Mercury Milan Complaints

2,579 consumer complaints on file.

#10551755November 11, 2013
ENGINE, VEHICLE SPEED CONTROL
I WAS PULLING AWAY FROM A STOP SIGN WHEN THE CAR ENGINE SEEMED TO STALL OUT. IT WAS SURGING A BIT, BUT WOULD NOT ACCELERATE. I WAS ABLE TO PULL OVER TO THE CURB, BUT COULD CONTINUE TO FEEL THE ENGINE SURGE AS I WAS STOPPING. I TURNED OFF THE CAR AND THE PROBLEM SEEMED TO RESOLVE. I WAS ABLE TO DRIVE HOME NORMALLY AFTER TURNING OFF AND RESTARTING THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551785November 11, 2013
VEHICLE SPEED CONTROL
WITH NO WARNING, VEHICLE APPEARED TO STALL OUT WHICH RESULTED IN A LIMP HOME OR REDUCED POWER MODE; AFTER THE THIRD CIRCUMSTANCE WE TOOK VEHICLE TO THE DEALER FOR REPLACEMENT OF THE THROTTLE BODY AND MOTOR ASY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551682November 10, 2013
POWER TRAIN
THE FIRST INCIDENT MY CAR WAS BUCKING AND SHAKING. I TOOK TO DEALER AND THEY REPLACED THE COMPUTER THAT RAN THE TRANSMISSION AND 3 COILS. NOW AT 77,000 IT AGAIN IS HAVING SLIPPING ISSUES WITH THE TRANSMISSION. THESE ISSUES SEEM TO HAPPEN AT RANDOM TIMES, BUT USUALLY BETWEEN 40 AND 50 MPH. WHEN YOU PUT YOUR FOOT ON THE GAS TO ACCELERATE FROM 40-50MPH THERE IS A LOUD BANGING SOUND WHEN THE TRANSMISSION SLIPS AND YOU LOSE ACCELERATION. YOU HAVE TO TAKE YOUR FOOT OFF THE GAS AND TRY REPEATEDLY AGAIN TO GET THE CAR TO ACCELERATE. I ALMOST GOT REAR-ENDED BY A TRACTOR TRAILER WHEN I ATTEMPTED TO CHANGE LANES, BUT COULD NOT ACCELERATE DUE TO THE SLIPPING PROBLEM. IT TOOK IT TO MECHANIC WHO HAD THE CAR FOR 2 WEEKS AND COULDN'T FIND THE PROBLEM. MECHANIC TOOK IT TO FORD DEALER AND THEY SAID THEY PUT ON COMPUTER DIAGNOSTICS AND COULDN'T FIND A PROBLEM. I HAVE FOUND COUNTLESS OTHER REPORTS ON THE INTERNET OF PEOPLE WHO HAVE THE SAME PROBLEM AND EVEN PEOPLE WHO HAVE REPORTED EITHER HAVING TO DRIVE OFF THE HIGHWAY DUE TO THE LACK OF ACCELERATION AND ALSO OF PEOPLE WHO HAVE GOTTEN INTO ACCIDENTS DUE TO THIS PROBLEM OF NOT BEING ABLE TO ACCELERATE. THIS IS A VERY DANGEROUS SITUATION TO BE IN ON THE HIGHWAY - NOT BEING ABLE TO ACCELERATE!!!!! I'M WORRIED ABOUT GETTING IN AN ACCIDENT AND/OR GETTING KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551471November 8, 2013
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
WHILE DRIVING AT A SPEED OF 55 MILES PER HOUR ON NOVEMBER 2, 2013, AND AT A SPEED OF 50 MILES PER HOUR ON NOVEMBER 4, 2013, MY 2010 MERCURY MILAN ABRUPTLY STALLED AND I HAD TO PULL OVER INSTANTLY ON BOTH OCCASIONS IN ORDER TO PREVENT BEING HIT FROM BEHIND. ON THESE TWO OCCASIONS, THE CAR HAD TO BE RE-STARTED. I BROUGHT THE VEHICLE IN FOR SERVICE AS SOON AS POSSIBLE ON WEDNESDAY, NOVEMBER 6, TO CORRECT THE PROBLEM, WHICH WAS A DEFECTIVE THROTTLE BODY THAT HAD TO BE REPLACED. THE THROTTLE BODY WAS NO LONGER UNDER THE GENERAL WARRANTY AND NOT INCLUDED IN THE POWER TRAIN WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551512November 8, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 25 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED AND WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 28,708. ..UPDATED 12-26-13 *BF THE VEHICLE STALLED AND WAS RE-STARTED MULTIPLE TIMES. THE VEHICLE WAS FIXED AT A COST OF $455.50. UPDATED 12/30/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551575November 8, 2013
ENGINE, FUEL/PROPULSION SYSTEM
DRIVING FREEWAY AT 77 MPH WHEN VEHICLE SUDDENLY STARTED SLOWING DOWN. MANAGED TO GET CAR OVER TO SHOULDER OF ROAD AND TRIED TO GET OFF RAMP BUT WOULDN'T MAKE IT. NO LIGHTS CAME ON AND FELT LIKE IT WAS STILL RUNNING AT IDLE. STEPPED ON GAS BUT WOULDN'T ACCELERATE IN DRIVE OR PARK. SHUT VEHICLE OFF AND STARTED TWICE BEFORE I COULD GET RESPONSE FROM STEPPING ON GAS. THEN TOOK OFF LIKE NOTHING WRONG. VERY DANGEROUS AND LUCKY TRAFFIC WAS LIGHT. HAD ONE OTHER INCIDENT WITH CAR DOING SAME THING BUT WAS SITTING AT TRAFFIC LIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551242November 7, 2013
VEHICLE SPEED CONTROL
I WAS DRIVING DOWN A LOCAL ROAD AT ABOUT 35 MPH. ALL OF A SUDDEN, WITHOUT WARNING, I COULD NOT GET MY GAS PEDAL TO DO ANYTHING, LIKE IT WAS OUT OF GEAR, AND THE ENGINE SEEMED TO BE SPUTTERING. I PULLED OFF THE ROAD, SHUT THE CAR OFF AND AFTER A FEW SECONDS, RESTARTED THE CAR, IT RESTARTED AND DROVE FINE. IT DID THE SAME THING AGAIN THE NEXT DAY. IT HAS HAPPENED A NUMBER OF TIMES SINCE THE FIRST TIME... HAPPENING ABOUT ONCE PER DAY. IT SEEMS TO START UP OK AFTER I SHUT IT DOWN, BUT VERY UNSAFE TO BE DRIVING DOWN THE ROAD AND THEN HAVE NO POWER AND HAVE TO PULL OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551325November 7, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE THROTTLE BODY HAD CARBON BUILD UP INSIDE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551143November 6, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY LOST ACCELERATION POWER THEN IT STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550929November 5, 2013
VEHICLE SPEED CONTROL
I WAS DRIVING DOWN THE HIGH WAY AT 55MPH AND THE CAR STARTED TO SLOW DOWN ON ITS OWN AND WOULD NOT ACCELERATE AT ALL. I PULLED THE CAR OVER TO A COMPLETE STOP AND THE RPM GAUGE WAS BOUNCING UP AND DOWN RAPIDLY AND THE VEHICLE WAS VIOLENTLY SHAKING. ONCE I TURN THE CAR OFF I WAITED A FEW MINUTES AND STARTED IT BACK UP AND EVERYTHING WAS FINE, NO ENGINE LIGHT, NO SHAKES, NOTHING. I GOT BACK ON THE ROAD AND 15 MINUTES LATER IT DID THE SAME THING. I BARELY MADE IT BACK HOME DUE TO THE FACT IT WAS SPITTING AND SPUTTERING AND CAUSING TRAFFIC TO SLOW DOWN WHEN IT STALLS AND NOW I'M OUT OF A VEHICLE DUE TO THE FACT IT COST SOO MUCH TO FIX. CODE WAS P2111. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550429October 31, 2013
POWER TRAIN
IT SOUNDS LIKE THE ELECTRONIC THROTTLE BODY PROBLEM THAT OTHERS ARE HAVING. THIS HAS NOW HAPPENED 6 TIMES (3 IN EXCESS OF 60 MPH). WHILE DRIVING THE ENGINE CLUNKS, THE CHECK ENGINE WRENCH LIGHT COMES ON, LOOSE ALL ACCELERATION POWER, AND THE ENGINE IS VERY SPUTTER. AFTER PULLING/COASTING OFF THE ROAD, TURN THE CAR OFF, WAIT, AND THEN IT STARTS RIGHT UP WITHOUT PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550269October 30, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE PROPERLY AND THE MIL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE THROTTLE BODY HAD FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 31,875.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550279October 30, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD THE VEHICLE TOWED TO A DEALER, WHO STATED THAT THE THROTTLE BODY WAS DEFECTIVE. THE DEALER REPLACED THE THROTTLE BODY BUT THE REPAIR DID NOT REMEDY THE ISSUE AND THE VEHICLE CONTINUED TO STALL SPORADICALLY. THE CONTACT THEN TOOK THE VEHICLE TO A LOCAL MECHANIC, WHO STATED THAT THROTTLE BODY WAS DEFECTIVE. THE MECHANIC REPLACED THE THROTTLE BODY FOR THE SECOND TIME. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 82,000. THE VIN WAS NOT AVAILABLE. UPDATED 11/14/13*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549661October 26, 2013
ENGINE
WHILE DRIVING THE WRENCH INDICATOR CAME ON. THE ENGINE WAS STILL RUNNING BUT THE GAS PEDAL DIDN'T CHANGE THE RPMS. COASTED TO THE SHOULDER AND TURNED THE CAR OFF AND BACK ON. RESTARTED NORMALLY. THE CAR DID THIS SIX TIMES IN TWO WEEKS. REPLACED THE FUEL INJECTOR THROTTLE BODY AND THE PROBLEM HAS NOT RETURNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549593October 25, 2013
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WHILE DRIVING DOWN THE HIGHWAY EXPERIENCED A TOTAL LOSS OF ACCELERATION. CAR STILL MAINTAINED AN IDLE BUT NO MATTER HOW MANY TIMES I PRESSED THE PEDAL TO THE FLOOR IT WOULD NOT RECOGNIZE ME DOING SO. (KIND OF LIKE AND OLDER VEHICLE WITH A CABLE JUST BREAKING). FORTUNATELY IT DID NOT EFFECT STEERING OR BRAKING BUT IT WAS QUITE CHALLENGING TO GET TO THE SIDE OF THE ROAD. IF I SHUT OF VEHICLE AND RESTARTED GAS PEDAL WORKS FINE AGAIN. I IMMEDIATELY CONTACTED A MASTER FORD TECH THAT I KNOW PERSONALLY AND HE INFORMED ME THAT MORE THAN LIKELY IT WAS THE ELECTRONIC THROTTLE BODY THAT THERE HAS BEEN MANY COMPLAINTS AND REPLACEMENTS DONE ON THAT PARTICULAR ENGINE RECENTLY IN THEIR SHOP. DUE TO THE LACK OF FUNDS I CONTINUED DRIVING THE VEHICLE AND HAVE EXPERIENCED THE SAME PROBLEM A MINIMUM OF 8 TIMES IN 3 WEEKS. I NO LONGER WILL ALLOW MY WIFE TO DRIVE CAR UNTIL I CAN REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549387October 24, 2013
VEHICLE SPEED CONTROL, ENGINE
FIRST TIME THIS HAPPENED I WAS PULL OUT INTO A 4 LANE ROAD AND THE CAR JUST SHOOK AND HAD NO POWER. 2ND TIME I WAS GOING 70 ON HIGHWAY AND THE CAR LOST ALL POWER. ALMOST HAD SEMI IN REAR END. 3RD TIME I WAS ON SIDE STREET AT 4 WAY STOP. CAR LOST ALL POWER AFTER GOING. ALL TIMES THE WRENCH LIGHT CAME ON THEN THE ENGINE LIGHT. HAD 2 MECHANICS LOOK AT IT AND SAID BAD THROTTLE. THIS IS AN EXPENSIVE PART NOT COVER ANY LONGER. SEEN ALL COMPLAINTS ON IT. SHOULD BE RECALLED DANGEROUS. *LN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549034October 23, 2013
VEHICLE SPEED CONTROL, ENGINE
AT HIGHWAY SPEEDS THE VEHICLE WOULD HAVE A TOTAL LOSS OF POWER FORCING A PULL OVER AND SHUTTING CAR DOWN WAITING AND RESTARTING. THE MAINTENANCE SYMBOL(WRENCH) WOULD GO AWAY AND CAR WILL RUN SMOOTH TILL NEXT OCCURRENCE. FOUND OUT THAT THERE HAVE BEEN ELECTRONIC THROTTLE BODY FAILURES RESULTING IN ENGINE STALL AND OR SURGE WHILE DRIVING. THESE FORD VEHICLES ARE ALSO HAVING MULTIPLE LED TAIL LIGHT FAILURES DUE TO DEFECT. 400.00 A PIECE FOR WHOLE LENS IS ONLY WAY TO REPLACE DEFECTIVE LAMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549193October 23, 2013
ENGINE
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE WRENCH WARNING ICON ILLUMINATED AS THE VEHICLE STALLED. THE DEALER WAS MADE AWARE OF THE FAILURE AND STATED THAT WITHOUT THE ENGINE WARNING LAMP BEING ILLUMINATED WHEN PLACED ON THE DIAGNOSTIC MACHINE, THEY WERE NOT ABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548883October 22, 2013
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, ENGINE
I WAS TRAVELING AT A HIGH RATE OF SPEED (70MPH) WHEN MY ENGINE BEGAN TO "STALL OUT" ON ME CAUSING A RAPID DECELERATION. I WOULD SAY IT STALLED, BUT IT DID NOT 100% CUTOUT, RATHER IT WENT INTO THE LOWEST LIMP MODE ON THE ENGINE. LUCKILY, SINCE IT WAS A BUSY TIME OF NIGHT (APPROXIMATELY 6PM), I WAS IN THE RIGHT HAND LAND AND WAS ABLE TO PULL OFF BEFORE BEING REAR ENDED...THOUGH IT WOULD ALMOST INEVITABLY HAPPENED HAD I BEEN IN ANY OTHER LANE. I WAS NEAR AN EXIT AND COASTED SLOWLY IN THE LIMP MODE AND MADE IT TO A PARKING LOT, WHERE I TURNED OFF MY CAR AND POPPED THE HOOD TO EXAMINE THE ISSUE FURTHER. THE OIL WAS WITHIN RANGE AND BELTS WERE OK. JUST AS I WAS FINISHING THE COASTING, I SAW THE "WRENCH" LIGHT ILLUMINATE. AFTER CHECKING THE ENGINE, I WAS ABLE TO RE-START MY CAR AND DRIVE HOME WITHOUT INCIDENT. I LOOKED UP THE ISSUE ONLINE & FOUND MANY OTHERS WITH THE SAME ISSUE. I ORDERED OEM REPLACEMENT PARTS THAT TOOK ABOUT A WEEK TO ARRIVE. OVER THE COURSE OF THAT WEEK, THE ISSUE OCCURRED SEVERAL MORE TIMES AND HAPPENED MORE AND MORE FREQUENTLY. I AVOIDED HIGHWAYS ALTOGETHER FOR SAFETY CONCERNS. I CONTACTED FORD WHO TOLD ME I COULD HAVE IT REPAIRED AT MY COST AT A DEALERSHIP (SINCE I WAS A FEW THOUSAND OVER THE POWERTRAIN WARRANTY). I BOUGHT OEM PARTS & DID THE REPAIR MYSELF AND THE ISSUE HAS NOT HAPPENED AGAIN SINCE. THIS IS THE EXACT ISSUE LISTED IN NHTSA ACTION NUMBER: PE13003. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548702October 21, 2013
POWER TRAIN
ABOUT A MONTH AGO THIS FIRST HAPPENED AS I WENT TO ACCELERATE THE WRENCH LIGHT CAME ON AND COULD GET NO POWER NEAR ACCIDENT....TODAY TRAVELING 55 MPH THE WRENCH APPEARED AGAIN AND I COULD NO LONGER ACCELERATE IF A CAR WAS BEHIND ME I WOULD HAVE GOT NAILED. I PULLED OVER TURNED THE CAR OFF AND BACK ON AND IT WORKED UNTIL EACH TIME I WAS AT A STOP LIGHT THE RPM WOULD SPUTTER AND THE CAR WOULD STALL. READING NEARLY 200 SIMILAR COMPLAINTS SOMEONE IS BOUND TO GET SERIOUSLY INJURED IF IT HAS NOT HAPPENED YET. IF THIS WAS WINTER ... I SERIOUSLY CRASH ON THE ROAD I WAS TRAVELING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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