Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#712640October 1, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, EQUIPMENT:APPLIANCE:AIR CONDITIONER
REAR DIFFERENTIAL PINION AND CARRIER BEARINGS FAILED AT 12,000 MILES. REPLACED UNDER WARRANTY. FAILED A SECOND TIME AT 59,000 MILES, SAME PROBLEM. CHRYSLER REFUSES TO REPAIR. AC EVAPORATOR CORRODING AGAIN. REPLACED ONCE UNDER WARRANTY, PROBLEM HAS RETURNED. ABS MOTOR CONTROL CIRCUIT HAS FAILED, NO ABS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#548603September 30, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER CONCERNED ABOUT AN ANNOYING WHINNING NOISE WHICH CAN BE HEARD FROM THE OUTSIDE OF THE VEHICLE WHILE DRIVING. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#849381September 30, 1999
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
RECALL 98V006000 FOR 1996 GRAND CHEROKEE TEMPORARY SPARE TIRE. REPORTING OF THE SAME CONDITION FOR THIS VEHICLE. TEMPORARY SPARE TIRE WHEN USED CAUSES THE FRONT AXLE TO OVERHEAT AND FORCE AXLE FLUID OUT OF SEALS, WHICH RESULTS IN A FIRE. DEALER / MANUFACTURER NOTIFIED AND REFUSED TO ACCEPT RESPONSIBILITY. CAN NHTSA HELP IN THIS PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#712548September 30, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN AT A STOP THE VEHICLE LURCHES FORWARD. WHEN PLACING CAR INTO GEAR THE CAR DOESN'T MOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#712579September 30, 1999
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
MANY COMPLAINTS(PER DEALER) ON THIS TRANSFER CASE PROBLEM DEFECT COST $1,700 TO FIX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#548736September 29, 1999
STEERING:GEAR BOX (OTHER THAN RACK AND PINION), STEERING:LINKAGES:TIE ROD ASSEMBLY
STEERING GEAR, LINK AND BOTH TIE RODS FAILED CAUSING LOSS OF CONTROL OF THE VEHICLE. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#849091September 29, 1999
AIR BAGS:FRONTAL
AFTER DRIVING FOR ABOUT 10 MINUTES UPON PARKING AND SHUTTING DOWN THE ENGINE, DRIVER'S SIDE AIR BAG DEPLOYED WITHOUT WARNING, STRIKING THE DRIVER IN THE FACE. DRIVER SUSTAINED BURNS. THE DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#849202September 29, 1999
SUSPENSION
WHEN DRIVING ABOVE 55 MPH VEHICLE MAKES A VERY LOUD NOISE, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#849205September 29, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKING SYSTEM MALFUNCTIONED WHICH MAY CAUS EEXTENDE DSTOPPING DISTANCE. ALSO, BRAKE ROTORS WARPED. HOWEVER, THIS HAD NOT AFFECTED THE BRAKE PADS. DELAER REPLACED FRONT ROTORS TWICE EVERY 20,000 MILES. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#712527September 29, 1999
EQUIPMENT:APPLIANCE:AIR CONDITIONER
NO SUMMARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#548751September 28, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
BRAKES WERE SOFT, ON TEST DRIVING THE BRAKE PADS FELL OFF. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#712410September 28, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AXLE ASSEMBLY
WHEN STARTING THE VEHICLE AND SHIFTING FROM PARK TO DRIVE THE TRANSMISSION DID NOT FEEL LIKE IT ENGAGED. AFTER NOT ENGAGING THE VEHICLE WAS PUT IN PARK AND SHIFTED INTO DRIVE AGAIN. THE TRANSMISSION STILL DID NOT FEEL LIKE IT ENGAGED. NOT BEING SURE I STARTED TO APPLY THE GAS WITH NO FORWARD MOVEMENT. SUDDENLY WHEN THE RPM'S REACHED ABOUT 1500-2000 RPM'S THE VEHICLE ENGAGED INTO DRIVE CAUSING MY VEHICLE TO HIT THE PARKED CAR IN FRONT OF IT. ONLY MINOR DAMAGE WAS DONE SINCE THE VEHICLE TO THE FRONT WAS FAR ENOUGH AWAY AND I WAS ABLE TO STOP JUST SOON ENOUGH TO ONLY TAP THE FORWARD VEHICLE. SINCE THE VEHICLE WAS NEW THERE HAVE BEEN LOUD BANGING NOISES COMING FROM THE REAR WHILE STOPPING,AFTER STOPPING AND RELEASING THE BRAKE OR WITHOUT THE AIR CONDITIONING, WHILE STOPPED AND THE RPM'S FALL BELOW 500 RPM'S. THE BANG SOUNDS AS IF THERE IS TENSION BEING RELEASED SOMEWHERE CAUSING THE VEHICLE TO "LURCH FORWARD". SHIFTING THE GEAR SELECTOR (FROM PARK TO DRIVE AND PARK TO REVERSE ETC) IS ALSO CREATING A LOUD BANG AND VERY ROUGH SHIFT,WHILE CAUSING THE CAR TO AGAIN SEEM LIKE IT WANTS TO "TAKE OFF". TO DATE THE DEALER EITHER SAYS HE CAN NOT DUPLICATE OR WHAT HE DOES HEAR IS NORMAL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#712282September 27, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
LIGHT OUT IN TRANSFER CASE SO AT NIGHT YOU CANNOT SEE WHAT GEAR YOU ARE IN. WE WERE TOLD BY THE SERVICE MANAGER THERE WAS NO LIGHT AND IT WAS A DESIGN FLAW BY JEEP. HOWEVER THE LIGHT COMES ONE INTERMITTENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#712285September 27, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN SHIFTING FROM PARK TO REVERSE, THERE IS A LONG SQUEALING NOISE. WHEN WE TOLD DEALER HE SAID THAT IS THE WAY THE JEEP'S WITH A V8 SOUND. THE SQUEALING IS GETTING LONGER IN DURATION WHEN SHIFTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#712138September 26, 1999
EQUIPMENT:APPLIANCE:AIR CONDITIONER, POWER TRAIN:DRIVELINE:DRIVESHAFT, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
FRONT DRIVE SHAFT CV FAILED TWICE. AC EVAPORATOR COIL FAILED. POWER ANTENNA FAILED. REAR WIPER MOTOR FAILED. RADIATOR FAILED. PASSENGER POWER WINDOW FAILED. FRONT STEERING SHOCK FAILED. TRANSMISSION OIL COLLING LINES LEAKED. BATTERY FAILED. TRAILER TOW RECEPTACLE FAILED. ROUGH IDLE. ALL OCCURRED UNDER 56000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#712073September 25, 1999
TIRES
HIGH SPEED VIBRATION, REPEATED BALANCING DOES NOT ELIMINATE( DOT NUMBER: TIRE SIZE: P225/75R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#848714September 24, 1999
STEERING: STEERING WHEEL/HANDLE BAR
WAS TRAVELING APPROXIMATELY 5MPH WHEN THE POWER STEERING COLUMN BROKE. NO CONTROL OF VEHICLE. TOWED TO DEALER & MECHANIC REPLACED ENTIRE STEERING COLUMN. *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#712007September 24, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
BRAKE ROTORS WARPED UNDER NORMAL USEAGE, RESULTING IN SEVERE VIBRATION WHEN BRAKEING AT OR ABOVE 40 MPH. DEALER TURNED ROTORS, PROBLEM REAPPEARED AT APPROXIMATELY 18,000 MILES.ROTORS WERE TURNED AGAIN, PROBLEM REAPPEARED AT 21,00 MILES, ROTORS WERE REPLACED. PROBLEM REAPPEARED AT 29,000 MILES, TOOK TO SECOND DEALER. DEALER WOULD NOT PERFORM REPAIRS UNDER WARRANTY, TURNED ROTORS AT MY EXPENSE. PROBLEM REAPPEARED AT 36,500. CONTACTED CHRYSLER CUSTOMER RELATIONS TWICE, THEY REFUSE TO DO ANYTHING ABOUT IT, AND CONTINUE TO REFER ME TO THE DEALER. I AM CONCERNED FOR THE SAFETY OF MY FAMILY AND I DUE TO POSSIBILITY THIS VIBRATION COULD LEAD TO LOSS OF CONTROL AND INCREASED BRAKING DISTANCES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#712013September 24, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I WAS DRIVING THE VEHICLE IN TRAFFIC, WHEN IT SUDDENLY SLOWED TO A CRAWL, AND THE ENGINE LIGHT NEVER CAME ON UNTIL AFTER I STOPPED. I CAN NO LONGER TRUST THIS VEHICLE, AN IT IT TOO TIME CONSUMING TO KEEP TAKING IT IN FOR REPAIRS. I NEED RELIEABLE TRASPORTATION. ALSO BECAUSE IT IS A NEW VEHICLE, NO ONE EVER HAS ANY PARTS AND I HAVE TO WAIT WEEKS TO LET THE DEALER GET THEM IN TO FIX THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711937September 23, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLES JUMPS WHEN COMING TO A COMPLETE STOP. FEELS AS IF THE VEHICLE IS BEING REAR ENDED (AT A LOW SPEED FROM THE REAR). WE HAVE TAKEN THE VEHICLE TO PAYTON WELLS FOUR OR FIVE TIMES THE THEIR HAVE BEEN UNABLE TO REPAIR THE PROBLEM. PLEASE FEEL FREE TO CONTRACT US IF YOU REQUIRE FURTHER INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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