Mercury Milan Complaints
2,579 consumer complaints on file.
- #10546845October 5, 2013FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
INTERMITTENT PROBLEM WHICH OCCURRED AT VARIABLE SPEEDS (25 MPH, 40 MPH, 60 MPH) WITH RAPIDLY INCREASING FREQUENCY IN THE WEEK BEFORE THE THROTTLE BODY WAS REPLACED. WHILE DRIVING, THE ENGINE SEEMED TO SHIFT OUT OF GEAR. HOWEVER, THERE WAS NO INCREASE IN RPM IN RESPONSE TO THE ACCELERATOR. PULLED TO SIDE OF ROAD WITH VERY LOW RPM, THE VEHICLE WAS TURNED OFF AND THEN RESTARTED EACH TIME WITHOUT PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10546855October 5, 2013SERVICE BRAKES, HYDRAULIC, EXTERIOR LIGHTING
THE DATE OF THE OCCURRENCE IS UNKNOWN. THE CAR CURRENTLY HAS 24,000 MILES ON IT. THE LEFT TAIL LIGHT DOES NOT WORK AND THE LEFT BRAKE LIGHT DOES NOT WORK. THE RIGHT BRAKE LIGHT WORKS WHEN THE HEADLIGHTS ARE OFF (AS IN DAYLIGHT) BUT DOES NOT WORK WHEN THE HEADLIGHTS ARE ON (AS AT NIGHT). THE RIGHT TAIL LIGHT WORKS WHEN THE HEADLIGHT SWITCH IS ON BUT IS VERY BRIGHT, INDICATING THAT THE BRAKE LIGHT IS ON, EVEN THOUGH THE BRAKE PEDAL IS NOT DEPRESSED. OBVIOUSLY, THERE IS A DEFECT IN THE CIRCUITRY. ALL OF THE LONG-LIFE LED BULBS COULDN'T HAVE FAILED AT ONCE. THE DEALER WANTS TO CHARGE US $550 PER LIGHT UNIT TO SUPPOSEDLY CORRECT THE PROBLEM. THIS IS A SERIOUS DESIGN DEFECT SAFETY ISSUE AND SHOULD RESULT IN A RECALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10546887October 5, 2013ENGINE, POWER TRAIN
DRIVER WAS PROCEEDING ON I-290 IN LEFT LANE AT SPEED OF 60MPH WITH MODERATE TRAFFIC. THE ENGINE STARTED MISFIRING AND BUCKING WITHOUT WARNING AND THE VEHICLE EXPERIENCED A DRASTIC REDUCTION OF SPEED NEARLY CAUSING ACCIDENT FROM BEHIND SINCE THE SPEED REDUCTION WAS WITHOUT WARNING. THE WRENCH LIGHT ILLUMINATED. THE ENGINE CONTINUED TO DECELERATE AND CREATED A SITUATION WHERE DRIVER COULD NOT CHANGE LANES TO RIGHT AND WAS FORCED TO MOVE TO LEFT SHOULDER. THE ENGINE COMPLETELY STALLED AND SHUT OFF BEFORE CAR STOPPED. AFTER 30 MINUTES, VEHICLE STARTED AND OPERATION RESUMED. SERVICE DEPARTMENT DENIED ANY PROBLEM WITH VEHICLE. 3 WEEKS LATER, WHILE TRAVELING 55 MPH ON NY RTE 33, THE VEHICLE STALLED AGAIN AT HIGHWAY SPEED. THE ENGINE COULD BE RESTARTED BUT ONLY OPERATED WITH VERY ROUGH CONDITION. THIS VEHICLE IS UNFIT AND UNSAFE TO BE OPERATED ON A PUBLIC HIGHWAY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10546725October 4, 2013ENGINE, VEHICLE SPEED CONTROL
PRIOR TO THE INCIDENT DESCRIBED THE CAR WAS ACTING PERFECTLY FINE AND HAD NEVER DIED OR BEEN DIFFICULT TO START. ON THE MORNING OF SEPT 23RD I GOT IN THE CAR I STARTED IT AND IT DIED IMMEDIATELY. I STARTED THE CAR AGAIN AND DROVE FOR APPROXIMATELY 1 BLOCK AND IT DIED AGAIN. I RESTARTED IT AND IT DROVE A COUPLE MORE BLOCKS AND WHEN I STOPPED AT A STOP SIGN IT DIED AGAIN. AFTER THIS THE CAR WOULD START BUT WOULD SHUT OFF AS SOON AS I PUT THE CAR IN GEAR. EVERY TIME THE CAR DIED THE CHECK CHARGING SYSTEM LIGHT WOULD COME ON. THE CAR WAS TOWED TO THE LOCAL FORD DEALER. THE DEALERSHIP RAN THE COMPUTER WHICH INDICATED THE ELECTRICAL THROTTLE BODY WAS BAD. WHEN THE DEALERSHIP REMOVED THE FAULTY THROTTLE BODY THEY COULD NOT FIND ANY DAMAGE THAT WOULD CAUSE IT TO GO BAD. THEY EXPLAINED THAT IT MUST BE A FAULTY PART. WHEN THE THROTTLE BODY WAS REPLACED A CODE INDICATED THAT THE MASS AIR FLOW SENSOR WAS ALSO BAD. THE DEALERSHIP COULD NOT FIND DAMAGE ON THE SENSOR EITHER AND EXPLAINED THAT THE THROTTLE BODY GOING OUT BLEW THE SENSOR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10546776October 4, 2013VEHICLE SPEED CONTROL
I WAS ROLLING UP TO A RED LIGHT. THE TRAFFIC LIGHT TURN GREEN, I STEPPED ON THE GAS PEDAL AND THERE WAS NO RESPONSE I TURNED AND COASTED INTO A STORE PARKING LOT. THE ENGINE KEPT ON RUNNING AT A VERY LOW RPM. IT WAS IDLING. I JUST SPENT &300 ON A NEW THROTTLE BODY AND MOTOR ASSEMBLY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10546690October 3, 2013ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHEN THE HEADLIGHTS ARE ON THE BRAKE LIGHTS DO NOT WORK. WHEN THE HEADLIGHTS ARE OFF THE BRAKE LIGHTS WORK. WHEN YOU TURN ON THE HEADLIGHTS THE BRAKE LIGHTS GO ON. THE MIDDLE BRAKE LIGHT IN THE REAR WINDOW DOES WORK. TOOK CAR TO FORD DEALER, $149. FOR DIAGNOSIS. DEALER SPOKE WITH FORD AND THEY ARE WILLING TO MAKE REPAIR AT A COST OF $100. RATHER THEN $1000. WHICH IS WHAT IT WOULD COST IF FORD DID NOT PAY FOR REPAIR. I NOTICED THAT OTHERS HAD THE SAME PROBLEM. NOW I AM WORRIED THAT SOMETHING ELSE MAY GO WRONG WITH THE ELECTRICAL SYSTEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10546484October 2, 2013POWER TRAIN, VEHICLE SPEED CONTROL, STEERING
I WAS IN CINCINNATI THAT WEEKEND (3 HOURS AWAY FROM HOME) AND AS I WAS PULLING INTO THE PARKING LOT OF A STORE, THE CAR JERKED VERY HARD AND THEN THE WRENCH SHOWED UP ON THE DASH AND I LOST ALL POWER. I WAS ABLE TO COAST INTO A PARKING SPACE. I THEN SHUT OFF THE CAR AND WAITED A BIT AND RESTARTED IT. THE WRENCH CAME OFF THE DASH AND THE CAR WAS WORKING PROPERLY AGAIN. WE THEN WENT ABOUT OUR DAY AND AS WE WERE HEADING BACK TO MY NEPHEWS FOOTBALL GAME, WE WERE DRIVING DOWN 4 LANES OF TRAFFIC AND I HAD JUST PASSED A SLOWER MOVING VEHICLE WHEN THE CAR JERKED ABRUPTLY AGAIN AND I LOST ALL POWER. I PUT MY TURN SIGNAL ON AND WAS ABLE TO TURN OFF A SIDE ROAD. THE WRENCH CAME ON AGAIN. IT HAPPEN THE NEXT DAY AS WE WERE ATTEMPTING TO DRIVE BACK HOME. WE TRIED TO DRIVE THE CAR BACK HOME IN MANUAL AND IT WORKED JUST FINE. I GOT OUR CAR INTO OUR LOCAL CAR DEALERSHIP AND THEY SAID THAT IT WAS THE THROTTLE BODY THAT NEEDED REPLACED. SO AFTER FORKING OUT $375, IT HASN'T DONE ANYTHING SINCE. THE REASON I'M FILING THIS COMPLAINT IS THAT IF THE THROTTLE BODY WOULD'VE ACTED UP WHILE WE WERE TRAVELING THROUGH THE HILLY ROADS IN CINCINNATI, WE WOULD'VE BEEN IN A SEVERE CAR ACCIDENT. THIS PROBLEM IS A HUGE CONCERN AS YOU LOSE ALL CONTROL OF THE CAR. YOU HAVE NO GAS AND THE RPM'S JUST QUIVER ON THE DASH. IF I HADN'T BEEN ABLE TO PULL OFF OF THE SIDE OF THE ROAD, WE WOULD'VE BEEN HURT DUE TO A CAR CRASH. THIS CONCERN NEEDS TO BE SENT TO FORD/MERCURY AS THIS SEEMS TO BE A HUGE PROBLEM ONCE I RESEARCHED IT. WE WERE FORTUNATE THAT THIS DIDN'T HAPPEN WHILE WE WERE TRAVELING 70 MPH ON I-75 IN OHIO ON OUR WAY BACK. THE PROBLEM WITH THE THROTTLE BODY NEEDS TO BE ISSUED AS A RECALL. IT IS GOING TO GET SOMEONE IN A VERY BAD ACCIDENT OR KILLED. *LN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10546553October 2, 2013VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE DECELERATED WITHOUT MANUAL FORCE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THE THROTTLE POSITIONING SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10546351October 1, 2013POWER TRAIN
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE VEHICLE SIMULTANEOUSLY SHOOK, JERKED AND DECELERATED TO 5 MPH AS THE WRENCH WARNING ICON ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 66,000. THE VIN WAS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10546363October 1, 2013EXTERIOR LIGHTING
HUSBAND SAW BRAKE FLICKER-MONITORED IT OVER NEXT YEAR-FIGURED LOOSE BULB. ONE TIME WENT OUT BUT CAME BACK ON. WENT IN FOR OIL CHANGE 9-25-13 MECHANIC NOTICED FLICKERING AND AT TIMES NOT WORKING.CHECKED CONNECTIONS-OK AT THIS TIME. DETERMINED VEHICLE NEEDS NEW OTR MNTD TAIL LAMP EST. $402.THE LED BULB IS UNDER $10,BUT MUST REPLACE ENTIRE UNIT! NOTIFIED FORD AND NOTICED OTHERS HAVE HAD SAME ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10546080September 29, 2013POWER TRAIN, VEHICLE SPEED CONTROL
ON 12 SEPTEMBER I WENT TO TAKE OFF FROM A LIGHT AND THE CAR HAD NO ACCELERATION, AND THE WRENCH LIGHT CAME ON IN CONTROL PANEL...I WAS ABLE TO COAST TO THE SHOULDER ON OTHER SIDE OF INTERSECTION AND PLACED THE CAR IN PARK AND TURNED IT OFF. WHEN I TURNED THE CAR BACK ON IT STARTED FINE AND THE LIGHT WAS NO LONGER ON. IT WAS ABOUT TWO WEEKS LATER ON 27 SEPTEMBER WAS DRIVING TO WORK ON A 2-LANE ROAD GOING ABOUT 45 MPH AND THE CAR LOST ALL ACCELERATION AND THE WRENCH LIGHT CAME BACK ON. THERE WAS NOT MUCH OF A SHOULDER TO PULL OFF ON BUT FOUND A SPOT AND PLACED CAR IN PARK AND TURNED IT OFF. I SMELLED A SLIGHT BURNING SMELL SO WAITED LITTLE BIT LONGER THAN LAST TIME AND TURNED THE CAR BACK ON. IT STARTED UP AND THE LIGHT WAS NO LONGER ON AND IT DROVE FINE. I TOOK TO A MECHANIC ON SATURDAY MORNING AND TOLD ME THE DIAGNOSTIC COULD NOT PRODUCE A CODE BECAUSE THE INCIDENT COULD NOT BE REPLICATED BUT BELIEVED IT WAS THE THROTTLE BODY AND NEEDED A REPLACEMENT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10545721September 27, 2013ENGINE, POWER TRAIN
WRENCH ICON APPEARS AND ENGINE RPM DROPS AND VEHICLE SLOWS WHILE UNABLE TO ACCELERATE. ENGINE SURGES AT IDLE SLIGHTLY BELOW 1,000 RPM. IF VEHICLE IS SHUTOFF AND THEN RESTARTED IT WILL OPERATE FOR AN UNPREDICTABLE TIME/DISTANCE. VERY DANGEROUS TO DRIVE DUE TO UNPREDICTABILITY. VEHICLE HAS BEEN DRIVEN APPROXIMATELY 140 MILES SINCE FIRST SHUTOFF AND HAS SHUT OFF NUMEROUS TIME SINCE. ON 9/27/13 IT SHUTOFF FOUR TIMES IN 12 MILES. WIFE IS TERRIFIED TO OPERATE THIS CAR. VEHICLE WILL REMAIN PARKED BECAUSE OF POTENTIAL LIFE-THREATENING SAFETY HAZARD. HOPEFULLY A RECALL FOR THIS WILL OCCUR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10545360September 25, 2013POWER TRAIN
MY 2010 MERCURY MILAN PREMIER STALLED - CHECK ENGINE CAME ON - I WAS UNABLE TO MOVE FORWARD AS IT SEEMED IT WAS TRYING TO MOVE FORWARD BUT WOULD NOT - HAD THE CODE CHECKED AND IT WAS P2112 - THROTTLE ACTUATOR-CONTROL SYSTEM - STUCK CLOSED PERMANENT WAS THE MESSAGE FOR THIS CODE - WAS NOT EXPECTING THIS AT ALL - WAS DRIVING PERFECT AND THIS HAPPENED SUDDENLY - MY CONCERN IS HAD THIS HAPPENED ON AN INTERSTATE HIGHWAY - WHAT WOULD I HAVE DONE? FROM WHAT I READ THIS IS VERY DANGEROUS - AND IS THERE A RECALL FOR THIS SAFETY CONCERN? *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10545134September 24, 2013POWER TRAIN
7I BOUGHT MY CAR WITH AROUND 20,000 MILES ON IT AND EXPERIENCED JERKING, ROUGH IDLING, AND A COMPLETE LOSS OF POWER WHEN DRIVING. I RETURNED IT TO THE DEALERSHIP A TOTAL OF 3 TIMES FOR THIS ISSUE. I WAS TOLD IT WAS A TRANSMISSION ISSUE AND THEY WERE RESETTING SOMETHING THAT HAD TO DO WITH THE COMPUTER IN THE TRANSMISSION. AFTER THE FIRST INSTANCE OF THE CAR STALLING, I GOOGLED ANY ISSUES WITH MY PARTICULAR VEHICLE AND CAME UPON A THROTTLE BODY PROBLEM. I MENTIONED THIS TO THE DEALERSHIP ON SEVERAL OCCASIONS AND WAS TOLD THAT THIS WAS NOT A COMMON ISSUE, NOR WAS IT THE PROBLEM WITH MY VEHICLE. LAST WEEK, I WAS DRIVING TO WORK, MY CAR COMPLETELY STALLED WHILE GOING 75MPH ON A 4 LANE HIGHWAY. I WAS ALMOST REAR ENDED BY THE SEMI THAT WAS BEHIND ME AS MY CAR'S SPEED SUDDENLY, AND WITHOUT WARNING, DROPPED BY OVER 15MPH. I MADE MY WAY TO THE RIGHT SIDE AND SLOWLY COASTED UP AN OFF RAMP TO GET OFF THE HIGHWAY (AS THERE WAS NO SHOULDER). EVEN IF YOU PRESS THE GAS, NOTHING HAPPENS. YOU DO NOT ACCELERATE AT ALL. I TURNED THE CAR OFF AND RESTARTED IT. I DROVE MAYBE 5 MINUTES AND IT STALLED AGAIN. I HAD TO RESTART MY CAR A TOTAL OF 5 TIMES ON THE 7 MILE DRIVE TO WORK THAT DAY AND WAS ALMOST HIT BY OTHER CARS JUST ABOUT EVERY TIME. I CALLED MY PERSONAL MECHANIC AND HAD IT TOWED TO HIM INSTEAD OF THE DEALERSHIP BECAUSE I WAS TOLD THAT THIS WAS A DIFFERENT ISSUE THAN MY PREVIOUS 3 VISITS TO THE DEALERSHIP AND FORD WOULD NOT BE COVERING IT UNDER MY WARRANTY. THE MECHANIC REPLACED THE THROTTLE BODY AND MY CAR RUNS PERFECTLY NOW. HE SAID WHEN HE CALLED AROUND TO GET A PART HE HAD A HORRIBLE TIME EVEN FINDING ONE BECAUSE THEY ARE ON BACK ORDER DUE TO THIS BEING SUCH A HUGE ISSUE ACROSS THE COUNTRY. I'VE BEEN TELLING THE DEALERSHIP FOR 25,000 MILES AND ALMOST 2 YEARS THIS WAS WHAT WAS WRONG WITH MY CAR AND NOW ITS SUDDENLY NOT COVERED UNDER MY WARRANTY. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10545244September 24, 2013POWER TRAIN
DRIVING CAR WHEN IT LOST ALL POWER. WHEN STEPPING ON THE GAS NOTHING HAPPENED, NO SPEED OR RPM INCREASE. WAS ABLE TO PULL OVER TO SIDE OF ROAD. YELLOW WRENCH LIGHT CAME ON. CAR WHEN DRIVABLE WOULD JERK LIKE NOT GETTING ENOUGH GAS. I HAD TO PAY $430 TO HAVE THIS REPLACED. THIS SEEMS TO BE A KNOWN DEFECT FOR THIS CAR AND YEAR. I HAD THE EXTENDED WARRANTY ON MY CAR BUT WAS TOLD BY THE MECHANIC THAT THIS PART WAS SPECIFICALLY EXCLUDED. EVIDENTLY THEY KNEW THIS PART HAD A PROBLEM SO THEY DIDN'T COVER IT. COULD HAVE HAD A VERY BAD ACCIDENT IF THIS HAD HAPPENED IN RUSH HOUR TRAFFIC. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10545246September 24, 2013POWER TRAIN
CAR LOST POWER WHILE DRIVING. YELLOW WRENCH LIGHT CAME ON AND CAR CONTINUED TO IDLE ROUGHLY. SHUTTING CAR OF AND RESTARTING WOULD RESET EVERYTHING, BUT IF CONTINUE TO DRIVE THE SAME THING HAPPENED. NO SPEED OR RPM INCREASE HAPPENED WHEN STEPPING ON THE GAS. HAD TO TOW CAR TO FORD DEALER AS I COULDN'T DRIVE IT. MECHANIC STATED THROTTLE BODY HAD GONE BAD AND HAD TO BE REPLACED. THEY NEVER TOLD ME THAT FORD WAS HAVING AN ISSUE WITH THIS PART. COST ME $460 TO HAVE THIS REPLACED. LOW MILEAGE AND NEWER CAR THIS SHOULD NOT HAVE HAPPENED. COULD HAVE HAD A TERRIBLE ACCIDENT IF I HAD BEEN DRIVING DOWN THE FREE WAY AT RUSH HOUR AS I LIVE IN A METROPOLITAN AREA. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10544927September 23, 2013VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE BEGAN TO DECELERATE WITH A REDUCTION IN ENGINE RPMS. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. AFTER RESTARTING, THE VEHICLE WAS ABLE TO OPERATE NORMALLY. THE FAILURE RECURRED ON TWO SEPARATE TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10544835September 22, 2013POWER TRAIN, VEHICLE SPEED CONTROL
I WAS DRIVING DOWN HIGHWAY 27 WHEN ALL OF A SUDDEN MY MILAN LOST ACCELERATION AND WOULD NOT KEEP CURRENT SPEED. I DRIFTED OVER TO THE SIDE OF THE ROAD WHEN IT TURNED OFF COMPLETELY. THE AC/RADIO/WINDOWS STILL WORKED BUT THE CAR WOULD NOT CRANK BACK UP. THE ENGINE FELT LIKE IT WAS SHAKING WHILE TRYING TO START IT BACK. AFTER ABOUT 5-10 MINUTES THE CAR STARTED RIGHT BACK UP AND HAD NO OTHER ISSUES UNTIL ABOUT 3 DAYS LATER. I THOUGHT IT MIGHT BE BAD GASOLINE SO I DID PURCHASE A FUEL CLEANER TO SEE IF THAT WOULD HELP. THE PROBLEM CAME BACK ANOTHER 2 DAYS LATER WHERE IT WOULD LOSE ACCELERATION AND JUST DRIFT TO A STOP. SAME ISSUE OF HAVING TO WAIT A FEW MINUTES BEFORE THE CAR WOULD START BACK UP AGAIN. THE CAR IS NOW COMPLETELY PARKED AT MY PARENTS HOUSE SINCE I CAN NOT TRUST WHEN THE CAR WILL WORK OR NOT WORK. I HAVE TWO SMALL CHILDREN AND CANNOT BE REAR ENDED BECAUSE THIS ISSUE IS HAPPENING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10544892September 22, 2013VEHICLE SPEED CONTROL
TRAVELING ON THE FREEWAY DURING RUSH HOUR AT APPROXIMATELY 70MPH WHEN MY 2010 MERCURY MILAN BEGAN LOSING SPEED, IN SPITE OF PRESSING ACCELERATOR TO THE FLOOR. GOT THE CAR TO THE EMERGENCY LANE AND TURNED IT OFF. WAITED APPROXIMATELY THREE MINUTES AND RESTARTED ENGINE AND ALL WAS WELL AGAIN. THIS PROBLEM HAS HAPPENED EACH DAY FOR THE LAST THREE DAYS--NEARLY KILLING ME ON SATURDAY. COULD NOT GET IT IN ANYWHERE FOR DIAGNOSIS BECAUSE OF THE WEEKEND. DID INTERNET SEARCH AND FIND THIS SITE, WHICH HAS MORE THAN 250 COMPLAINTS OF THE SAME PROBLEM!!!!!! I EVEN CALLED A FORD DEALERSHIP AND THE SERVICE REPRESENTATIVE TOLD ME THAT IT SOUNDED LIKE A FUEL FILTER. C'MON FORD, YOU KNOW THERE IS A PROBLEM, HERE. I AM GOING TO THE DEALERSHIP TOMORROW, MONDAY, AND WILL INSIST ON THIS PROBLEM BEING FIXED WITHOUT ANY COST TO ME. I URGE EVERYONE TO CALL FORD AT 800-392-3673. THIS IS A VERY DANGEROUS DEFECT. THERE IS NO WARNING BEFORE THE CAR LOSES ALL ACCELERATION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10544766September 21, 2013VEHICLE SPEED CONTROL
DRIVING ALONG, ALL OF A SUDDEN MY CAR SLOWED, MY GAS PEDAL BECAME UNRESPONSIVE (WOULD NOT ACCELERATE), THE RPM'S WOULD NOT EVEN GO TO 1000, WOULD STAY BELOW THAT. WHEN I PLACED THE CAR IN PARK, THE MOTOR BEGAN TO SHAKE. AS SOON AS THE CAR LOST SPEED THE WRENCH LIGHT CAME ON. AFTER STOPPING AND TURNING OFF THE CAR AND RESTARTING, THE WRENCH LIGHT WAS GONE AND CAR RAN FINE. THIS HAPPENED TO ME 3 DAYS IN A ROW AT DIFFERENT SPEEDS, DIFFERENT MILES IN BETWEEN OCCURRENCES. TOOK THE CAR TO MY TRUSTED MECHANIC ( AFTER SECOND OCCURRENCE), THEY COULD NOT FIND THE PROBLEM. AFTER THE THIRD OCCURRENCE I TOOK IT TO THE FORD DEALERSHIP AND THEY KNEW WHAT THE ISSUE WAS RIGHT AWAY AND FIXED IT IN LESS THAN AN HOUR AND PROCEEDED TO CHARGE ME $171.00 FOR THE THROTTLE BODY AND $330.00 IN LABOR FOR AN HOUR OF WORK. PLEASE KEEP INVESTIGATING AS THIS IS VERY DANGEROUS AND SEEMS TO BE A COMMON PROBLEM WITH THIS CAR. I WAS ON A HIGHWAY TWICE AND WAS FORTUNATE TO GET INTO A MIDDLE TURN LANE BEFORE BEING REAR ENDED. IT WAS A CLOSE CALL AND VERY SCARY AS I WAS POWERLESS TO DO ANYTHING BUT STOP THE CAR ON A VERY BUSY ROAD AND PRAY TO NOT GET IN AN ACCIDENT. IT IS UNFAIR THAT I HAD TO PAY ALMOST $600 TO REPLACE A DEFECTIVE PART. THE MANUFACTURER SHOULD BE RESPONSIBLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0