Ram 1500 Complaints

11,877 consumer complaints on file.

#11642689February 14, 2025
SEAT BELTS
The contact owns a 2020 Ram 1500. The contact stated while operating the vehicle, the front driver’s side seat belt did not properly retract to secure the driver. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642702February 14, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2019 Ram 1500. The contact stated while driving 35 MPH, the vehicle hesitated. There was an abnormal clunking sound coming from the vehicle. The parking brake, traction control, and ABS warning lights were illuminated. Additionally, the stability control and AWD were temporarily unavailable. The vehicle was taken to the local dealer, where it was diagnosed that the rear sensor was damaged due to the plate dislodging. The rear plate covers the disk brakes had corroded and the bolt had become loosened. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642731February 14, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ram 1500. The contact stated while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The contact stated that the steering wheel had seized. The vehicle was towed to the dealer where it was diagnosed with coolant intrusion into the engine, which caused engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 186,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642779February 14, 2025
SERVICE BRAKES
The ABS , traction control, and brake light came on in the dash. Had the vehicle checked and the code came up C2200-49, which indicates the ABS module. Found out that the 2019 models and newer have a recall on the same part. Went to and spoke to 2 different dealerships to try and get fixed or even to buy the part, but was told that this module has been an issue and back ordered for over 3 years. One of the dealerships told me that they aren't even entertaining the option of making an appointment. This is very frustrating and confusing, since my stopping ability could be compromised, especially since I tow a boat quite frequently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642804February 14, 2025
STEERING, ELECTRICAL SYSTEM
I have a dodge ram and the EPS (Electric power steering) had went out making it impossible to steer the while while I was driving I looked up to see if there is a recall for it and Google said there is a recall for the EPS on my make and model truck but when i look at my recalls it says there is no recalls for my truck
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642841February 14, 2025
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Vehicle cut off in middle of intersection, locked emergency brake a d turned on battery light. Took several min to get vehicle operational. This put my family and I in grave danger. This issue has bee. Reported by priovious owner also. Very scary
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642810February 14, 2025
AIR BAGS, ELECTRICAL SYSTEM
The contact owns a 2022 Ram 1500. The contact stated that while operating the vehicle, the air bag warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed that the air bag sensor was faulty and needed to be replaced. The contact was informed that the air bag sensor needed to be replaced but was on backorder. The vehicle was not repaired. Additionally, while operating the vehicle, the SOS message continued to be activated on the radio. The vehicle was taken to the local dealer who replaced the radio, but the SOS failure reoccurred. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642513February 13, 2025
FUEL/PROPULSION SYSTEM
Issue with the relay controlling the fuel pump located in the fuel tank(lift pump) When the relay stop working, the engine cannot be started or don't supply fuel to the High pressure fuel pump (HPFP) forcing to stop on the road. Could lead seriously to an unsafe situation like the HPFP can do. This issue can be reproduce easily by the dealer. No DTC or check engine ON for this type of issue. The dealer fix it yesterday and the damage was under the TIPM (Total integrated Power Module) The wires connectors under the relay were melted by overheat. This issue lead to an OFF and ON electrical contact between the fuel pump and the relay. This issue is largely documented over internet and can be fix for under 200$ usd with an external relay. But the first FCA option is to replace the TIPM board for 1200$ usd. Actually no recall for this major issue present in many FCA models since many years. The first time this issue happend was december 20, 2024. The date of repair is february, 12 2025. Between those two dates, I got the crank nostart problem many times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642519February 13, 2025
FUEL SYSTEM, DIESEL
The contact owns a 2020 Ram 1500. The contact stated while the vehicle was parked, the contact noticed a burning odor around the exterior of the vehicle. The contact performed an inspection and determined that the burning odor was coming from underneath the vehicle. The vehicle was started, and an error message was displayed, instructing the contact to take the vehicle to the dealer within the next 200 miles. The vehicle was taken to the dealer where it was diagnosed with a fractured diesel exhaust fluid (DEF) system. The contact was informed that the DEF system needed to be replaced. The vehicle was not repaired and remained at the dealer for further additional diagnostic tests. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642523February 13, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM
ABS Control Module has failed. The part number is 68228991AD. The dealership informed me the manufacturer no longer makes this part, and they were unable to resolve the issue. While I was advised by the dealership the truck is ok to drive, my additional research indicated a failed ABS module can lead to the wheels locking up while driving, the speedometer to stop working and the transmission locking out due to the computer system thinking there’s a break failure. This is a huge safety risk to others around me on the road, myself and my family.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642548February 13, 2025
ELECTRICAL SYSTEM
The E-Torque alternator failed unexpectedly causing me to lose power while driving down a snowy highway. The vehicle shutdown then locked itself in park stranding me on a busy highway in a snowstorm at night time creating a severe safety hazard for myself and other motorists. After taking it to the local Dodge/Chrysler dealership diagnostics said the alternator went bad, however they cannot replace it as the factory currently has 5200 of these alternators on back order. So obviously this part is having major issues with failure. I’m certain it’s caused many unsafe situations. I want to know why there was no recall? Thank you very much for what you do!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642551February 13, 2025
SERVICE BRAKES, UNKNOWN OR OTHER
I have been the only owner of this truck since it was new from the factory. Some time in the first part of 2022 the ABS module light on the dash was coming on and then going off. When I needed an oil change I took the truck to the dealer I always go to and informed the service writer about it. They said they couldn't check it out for the module until it completely goes out. So, on 5/22/23 I took the truck to the dealer cause the ABS module went out along with my trailer brake control and traction control. The service writer called the parts depart. to see if the module was in house and parts said they would have to order it. Service writer said I could drive the truck and I told them that the brakes are not the same as when the module was working. I told them that you have to push harder on the pedal and that the brakes are not stopping as quickly. He said it would be alright. Every time I take the truck in for an oil change I ask them about the module and call them quite often and the service writer's tell me the same about the module. Parts can not get a module from the manufacturer and don't know when they will get one but, the part is on order. The service writer did give me a phone number to the manufacturer linking me to a help department to see if they can inquire or know why the company is not making them. On 1/23/25 I did call the manufacturer and talk to one of the personal there. The person did not have any information on the module and they said they couldn't tell me why there are no ABS MODULES and that I should keep calling the parts department at my local dealer. So, I guess I don't know when the brakes will completely go out while I am driving it or my family is in it with me that may cause a wreck. I can't pull my camper and haven't for two years now. I don't know what will happen on a rain slick road or an ice and snow covered road. I can't sell the truck or trade it in to get a proper vehicle. Please help Thank You
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642555February 13, 2025
SERVICE BRAKES, VEHICLE SPEED CONTROL
The vehicle has a fault in the ABS system that is causing the ABS light to stay on, as well as the traction control light and the Brake light. This means the brakes will lock up, causing the vehicle to slide, the vehicle has no assisted traction control, and the cruise control will not engage. In a vehicle like this (a pick-up truck) the back end is notoriously light and will easily loose traction during emergency braking and without traction control, can easily lose control on wet roads. The part needed to repair this issue, the ABS Module, is unavailable anywhere...and has been for years now. Some can still be found in old junk vehicles, or for sale out of used vehicles, but these have no guarantee and are no safer or less susceptible to failure than the stock product. No to mention they can only be found at exorbitant prices since they are in such high demand on an obviously sub-par part. Why does this part have so many issues and why is it impossible to fix? The vehicle is unsafe without this fix! The tires absolutely slide on wet roads now with loss of steering control and the rear end easily breaks free of traction on wet roads! The vehicle also will not pass inspection anymore because of this issue. This has been a problem for a year at this point.,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642540February 13, 2025
ENGINE
The contact owns a 2025 Ram 1500. The contact stated while driving 55 MPH, there was an abnormal sound coming from the engine compartment. The contact became aware that the RPM had exceeded 5,000 RPM, and the contact pulled over to the shoulder of the roadway and turned the vehicle off. The contact stated that after restarting the vehicle, the vehicle returned to normal functionality. The drowsiness alert warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642510February 13, 2025
SERVICE BRAKES
Purchased this Ram new on [XXX] On the drive home the BRAKE light came on. I just figured it was some new tech that I needed to read up on to understand why this light came on. I made it home and when I went out for a drive with my family it was off. I drove the vehicle on a short trip then home. The following day the light came on and while at a stop light the pedal pushed to the floor. I shut off the truck restarted it and the pedal restored and worked. This happened again the following day and I called the dealer I purchased it from and did not receive a call back. I scheduled and appointment for 2/5/2025 with a Ram dealer closer to my house. They kept the vehicle overnight and next day said the brake fluid was off and I should be all good. I drove off the lot for approx. 5 miles and the brakes failed again. I returned the truck to the dealer on [XXX] closer to home and have not had it returned back to me. A week and still no confirmation on a definite diagnosis. I have requested to have the truck exchanged and have not heard back from Stellantis case manager. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642507February 13, 2025
ELECTRICAL SYSTEM
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC). The contact stated that water had entered the vehicle through the rear window. The contact stated that the radiofrequency (RF) module had short-circuited. The contact stated that the key fob failed to function as intended and the steering wheel and brakes seized. The contact used the physical key to unlock the door. The vehicle was towed to an independent mechanic where it was diagnosed that the radiofrequency module (RF) had short-circuited. The radio-frequency module was replaced, and the key fob was reprogrammed. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642116February 12, 2025
AIR BAGS, STEERING
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642370February 12, 2025
FUEL/PROPULSION SYSTEM
We purchased the RAM in September 2024. 5 times since our purchase, while filling the gas tank the pump nozzle has gotten stuck and extremely hard to remove from the gas tank. This last incident was on 2/9/25, prompting us to take the truck into Dodge where it is currently waiting to be looked at. This is a serious issue that needs to be addressed and corrected as vehicles are very expensive to have these types of defects. It took 3 grown men to remove the nozzle from the tank.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641887February 11, 2025
STEERING
What component or system failed or malfunctioned, and is it available for inspection upon request? The Electric Power Steering (EPS) system has completely failed, resulting in loss of power steering assistance. The system is still installed in the vehicle and can be made available for inspection upon request by the manufacturer, dealer, or regulatory body. How was your safety or the safety of others put at risk? The failure of the power steering system makes the vehicle extremely difficult to control, especially at low speeds or in emergency situations. This increases the risk of crashes, particularly in tight turns, intersections, and highway merging scenarios. I have experienced a near-misses and difficulty maneuvering the vehicle after power steering failure. Has the problem been reproduced or confirmed by a dealer or independent service center? Many Ram 1500 owners have reported the issue to dealerships and independent repair shops, some of whom have confirmed that the EPS system fails intermittently or completely stops functioning. Some dealers have replaced the EPS unit, while others have indicated that no official recall has been issued and repairs are at the owner’s expense. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641920February 11, 2025
STEERING
Power steering locked up while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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