Ram 1500 Complaints

11,877 consumer complaints on file.

#11641922February 11, 2025
STEERING, VEHICLE SPEED CONTROL
I lost power steering and hard to steer. I looked at fuses and f78 looked to be good. I made an appointment with Dodge dealer and when I was going to bring it steering worked. Now I need to wait to see if this issue happens again and this is dangerous while driving. There should be a recall on Module that causes this. I’ve read where this is common. We shouldn’t have to drive a vehicle with a known problem as you all are investigating this issue. Thank you!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641926February 11, 2025
ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
The contact owns a 2015 Ram 1500. The contact stated that while his wife was driving 40 MPH, the vehicle started to stall and started running rough. The contact's wife turned off the vehicle; however, while attempting to restart the vehicle, the vehicle failed to restart. There was no warning light illuminated. The vehicle was towed to an independent mechanic and was diagnosed with crankcase position sensor failure. The contact and the independent mechanic believed that the failure was connected to NHTSA Campaign Number: 20V475000 (ENGINE AND ENGINE COOLING). The contact stated that the vehicle had previously been repaired under the recall. The local dealer was contacted; however, the vehicle was not repaired because the vehicle was no longer under recall. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641986February 11, 2025
ENGINE, ELECTRICAL SYSTEM
Alternator failure. RAM does not manufacture the part anymore leaving my truck in the shop for over 2 months. Problem has been confirmed by the dealer
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641996February 11, 2025
STEERING
I parked my truck which had been having no problems and went to get back in it the next day and the steering wheel light came on in the dash and the steering wheel was locked up. Spoke with a dodge dealership and they said they was aware of the problems unfortunately there was no recall on this and my only option is to buy a whole new steering rack which is not cheap. Truck is available for inspection but there is know way to drive it but does startup and everything else works properly. Just glad this happened while truck was sitting still and not driving down the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642023February 11, 2025
SERVICE BRAKES
I have been waiting 6 or more months for an ABS control module (part # 68295368AC) for my 2016 Ram 1500 (vin [XXX]). I cannot locate a new one at any dealer I have called as they all say the part is back ordered and they have no idea when it will be available. It seems to me that if the part has been unavailable for over six months then many trucks are having the same problem which would indicate faulty manufacturing and thus should be recalled. Driving this vehicle with this module not functioning properly disables the traction control as well as the ABS but I am forced to drive it as I have no other vehicle that I can drive while this one sits in the driveway waiting for a part that no one knows when it will be available. I hope you are able to help me convince Mopar that they need to replace the part at their expense ASAP or provide a replacement vehicle in the meantime. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642057February 11, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
ABS system failure. Unable to repair the ABS control module because the part is not available making the passenger rear wheel lose traction while starting to move and driving at highway speeds causing the rear of the vehicle to fishtail on dry roads. Even with new tires installed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642092February 11, 2025
ENGINE, ELECTRICAL SYSTEM
Traveling on highway, heard noise coming from the engine. I was close to an off ramp and got off the highway. In the process of getting on the off ramp alarms went off. Turned on the flashers, came to a stop partially on the shoulder. Turned off the vehicle, turned it back on and it started right up. Turned to head into town to get some place safe to check the issue and all the alarms went off again. Put the car into neutral and coasted down the road to a local restaurant parking lot. Once safely parked, I opened the hood and my engine was on fire. I ran to the window of the restaurant to get a fire extinguisher and was able to put out the fire quickly. I contacted my insurance carrier and went through the process of repairing the truck. One body shop got it back up and running. Another shop fixed the cosmetic issues. However insurance would only fix the damage from the fire, not the cause of the fire. The truck has been throwing a code stating the EGR Cooler is not functioning properly. Stellantis sent out an independent investigator, however he wasn't allowed to look at the pictures that the body shop took after the incident. Since the truck was put back together and the cosmetic damage was repaired, he couldn't tell the cause of the fire. This EGR Cooler was supposed to be replaced during the recall (NHTSA Campaign # 19V757000), however I don't believe it was. Currently mine is cracked and supposedly the parts are on backorder. So there may need to be a recall to the recall.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11642019February 11, 2025
ELECTRICAL SYSTEM
Ram eTorque system failed. Alternator/MGU unit has a bad bearing and failed. This is a safety issue because the truck could lose power while driving. Unit start whining and screeching then eventually stops. Voltage reading starts going down and truck eventually won't run.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641631February 10, 2025
STEERING, BACK OVER PREVENTION: WARNINGS
I am having continuous problems with electric power steering! I’ve taken truck to local dealership! Hights dodge! Madison Maine! Had it inspected while under warranty! Was told no issues with it they claimed they cleaned the connections and claimed that it was working with no issues!! As soon as I left the dealership it started acting up again! The steering wheel will actually get stopped and extremely hard to turn! Almost caused several accidents! The power steering is always intermittent! But dealership says there’s nothing wrong with it! This problem could have been resolved while it was still under extended warranty! They chose not to do anything! Now it’s out of warranty I’m expected to pay for repairs now! For the same problem that I reported and had looked at by dealership! This vehicle has only 88k on it the power steering should work!! Vehicle shows no codes! Does not indicate any issues! Try to drive it and it’s like trying to steer a truck from the 50’s with no power steering! I’ve talked with many people with same vehicle they all report same issue with electric power steering not functioning properly!! It will end up causing injuries or death when the power steering decides it doesn’t want to work!!! Accidents will happen no doubt!!’
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641711February 10, 2025
STEERING
I have a complete loss of power steering on my vehicle. At first it was intermittent. I could be driving the vehicle and lose power steering. I could have power steering, shut the vehicle off and restart it and have no power steering. Early on when I lost power steering I could put the scanner on which it would indicate code c2217, clear the code and power steering would resume. This no longer works and there is complete power steering loss. I contacted Ram customer service on 12/23/2024 and was given case id 91757632. I contacted them on 1/22/2025 and was given case id 91960594. I was promised that someone would contact me within 24 hours, no response. I then contacted them on 2/3/2025 and was given the same promise with no response. On 2/5/2025 I once again called Ram customer support and asked to speak with a manager. I was told that I would be contacted within 24 to 48 hours which they documented via email, no response. From my research I have learned that the probable cause is a manufacturing defect being a contaminated circuit board. Recall S19 has been issued for 2015/2016 trucks but to date not for mine. I am left with a life threatening vehicle and I cannot even begin to describe the runaround that these representatives have given me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641855February 10, 2025
STEERING
Electric steering assist Is available for inspection No accident Steering failure while driving, stopped vehicle, turned off vehicle and resumed working. This happened 3 or 4 times within an hour. Then quit working completely. Drove a local shop and had it looked at. There was a warning light for the steering on the dash. He reset the light and the steering came back immediately, then went out again. This happened several times. He unable to get the steering back without actually working on the truck. he said issue is with the electric steering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641798February 10, 2025
FUEL/PROPULSION SYSTEM
Fuel Rail leaking from rail seem. Appears to be along the entire rail where the top is joined to the bottom part of the rail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641743February 10, 2025
ENGINE, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
The contact owns a 2021 Ram 1500. The contact stated while driving at approximately 15 MPH, there was an abnormal sound intermittently coming from the engine compartment. Additionally, the contact stated that the navigation system and the climate control system was inoperable. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the alternator needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641566February 9, 2025
ELECTRICAL SYSTEM
I have a 2019 dodge ram and the alternator been out since December 2024 and it's on back order I can't get to work and can't pay on the truck something need to be done about this I need help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641576February 9, 2025
POWER TRAIN
Got 11 inches of snow tried to go to town and my truck wouldn’t move. Snow melted took it to dodge and they said it’s sounds like the clutch plate in the borg Warner 44-44 was possibly going out. A quick search of problems with that transfer case has hundreds of people having the same problem and I don’t off road it or plow snow. Was quoted $7500 to have it replaced. This could cause an accident if driving down the road or down county roads in rain, snow or ice.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641584February 9, 2025
ENGINE AND ENGINE COOLING
Engine coolant leak at the back of the engine, coming from the turbo coolant hose. My truck is in the year range for the recall, and is leaking bad. Recall said could cause fires.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641588February 9, 2025
ELECTRICAL SYSTEM
Dash mounted control screen malfunctions, and the heater will switch back and forth randomly the radio doesn't function properly, can't control heater or defrosters. If using navigation, it will malfunction and flicker on and off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641585February 9, 2025
POWER TRAIN
Engine will stall and autoshift in to park and apply emergency parking brake. Happens when trying to accelerate away from a stop. Very dangerous when trying to pull out into traffic. No warning lights or messages on dash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641498February 8, 2025
STEERING
Electronic power steering is working intermittently or not working, making it extremely difficult to steer. It’s doing the same thing as previous years that was recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641371February 7, 2025
STEERING
Power steering went out while driving on Interstate around 70MPH. Check enginge light along with what seems all the lights and bells started going off. Tuuck shot down and would not restart. Towed to dealer and they said the Power steer rack had a short and needed to be replaced. All parts on on BO with no ETA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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