Ram 1500 Complaints

11,877 consumer complaints on file.

#11639331January 29, 2025
UNKNOWN OR OTHER
I selected other at this issue caused more the 3 items to fail. While driving the truck pretty much every light on the dash would come on, I would lose power steering, speedometer (both digital and analog), all gauges would malfunction, turn signals would not work and pretty much anything electronic would not function properly. At one point, this happened while driving on the interstate using cruise control. The truck was doing fine and then all of the sudden it popped into neutral from cruise and started to malfunction. There were also times where the transmission would not shift gears past first gear so that pretty much made it impossible to drive anywhere. As you can imagine, this is not only a safety issue for myself and my passengers, but also to anyone else on the road. I've seen many other cases of the same issue I experienced online in many forums and I really don't know why there isn't already a recall out for this. When I had my truck serviced to fix the issue, I'm almost positive I saw a recall for the ABS system that pertained to my issue, but after it was serviced I can no longer find that recall. The fix ended up being a replacement of the "star connector". I have a video of the malfunction actively taking place before it was repaired if that would help with anything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639494January 29, 2025
ELECTRICAL SYSTEM, STEERING
The Electronic Power Steering (EPS) module in my 2014 RAM 1500 fails consistently (each time) when the vehicle is started. To date, the EPS module begins working within 10 to 20 minutes of vehicle start-up but does not provide any confidence in it's continued operation. The vehicle has reeently been in for replacement of the EPS module, including the rack and pinion system. When the EPS module is not working, there is no power steering assist, and driving the vehicle puts the driver, other occupants and surrounding vehicles/pedestrians in danger, especially were it to fail unexpectedly during operation. The problem has been confirmed to require replacement of the EPS module at Earnhardt CDJR in Gilbert, Arizona in October 2024. It was confirmed again by an independent service center on January 15, 2025 and has recently been in for repair/replacement. While this particular vehicle has not been inspected by the manufacturer, there has been a recall of the EPS module for 2013-2019 RAM 1500s, so the problem has been acknowledged by the manufacturer. No warning lamps or messages appeared prior to the failure. Following the initial failure, each time the vehicle is started the "Service Power Steering" warning lamp and message appears. The warning lamp and message turn off when the EPS module begins working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639498January 29, 2025
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, ENGINE
While driving my ram truck, a notice goes across the cluster center saying to shift vehicle to park. No other lights go on like check engine lights etc. But the truck goes to a complete stop and makes you shift in to park then back in to drive this is dangerous because it happens to me while I am driving to include one time coming off the off ramp on the freeway possibly making someone rear end me due to the vehicle stalling I have seen lots of these issues on the ram forum this is downright dangerous. I will take it to the shop but others who have had the same or similar issues state there is no fix and it is random so it is hard to reproduce.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639244January 29, 2025
STEERING
On January 27 I started my truck to drive and within minutes the power steering became extremely difficult and impossible to turn . I believe it's the EPS system failure which I have found out is know to fail in the trucks ., There were not any warning messages until it happened.it is available for inspection
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639270January 29, 2025
SERVICE BRAKES
ABS system is lighting up on the dash clusters. Have the problem checked by the dealer in November and they are unable to make repairs until inspectors make approve the part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639496January 29, 2025
STEERING
While driving the power steering cuts out and flashes on the dash power steering unavailable, service required. It happens intermittently, but when it happens the steering wheel locks up while driving. I have had it to the Ashland Chrysler dealership, they charged me to say that it happened because it was cold outside. It keeps happening even though it's not cold
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639305January 29, 2025
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
I am submitting this report to alert the NHTSA of potential safety violations and undisclosed structural damage, drivetrain modifications, and possible engine replacement regarding my 2021 RAM 1500, which was purchased from Courtesy Chevrolet after being previously owned by Enterprise Rent-A-Car. Unreported Frame Damage & Structural Repairs Multiple inconsistent and unseen frame welds were discovered, indicating prior accident damage and unreported frame repair. Frame welds do not match factory precision welding, suggesting post-factory reinforcement or structural fixes. Undisclosed Transmission Swap from 8-Speed to 6-Speed According to NHTSA records and the vehicle’s VIN, my RAM 1500 was manufactured with an 8-speed transmission. After purchase, I discovered that the 8-speed had been swapped for an older 6-speed transmission (6HP70), which was never disclosed. This creates potential drivability and safety concerns, as the truck’s ECU may not be calibrated for the correct transmission. Possible Undisclosed Engine Swap The engine in my truck has multiple ink and paint markings, which are commonly seen on replacement engines. RFID engine label does not provide a matching serial number, making it difficult to confirm if the engine is original. The casting number on the engine sticker is inconsistent with the vehicle’s model year and VIN (2021), raising concerns that it may be from an older model. Engine mount bolts and wiring appear disturbed, suggesting prior removal and reinstallation. If my truck has an older or higher-mileage engine, this impacts performance, emissions compliance, warranty status, and safety. Lack of Maintenance Records & Vehicle History Transparency
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638991January 28, 2025
FUEL/PROPULSION SYSTEM
This vehicle will not take gas at the pump. It shuts off after less than 1/2 galllon, even near empty. It will also backsplash at the pump.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639058January 28, 2025
ENGINE
My truck was in the dealer for a 66A recall on the crankshaft positioning sensor. The recall states the magnetic material attached to the tone wheel if lost the engine loses its ability to synchronize injector pulse and cam timing. The fix was a PCM reprogram to maintain engine operation if signal is lost. There is a prior recall W68 which address the tone ring for replacement on 2014-2016 model code DS W68 states loss of crankshaft position. the fix under this recall is to replace tone wheel and crank shaft positioning sensor. Because they could lose magnetic material on the tone wheel causing loss of signal from the crankshaft positioning sensor to the PCM. my truck loss power and showed throttle positioning sensor fault and engine light came on . i brought my vehicle into the dealer they diagnosed code po336-00 crankshaft positioning sensor performance. on further inspection found tone wheel has chunk of material missing causing code. they replaced tone wheel as instructed by W68 recall so why is my truck not covered under this recall for the exact same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639120January 28, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM
My 2018 ram 1500 big horn, began showing lights on dash to fix the trailer brakes, and ABS. The sensors was replaced yet the problem persists. When I called RAM they stated the recall was vin specific. Yet the 2018 ram 2500-5500 were recalled for bad abs system, the 2019 rams 1500s were recalled for the same issue. Ram told me that my truck did display all the issues their recall is doing. That was 3 weeks ago and never heard back from them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639137January 28, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM
Upon braking on the interstate the truck lost control and almost crashed due to not braking properly. ABS, Brake and traction control lights all came on and have stayed on steadily since. Truck pulls to the right every time we brake. When we spoke with dodge they told us the ABS module is the problem but that it can not be replaced due to no longer being made. They said the the truck is not safe to drive with the bad ABS module.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639175January 28, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM
In August of 2024 I began receiving an error message in my vehicle stating "Service Electronic Breaking System" on the gauge cluster. I also noticed the dash lights indicating that the ABS and traction control were disabled. The vehicle remained in this state whenever the vehicle was running. While i was returning home from work i hit the breaks on the freeway and the breaks locked up and i began to slide due to the ABS not functioning properly. Thankfully there was no accident but obviously this is extremely unsafe and the vehicle cannot be driven in this condition. I made an appointment on August 26,2024 to have the vehicle inspected and serviced at the dealership where i purchased the vehicle. After some correspondence the service rep indicated that there were other vehicles in for service for the same issue. It is now 28 Jan 2025 as of the date of this submission and my vehicle has still been able to be repaired. After numerous inquires with the service department i was informed that the module in question was under Engineer Review at the manufacturer and they could not ship the part until that was complete. The ETA of completion has been pushed back several times ,everytime i enquire for an update and is currently projected at 19 February, I have also opened an inquiry with the manufacturer Ram Customer Care / Stellantis case for assistance and havent received much in the way of additional information or assistance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639127January 28, 2025
ELECTRICAL SYSTEM
The etorque MGU is failing at a high rate, worse in the winter months. Currently, 4500 people waiting for parts with no help from RAM. Trucks are completely out of service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639075January 28, 2025
LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
Driver assist features disabled while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639074January 28, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: ASSIST
Driver assist features disabled while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639073January 28, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Drivers aid features stopped working
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639071January 28, 2025
ENGINE
Secondary water pump failure with coolant line leak causing engine to rapidly run out of coolant.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639067January 28, 2025
SERVICE BRAKES
Brakes and ABS failed 34 days ago after dealership reprogrammed PCM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638993January 28, 2025
ELECTRICAL SYSTEM
Started hearing bearing noise from the eTorque MGU (motor generator Unit) at around 40,000 miles on odometer. Took the vehicle to dealer for problem determination and they confirmed it was a problem with the MGU. I was told a total failure can cause the main electrical fuse to fail without warning leaving the vehicle completely without power in traffic. There is also the possibility of the bearings seizing and the entire pulley shearing off while in operation. Through two different online owner forums, I have verified that this appears to be an increasingly common problem with 2019-2024 models. RAM appears to be aware of this problem as they issued a Technical Service Bulletin on 1/1/2022 (S2208000009) which talks about the bearing noise and underlying problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638736January 27, 2025
UNKNOWN OR OTHER
WArning light to service shifter, service electronic thorottle control and service ABS system, Computers not comunicating due to computer error, found fuse blown and high resistance in the power districution center. replaced and programmed the power distribution module to find anitlock brake model failed. Part is currenlty on engineering hold. We have not been able to ddrive the vehicle since 11/8/2024 and now they are telling us it may be February till part is realeased. There was a safety recall U07 that was repair but the ABS module is the part controlling all items that are failing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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