Ram 1500 Complaints

11,877 consumer complaints on file.

#11681204August 17, 2025
STEERING
EPS system failed causing loss of power steering. Thankfully I wasn’t going fast when it failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681168August 17, 2025
ELECTRICAL SYSTEM, ENGINE
I am submitting this complaint regarding a critical issue with my 2021 Ram 1500 equipped with the eTorque mild hybrid system. The vehicle has become inoperable due to the failure of the etorque alternator in this system. Unfortunately, Mopar—the official parts supplier—has not made this part available, and it has been on indefinite backorder for months. This is a known issue and has broken just outside of warranty. I'm in desperate need of this part and the backorder and supply time is unknown with no ETA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681039August 16, 2025
ELECTRICAL SYSTEM
The MGU (motor generator Unit) is failing. Appears to be a known issue with Chrysler. Problem is that this part is not available. Was told that there are over 3,000 backordered parts with no eta. The dealer said that they had several on backorder from May. This is a 2019 product and there is no reason that this part should not be available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681102August 16, 2025
STEERING
While driving on winding country roads (30mph speed limit) the electronic power steering chimed and lost all assistance. I almost ran into another car/ off the road as steering became extremely difficult. I was able to get the wheel turned and come to a stop.I have never had an issue with the steering before so this was very unexpected. The truck is completely stock, regularly maintained and only has about 150000 miles on it. I was able to pull codes from my scanner C2217-00 Electric Power Steering Internal Failure. The fact that I have driven a truck that had hydraulic power steering fail and had more control is alarming.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681104August 16, 2025
ELECTRICAL SYSTEM, STEERING
I was driving my 2016 ram 1500 on the highway when my steering gave out due to a faulty electronic power steering rack. I lost control of the vehicle and it almost ended in an accident. I had my family in my vehicle. This is completely unacceptable. I talked to Chrysler about this issue and they said it does not fall under the recall. Although I believe it should due to the rack going bad because of water getting in due to a faulty seal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681106August 16, 2025
SEAT BELTS
Both driver and passenger front seat belts simultaneously faulted that they were bad on the SRS system of the vehicle. Nothing happened to the seat belts, but the dealership wants tons of money to fix this issue of which should not happen so early in this vehicle’s life.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680840August 15, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
RAM has a bad design on MGU's, new ones and old ones are failing, whining, causing engine spudder and no movement at times. Can't purchase one because RAM has them on "Engineering HOLD". Therefore they no they have an issue, not offer a replacement. I have been advised if they become available I'm looking at $2,000 for an alternator. That is insane.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680864August 15, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2014 Ram 1500. The contact stated that while driving at an undisclosed speed, the fuel tank of the vehicle unexpectedly detached from the vehicle. The contact was able to attach the fuel back to the frame of the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed that the fuel tank bracket frame was severely corroded and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 190,831.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680907August 15, 2025
STRUCTURE:BODY
2013 Ram 1500 truck has corroded fuel tank strap, which could lead to a fuel leak or fire. Dealer discovered while preformed oil change service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680945August 15, 2025
SERVICE BRAKES
ABS Control Module is throwing a code. I have spoke with my mechanic and countless others along with representatives of Mopar/Chrysler and this ABS Control Module has been on back order know for 2 years that I know of. From research I have done the part has been on back order longer than that. In my research I have also found that Mopar/Chrysler does not seem to be manufacturing this part anymore. This issue is effecting 100s if not 1000s of people who have spent a lot of money on these pickups and Mopar/Chrysler could seem to care less about it. 2 years of being on back order is absolutely ridicuous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680966August 15, 2025
FUEL/PROPULSION SYSTEM
Fuel tank strap rotted at the frame rail and pulled out, will now not pass inspection and was for some reason not included in other 2014 ram 1500 recall for same problem. We didnt notice it was broken we were told when we took it for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680602August 14, 2025
SERVICE BRAKES
ABS Module is failing preventing other systems to work properly (cruise control). This part has been on order since February. The service technician said there are people who have been waiting on this part for over a year and a half. Looking on line this is a problem of enormous proportions on multiple model years. If this part is not available to make this repair, it leaves us with a dangerous braking problem which can effect multiple other functions of our vehicles. If Stellantis knows this part is such a needed safety module, what can be done so owners can have their vehicles repaired?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680748August 14, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
There are countless number of individuals like myself who have paid good hard earned money to own these trucks only to find out that everyone I know has endured the issue with the ABS module it seems. And online that's all you can find now me owning other manufactured vehicles I've never encountered this issue before. But I don't understand how this is a known part that will fail and when it does fail it's up to the owners of the truck to have to pay out of pocket thousands of dollars to get it repaired after spending more than $50,000 to be able to own the truck. I can't imagine the other owners who are not able to afford these costly expenses to get repaired immediately and are forced to continue driving on the road ways endangering themselves and other innocent lives on the road ways
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680787August 14, 2025
VEHICLE SPEED CONTROL, SERVICE BRAKES, STEERING
This vehicle has a faulty ABS module that Ram doesn't make the part for. The part 68292756AA been shown on backorder for over 1yr. After chatting with a Ram customer service agent I found out this part has been discontinued and was advised that I try an aftermarket part. Guess what ? The aftermarket part is not compatible with the program download. 😡This is unacceptable. There seems there is forums after forums with people in the same predicament. This issue really needs to be investigated .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680555August 14, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I have owned this vehicle 10 months and for the third time now it is having the same reoccurring electrical issue. The first time the check engine light came on went to the dealer they hooked it up said just a battery drive it you will be fine. They turned the code error off. Left dealership drove to Home Depot and went to leave got in push the start button and the truck started making grinding noises and every error message for every safety device began cycling on the dash. After several minutes it all just stopped and the truck was dead no responses could not unlock or lock doors. Could not shift or do anything. It had to be towed to dealership. After two and a half weeks they said it was repaired some value was stuck open and drained battery and shorted everything out. They replaced valve and batteries. Within two months check engine light came on and vehicle was dead again. This time was able to jumpstart and took it back to dealership. Left it there they had it two weeks and said it was the battery. Claimed could have been faulty battery. Now here it is another two months and check engine light came on, truck wouldn’t start. Got a jump then every safety system error messages started cycling through again. Immediately had to disconnect both batteries to make it stop. Reconnected drive home to where it is dead as a paperweight. Called dealership and they say bring it in a week and half from now and they will get to it when they can. There is something majorly wrong with this truck. It is unreliable and not safe to drive. 100% lemon that I am stuck with due to negative equity that is growing as time passes. All the forums have people repeating same issues with their trucks as well. A coworker has same truck 1400 miles and his check engine light just came on as well. Please investigate and force them to provide a real solution for this year model truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680350August 13, 2025
POWER TRAIN, ELECTRICAL SYSTEM:IGNITION
The contact owns a 2019 Ram 1500. The contact stated that while driving at 35 MPH, the vehicle jerked violently and downshifted unintendedly. Several unknown warning lights were illuminated, and the gear shift indicator and speedometer were malfunctioning. The contact was able to pull over to the side of the road. The contact stated that the failure had recurred while driving at various speeds, and the vehicle stalled on several occasions. The contact was able to pull over to the side of the road. The vehicle was able to be restarted after 5-15 minutes. The vehicle was taken to the dealer, where it was diagnosed with loose wires. The vehicle was repaired; however, the failure recurred. The contact stated that while his son was driving 65 MPH, the failure recurred, and the vehicle shut off. The contact's son was able to pull over to the side of the road. The contact’s son was unable to remove the ignition key when the vehicle shut off. The vehicle was taken to the dealer several times, but the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The failure mileage was approximately 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680445August 13, 2025
FUEL/PROPULSION SYSTEM
Driving truck over RR tracks in city that were not a large bump and my front fuel tank strap came loose. I looked under truck and saw strap was corroded but not broken. Then looked where the T shape strap connector attached to vehicle and it was extremely corroded and broken away. Had I been moving at a much higher speed this would have caused a serious accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680522August 13, 2025
ENGINE
2016 RAM Ecodiesel in shop with crankshaft position sensor error. Vehicle available for inspection at Sarasota RAM. Vehicle shut down on highway. Restarted but only would operate in limp mode which enabled me to drive to dealer. Warning lights indicated crankshaft position sensor issue. I had W58 recall performed but not selected for W68 fix. I spoke to Phil (844-378-0573 Ext: 4060587) at RAM customer care, who stated "Our primary focus is your satisfaction" (customer care case #[XXX]). This problem is very evident by the many 1500 drivers complaints. Action to reimburse me for the repairs is required. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680487August 13, 2025
STRUCTURE:BODY
I took my truck into the dealership for the second time because my tpms module was not functioning correctly. I would get an error about a mile into my travels saying it was unavailable. My second appointment the technician found the rear windshield is leaking water down through the back driver side and dripping water onto the module. Ram issued a previous recall for cars manufactured on or before Sept 30 2020. My truck was manufactured Nov 4 2020. The problem is the same but my truck some how was manufactured after the supposed fix date. It’s clear if you read on ram forums that tons of people are having the same issue. Rams fix is just sealing it but I have to pay out of pocket due to their failure of admitting the recall should go past Sept 30 2020 manufacture date.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680463August 13, 2025
EXTERIOR LIGHTING, POWER TRAIN, ELECTRICAL SYSTEM
I purchased a brand-new 2025 RAM 1500 Laramie, and from day one it has been a nightmare. Only TWO days after delivery, the truck completely died and had to be towed back to the dealership. Since then, it has been in for repairs FOUR separate times. The last time was [XXX], when it was towed again — and here we are, almost TWO MONTHS later, with my truck still sitting at RAM Greenway, untouched, no repairs, no updates, no solution. Nobody is working on it, and now they have the audacity to try to charge me for the rental car while they hold my truck hostage. Meanwhile, I’m still paying the monthly payment for a brand-new vehicle I can’t even drive. RAM Customer Care is absolutely useless — they just send copy-paste updates saying “the dealer is working on the vehicle” when clearly NOTHING is being done. Zero accountability, zero urgency, zero customer service. This situation has caused me extreme stress and financial loss. I depend on a reliable vehicle for my family and my daily life, and RAM has failed on every level. Do NOT buy a RAM vehicle. Do NOT do business with RAM Greenway in Orlando. They will take your money, leave you without a working vehicle, and refuse to take responsibility. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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