Ram 1500 Complaints

11,877 consumer complaints on file.

#11680458August 13, 2025
SERVICE BRAKES
I am writing as a concerned RAM owner facing a severe safety risk due to the unresolved OEM trailer brake controller (TBC) issue. I bought my truck to tow a travel trailer, which I cannot safely do without resolving this. Background: • Purchased 2025 RAM 1500 LARAMIE CREW CAB 4X4 (VIN: [XXX] ) in March 2025. My previous 2022 RAM’s TBC is incompatible with 2025 due to CAN-bus/electrical changes—this was not disclosed at purchase. • On April 3rd 2025, Mopar support incorrectly told me to buy PN 82219232AA. I later found I needed 82219240AB, which I ordered. Delivery was repeatedly delayed, then canceled in May with no alternative offered. • Opened Case [XXX] with RAM Customer Care on June 10th 2025—no resolution since. • I confirmed my truck is pre-wired with harness 68601443AA and only needs module PN 68569520AB and dash switch PN 68618899AA. I sourced these and scheduled install at Serra Chrysler Dodge Jeep RAM for July 28th 2025. Initially told they could do it, but upon arrival, they refused, claiming it must be done at the factory. This is incorrect. Mopar document 82219232AB [XXX] ) provides dealers official instructions to install/activate the TBC, especially when the truck already has the factory wiring. Safety risk: I used a CURT Bluetooth brake controller as a temporary fix. It frequently loses connection, making it unsafe during sway, high winds, or oscillations. If it fails mid-trip, I lose trailer-only braking. Request: 1.Immediate coordination to install/activate the OEM TBC (Sales Code XHC + proxy alignment). 2.If not feasible, replace the vehicle with one having a factory TBC at no cost to me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680374August 13, 2025
AIR BAGS
I keep getting a message to service airbags. Sometimes it resets its self but always returns. Only 13000 miles on vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680354August 13, 2025
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
The contact owns a 2023 Ram 1500. The contact stated that while driving at an undisclosed speed and towing a trailer, there was an abnormally loud sound coming from the vehicle. The contact drove the vehicle to the shoulder of the road and inspected the vehicle. While inspecting the vehicle, the contact became aware that the tailgate had independently unlatched. The contact stated that the tailgate had fallen onto the crank. The contact stated that there were damages to the tailgate and the paint due to the failure. The vehicle was taken to the dealer; however, the contact was informed that the repair was not covered under recall or special programs. The manufacturer was made aware of the failure, and a case was filed. The contact referenced an unknown recall; however, the VIN was not under recall. The failure mileage was approximately 22,550.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680329August 13, 2025
POWER TRAIN
This truck has shut down on me, put itself into park and set the ebrake numerous times. Twice it restarted right away, one time it died and would not restart because the battery was completely discharged. It have been in service 3 times, the 1st time no faults were found, the truck was in the shop for 2 months. The second time the vehicle was in the shop for 2 or 3 months and the etorque was replaced. Currently the vehicle is in the shop, the dealership said the truck started right up with no faults found, the shop is trying to find the fault.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680149August 12, 2025
SERVICE BRAKES
My ABS light, Brake light and traction control light come on intermittently. Had it tested and they say that the ABS Module has internal failure. It came up with warning code C2200-49 when tested.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680156August 12, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2014 Ram 1500. The contact stated that the vehicle experienced rough idling with the check engine warning light illuminated. The vehicle was taken to the local dealer who diagnosed that the piston rod was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not yet contacted. The failure mileage was 140,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680185August 12, 2025
FUEL/PROPULSION SYSTEM
While refueling my 2020 Ram 1500 Laramie with the large (33 gal) fuel tank, the fuel pump "vacuum-assisted automatic shutoff" or "nozzle shutoff mechanism" is triggered dozens of times prior to the tank actually reaching a full level. I have been experiencing this issue consistently for the past year and it has occurred, to the same degree, at each of the fill-ups conducted at a variety of gas stations during this time. I've had an independent service center diagnose the issue and they recommended I take it to a dealer for service and also report the issue because this has been a common issue they have seen. Other Ram 1500 owners on internet forums also report having had this issue. The safety issue is that gas may become trapped in a fuel system component where it shouldn't be collecting which exposes vehicle occupants to an increased risk of fire in the event of an accident. Furthermore, this condition makes it nearly impossible to know when the fuel tank is full because the shutoff mechanism is triggered many times prior to full. This results in over-filling the tank and possibly having fuel remain in the filler neck, which also unnecessarily increases the risk to vehicle occupants to fire or explosion if involved in an accident. Vehicle owner manuals and gas station pump warning stickers typically warn operators of the dangers of over-filling or "topping off" fuel tanks specifically for this reason. With the system not operating correctly, the risk of overfilling is severe and unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680189August 12, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
After coming to a rolling stop and making a right, I would attempt to accelerate. The vehicle would then throw itself out of gear and I could not accelerate. A message would appear on the dash "Shift to P then Desired Gear." The problem would not be fixed until the vehicle was put in park, then back into drive. I took the vehicle to RAM and they could not replicate the issue, but it would happen to me regularly (1-2 times a month at random). I told this to RAM Dealership and RAM Cares, but nobody seemed bothered that it could get people killed. The problem did not seem to get fixed until I took apart the throttle body and cleaned it out by hand. Since then, I had not had an issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680253August 12, 2025
SERVICE BRAKES, STEERING, VEHICLE SPEED CONTROL
Failed ABS Module
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679795August 11, 2025
ELECTRICAL SYSTEM
At about 77k miles, I started hearing a humming noise from the engine when I would accelerate and then decelerate. Upon inspection and confirmation from Ram dealership, the Engine Generator Kit (alternator) appeared to have a bad bearing and needed to be replaced. I initially agreed to the replacement until I was told that the part needed is on backorder and that there were roughly 4k orders placed ahead of mine nationally. This means I have no way of fixing this issue using an original MOPAR part. I was told I can agree to pay for the item to get the order placed and then wait until it comes in with no timeframe given other than it could be weeks or months. I am now having to drive around in a vehicle that could potentially breakdown at any time and thus leaving me with no vehicle. I do not have any warning lights on the dash but it seems like I am driving a ticking timebomb.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679812August 11, 2025
STEERING
The contact owns a 2013 Ram 1500. The contact stated that while making a left turn, the steering wheel became extremely firm. The vehicle was taken to an independent mechanic, where it was diagnosed that the tie rod and the front brakes needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The contact believed that the failure was associated with NHTSA Campaign Number: 13V287000 (Electronic Stability Control (ESC). The failure mileage was approximately 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679833August 11, 2025
ELECTRICAL SYSTEM
Mopar Part # 68623194AB Generator on a national backorder. There is a problem with this part and MOPAR cannot fix the issue - ETA is non existent - Truck has been parked since July 4. Making payments on a truck that is not functioning. The vehicle shut down completely on I-95. Had to have it towed to my home.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679869August 11, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Ram 1500. The contact stated that whenever the vehicle was started, the ABS warning light remained illuminated. The contact stated that the ABS warning light was constantly illuminated and while the ABS light was illuminated, the cruise control was inoperable. The contact stated that the part was no longer being manufactured. The contact provided the ABS module part number as, PN: 68295368AA. Additionally, whenever the parking brake was set, the parking brake stayed on constantly. The contact stated that the regular braking system was operational while the vehicle was driven and worked as needed; however, the ABS was no longer available while driving and posed a grave safety risk in the event that the vehicle needed to make an abrupt stop. The contact stated that several Parts Stores and Mopar dealers were contacted; however, the contact was informed that the part was no longer being manufactured. The local Auto Zone also checked the vehicle and confirmed the ABS failure. The local dealer also diagnosed the vehicle with ABS failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679872August 11, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Ram 1500. The contact stated that while driving at various speeds on several occasions, the traction control and ABS warning lights illuminated. The vehicle was taken to an independent mechanic and was diagnosed with ABS module failure. The contact was informed that the HCU and ABS module needed to be replaced. The vehicle was not repaired due to parts not being available. The vehicle was taken to a dealer who confirmed the diagnostic result. The vehicle was not repaired because parts were not available. The manufacturer was notified of the failure. The failure mileage was 109,749.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679965August 11, 2025
ELECTRICAL SYSTEM
The contact owns a 2019 Ram 1500. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated on the instrument panel. The contact pulled over to the shoulder of the roadway and turned off the vehicle. While attempting to restart the vehicle, the vehicle failed to immediately restart, and several attempts were needed to start the vehicle. The vehicle then returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The contact was informed that the failure had been referred to an engineer with the manufacturer. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679643August 10, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM
ON FRIDAY JUNE 13, 2025 ABS AND TRACTION CONTROL LIGHTS ELLUMINATED AND WOULD STAY ON MOMENTARILY THEN TURN OFF. ON AUG082025 THE ABS AND TRACTION CONTROL LIGHTS ELLUMINATED AND STAYED LIT. ON AUG102025 DROVE TO AUTOZONE BUENA NJ AND HAD THEM SCAN MY VEHICLE USING THEIR FIXFINDER OBDII SCAN TOOL AND APPLICATION. CHECK ENGINE PASSED, ABS FAILED, EMMISSION READY, SERVICE INTERVAL PASS. THERE FIXFINDER APPLICATION INDICATED THAT FOR ABS THE SOLUTION WOULD BE TO REPLACE THE ABS CONTROL MODULE. NO OTHER PARTS LISTED. ATTACHED IS COPY OF REPORT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679695August 10, 2025
ENGINE
WHILE DRIVING DOWN THE FREEWAY THE TRUCK WILL JUST SHUT OFF ALMOIST CAUSING A REAR end collision. this has happened 3 times and the truck will not start some times needing the battery to be disconnected in order for the truck to crank back up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679534August 9, 2025
VISIBILITY/WIPER
Blind spot towing mirrors very unsafe cars motorcycles and people disappear behind mirrors especially the right side have had many close calls. Ram needs to go back to old style mirrors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679532August 9, 2025
VISIBILITY/WIPER
When it is raining, even a moderate amount, the air flow from driving down the road blows/directs the water from the windshield across the drivers window. Making it extemely difficult to see out the window for on coming traffic or to use the drivers side mirror.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679234August 8, 2025
SERVICE BRAKES, ENGINE, UNKNOWN OR OTHER
In November 2024, my 2019 RAM Rebel displayed “SERVICE SHIFTER,” “PARKING ASSIST,” and “CHECK ENGINE” lights. Dealer performed software updates, but one week later the lights returned. Dealer then replaced the parking assist module, but two weeks later the same issue happened again. I have brought the truck in multiple times since. Often the lights turn off before arrival, and dealer states no fault can be detected. I was told to bring it in immediately when the lights are on, which I did, but still no fault found. Problem continues, and now the truck has begun putting itself into park while driving or when stopped. This is an ongoing and serious safety hazard. I also added photos of others affected by the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ram 1500