and the vehicle was no longer drivable. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Action Number: RQ23003 (Steering). The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555459November 16, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted and made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555477November 16, 2023
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, VEHICLE SPEED CONTROL
The contact owns a 2018 Ram 1500. The contact stated that while attempting to accelerate from a stop, the vehicle failed to respond as needed. The contact stated that when the accelerator pedal was depressed, the vehicle was slow to respond. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555296November 15, 2023
ENGINE, POWER TRAIN
The crankshaft went out and needed to replace complete engine. I know other newer models ram 1500 trucks have the same problem but mine is a 2015, it was not listed on the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555315November 15, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555196November 15, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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