Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#713659October 21, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
AFTER HAVING BEEN DRIVEN FOR 5 MINUTES THE CAR WAS PARKED IN DRIVEWAY. 20 MINUTES LATER THE ENGINE RUPTED IN FLAMES. FIRE EXTINGUISHED BY POLICE AND FIRE DEPT. SPECIAL INSPECTOR AND INSURANCE APPRAISER DECLARED THE VEHICLE TOTALLY DESTROYED. AFTER 7 WEEKS CHRYSLER HAS GIVEN NO INFORMATION ON CAUSE OF FIRE AND WE STILL DO NOT HAVE A REPLACEMENT NOR A RENTAL CAR (EXCEPT FOR THE DRIVE HOME FROM NEW YORK TO FLORIDA) .A VEHICLE HAS BEEN OFFERED THIS WEEK BY RESOLUTION CENTER BUT ONLY ON CONDITION THAT WE REIMBURSE THEM $860.00 FOR MILEAGE DRIVEN ( WHICH = $.26 PER MILE.)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#850958October 18, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
AT 4,000 MILES WHILE DRIVING AT SPEED OVER 40 MPH, APPLYING BRAKES TO SLOW DOWN, STEERING WHELL AND TIRES WILL SHAKE BACK AND FORTH. 2. THE VEHICLE WILL GET STUCK IN 4- WHEEL DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#851068October 18, 1999
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
ONGOING PROBLEM WITH DEFECTIVE FUEL PUMPS; REPLACED FUEL PUMPS ON THREE OCCASIONS SINCE SEP, 1998 TO PRESEN. THIS FAILURE COULD CAUSE A VEHICLE COLLISION WHILE ON THE ROAD OR FREEWAY. NHTSA NEEDS TO LOOK INTO THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713461October 18, 1999
WHEELS, POWER TRAIN:AUTOMATIC TRANSMISSION
NO TRUCK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#713413October 17, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ROTORS CONTINUALLY WARP. FRONT REPLACED AT 8700 AND 18755 MILES. FRONT AND REAR RESURFACED AT 25000 MILES. PROBLEM HAS JUST RETURNED AT 30350 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713445October 17, 1999
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, POWER TRAIN:DRIVELINE:DRIVESHAFT, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, VISIBILITY:WINDSHIELD
REAR-BACK WINDOW LEAKED,RESEAL FAILED,HAD TO REMOVE WINDOW AND RESEAL, TOOK 4 DAYS. FRONT DIFFERENTIAL FAILED CAUSING FRONT TIRES TO HOP DURING TIGHT TURNS,DIFF REPLACED TOOK 3 DAYS. WHEN STOPPED AT A STOP LIGHT TRUCK LURCHES FORWARD ALMOST AS IF HIT FROM BEHIND, THIS HAPPENS 1 SOMETIMES 2 TIMES AT ONE STOPLIGHT, ENGINE REVS ALSO INCREASE WHEN THIS HAPPENS, DEALER CANNOT FIX. GAS TANK IS VERY HARD TO FILL THE PUMP STOPS BEFORE IT IS FULL AND MANY TIMES GAS SPILLS ALL OVER TRUCK AND PAVEMENT CAUSING A FIRE HAZZARD, ALSO GAS CAP IS VERY HARD TO REMOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713454October 17, 1999
SERVICE BRAKES, AIR:ANTILOCK
AT SPEEDS ABOVE 50 MPH, WHEN THE BRAKES ARE APPLIED, THE STEERING STARTS TO SHAKE VIOLENTLY AND THE BRAKES ARE SLOW TO WORK. I REPORTED THIS PROBLEM TO THE DEALER. THEY LOOK AT THE PROBLEM AND FOUND THAT THE FRONT AND REAR BRAKES (ROTORS) WERE WARPED. THEY TRIED TO GRIND THE ORIGINAL ONES. THAT DID NOT HELP THE PROBLEM AT ALL. NOW THEY ARE GOING TO TRY AND REPLACE THE FRONT AND REAR ROTORS. I HOPE THIS WORKS. I PAID ALMOST $30,000 FOR THIS VEHICLE AND I FEEL RIPPED OFF. NOT TO MENTION ALL THE TIME I HAVE TO TAKE OFF WORK TO GO TO THE DEALER TO FIX THESE PROBLMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#850897October 15, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
SHIFTING THE TRANSMISSION FROM DRIVE TO REVERSE IT JERKS THE VEHICLE. CONTACTED DEALER AND MANUFACTURER, BUT THEY WERE NOT ABLE TO HELP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#850911October 15, 1999
SUSPENSION:FRONT, VEHICLE SPEED CONTROL, AIR BAGS
ON AUGUST 28, 1999, WHILE DRIVING, THE STEERING WHEEL AND FRONT TIRES BEGAN SHAKING VIOLENTLY, THE VEHICLE WENT OUT OF CONTROL AND JUMPBED THE CURB ON THE HIGHWAY, THERE WAS NO DAMAGE DONE TO THE VEHICLE, HOWEVER THE DRIVER WHO IS PREGNANT EXPERIENCED CRAMPING IN THE STOMACH AND WAS ORDERED BY HER DOCTOR TO SPEND THE WEEKEND IN BED. THE DEALER STATED THAT THE STEERING GEAR WAS WORN, THE CENTER LINK NEEDED REPAIR, AND THAT BOTH TIE RODS NEEDED REPLACED. ON OCTOBER 9, 1999, THE VEHICLE HIT A SINK HOLE CAUSING IT TO SHAKE VIOLENTLY AND FOR THE FRONT END TO WOBBLE, THE VEHICLE HIT A GUARDRAIL AND DAMAGE WAS DONE TO THE VECHILE. THE CRUISE CONTROL DIDN'T WORK PROPERLY. THE AIRBAG LIGHT WAS ILLUMINATED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#713384October 15, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
LOUD ENGINE NOISE DEALER CALLS NORMAL WILL NOT FIX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#850740October 14, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
WHILE DRIVING ON THE ROAD HEARD A PINGING NOISE. TOOK VEHICLE TO THE DEALER, AND DEALER TOLD CONSUMER ABOUT THE NEED OF USING A HIGHER GRADE OF GASOLINE, AND CLEAN PISTONS. TOOK VEHICLE TO BE SERVICED AGAIN FOR PINGING SOUND. DEALER ADVISED CONSUMER THAT INTAKE MANIFOLD WAS LEAKING, AND THAT THE INTAKE MANIFOLD GASKET NEEDS TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713239October 13, 1999
FUEL SYSTEM, OTHER
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#850381October 12, 1999
ENGINE AND ENGINE COOLING:ENGINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
AT 45MPH, VEHICLE STALLED OUT. IT WAS VIBRATING PRIOR TO STALLING. TOWED TO SHOP. HAD FUEL PUMP REPLACED. THE VEHICLE STILL STALLS. RETURNED & HAD THE AIR & FUEL FILTER CHANGED. THE PROBLEM STILL EXISTS. ITS STALLS AT LEAST ONCE A DAY, BUT NOT CONSISTANTLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713175October 12, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
I'VE HAD THE RADIO REPLACED 11/1998, A TRANSMISSION FILTER REPLACE 02/1998, AND THE TRANSMISSION CLUTCHES REPLACED 03/1999, BRAKE ROTARS NEED REPLACING, NOW I HAVE LOST ALL DASH LIGHTS, WINDSHIELD WIPERS, GAS TANK STAYS ON EMPTY, AND HASASTATION IN TRANSMISSION FAILING AGAIN, NOT UNDER WARRENTY WILL NOT SERVICE ANYMORE, MOST FAILURES STARTED AT 38,000 MILES. WARRENTY OVER AT 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713178October 12, 1999
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
THIS VEHICLE HAS A LOUD WHINE IN THE DRIVE TRAIN AT HIGHWAY SPEEDS (55-70MPH). IT HAS QUADRA TRAC II POWERTRAIN. THE VEHICLE HAS BEEN IN SERVICE 4 TIMES FOR A TOTAL OF 19 DAYS OVER THE LAST 2 MONTHS TO CORRECT THE PROBLEM. CHRYSLER SEEMS UNABLE TO FIX. THE INTERNET IS LITTERED WITH COMPLAINTS ABOUT THIS PROBLEM, WHICH SEEMS TO BE LIMITED TO QUADRA TRAC II DRIVETRAINS. THIS IS A WIDE-SPREAD PROBLEM. PRESSURE SHOULD BE BROUGHT TO JEEP CHRYSLER TO FIX. ALSO, I FIRMLY BELIEVE THAT THE DEALER KNEW ABOUT THIS PROBLEM, BUT DID NOT REVEAL TO US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713217October 12, 1999
STRUCTURE:BODY:DOOR
DRIVERS DOOR IS COMING OFF , WELD HAS COME LOOSE DOOR AND DOOR WILL NOT CLOSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713125October 11, 1999
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
THE REAR PINION BEARING ON MY GRAND CHEROKEE IS GOING BAD.......THIS WOULD NOT SEEM TO BE A PROBLEM IF NOT FOR THE FACT THAT EVERY MECHNAIC I SPEAK TO TELLS ME THE PROBLEM IS VERY WIDESPREAD. THIS IS A PROBLEM ACCORDING TO THE MACHANICS THAT SHOULD BE RECALLED. I SPOKE TO THE LOCAL JEEP DEALER ,EVEN THEY AGREE THE PROBLEM IS WIDESPREAD, YET NOTHING IS BEING DONE BY CHRYSLER CORP TO FIX THE PROBLEM!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713150October 11, 1999
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
THE REAR CARRIER BEARING IN MY 1996 JEEP GRAND CHEROKEE IS BAD....THIS WOULD NOT BE A PROBLEM BUT I HAVE BEEN TOLD BY MANY DIFFERANT MECHANICS INCLUDING THREE LOCAL CHRYSLER DEALERS THAT THIS IS A WIDESPREAD PROBLEM THAT SHOULD HAVE BEEN RECALLED. I REPORTED EARLIER THAT IT WAS A PINION BEARING , THAT WAS IN ERROR, IT IS THE REAR CARRIER BEARING. WHAT CAN I DO TO REPORT THIS TO CHRYSLER CORP AND IS THERE ANY INFO YOU CAN GIVE ME TO ASSIST MY PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713070October 10, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
LOUD ENGINE KNOCK AT IDLE TOULD IT WAS CAUSED BY PISTONS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713076October 10, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
REPEATED ROTOR FAILURE. I HAVE HAD THREE SETS REPLACED IN 17000 MILES. DEALER ACKNOWLEDGES THAT THERE IS A REAL PROBLEM, AND THAT IN SOME CASES THEY ARE INSTALLING AFTERMARKET ROTORS. THIS IS A WIDESPREAD PROBLEM. IT RESULTS IN VIOLENT SHAKING OF STEERING WHEEL AND PULSATION OF BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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