Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#852039October 27, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, STEERING:RACK AND PINION, POWER TRAIN:AUTOMATIC TRANSMISSION
WHENEVER COMING TO A STOP, VEHICLE WOULD JERK FORWARD. WOULD HAVE A WHISTLING NOISE WHILE DRIVING. VEHICLE WOULD STALL OUT. ALSO, THERE'S A SLIGHT DELAY WHEN STARTING VEHICLE & THEN ANOTHER SLIGHT DELAY AFTER SHIFTING INTO DRIVE. TOOK VEHICLE TO MECHANIC & WAS INFORMED THE PROBLEM WAS WITH RACK AND PINION STEERING& NEEDS TO BE CORRECTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#851793October 26, 1999
VEHICLE SPEED CONTROL:LINKAGES
WHEN SHIFTING VEHICLE FROM PARK TO REVERSE VEHICLE ACCELERATED, WITH BOTH FEET ON THE BRAKE PEDAL THE VEHICLE CONTINUED TO ACCELERATE, TO GAIN CONTROL, VEHICLE HAD TO BE BE TURNED OFF. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713869October 26, 1999
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE WINDOW ON THIS VEHICLE HAS NOT WORKED FOR SOME TIME NOW AND I AM CONCERNED FOR THE SAFETY OF MY FAMILY. THE WINDOW DOES NOT WORK AT ALL. I HAVE HAD THIS VEHICLE INTO OUR LOCAL DEALERSHIP THREE TIMES NOW AND THEY CAN'T SEEM TO FIX IT NOR DO THEY TAKE ME SERIOUSLY. I WOULD APPRECIATE ANY HELP I CAN GET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713902October 26, 1999
POWER TRAIN:DRIVELINE, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, POWER TRAIN:AXLE ASSEMBLY, EQUIPMENT:APPLIANCE:AIR CONDITIONER
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713903October 26, 1999
POWER TRAIN:DRIVELINE, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, POWER TRAIN:AXLE ASSEMBLY, EQUIPMENT:APPLIANCE:AIR CONDITIONER
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#549239October 26, 1999
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
VEHICLE FIRE DUE TO DEFECTIVE FRONT DIFFERENTIAL WHICH HAD JUST PREVIOUSLY BEEN REPLACED. MJS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#549222October 26, 1999
UNKNOWN OR OTHER
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT PRIOR TO RECALL NOTICE, CAUSING VEHICLE TO RUN OUT OF GAS DUE TO GAUGE FAILURE. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#851623October 25, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN THE BRAKES ARE APPLIED, THE PEDAL GOES TO THE FLOOR, RESULTING IN EXTENDED STOPPING DISTANCE. DEALER AND MANUFCTURER HAVE BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713822October 25, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
RIGHT AND LEFT BRAKE ROTORS DETACHED FROM WHEEL HUB AT SAME TIME CAUSING COMPLETE LOSS OF FRONT BRAKES. CAR HAD TO BE STEERED ONTO SHOULDER TO AVOID COLLISION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713773October 24, 1999
UNKNOWN OR OTHER
EXCESSIVE GEAR WHINE/HOWLING NOISE AT 65 MPH, DECELERATIONS, AND COASTING DOWN A GRADE. TOOK CAR IN AT 250 MILES, DEALER REPLACED FRONT DIFF. RING & PINION, BEARINGS, AND CARRIER. STILL HAVE THE NOISE. FACTORY REP TEST DROVE CAR, SAYS TO WAIT 1800-2500 MILES TO LET AXLES SETTLE IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713784October 24, 1999
ENGINE AND ENGINE COOLING:COOLING SYSTEM, POWER TRAIN:AXLE ASSEMBLY, VISIBILITY:SUN/MOON ROOF ASSEMBLY, UNKNOWN OR OTHER, STRUCTURE:BODY:DOOR
SUNROOF RUSTED OUT- REPLACED BY DEALER, AUTOMATIC DOOR LOCKS FAILED AND VINYL PANELING PEELED- BOTH THING REPLACED BY DEALER. CHECK ENGINE LIGHT CAME ON FOR NO REASON- SENSOR REPLACED TWICE BY DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713757October 23, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#851497October 22, 1999
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE GAS TANK WAS REPLACED DUE TO LEAKAGE. *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#851512October 22, 1999
VEHICLE SPEED CONTROL
WHEN PUTTING THE VEHICLE INTO REVERSE, THE VEHICLE ACCELERATED BACKWARD'S CAUSING VEHICLE TO JUMP OVER A CURB, HITTING A METAL FENCE. *YC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#851530October 22, 1999
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CONSUMER CAR WOULD NOT START. CONSUMER WAS STRANDED IN THE MIDDLE OF NO WERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#851536October 22, 1999
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CONSUMERS CAR FUEL PUMP FAILED AND CONSUMER WAS UNABLE TO START CAR FUEL HAD LEAKED. TO TO DEALER AND THEY REPLACED PUMP AND IT BROKE AGAIN. DLR TOLD CONSUMER WOULD NEED TO REPLACE THE WHOLE FUEL TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#851549October 22, 1999
SERVICE BRAKES, HYDRAULIC
CONSUMER STATES HIS BRAKE PADS SEPARATED FROM THE METAL BACKING CAUSIING ROTOR DAMAGE-WHICH CAUSED THE AUTO TO PULL TO THE SIDE EACH TIME HE APPLIED HIS BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713683October 22, 1999
SUSPENSION
WHEN COMING TO A STOP, OR SLOWING MOVING, AND SOMETIMES ACCELLERATING, SMALL CLUNKS ARE HEARD & FELT FROM THE REAR OF VEHICLE. SOMETIMES THESE CLUNKS FEEL LIKE SOMEONE HAS HIT YOUR VEHICLE FROM BEHIND, THUS FORCING YOUR VEHICLE FORWARD WITH A HARD JERK. THE DEALERSHIP HAS REPROGRAMMED THE SYSTEM, BUT IT DID NOT TOTALLY SOLVE THE CLUNKING PROBLEMS BUT FEELS LIKE THE SHIFTING HAS CHANGED. I HAVE TRIED TO REPRODUCE THE PROBLEM FOR THEM A COUPLE TIMES, BUT AM USUALLY UNABLE TO MAKE IT "SLAM". I HAVE TOLD THEM THAT OTHER PEOPLE I HAVE TALKED WITH HAVE HAD THIS SAME PROBLEM, AND IT WAS DUE TO A FAULTY DRIVE SHAFT AND SLIP-YOKE, WHICH WAS FIXED IN THE 2000 MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713703October 22, 1999
SUSPENSION
WHEN A BUMP OR POTHOLE IS HIT @ 25MPH OR ABOVE, THE FRONT END AND STEERING SYSTEM SHIMMY OUT OF CONTROL. CAR TAKEN TO DEALER FOR REPAIR AND THE SERVICE MANAGER STATES THAT IS "NORMAL FOR THE VEHICLE" WHICH IS AN UN-ACCEPTABLE ANSWER TO THIS SAFETY PROBLEM. THE VEHICLE CANNOT BE OPERATED IN A SAFE MANNER FOR BOTH OUR VEHICLE AND ANY VEHICLES AROUND WHEN SHIMMY OCCURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713652October 21, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
ANNOYING LURCH OR THUMP FROM TRANSMISSION UPON STOP OR WHEN RELEASING BRAKES FROM STOP--DEALER/MANUFACTURER WILL NOT ACKNOLEDGE PROBLEM EXISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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