Mercury Milan Complaints

2,579 consumer complaints on file.

#10543085September 11, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
CAR ACTED LIKE IT WAS ABOUT TO RUNNING OUT OF GAS. I HAD ABOUT 1/4 TANK OF GAS BUT WENT TO FILL THE TANK IMMEDIATELY. IT STILL ACTED AS IF IT WAS GOING TO STALL OUT, I DROVE VEHICLE HOME AND LEFT IT PARKED IN THE DRIVEWAY. LATER THAT EVENING I WAS TELLING MY HUSBAND ABOUT THE CAR, HE WENT OUT TO TEST DRIVE IT. THE CAR ACTED COMPLETELY FINE. TODAY I WENT TO GO ON A 65 MILE TRIP AND THE CAR STARTED SHAKING ALMOST UNCONTROLLABLY MORE THAN 1/2 WAY WITH A FULL TANK OF GAS. I WAITED TIL I WAS IN A SAFE AREA AND PULLED OVER THINKING THAT MAYBE I DIDN'T WARM THE CAR UP ENOUGH. I SAT FOR SEVERAL MINUTES AND PROCEEDED AHEAD TO MY DESTINATION BUT WAS PETRIFIED THAT I WAS GONNA STALL OUT CAUSE THAT'S HOW THE CAR WAS ACTING. AS SOON AS I ARRIVED I CALLED FORD AND TOLD THEM AND THEY WANTED ME TO WAIT A FEW DAYS FOR AN AVAILABLE APPT. WE TOOK THE CAR TO A LOCAL MECHANIC AND HE MADE US AWARE THAT THE PROBLEM WAS A TBS. THE PCM IS BAD AND COILS ARE MELTED. I WAS JUST WONDERING IF THERE WAS EVER A RECALL ISSUED FOR THIS PROBLEM SINCE I'VE READ SO MANY OF THE SAME COMPLAINTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542860September 10, 2013
VEHICLE SPEED CONTROL
WHILE DRIVING, THE CAR WAS UNABLE TO ACCELERATE AND STALLED. THE WRENCH LIGHT ALSO CAME ON. ONCE PULLED OVER, I RESTARTED THE CAR AND WAS ABLE TO DRIVE IT BACK HOME WITHOUT FURTHER INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542905September 10, 2013
POWER TRAIN, VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
I WAS DRIVING ON THE NORTHWAY PREPARING TO GET IN THE RIGHT LANE TO EXIT AND I LOST ALL SPEED, NO ACCELERATION WAS POSSIBLE BUT I STILL HAD RADIO/A/C, ETC. I WAS ABLE TO GET OVER AND STOP THE CAR AND WHEN I PUT IT IN PARK IT "SPUTTERED" UNTIL I SHUT THE ENGINE OFF ENTIRELY. I WAITED A FEW MOMENTS AND TURNED THE ENGINE BACK ON AND IT STARTED FINE AND THEN DROVE FINE THE REST OF MY DRIVE. WHEN I GOT BACK TO WORK I RESEARCHED THIS PROBLEM ONLINE AND WAS SURPRISED AT THE NUMBER OF COMPLAINTS FOR THE SAME ISSUE. EVERYONE HAD TAKEN THEIR CAR TO A DEALERSHIP OR MECHANIC AND COULD NOT FIGURE IT OUT. NO WARNING LIGHTS CAME ON IN THE DASH. FINALLY AFTER READING SO MANY OF THE SAME COMPLAINTS ONE CAR OWNER STATED THAT A DIAGNOSIS RESULTED IN CODE P2111 (FAULTY THROTTLE BODY). I'M CONCERNED ABOUT DRIVING THIS CAR AND HAVING IT HAPPEN AGAIN. I DRIVE ON A FAST 3 LANE HIGHWAY ABOUT 20 MILES EACH WAY TO WORK AND IT'S NOT ALWAYS VERY EASY TO GET OVER TO SAFETY. AFTER SEEING THIS HAS BEEN INVESTIGATED IN ANOTHER STATE I AM HOPEFUL IT RESULTS IN A RECALL SO THIS PROBLEM CAN BE PROPERLY ADDRESSED AND FIXED. PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542965September 10, 2013
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED ON SEPARATE OCCASIONS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. UPDATED 10/29/13*CN THE CONSUMER STATED THE VEHICLE WOULD UNEXPECTEDLY STALL AND SHOWED SIGNS OF THROTTLE BODY FAILURE. ALL THE SYMPTOMS HE EXPERIENCED WERE CONSISTENT WITH NHTSA NUMBER PE13003. UPDATED 11/12/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542634September 9, 2013
ENGINE
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED AS THE WRENCH WARNING ICON ILLUMINATED. THE CONTACT MERGED TO THE SHOULDER AND SHUT OFF THE ENGINE MOMENTARILY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542713September 9, 2013
POWER TRAIN, ENGINE, FUEL SYSTEM, GASOLINE
THIS HAS HAPPENED TO ME MANY TIMES OVER THE LAST MONTH AT LEAST 12 TIMES. THIS OCCURS AT VARIOUS SPEEDS, THE CAR WILL STALL OR NEARLY STALL. I AM UNABLE TO ACCELERATE. I HAVE TO COAST TO A SAFE LOCATION TURN THE KEY OFF PUT THE CAR IN PARK AND RESTART THE CAR. LUCKILY THE CAR HAS RESTARTED EVERYTIME. THE WRENCH WARNING LIGHT COMES ON AFTER THE NEAR STALL, BUT GOES OFF AFTER I RESTART THE CAR. WHEN I COME TO THE STOP THE ENGINE SEEMS TO BE TRYING TO RUN BUT HAS NO POWER AND THE IDLE IS VERY ROUGH. I WENT TO THE DEALER AND THEY SAID IT SOUNDS LIKE THE THROTTLE BODY. THIS SEEMS TO BE A KNOW PROBLEM BUT I DON'T SEE A RECALL ON IT? WHEN IT GOES INTO THE NEAR STALL I HAVE NO ACCELERATION AND PUTS ME IN A VERY DANGEROUS POSITION AS I TRY TO JOCKEY TO A SAFE LOCATION WITH NO POWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542407September 7, 2013
ENGINE
AFTER REPLACING MY CAR BATTERY, THE SERVICE LIGHT FOR THE THROTTLE BODY TRANSMISSION CAME ON. WHEN I WENT TO DRIVE OFF THERE WAS NO ENGINE POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542446September 7, 2013
FUEL/PROPULSION SYSTEM, ENGINE
WHILE DRIVING 50 MPH ON A HIGHWAY, THE VEHICLE SUDDENLY WITHOUT WARNING LOSS ALL PROPULSION AND STARTED TO SPUTTER VIOLENTLY. I NOTICED THE "WRENCH" LIGHT INDICATOR WAS ILLUMINATED AND LUCKILY COASTED WITH NO PROPULSION TO A SAFE AREA ON THE HIGHWAY SHOULDER TO PULL OVER. I SHUT THE ENGINE OFF FOR A MINUTE AND RESTARTED VEHICLE AS NORMAL AND NO "INDICATOR LIGHT" HAD ILLUMINATED. THE VEHICLE APPEARED TO BE OPERATING AS NORMAL AT THIS POINT. LATER I HAD THE CODES PULLED FOR THE INCIDENT ON MY VEHICLE AND WAS TOLD IT INDICATED A THROTTLE BODY FAILURE. THIS OCCURRED 3 TIMES OVER THE LAST SEVERAL WEEKS. AFTER DOING A SEARCH ON THE INTERNET, I FOUND NUMEROUS INCIDENTS OF THE EXACT SAME DESCRIPTION I HAVE HERE. THERE MUST BE AN INHERENT DEFECT OF THE PART USED IN THESE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542258September 6, 2013
STRUCTURE
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED STARTING ON THE PASSENGER'S SIDE AND OVER TO THE DRIVERS SIDE. THE CONTACT MENTIONED THAT THE PASSENGER'S SIDE AIR BAG WAS LOCATED WHERE THE CRACKS WAS, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS ADVISED THAT THE ENTIRE DASHBOARD NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 107,000. UPDATED 10/22/13 *CN UPDATED 10/30/13*LJ UPDATED 10/30/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542355September 6, 2013
FUEL/PROPULSION SYSTEM
TRAVELING TO WORK ON IH35N IN SAN ANTONIO WHEN ALL OF A SUDDEN I LOSE ALL POWER AND THE CAR SEEMS TO STALL, I TURN ON MY HAZARDS AND MAKE MY WAY TO THE SHOULDER WHILE PRAYING THE OTHER TRAFFIC MOVING AT SPEED DOESN'T PLOW INTO ME. ONCE ON THE SIDE OF THE ROAD THE CAR IS SHUDDERING AND SURGING FORWARD, RESTARTED THE CAR AND EVERYTHING SEEMED FINE, NOT EVEN A "CHECK ENGINE" LIGHT. SAME DAY ON THE WAY HOME FROM WORK (IH35S NEAR HWY 281 INTERCHANGE) AND THE ENGINE STALLS AGAIN, AT SPEED ON THE INTERSTATE BUT EVEN WORSE NOW BECAUSE OF THE INCREASED TRAFFIC THAT NEEDS TO BE DODGED WHILE I GET THE CAR ONTO A RAISED SHOULDER. RESTART THE CAR AND THIS TIME A "CEL" I DRIVE TO AUTOZONE FOR A CODE CHECK AND IT'S P2111 STUCK THROTTLE BODY. SUNDAY NIGHT CAR STARTS STALLING EVERY 50-100 FEET ON A FRONTAGE ROAD OF IH10 NEAR CALLAGHAN WHILE CRESTING A HILL AND NO CLEAR SIGHT LINES, LUCKILY I WAS NOT REAR ENDED. MANAGED TO NURSE IT, SURGING FORWARD SUDDENLY AND SPUTTERING TO A CREEP, INTO A LA QUINTA HOTEL PARKING LOT AND AWAIT A TOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542020September 5, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2010 MERCURY MILAN HYBRID. THE CONTACT WAS DRIVING 35 MPH AND WAS ADVISED THAT THE REAR DRIVER'S SIDE BRAKE LIGHT WAS INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE LIGHT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 50100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542051September 5, 2013
FUEL SYSTEM, GASOLINE, ENGINE
I WAS DRIVING ON THE INTERSTATE AT 72 MILES PER HOUR IN MY 2010 MERCURY MILAN WHEN THE CAR LOST ALL POWER. I WAS ABLE TO COAST TO THE SHOULDER WITHOUT INTERFERING WITH OTHER TRAFFIC. IT WAS VERY FRIGHTENING AND I WAS VERY FORTUNATE THAT TRAFFIC WAS NOT CLOSE AND I WAS ABLE TO MANEUVER OFF THE ROAD SAFELY. SINCE THIS FIRST EPISODE MY MERCURY MILAN HAS DONE THIS ANOTHER 3 TIMES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542087September 5, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC, WHO STATED THAT THE THROTTLE BODY WAS DEFECTIVE. THE MECHANIC RE-CALIBRATED THE THROTTLE BODY BUT IT DID NOT REMEDY THE STALLING FAILURE. THE CONTACT DID NOT TAKE THE VEHICLE TO DEALER OR CALLED THE MANUFACTURER. THE FAILURE MILEAGE WAS 45,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10541784September 4, 2013
VEHICLE SPEED CONTROL, ENGINE
WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE APPEARED TO STALL AND THE WRENCH INDICATOR SHOWED ON THE DASH. THE VEHICLE HAD NO POWER AND IDLED VERY ROUGH. AFTER PULLING OFF THE ROAD I SHUT THE CAR OFF AND RESTARTED IT, THE INDICATOR LIGHT WAS STILL ON AND I HAD NO THROTTLE. THE ONLY WAY I WAS ABLE TO GET THE VEHICLE TO MOVE WAS TO CLEAR THE CODE USING A CODE READER. THIS ALLOWED ME TO GET THE VEHICLE SAFELY HOME. I WAS ABLE TO DRIVE IT TO THE DEALER HOWEVER, SINCE I CLEARED THE CODE TO MAKE THE VEHICLE OPERATIONAL THEY WOULD NOT CORRECT THE ISSUE BECAUSE THEIR DIAGNOSTIC EQUIPMENT DIDN'T SEE ANYTHING WRONG. EVEN WITH ME PROVIDING THEM THE CODE THAT WAS INDICATED (P2112) AND OFFERING TO PROVIDE THEM THE TSB THAT WAS ISSUED AND THE NHTSA #. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10541810September 4, 2013
ENGINE, VEHICLE SPEED CONTROL
ON AUGUST 30TH, 2013, THE VEHICLE ENGINE WOULD NOT RUN OVER 2000 RPM DURING A DRIVE AT 40 MPH NO MATTER HOW HARD PUSH THE GAS PADDLE. AFTER PUSHED THE BRAKE, SLOWED DOWN AND STOPPED THE VEHICLE, ENGINE STILL WOULD NOT RUN OVER 2000 RPM. THEN I PUT THE SHIFT IN PARKING, TURN OFF ENGINE (USING KEY), RESTART IT, THE ENGINE HAD CHOKE SOUND AND WOULD NOT RUN OVER 1500 RPM. AFTER THAT A GENTLE MAN HELPED ME TO PARK MY CAR IN HIS DRIVEWAY. I CALLED THE DEALERSHIP AND HAD THE TOW TRUCK TOWED THE VEHICLE. WHEN THE INCIDENT HAPPENED, IT HAD ME, MY WIFE AND 2 CHILDREN IN THE CAR, AND HAPPENED WHEN I DROVE THE VEHICLE ACROSS THE RAILROAD CROSS. AFTER 4 DAYS INCLUDING WEEKENDS, THE DEALERSHIP TARGET THE PROBLEM IS THE THROTTLE BODY ASSEMBLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10541928September 4, 2013
LATCHES/LOCKS/LINKAGES
THE INTERIOR DOOR HANDLE CRACKED INSIDE THE DOOR PANEL. THE DOOR CANNOT BE OPENED FROM THE INSIDE. THIS IS VERY DANGEROUS IF THERE WAS AN EMERGENCY SITUATION I WOULD NOT BE ABLE TO EXIT MY VEHICLE WITHOUT ROLLING THE WINDOW DOWN AND OPENING HANDLE FROM OUTSIDE CAR. THESE HANDLES SHOULD NOT BE MADE OUT OF PLASTIC! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10541961September 4, 2013
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
DRIVING 55 MPH CAR POWERS DOWN AND YELLOW WRENCH WARNING LIGHT GOES ON. CAR WILL NOT ACCELERATE. IMMEDIATELY PULL OVER TO PREVENT FROM GETTING REAR-ENDED. LET CAR SIT FOR TEN MINUTES AND RESTARTED. CAR TRAVELED .25 MILES BEFORE POWERING DOWN ONCE AGAIN. BROUGHT IT TO DEALERSHIP WHO SAID IT WAS THE WAS ELECTRONIC THROTTLE BODY. 650 DOLLARS LATER THE PROBLEM WAS FIXED. I SEE THAT THIS HAS AFFECTED A MULTITUDE OF FORD VEHICLES. UNFORTUNATELY, ONE OF THEM WAS MINE. FORD NEEDS TO ISSUE A RECALL FOR THIS PART. SOMEONE COULD SERIOUSLY BE HURT WHEN TRAVELING AT A HIGH RATE OF SPEED AND LOSING ENGINE POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538488September 3, 2013
ENGINE, POWER TRAIN
ON AT LEAST 4 SEPARATE OCCASIONS, WE WERE DRIVING (TWO TIMES GOING ABOUT 60 MPH, THE OTHER TWO TIMES ABOUT 30 MPH) AND THE ENGINE SEEMED TO SEIZE UP OR WOULD LOSE ACCELERATION. THE WRENCH LIGHT COMES ON EACH TIME AND WE ARE NOT ABLE TO ACCELERATE. WE HAD TO COAST TO THE SIDE OF THE ROAD (EXTREMELY DANGEROUS ON BUSY HIGHWAYS TO GET OVER TO THE SIDE OF THE ROAD WITH NO POWER). ONCE TO THE SIDE OF THE ROAD, WE TURNED THE CAR OFF AND WAITED A COUPLE OF MINUTES. ONCE WE TURNED THE CAR BACK ON, IT SEEMED TO WORK PROPERLY AGAIN. WE TOOK THE CAR TO A FORD DEALERSHIP TO HAVE THEM LOOK AT IT. THE ERROR CODE DID NOT REGISTER SO DID NOT KNOW WHAT TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10541733September 3, 2013
FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL
WAS DRIVING VEHICLE ON EXPRESSWAY ABOUT 60 MPH IN FAST LANE, LOST ALL ACCELERATION. I WAS STILL TRYING TO ACCELERATE AND THE SPEED WAS DROPPING AND I HAD TO CROSS THREE LANES OF TRAFFIC TO GET TO THE SIDE OF THE ROAD. THE WRENCH LIGHT WAS ON AND I TURNED THE CAR OFF. I DECIDED TO TRY TO MOVE A LITTLE FATHER UP TO A WIDER SHOULDER SO I STARTED THE CAR AGAIN AND THE WRENCH LIGHT WAS OUT AND IT SEEM TO RUN OK. I WAS VERY BLESSED THAT I MOVED TO THE SIDE WITHOUT BEING HIT BY ALL THE BIG TRUCKS AND CARS AROUND ME. THE DEALER TELLS ME IT IS THE THROTTLE AND I DO NOT HAVE EXTENDED WARRANTY AND MY WARRANTY HAS RUN OUT. I AM VERY CONCERNED AS I SEE THERE ARE OTHER COMPLAINTS OF THIS NATURE WITH THIS CAR. I COULD HAVE BEEN RUN OVER BY A TRUCK OR CAUSED A LOT OF CARS TO CRASH AND KILL A LOT OF PEOPLE WHEN THIS HAPPENED. I TRANSPORT GRANDCHILDREN FOUR DAYS A WEEK IN THIS CAR AND I AM VERY CONCERNED THAT THIS HAS NOT BEEN RECALLED AND FIXED. MY LAST MERCURY I HAD 13 YEARS AND NEVER HAD SUCH A SCARE. WHAT WILL IT TAKE FOR FORD TO DO SOMETHING ABOUT THIS? A REAR END COLLISION WITH A FIRE TO KILL A LOT OF PEOPLE ON THE EXPRESSWAY? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538084August 30, 2013
ENGINE, ELECTRICAL SYSTEM
I WAS DRIVING APPROX 25MPH WHEN MY VEHICLE SUDDENTLY STARTED JERKING BACK AND FORTH, THERE WAS NO ACCELERATION, AND THE WRENCH LIGHT CAME ON. I PULLED OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE CAR. WHEN I TURNED IT BACK ON MINUTES LATER, IT SEEMED TO BE BACK TO NORMAL. I PROCEEDED DOWN THE ROAD AND MADE IT ABOUT 3/4 MILE WHEN IT DID IT AGAIN, THIS TIME IN THE MIDDLE OF THE INTERSECTION. I WAS ABLE TO COAST THROUGH AND PULL INTO A PARKING LOT. THE DEALER TOWED IT IN AND SAID IT IS THE ENGINE THROTTLE BODY. THEY STATE THE PART IS ON NATIONAL BACKORDER UNTIL NOVEMBER (3 MONTHS AWAY!), WITH 25,000 CARS CURRENTLY WAITING FOR THIS PART. I DON'T SEE HOW THERE CAN BE THIS HUGE OF A PROBLEM BUT NO RECALL YET. FORD REALLY NEEDS TO TAKE RESPONSIBILITY FOR THIS MALFUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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