Ram 1500 Service Bulletins

3,710 manufacturer communications on file.

• February 3, 2023•Document ID: 10234468

  Service Bulletin/Repair Instructions
  STRUCTURE

  Mfr Comm. #:

  3100123

  Date Added:

  April 17, 2023

  Manufacturer:

  DODGE

  Summary

  Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

  Associated Products (158)

  2023 Alfa Romeo Stelvio2023 Chrysler Pacifica2023 Dodge Challenger2023 Dodge Charger2023 Jeep Compass2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Renegade2023 Jeep Wrangler2023 Ram 15002022 Alfa Romeo Stelvio2022 Chrysler 3002022 Chrysler Pacifica2022 Dodge Challenger2022 Dodge Charger2022 Dodge Durango2022 Jeep Cherokee2022 Jeep Compass2022 Jeep Gladiator2022 Jeep Grand Cherokee+ 138 more
  Associated Documents

  • DownloadMC-10234468-0001.pdf↗
• February 1, 2023•Document ID: 10247981

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; BACK OVER PREVENTION; ELECTRICAL SYSTEM; VISIBILITY; VEHICLE SPEED CONTROL; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; AIR BAGS; PARKING BRAKE

  Mfr Comm. #:

  0804023

  Date Added:

  January 2, 2024

  Manufacturer:

  RAM

  Summary

  Radio Over The Air R141.01.12, 139.01.53, 136.10.04 to R145.00.15 Software Version Updates Customers may experience one or more of the following: ? **Intermittent Blue Screen (rear view camera still operable).** ? Radio wireless connectivity Inoperative. ? Screen Lockup, Slow Response (rear view camera still operable). ? Caller cannot hear the driver and/or driver cannot hear the caller. ? Cannot switch stations after a call, lockup due to the phone remaining on the call. ? Radio displays ?Code Error? or Lockup In Accessory Mode?. ? Display shows a black screen on start up (rear view camera still operable). ? SXMT presets are lost for all profiles. ? SXMT has no volume and stuck on channel. ? Radio does not allow BUS to go to sleep. ? AndroidT auto not connecting on vehicle start up. ? When radio is in light theme mode and in audio Balance/Fade menu, it is hard to see the position icon. Black on black coloring. ? Black out on SXMT after switching Profiles. ? During connecting phone radio does not handle audio source correctly when making a phone call. ? Climate buttons out of place and move to settle in correct location. ? In the shortcuts menu pulled down from the status bar, the right side arrow is highlighted as if it can be selected. ? Presets with 9Hold to Save99 numbered above 9 have text cutoff. ? Profile edit not allowed while in movement for 9Memory Seat9. ? While switching between Driver Profiles, Phone Notification Volume pops up. ? Inconsistently SiriT assistance. ? Compass does not work. ? Wireless device echo. ? Satellite antenna error message. ? Display flickers before SXMT background displayed. ? Radio 9home9 screen background is theme 1 background when Theme 2, theme 3 or theme 4 is selected. ? Mirror dimmer button when added in shortcut widget does not work while driving. ? Missing one shortcut in the custom shortcuts widget. ? Cluster does not display incoming phone call popup when in o

  Associated Products (5)

  2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10247981-0001.pdf↗
• February 1, 2023•Document ID: 10247975

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  NotificationZD2

  Date Added:

  January 2, 2024

  Manufacturer:

  JEEP

  Summary

  Customer Satisfaction Notification ZD2 Engine Misfire

  Associated Products (6)

  2022 Chrysler Pacifica2022 Chrysler Voyager2022 Jeep Gladiator2022 Jeep Grand Cherokee2022 Jeep Wrangler2022 Ram 1500
  Associated Documents

  • DownloadMC-10247975-0001.pdf↗
• February 1, 2023•Document ID: 10234454

  Service Bulletin/Repair Instructions
  AIR BAGS; BACK OVER PREVENTION; PARKING BRAKE; ELECTRICAL SYSTEM; VISIBILITY; VEHICLE SPEED CONTROL

  Mfr Comm. #:

  0804023

  Date Added:

  April 17, 2023

  Manufacturer:

  RAM

  Summary

  Radio Over The Air R141.01.12, 139.01.53, 136.10.04 to R145.00.15 Software Version Updates Customers may experience one or more of the following: ? **Intermittent Blue Screen (rear view camera still operable).** ? Radio wireless connectivity Inoperative. ? Screen Lockup, Slow Response (rear view camera still operable). ? Caller cannot hear the driver and/or driver cannot hear the caller. ? Cannot switch stations after a call, lockup due to the phone remaining on the call. ? Radio displays ?Code Error? or Lockup In Accessory Mode?. ? Display shows a black screen on start up (rear view camera still operable). ? SXMT presets are lost for all profiles. ? SXMT has no volume and stuck on channel. ? Radio does not allow BUS to go to sleep. ? AndroidT auto not connecting on vehicle start up. ? When radio is in light theme mode and in audio Balance/Fade menu, it is hard to see the position icon. Black on black coloring. ? Black out on SXMT after switching Profiles. ? During connecting phone radio does not handle audio source correctly when making a phone call. ? Climate buttons out of place and move to settle in correct location. ? In the shortcuts menu pulled down from the status bar, the right side arrow is highlighted as if it can be selected. ? Presets with 9Hold to Save99 numbered above 9 have text cutoff. ? Profile edit not allowed while in movement for 9Memory Seat9. ? While switching between Driver Profiles, Phone Notification Volume pops up. ? Inconsistently SiriT assistance. ? Compass does not work. ? Wireless device echo. ? Satellite antenna error message. ? Display flickers before SXMT background displayed. ? Radio 9home9 screen background is theme 1 background when Theme 2, theme 3 or theme 4 is selected. ? Mirror dimmer button when added in shortcut widget does not work while driving. ? Missing one shortcut in the custom shortcuts widget. ? Cluster does not display incoming phone call popup when in o

  Associated Products (5)

  2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10234454-0001.pdf↗
• February 1, 2023•Document ID: 10234448

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  NotificationZD2

  Date Added:

  April 17, 2023

  Manufacturer:

  CHRYSLER

  Summary

  Customer Satisfaction Notification ZD2 Engine Misfire

  Associated Products (6)

  2022 Chrysler Pacifica2022 Chrysler Voyager2022 Jeep Gladiator2022 Jeep Grand Cherokee2022 Jeep Wrangler2022 Ram 1500
  Associated Documents

  • DownloadMC-10234448-0001.pdf↗
• January 31, 2023•Document ID: 10231815

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION:SOFTWARE

  Mfr Comm. #:

  08-038-23

  Date Added:

  February 13, 2023

  Manufacturer:

  CHRYSLER

  Summary

  Radio Over The Air JR34.3 Updating to JR34.32.Software Version Customers may experience one or more of the following: Not be able to use Mobile Wi-Fi upon start up. Hotspot gives a no Internet connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from JR34.3 to JR34.32. NOTE: National launch for this FOTA update is expected to begin February 20, 2023.

  Associated Products (29)

  2020 Chrysler 3002020 Chrysler Pacifica2020 Dodge Challenger2020 Dodge Charger2020 Dodge Durango2020 Jeep Cherokee2020 Jeep Compass2020 Jeep Gladiator2020 Jeep Grand Cherokee2020 Jeep Renegade2020 Jeep Wrangler2020 Ram 15002020 Ram 25002020 Ram 35002020 Ram 45002019 Chrysler 3002019 Chrysler Pacifica2019 Dodge Challenger2019 Dodge Charger2019 Dodge Durango+ 9 more
  Associated Documents

  • DownloadMC-10231815-0001.pdf↗
• January 27, 2023•Document ID: 10231695

  Service Bulletin/Repair Instructions
  POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL

  Mfr Comm. #:

  9100100

  Date Added:

  February 13, 2023

  Manufacturer:

  RAM

  Summary

  Front Drive Shaft If replacing DT 5.7L front propeller shaft for concerns of a noise, please contact FCA Redacted Content prior to ordering part to create a FasTrack for return to analyze. If no response in 15 min, proceed with repair.

  Associated Products (3)

  2023 Ram 15002022 Ram 15002021 Ram 1500
  Associated Documents

  • DownloadMC-10231695-0001.pdf↗
• January 26, 2023•Document ID: 10231807

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION:SOFTWARE

  Mfr Comm. #:

  08-028-23

  Date Added:

  February 13, 2023

  Manufacturer:

  RAM

  Summary

  Radio Over The Air Updating to S26.17 Software Version Battery drain on vehicle after connecting wiTECH to vehicle. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S26.15 to S26.17. NOTE: National launch for this FOTA update is expected to begin February 09, 2023.

  Associated Products (10)

  2023 Chrysler Pacifica2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002022 Chrysler Pacifica2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 4500
  Associated Documents

  • DownloadMC-10231807-0001.pdf↗
• January 26, 2023•Document ID: 10231806

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  08-026-23

  Date Added:

  February 13, 2023

  Manufacturer:

  RAM

  Summary

  RCA Amplifier Drone Noise Audible drone after initial startup or during idle. This bulletin involves replacing the amplifier.

  Associated Products (7)

  2022 Chrysler Pacifica2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002021 Dodge Durango2021 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10231806-0001.pdf↗
• January 26, 2023•Document ID: 10231802

  Service Bulletin/Repair Instructions
  POWER TRAIN; ENGINE AND ENGINE COOLING; EXTERIOR LIGHTING

  Mfr Comm. #:

  08-025-23

  Date Added:

  February 13, 2023

  Manufacturer:

  RAM

  Summary

  Flash: Hybrid Control Processor (HCP) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P1C64 - Hybrid Perf Engine Speed Below Target During Autostart. U0402 - Implausible Data Received From TCM. Customers may also comment on one or more of the following: During an Engine Stop/Start (ESS) event, the autostart fails and the AutoPark engages. Transmission is in Limp Mode. This bulletin involves updating the HCP with the latest available software.

  Associated Products (1)

  2022 Ram 1500
  Associated Documents

  • DownloadMC-10231802-0001.pdf↗
• January 24, 2023•Document ID: 10231792

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION:SOFTWARE

  Mfr Comm. #:

  08-022-23

  Date Added:

  February 13, 2023

  Manufacturer:

  JEEP

  Summary

  Radio Over The Air Updating to 40.12 Software Version Mobile Wi-Fi inoperative upon start up. Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 39.5 to 40.12.

  Associated Products (37)

  2022 Chrysler 3002022 Dodge Challenger2022 Dodge Charger2022 Jeep Cherokee2022 Jeep Gladiator2022 Jeep Grand Cherokee2022 Jeep Renegade2022 Jeep Wrangler2022 Ram 15002021 Chrysler 3002021 Dodge Challenger2021 Dodge Charger2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Renegade2021 Jeep Wrangler2021 Ram 15002021 Ram 2500+ 17 more
  Associated Documents

  • DownloadMC-10231792-0001.pdf↗
• January 24, 2023•Document ID: 10231738

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING

  Mfr Comm. #:

  S2318000002

  Date Added:

  February 13, 2023

  Manufacturer:

  JEEP

  Summary

  Malfunction Indicator Lamp (MIL) Illumination. Intake Manifold Runner Valve Diagnostic Trouble Codes (DTCs) Setting In Extreme Cold Ambient Temperatures.

  Associated Products (11)

  2023 Jeep Gladiator2023 Jeep Wrangler2023 Ram 15002022 Jeep Gladiator2022 Jeep Wrangler2022 Ram 15002021 Jeep Gladiator2021 Jeep Wrangler2021 Ram 15002020 Jeep Wrangler2020 Ram 1500
  Associated Documents

  • DownloadMC-10231738-0001.pdf↗
• January 23, 2023•Document ID: 10231735

  Service Bulletin/Repair Instructions
  VISIBILITY; BACK OVER PREVENTION; VEHICLE SPEED CONTROL; PARKING BRAKE; POWER TRAIN

  Mfr Comm. #:

  S1623000028 Rev.

  Date Added:

  February 13, 2023

  Manufacturer:

  RAM

  Summary

  Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

  Associated Products (51)

  2023 Chrysler Pacifica2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002022 Chrysler Pacifica2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002021 Chrysler Pacifica2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002020 Chrysler Pacifica2020 Ram 15002020 Ram 25002020 Ram 35002020 Ram 4500+ 31 more
  Associated Documents

  • DownloadMC-10231735-0001.pdf↗
• January 20, 2023•Document ID: 10231785

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  08-014-23

  Date Added:

  February 13, 2023

  Manufacturer:

  RAM

  Summary

  Radio Over The Air Updating to 39.92 Software Version Text displayed on radio ?Installing pop up message? for entire key cycle. Improper NAV search results. Lost SXM presets after remote start through Uconnect app. Rear shelf speaker crackles/popping noise. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 37.4, 39.1, 39.5, 39.6, 39.62, 39.7 or 39.74 to 39.92.

  Associated Products (3)

  2021 Ram 15002021 Ram 25002021 Ram 3500
  Associated Documents

  • DownloadMC-10231785-0001.pdf↗
• January 17, 2023•Document ID: 10231689

  Service Bulletin/Repair Instructions
  VEHICLE SPEED CONTROL

  Mfr Comm. #:

  9004148

  Date Added:

  February 13, 2023

  Manufacturer:

  RAM

  Summary

  SPEAKER, 6"x9" Right or Left For a buzz, squeak or rattle (BSR) concern coming from the door speaker area please check that when removing the door trim panel, it doesn't come off with the two-stage push-pin clips (in vehicles that have this type of clip, not the ones with a screw) ONLY with its outer clip. If found to have any clip coming with both inner and outer part, please replace the clips with new ones (as old ones might have already been deformed) and reinstall the door trim. Follow Service Library procedure to properly remove/install the door trim. For this issue send feedback via email to FCA Redacted Content. If no response in 15 minutes, proceed with repair. Contact Us for feedback related ONLY to this GPOP Tech Tip. DO NOT email regarding repair procedures unrelated to this Tech Tip or part order inquires. Please include the Part Number(s) and Tech Tip Part Description of the Tech Tip you are referencing for our tracking systems.

  Associated Products (9)

  2023 Jeep Grand Cherokee2023 Ram 15002022 Dodge Charger2022 Jeep Grand Cherokee2022 Jeep Grand Wagoneer2022 Ram 15002021 Dodge Charger2021 Jeep Grand Cherokee2021 Ram 1500
  Associated Documents

  • DownloadMC-10231689-0001.pdf↗
• January 14, 2023•Document ID: 10231724

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:STARTER ASSEMBLY

  Mfr Comm. #:

  S1918000013 Rev.

  Date Added:

  February 13, 2023

  Manufacturer:

  RAM

  Summary

  Crank, No Start Condition, Diagnostic Trouble Code (DTC) P0688 - Auto Shutdown Relay Sense Circuit

  Associated Products (4)

  2022 Ram 15002021 Ram 15002020 Ram 15002019 Ram 1500
  Associated Documents

  • DownloadMC-10231724-0001.pdf↗
• January 13, 2023•Document ID: 10231722

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  S238A000001

  Date Added:

  February 13, 2023

  Manufacturer:

  RAM

  Summary

  Dead Battery Appears To Be Caused By Radio, Excessive Current Draw

  Associated Products (13)

  2023 Chrysler Pacifica2023 Jeep Grand Cherokee2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002022 Chrysler Pacifica2022 Jeep Compass2022 Jeep Grand Cherokee2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 4500
  Associated Documents

  • DownloadMC-10231722-0001.pdf↗
• January 13, 2023•Document ID: 10231720

  Service Bulletin/Repair Instructions
  AIR BAGS; BACK OVER PREVENTION; VEHICLE SPEED CONTROL

  Mfr Comm. #:

  S2323000008

  Date Added:

  February 13, 2023

  Manufacturer:

  RAM

  Summary

  Buzz Squeak Or Rattle Noise From Left Side Driver Door Area.

  Associated Products (4)

  2023 Ram 15002022 Ram 15002021 Ram 15002020 Ram 1500
  Associated Documents

  • DownloadMC-10231720-0001.pdf↗
• January 13, 2023•Document ID: 10231686

  Service Bulletin/Repair Instructions
  SEAT BELTS; VEHICLE SPEED CONTROL

  Mfr Comm. #:

  9100020

  Date Added:

  February 13, 2023

  Manufacturer:

  RAM

  Summary

  LATCH Front Door,LATCH, Rear door, Front Door 2022 to 2024 RAM (DT) Inside door lock rod binding. If customer comes in with the issue described, please adjust interior trim panel and rod to verify proper assembly and check if the issue goes away before replacing the latch. Please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

  Associated Products (3)

  2023 Ram 15002022 Ram 15002021 Ram 1500
  Associated Documents

  • DownloadMC-10231686-0001.pdf↗
• January 12, 2023•Document ID: 10231777

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION; ELECTRICAL SYSTEM; WHEELS; STEERING

  Mfr Comm. #:

  08-008-23

  Date Added:

  February 13, 2023

  Manufacturer:

  RAM

  Summary

  UAS and UCS Radio Enhancements Customers may experience one or more of the following: **Wi-Fi hotspot connection failure. Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** Wireless connectivity pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXMT icon inoperative. SXMT favorite song not displaying/playing. High pitch squeal, pop or hum noise from speakers. Anti-theft code request message. Lines appear across screen. Radio will not switch modes between AM, FM, SAT or Media. Performance control home screen shows ?Norm? mode for engine/transmission even when the vehicle is in ?Drag? mode (LA, LD, LX only). Can not change the time on the clock (LA, LD and LX only). USB hub inoperable (D-Trucks only). Backup camera gridlines missing (D-Trucks only). Device not supported message (D-Trucks only). Remote app inoperative (D-Trucks only). Unable to adjust volume (D-Trucks only). Heated steering wheel inoperable (D-Trucks only). In addition, the following enhancement are included in this update: CarplayT connectivity improvements. Improvement to wireless connectivity phone pairing. Improved sound quality when using a wireless connectivity phone. **This bulletin involves inspecting and if required, updating the radio software level to 40.1. Depending on the radio?s current software level the radio may need a one or two USB update.**

  Associated Products (21)

  2022 Chrysler 3002022 Dodge Challenger2022 Dodge Charger2021 Chrysler 3002021 Dodge Challenger2021 Dodge Charger2021 Ram 15002020 Chrysler 3002020 Dodge Challenger2020 Dodge Charger2020 Ram 15002019 Chrysler 3002019 Dodge Challenger2019 Dodge Charger2019 Ram 15002018 Chrysler 3002018 Dodge Challenger2018 Dodge Charger2018 Ram 15002018 Ram 2500+ 1 more
  Associated Documents

  • DownloadMC-10231777-0001.pdf↗