Ram 1500 Complaints

11,877 consumer complaints on file.

#11641356February 7, 2025
UNKNOWN OR OTHER
I have had 2 separate instances where I had my foot on the brake and the accelerator kicked in, the engine revved up and the truck tried to move forward all while I had my foot still pressed down as hard as I could on the brake. Once the engine was not revving any longer, I put the truck in park and sat for a second so I could gather my composure. After I sat for a second and put it back in Drive it didn't do it again. This happened in the same manner both times. It happened once in October 2024 and the 2nd time in January 2025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641291February 7, 2025
ELECTRICAL SYSTEM, STEERING
Brand new 2025 ram 1500 is out of alignment at 800 miles. It pulls to the right. On highway, it almost turns itself to the other lane. Major disaster maker.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641127February 6, 2025
STEERING
The contact owns a 2019 Ram 1500. The contact stated while driving 40 MPH, the steering wheel seized, and the vehicle became difficult to steer. The check power steering warning light was illuminated. The contact was able to pull over to the side of the road and turn the vehicle off. The vehicle was started, and the power steering functionality was independently reset. The contact continued driving; however, the failure recurred a short distance afterward. The vehicle was taken to the dealer where it was diagnosed and confirmed that the power steering module had failed and needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641200February 6, 2025
STEERING
The contact owns a 2019 Ram 1500. The contact stated that while driving at 45 MPH, the contact became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The power steering warning light was illuminated. The vehicle was taken to the dealer, who diagnosed failures with the electric power steering control module and steering gear assembly. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V812000 (Steering); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641218February 6, 2025
ELECTRICAL SYSTEM
My MGU (special name for alternator on Ram E-Torque) went bad. Starts out as grinding noise (no check engine light yet) then shortly after - total failure. Mine has total MGU failure with check engine light on and voltage warning lights to. I have a an appointment on Feb 12 2025 to replace it. They said it’s going to take about 45-90 days for a replacement part. When failure of this part happens the bearings go first, with a possibility of fire risk, in my opinion. Metal grinding on metal creates friction then fire-in my opinion. I researched and talked to some parts managers at ram dealerships. The MGU is a joke. Everyone of them will fail prematurely. Look into this please. There are 5000 MGU units supposedly being produced and shipped out across the country. Those are being shipped out very slowly when available. Nothing fast about these replacements. And lastly, apparently Ram has decided to not make the etorque available on the V8 engines anymore. Only the V6 engines have them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641221February 6, 2025
ENGINE
The truck has 58,xxx miles and on my way home from work today it just shut down in the middle of the highway. I could start it back up but as soon as I would shift into gear it would shut down again. Finally, after about 15-20 times of starting it and it shutting right back off, it stayed running and got me to within 5 miles of my home before doing it again. Now, I can’t get it to stay running so I’m going to have to have it towed in to be checked. I was able to get it off the road but it was extremely dangerous shutting down on a busy highway. I see that it has a recall that I hope will fix this issue when I’m able to get it taken in
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640801February 5, 2025
STEERING
The power steering motor died. My 2014 RAM 1500 is no longer drivable due to not being able to steer. My truck is currently at the dealership, and it is going to cost $4050 to replace the part. I have 117k miles on the truck and it is almost 10 years old, major components like the power steering should not go out this early in the vehicle's life. I do not see a recall currently opened, but I do see where several people have posted the same issue as me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640811February 5, 2025
UNKNOWN OR OTHER, POWER TRAIN, ELECTRICAL SYSTEM
I have a 2019 Dodge Ram that slips out of gear and an error message comes up on dash "shift to park and then to desired gear". This is extremely dangerous as it happens in traffic. I have taken truck to dealer two times for four days each. They say that they cannot do anything unless they can recreate the same problem. It does not happen all the time but does happen in traffic. I videoed it when it happened but they say they need to see it. I asked if you see it what would you do and the answer is they do not know. I contacted dodge customer service and got a call but it was useless conversations. I see many other dodge truck owners online with same issue including videos too but dodge customer service seems to have no records of other drivers with same problem. Help. It is dangerous and I cannot not get anything other than a run around about they cannot recreate it. Help Help. First visit was 12/2024 and second visit was 01/2025. Katie Marsh and Jason Tasker shop foreman were my contacts at Chrysler Dodge Jeep Ram of Leesburg Florida. 1-352-707-4662 . Someone from Dodge customer service corporate called several times but was basically a referee between me and dealer admittly so. The number as 1-844-378-0573. I do not have a name.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640895February 5, 2025
ENGINE
The contact owns a 2017 Ram 1500. The contact stated that while driving on a neighborhood street at 28 MPH and approaching a stop sign, the vehicle experienced a loss of automotive power, with the check engine warning light illuminated. The vehicle coasted and came to a stop while the contact was pumping the brake pedal. The contact restarted the vehicle. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 54,035.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640920February 5, 2025
STEERING
I’ve had a complete loss of steering control while driving on highway coming home from work last night. There was no warning it just failed. I was able to manhandle the truck on the highway and limp home. My first thought I had my power steering pump fail but when I couldn’t find a pump on my engine I google search the problem and found out that this is a known issue but my truck was not included in the recall issued back in 2016.. I was completely unaware my 2015 Ram 1500 had this issue until it failed last night on me. I’m afraid to take to the dealer because I’m sure this will be a large repair bill. I wish they would include my vehicle in the recall!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640926February 5, 2025
SERVICE BRAKES
The ABS light came on and we were told we’d have to replace that part and learned there was a recall so the part is on back order. Although the year of our truck is 2015 I believe this relates to the recall for the other ram trucks considering it’s the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640953February 5, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Ram 1500. The contact stated while driving at an undisclosed speed, the ABS, Traction Control, and Emergency Brake Warning lights illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the ABS module had failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 131,811.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641001February 5, 2025
VISIBILITY/WIPER
I was driving East bound at 8:00 am into the sun. I lowered my sun visor to block the sun. About 15 mins down the road the sun visor assembly completely separated from the ceiling mount. Looking this issue up online I found a YouTube video of another owner who had the same problem. Many comments from viewers describing that their drivers sun visor has separated from the mounting bracket. My truck only has 26k miles on it and it’s not even 4 yrs old yet, but out of warranty by 5 months. This is a serious driving hazard as someone might try to catch the falling visor while driving in sun glare.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640823February 5, 2025
ENGINE
On two occasions the engine has stalled while trying to accelerate from a stop sign. Both instances were not complete stops and when I tried to accelerate, a warning chime sounded and the engine shut off. I shifted the vehicle into park and it applied the parking break. When restarted the battery light was on and the voltage going to the battery was low. About half of what it normally is. I shut off the vehicle and opened the driver door to "reset" the system and then started the truck. Once I did this there were no issues on my 25 minute drive to work. The engine was not completely up to operating temperature quite yet but was more than halfway there. On another occasion this winter I was stopped at a stop light at the engine shut off as it noramlly would with the E-torque system. When the light turned green I released the brake pedal and went to accelerate and the engine never restarted. I went through a similar procedure to get the truck started again although it did take longer than this morning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640550February 4, 2025
ELECTRICAL SYSTEM, POWER TRAIN
When slowing down for a stop the transmission will shift into neutral and a warning will pop up on display “shift to park then desired gear” this is happing on my 2020 ram and my sons 2019 ram but the dealer says there is no fix. I checked online and it looks like it’s happening a lot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640558February 4, 2025
STEERING
While driving the power steering suddenly completely went out without warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640699February 4, 2025
ENGINE
Rapid deceleration while at highway speeds
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640755February 4, 2025
FUEL/PROPULSION SYSTEM
The check engine light has been on and the code and a message of fuel sender unit failure is on the message being displayed. The vehicle always shows empty even when filled. I never know if the the car is going to run out of fuel while I'm diving it on the road or highway. I have to keep very good records to estimate how many miles I'll get before needing to refill. I've seen recalls from other car makers for the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640630February 4, 2025
ELECTRICAL SYSTEM
I am having a horrendous noise coming from the MGU untit on the vehicle. This is the part that sits on top of the alternator and is like a mini generator. This part is screeching and making a ton of noise. I have read through forums and it seems like many many people have had the same problem with this part. I think it is time that they re-engineer a new part as this part has been failing for some within the first 5K miles on the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640626February 4, 2025
STRUCTURE:BODY, ELECTRICAL SYSTEM
Due to a leak on the back sliding window water entered the vehicle and caused the “RFO” box to break. Dealership told me that is the box that connects the fob keyes to the truck causing the truck to not recognize any keys.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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